Future opportunity

Back-Office applications support and modernisation

  • Post Office

F01: Prior information notice (prior information only)

Notice reference: 2024/S 000-040474

Published 16 December 2024, 3:12pm



Section one: Contracting authority

one.1) Name and addresses

Post Office

100 Wood Strreet

London

EC2V 7ER

Email

procurement@postoffice.co.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Companies House

2154540

Internet address(es)

Main address

https://www.postoffice.co.uk/

one.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at

https://postoffice.wax-live.com/S2C/SignIn.aspx

Additional information can be obtained from the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Other activity

Banking, Government and Retail Services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Back-Office applications support and modernisation

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services.

two.1.5) Estimated total value

Value excluding VAT: £65,000,000

two.1.6) Information about lots

This contract is divided into lots: Yes

Maximum number of lots that may be awarded to one tenderer: 5

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

1) SAP Applications support 2) Database and database application support (Oracle and SQL)3) ServiceNow support 4) RPA (BluePrism) support 5) Infrastructure and Hosting (Azure)

two.2) Description

two.2.1) Title

SAP Applications support

Lot No

1

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Managed support service for various SAP applications used with Post Office these include:

HRSAP

SAP PI

CFS

Blackline

FMI

Web3

two.2) Description

two.2.1) Title

Database and database applications support (Oracle and SQL)

Lot No

2

two.2.2) Additional CPV code(s)

  • 72212600 - Database and operating software development services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Managed service to support various Databases and data tools used within the Post Office. Various Oracle and SQL databases.

two.2) Description

two.2.1) Title

ServiceNow support

Lot No

3

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Managed support service for Post Offices ServiceNow environment

two.2) Description

two.2.1) Title

RPA (BluePrism) support

Lot No

4

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Managed support service for Post Offices Blue Yonder application used for Robotic Process Automation.

two.2) Description

two.2.1) Title

Infrastructure and Hosting (Azure)

Lot No

5

two.2.2) Additional CPV code(s)

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Managed service to support and maintain an Azure infrastructure hosting Applications utilised via other Lots described within this procurement.

two.3) Estimated date of publication of contract notice

17 January 2025


Section four. Procedure

four.1) Description

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes