External Call Handling Service
- Halton Housing
Procurement identifier (OCID): ocds-h6vhtk-065f52
Description
Halton Housing sought bids for a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out of hours call handling service only, but this requirement has grown to include notable in-hours support.
Notices
UK7: Contract details notice
- Notice identifier
- 2026/S 000-073318
- Published
- 3 August 2026, 3:49pm
UK4: Tender notice
- Notice identifier
- 2026/S 000-018341
- Published
- 2 March 2026, 11:19am