Procurement

Patient Advice and Support Service for NHS Scotland

  • NSS National Procurement

Procurement identifier (OCID): ocds-h6vhtk-0319e7

Description

The Patient Advice and Support Service is an independent service which provides free,

accessible and confidential information, advice and support to patients and members of the public regarding NHSScotland healthcare. The contractor will provide and/or coordinate a consistent service to patients and other members of the public where thoseaffected wish to give feedback or comments or raise concerns or complaints about NHSservices in Scotland

Additional Services - The additional services being requested for the current contractor to provide support for the Eljamel Independent Clinical Review (ICR), supporting former patients to complete applicant statements. This will be through online, phone, and in-person support to assist participant complete statements. The support offered to applicants will be over a 6-month period.

Notices

F20: Modification notice

Notice identifier
2026/S 000-011256
Published
9 February 2026, 10:11am

F03: Contract award notice

Notice identifier
2022/S 000-035852
Published
19 December 2022, 2:31pm

F02: Contract notice

Notice identifier
2022/S 000-010886
Published
28 April 2022, 8:52am

F01: Prior information notice

Notice identifier
2022/S 000-004939
Published
22 February 2022, 11:05am