Procurement

Employee Assistance Program & Counselling Services (Lot 1) and Musculskeletal Support and Treastment Services (Lot 2)

Procurement identifier (OCID): ocds-h6vhtk-05ec34

Description

Lot 1: Employee Assistance Programme (EAP) and Counselling Services: Provide

confidential support to employees for personal or work-related challenges, including

emotional wellbeing, financial advice, family matters, bereavement, and psychological

support. This includes services such as Cognitive Behavioral Therapy (CBT), trauma

counselling, and other psychological treatments to help employees manage mental health

challenges, particularly those caused by stress, trauma, or role-related psychological

concerns. The EAP should be accessible to all LNER employees, including remote

workers, across the LNER route.

Trauma Counselling: A key component of the Counselling should include access to

trauma-specific counselling, delivered by professionals with experience in dealing with

workplace trauma, ideally including rail-related incidents.

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Lot 2: Musculoskeletal (MSK) Support and Treatment Services: Provide expert

physiotherapy support to all employees, including remote workers, across the LNER

route