Procurement

Notice and Permit Processing System

  • Southend-on-Sea City Council

Procurement identifier (OCID): ocds-h6vhtk-04ec58

Description

Southend-on-Sea City Council is engaging the market ahead of its procurement exercise for a secure, cloud-hosted, browser-based Notice and Permit Processing System to manage the full lifecycle of Penalty Charge Notices (PCNs), permits & visitor vouchers (virtual and physical), parking suspensions, and dispensations.

The system must integrate with key agencies and platforms, support statutory compliance, improve customer access, and enable real-time enforcement operations.

Overview of Requirement

Cloud-hosted, browser-based platform for managing PCNs, permits & visitor vouchers (virtual and physical), suspensions, dispensations, and vehicle removals.

Supports full lifecycle management of parking, bus lane, moving traffic and removal of vehicles.

Integrates with DVLA, TEC, TPT, payment systems, and parking hardware.

Provides self-service portals for evidence, challenges, applications, and payments.

Delivers automated workflows for PCN progression, appeals, and evidence packs for PCNs.

Offers reporting dashboards for KPIs and operational analytics for all modules.

Migrates historical data with full audit controls for PCNs and permits.

Ensures compliance with existing legislation and future changes or needs.

Supplies handheld devices with Bluetooth printers deployed for enforcement.

Includes dedicated mobilisation support, training and fault management.

Notices

UK6: Contract award notice

Notice identifier
2025/S 000-073356
Published
12 November 2025, 7:54pm

UK6: Contract award notice

Notice identifier
2025/S 000-034367
Published
23 June 2025, 12:39pm

UK4: Tender notice

Notice identifier
2025/S 000-021967
Published
15 May 2025, 5:35pm
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UK2: Preliminary market engagement notice

Notice identifier
2025/S 000-009060
Published
12 March 2025, 4:06pm