Procurement

TD2291 - Debt Resolution Services

Derby City Council

Procurement identifier (OCID): ocds-h6vhtk-054de9

Description

Derby City Council (the Council) is undertaking this procurement to establish a framework for the Provision of Debt Resolution Services. Although the framework is being established for use by Derby City Council, Derby Homes will also be eligible to make use of this framework should they elect to do so.

This framework is being established to provide a Corporate Debt Management Services which include but not limited to:

- Service to cover Council Tax and Business Rates, Commercial Rents, Over Paid Housing Benefits

- Social Care and Miscellaneous Sundry Debt recovery.

- Along with Litigation Service and Data

- Analytics (Perennity to Pay)

The framework will be divided into three lots, and Suppliers may choose to submit proposals for one or more lots. A minimum of three Suppliers will be appointed for Lot 1, while one Supplier will be appointed for Lot 2 and Lot 3 respectively.

• Lot One - Enforcement Services.

• Lot Two - Litigation Services.

• Lot Three - Data Analytics Services.

The Competitive Flexible procedure will be conducted in two stages:

Stage One - Initial Stage:

This will be the PSQ stage that suppliers complete to be set up on the Central Digital Platform such as their economic and financial standing and their technical / professional ability. The Council will also ask a series of pass/fail questions which bidders have to complete. Only bidders that have passed this stage will be accepted on to Stage Two.

Stage Two - Quality and Pricing:

Bidders will need to complete a series of quality questions based on how they will carry out the contract and also complete the pricing sheet for their tendered lots.

Local Government Reorganisation (LGR) is underway in several areas across the country and may result in changes to council structures, service delivery and responsibilities, and geographical coverage during the life of the framework. For this framework it is anticipated that the effects of LGR may lead to an increased service demand or the need to extend provision to new areas or client groups. For further details please visit the government website: https://www.gov.uk/government/collections/local-government-reorganisation-policy-and-programme-updates

The core framework value for Lot two is estimated at £100,000 while lot three is estimated at £45,000, based on current known service requirements. No budget has been allocated to Lot 1, as this represents an income-generating element for the Authority.

Due to the potential impact of the Local Government Reorganisation this value may rise by 100%. Therefore, Lot two could see a rise of up to £100,000 and Lot three by an additional £45,000. These figures are estimations and due to only being in the early stages of the process the Authority cannot give any commitment on these figures but would like to build scope into the Framework should the need arise.

Supplier(s) are invited to demonstrate how the addition requirements could be accommodated and to provide indicative pricing for potential future increases in provision. This information will not be scored but will be used to inform forward planning and ensure the framework remains scalable and flexible.

PLEASE NOTE WE ARE ONLY COMMENCING STAGE ONE SO NOT ALL DOCUMENTS ARE AVAILABLE AT THIS STAGE.

Notices

UK4: Tender notice

Notice identifier: 2025/S 000-080705
Published: 8 December 2025, 3:18pm

UK1: Pipeline notice

Notice identifier: 2025/S 000-042352
Published: 23 July 2025, 12:53pm

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