Procurement

Contact Centre Services for 2027 Census Test

  • Office for National Statistics

Procurement identifier (OCID): ocds-h6vhtk-069d3a

Description

An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test.

Award under framework

Outsourced Services

Crown Commercial Service

Procurement identifier (OCID): ocds-h6vhtk-04ed73

Notices

UK7: Contract details notice

Notice identifier
2026/S 000-053042
Published
4 June 2026, 4:48pm

UK6: Contract award notice

Notice identifier
2026/S 000-046301
Published
20 May 2026, 12:12pm