Procurement

Customer Research and Engagement

  • NORTHUMBRIAN WATER LIMITED

Procurement identifier (OCID): ocds-h6vhtk-05e2a8

Description

NWL are looking for a supplier who can provide customer research and engagement and

supporting consultancy services. In main this is to support Price Review 2029 (PR29).

The plan will cover the services we will provide from 2030. The contract term will be four

years, starting on the 1 April 2026.

Notices

UK6: Contract award notice

Notice identifier
2026/S 000-024283
Published
17 March 2026, 5:02pm

UK4: Tender notice

Notice identifier
2025/S 000-074473
Published
17 November 2025, 3:29pm