External Variable Data Print Services
- London Borough of Hackney
Procurement identifier (OCID): ocds-h6vhtk-0524e1
Description
Tender Opportunity: Comprehensive Print & Mailing Services for Hackney Council
Hackney Council invites experienced suppliers to tender for the provision of high-volume, secure, and sustainable print and mailing services. This contract covers Council Tax, National Non-Domestic Rates (NNDR), Housing Benefits, Parking Services, Housing Rents, and Electoral Services.
Key Requirements:
- Data Handling: Process large volumes of Council Tax, NNDR, and Housing Benefit data using secure FTP and various file formats. Immediate production capability required at contract start.
-Annual & Ad-Hoc Billing: Print and mail approximately 123,000 Council Tax bills, 13,000 NNDR bills, and 30,000 benefit notifications annually, plus frequent ad-hoc and recovery mailings.
- Document Management: Sort, collate, and deliver all documents and inserts to Royal Mail or Council offices. Provide secure handling for returned mail and undelivered items.
- Sustainability: Use FSC-certified or recycled paper, minimize waste, and offer recyclable, non-plastic window envelopes. Demonstrate robust environmental and GDPR-compliant processes.
- Parking & Housing Services: Print statutory parking notices, permit reminders, rent statements, and service charge booklets, with same-day or next-day turnaround as required.
- Electoral Services: Print poll cards, ballot papers, and postal packs, ensuring strict security, confidentiality, and business continuity.
- Innovation: Propose options for e-billing, e-notifications, and process improvements. Collaborate proactively with the Council to enhance service delivery.
Who Should Apply? Suppliers with proven experience in large-scale, secure print and mail operations for public sector clients, who can demonstrate compliance, reliability, and a commitment to sustainability.
To Express Interest: Register onto the London Tenders Portal, www.londontenders.org,and search for the project using the Project Information reference: DN797953
Notices
UK4: Tender notice
- Notice identifier
- 2026/S 000-006559
- Published
- 26 January 2026, 11:38am
UK1: Pipeline notice
- Notice identifier
- 2025/S 000-027067
- Published
- 23 May 2025, 5:25pm