Procurement

User Acceptance Testing Software

  • Financial Ombudsman Service Limited

Procurement identifier (OCID): ocds-h6vhtk-060291

Description

The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form. The software enables FOS to test digital products with a diverse user base, identifying pain points and ensuring accessibility before full-scale development or launch. This approach reduces the risk of costly post-launch changes and supports the delivery of user-centric, compliant digital services.

Value - £37,330.94 (excluding VAT).

12 month renewal.

Notices

UK6: Contract award notice

Notice identifier
2026/S 000-001760
Published
9 January 2026, 11:25am