Digital Platform
- Central Bedfordshire Council
Procurement identifier (OCID): ocds-h6vhtk-06d600
Description
The contract is for the provision of a Digital Service Platform to support the delivery and management of customer-facing services across Central Bedfordshire Council. The solution will provide digital forms, customer self-service, workflow and case management, customer relationship management (CRM), automation and integration capabilities, together with implementation, configuration, training, support and maintenance services. The platform will be supplied as a cloud-based solution and will integrate with the Council's existing systems to support the delivery of digital services and ongoing service improvement.
Award under framework
Patient/Citizen Communication, Engagement & Hybrid Mail Solutions
NHS Shared Business Services Limited
Procurement identifier (OCID): ocds-h6vhtk-050972
Notices
UK7: Contract details notice
- Notice identifier
- 2026/S 000-071938
- Published
- 29 July 2026, 8:02pm
UK6: Contract award notice
- Notice identifier
- 2026/S 000-071522
- Published
- 29 July 2026, 9:30am