Procurement

Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software

Thameslink Southern Great Northern Limited (TSGN)

Procurement identifier (OCID): ocds-h6vhtk-068a59

Description

The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels.

These platforms will enable GTR to:

•Deliver more relevant and personalised customer communications.

•Run data-driven, targeted campaigns that increase engagement and spend.

•Gain real-time insight into customer behaviour to improve campaign effectiveness.

•Simplify planning, execution, and optimisation across channels, replacing fragmented tools

Notices

UK7: Contract details notice

Notice identifier: 2026/S 000-095549
Published: 9 October 2026, 11:10am

UK6: Contract award notice

Notice identifier: 2026/S 000-087255
Published: 15 September 2026, 12:18pm

UK4: Tender notice

Notice identifier: 2026/S 000-041035
Published: 5 May 2026, 1:52pm

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