Procurement

CACI - Membership Service Design Discovery

  • THE UNITED KINGDOM SPORTS COUNCIL

Procurement identifier (OCID): ocds-h6vhtk-06b7cc

Description

• A structured programme of qualitative insight‑gathering to create archetypes, map pain points, needs and opportunities for System Membership;

• To ideate and craft future System Membership experience; and create a credible approach to a seamless end to end experience that drives measurable impact and value.

• Deliver a Membership Service Design Discovey with which the findings and report will go on to inform the creation of System Membership and support the wider UK Sport digital estate.

• To manage delivery, administration and support and present all findings and recommdations in a report presentation, that demonstrates an understanding of the future membership user experience.

• Ideate a resilient, sustainable System Membership experience, highlighting pivotal moments audiences and unveiling opportunities to pioneer inspiring experiences.

Notices

UK5: Transparency notice

Notice identifier
2026/S 000-057456
Published
18 June 2026, 11:03am