Procurement

Direct Award of Contract to provide an Adults Social Care Case Management System

Procurement identifier (OCID): ocds-h6vhtk-04ce02

Description

Purchase of a hosted case management for Adults Social Care, plus support with

implementation, and data migration, and the ongoing licencing and maintenance of the

system.

This is a direct award, following the publication of a Voluntary ex ante transparency (VEAT)

notice (reference: 2025/S 000-000406 on 07th January 2025, and subsequent internal

approval to directly award the contract from Torbay Council's Cabinet.

The system will be used by Torbay Council and Torbay and South Devon NHS Foundation

Trust.

With regards to the Award criteria, the contract was a direct award. In the absence of a

competition, consideration was given to both quality of the awarded supplier's system

solution, as covered within the VEAT, and price, in terms of achieving best value for the

Council in using the same solution for Adults Social Care Case Management System

provision, as it currently uses for its Children's provision.