Flexible Benefits Platform Solution (including Brokering Service) and Employee Recognition Platform Solution
- NATIONAL ENERGY SYSTEM OPERATOR LIMITED
Procurement identifier (OCID): ocds-h6vhtk-06023a
Description
National Energy System Operator (NESO) is conducting a procurement to appoint supplier(s) to provide, implement, and manage digital employee experience solutions that support colleague wellbeing, engagement, recognition, and reward. NESO separated from National Grid in October 2024 and inherited as part of the employee contracts flexible benefit and recognition services supported by brokerage and a platform.
The procurement is divided into two lots:
• Lot 1 - Employee Flexible Benefits Platform Solution and Brokering Services
• Lot 2 - Employee Recognition Platform Solution and Services
NESO reserves the right to award one supplier per lot or a single supplier for both lots.
The successful supplier(s) will be expected to deliver secure, user-friendly, mobile-enabled platforms that provide an exceptional colleague experience whilst supporting NESO's strategic objectives, organisational culture, employee value proposition, and future workforce requirements.
Workforce Profile
NESO currently employs approximately 2,500 colleagues across the UK, comprising:
• Predominantly operational employees.
• Office-based support and corporate functions.
• Employees located across multiple operational sites and office locations.
• One monthly payroll.
• Benefits year running from 1st December to 30th November
The solutions must therefore be accessible, inclusive, and engaging for a geographically dispersed and diverse workforce.
Notices
UK4: Tender notice
- Notice identifier
- 2026/S 000-105962
- Published
- 6 November 2026, 6:24pm
UK2: Preliminary market engagement notice
- Notice identifier
- 2026/S 000-004650
- Published
- 20 January 2026, 10:15am
20 January 2026, 10:15am (latest version)
- 8 January 2026, 6:20pm
UK1: Pipeline notice
- Notice identifier
- 2026/S 000-001614
- Published
- 8 January 2026, 4:41pm