Customer Sentiment Tracking
- Ordnance Survey Limited
Procurement identifier (OCID): ocds-h6vhtk-04e4ff
Description
Ordnance Survey Ltd (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website http://www.os.uk. OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation and Technology. To help drive customer experience improvements on the customer moments that matter most, OS is seeking an innovative and technologically advanced supplier capable of providing a platform that can generate actionable insights about important aspects of the customer journey/experience.OS currently have a programme of transactional and relational surveys designed to capture key customer contact points and to understand our performance against our customer commitments of Value, Ease, Reliability and Quality. OS are seeking a suppli
Notices
F03: Contract award notice
- Notice identifier
- 2025/S 000-043089
- Published
- 25 July 2025, 11:57am
F02: Contract notice
- Notice identifier
- 2025/S 000-006220
- Published
- 20 February 2025, 1:46pm