SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT
- Cardiff and Vale University Health Board
Procurement identifier (OCID): ocds-h6vhtk-0657a7
Description
The contract covers the ongoing maintenance, servicing, and software support required for two Sciex analytical instrument systems used within the clinical laboratory service. These systems include the QTRAP 6500+ and the Triple Quad 5500, along with their associated LC components such as Exion pumps, racks, and Peak gas generators. These instruments are essential for delivering time critical clinical assays, and the service relies on continuous operational reliability to ensure timely and accurate results.Sciex, as the original equipment manufacturer, is the only provider able to deliver the specialist level of technical support required for these systems. Their service model provides access to certified parts, trained engineers, remote diagnostics, software troubleshooting, and clinical applications support. This ensures rapid issue resolution, minimal downtime, and consistent performance, all of which are vital for maintaining uninterrupted clinical workflows. A lapse in maintenance or support would present a significant risk to service continuity and could negatively impact turnaround times for patient testing.
Notices
UK7: Contract details notice
- Notice identifier
- 2026/S 000-020911
- Published
- 9 March 2026, 1:50pm
UK6: Contract award notice
- Notice identifier
- 2026/S 000-015071
- Published
- 19 February 2026, 9:52am
UK5: Transparency notice
- Notice identifier
- 2026/S 000-015031
- Published
- 19 February 2026, 8:55am