Customer Relationship Management System
- Sheffield City Council
Procurement identifier (OCID): ocds-h6vhtk-06d5a9
Description
The Council is undertaking preliminary market engagement to understand the current market for cloud-based CRM solutions suitable for a local authority environment. The Council is considering options for a solution that supports improved customer contact, digital service delivery and case management across council services. The solution will operate as the multi-channel front-door for access to council services.
Notices
UK2: Preliminary market engagement notice
- Notice identifier
- 2026/S 000-071381
- Published
- 28 July 2026, 4:14pm