Procurement

Healthwatch Wakefield

  • The Council of the City of Wakefield

Procurement identifier (OCID): ocds-h6vhtk-04d3fc

Description

Healthwatch Wakefield is a statutory service which influences and shapes the improvement of Health and Social Care services in Wakefield district or accessed by Wakefield district residents. It follows national standards set by Healthwatch England and is designed to empower local people to influence services. It promotes greater patient and public involvement by actively encouraging participation from residents, particularly seldom heard and under-represented groups such as young people and those facing health inequalities, to ensure diverse voices are represented. Additionally, it strengthens the role of the public in the commissioning, delivery, and scrutiny of local services.

The service will also provide a Wakefield Independent Health Complaints Advocacy Service; a free, independent, and impartial service. The core purpose of the Independent Health Complaints Advocacy Service is to ensure that people who use local NHS services have access to the support they need to clarify and articulate their concerns, to navigate the complaints process and to pursue a resolution to the satisfaction of the people using services or the exhaustion of the process. The Service will play no role in relation to matters where a complainant determines to resort to direct legal action other than appropriate signposting.

Notices

F03: Contract award notice

Notice identifier
2025/S 000-074434
Published
17 November 2025, 2:37pm

F02: Contract notice

Notice identifier
2025/S 000-005351
Published
17 February 2025, 12:11pm

F14: Corrigendum notice for changes or additional information

Notice identifier
2025/S 000-001812
Published
20 January 2025, 9:48am

F01: Prior information notice

Notice identifier
2025/S 000-001621
Published
17 January 2025, 10:21am