Procurement

Unified Communications and Contact Centre

  • Trafford Council

Procurement identifier (OCID): ocds-h6vhtk-06898a

Description

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution.

Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Notices

F03: Contract award notice

Notice identifier
2026/S 000-037051
Published
23 April 2026, 12:44pm