Procurement

Customer Experience Measurement Solution

  • CalMac Ferries Limited

Procurement identifier (OCID): ocds-h6vhtk-06c9a8

Description

​​CFL are looking to partner with a Supplier who will not only provide the technology to apply best practice Customer Experience measurement but will also support the full customer research framework and leverage advances in AI to ensure we obtain rich and actionable summaries of our customer feedback.

Notices

F02: Contract notice

Notice identifier
2026/S 000-065674
Published
13 July 2026, 2:45pm