Procurement

SMBC and SHG Netcall Contact Centre Solution

  • Stockport Metropolitan Borough Council

Procurement identifier (OCID): ocds-h6vhtk-05e345

Description

Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution.

Advanced self-serve and call diversion features, with AI capabilities.

Notices

F03: Contract award notice

Notice identifier
2025/S 000-074752
Published
18 November 2025, 1:02pm