Procurement

RBGKEW1375 - RBG Kew Visitor Insights Programme (VIP)

  • Royal Botanic Gardens, Kew

Procurement identifier (OCID): ocds-h6vhtk-04c075

Description

RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.

Notices

F03: Contract award notice

Notice identifier
2025/S 000-012267
Published
1 April 2025, 2:05pm

F02: Contract notice

Notice identifier
2024/S 000-038312
Published
27 November 2024, 2:05pm