Procurement

Student Counselling Services

Procurement identifier (OCID): ocds-h6vhtk-05fbd6

Description

1. A 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff.

2. Face-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus.

3. Text system for students to cancel or confirm planned attendance at scheduled appointments via text.

4. Post crisis intervention/Group counselling for students.

5. Service marketing materials.

6. Data and outcome/clinical outcomes reporting.

7. Risk management and relevant interventions to increase safety (as required)

8. Experience, governance, GDPR and data retention.

9. Contract management and review.

10. Sustainability.