Out-of-Hours Customer Support Services
- Transport for Wales Rail Limited (Utility Buyer)
Procurement identifier (OCID): ocds-h6vhtk-05a090
Description
This contract is for the provision of Out of Hours Customer Support Services to ensure continuous support for customers outside standard business hours. The service includes handling inbound customer queries, providing assistance, and escalating issues as required to maintain service continuity and customer satisfaction.
Notices
UK6: Contract award notice
- Notice identifier
- 2025/S 000-077225
- Published
- 26 November 2025, 12:39pm
UK4: Tender notice
- Notice identifier
- 2025/S 000-059059
- Published
- 24 September 2025, 8:37am