Procurement

Independent Complaints Adjudication Services for Ofsted

  • Department for Education

Procurement identifier (OCID): ocds-h6vhtk-056a04

Description

The Department for Education (DfE) requires a supplier to provide an independent adjudication service in relation to Ofsted's handling of complaints about its work including: handling individual complaints, the provision of advice, regular reporting regarding the volume and nature of the complaint, and publication of an annual report. The adjudication service is independent of Ofsted. Conclusions and recommendations are independent of both Ofsted and DfE.

The supplier will refer to the service as the Independent Complaints Adjudication Service for Ofsted (ICASO) and is required to identify themselves as the supplier of this service and provide information regarding the service with a webpage that can be referred to on Ofsted's webpage.

Notices

UK12: Procurement termination notice

Notice identifier
2025/S 000-049173
Published
15 August 2025, 2:30pm

UK4: Tender notice

Notice identifier
2025/S 000-048952
Published
14 August 2025, 5:44pm

UK3: Planned procurement notice

Notice identifier
2025/S 000-044680
Published
31 July 2025, 11:50am
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