Procurement

OO Services - iHawk SaaS Distribution & Transmission

SSE SERVICES PLC

Procurement identifier (OCID): ocds-h6vhtk-066f8a

Description

The iHawk service supports both Distribution and Transmission business units, enabling efficient management of infrastructure risk and compliance with regulatory requirements.

The iHawk platform is materially embedded within existing operational processes for asset inspection, UAS imagery management, geospatial analysis and condition based reporting. Over several years, Cyberhawk has developed customised workflows, dashboards and reporting modules specifically for our operational environment, meaning that substitution would require wholesale transition to a new platform, re engineering of data ingestion models, re training teams, and conducting large scale re processing of historical asset imagery and asset condition information.

A technical review was conducted of comparable UAS‑data management and visual‑asset platforms currently on the market. Although several vendors offer generic imagery repositories or GIS‑adjacent tools, none provide a like‑for‑like replacement for iHawk's integrated inspection, analytics, condition assessment and reporting capabilities, nor can they ingest existing structured datasets without a bespoke and cost‑prohibitive redevelopment programme. Engagement with Cyberhawk has also confirmed that the proprietary nature of their platform prevents direct replication by any other supplier.

Notices

UK6: Contract award notice

Notice identifier: 2026/S 000-032657
Published: 10 April 2026, 9:36am

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UK5: Transparency notice

Notice identifier: 2026/S 000-026136
Published: 23 March 2026, 10:54am