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Back Contract

SafeZone contract

  • Active
  • Regional and local public authority
Lead contracting authority:
Coventry University (Public Procurement Organisation Number: PMMH-2339-NMGH)
Identifier:
ocds-h6vhtk-0791ca-1
Procurement view

Contents

Overview

Description

SafeZone, provided by CriticalArc Ltd, provides a robust campus safety solution, providing students and staff are liable way to contact Protection Services during an emergency, and contributing to lone worker safety. SafeZone also provides a central platform through which emergency communications can be sent to app users, or to all students and staff via email and SMS. This functionality will become crucial as communication during an incident is a mandatory requirement of the Group under the Terrorism (Protection of Premises) Act 2025. The use of the app is embedded into a range of processes including: · lone worker safety through the check-in feature, including for staff in Study Centres · remote trigger devices in place of panic alarms for student wellbeing and Students' Union colleagues · first aider deployment · Personal Emergency Evacuation Plans(PEEPs) for vulnerable and disabled staff and students to liaise with Protection during an evacuation After 6 years with SafeZone, a review of competitors was undertaken as part of this process. Following market engagement with suppliers offering similar tools, renewal by direct award with SafeZone is proposed as the preferred supplier. Other suppliers offered broadly similar products at differing price points, although none included the full functionality of SafeZone upon which current processes have been developed.

Key details

Contract value inc. VAT
£144,000.00
Contract value exc. VAT
£120,000.00
Threshold
Below the relevant threshold
Contract signature date
11 September 2026
Contract start date
14 September 2026
Contract end date
13 September 2029
Procurement reference (local ID)
PA-FRAM-1973-26-TH

Procedure

Procurement title
SafeZone contract
Main procurement category
Goods
Procedure type
Below threshold - limited competition
Special regime
None

Contracting authority

  • Coventry University (Public Procurement Organisation Number: PMMH-2339-NMGH)

CPV classifications

  • 48000000 - Software package and information systems

Contract delivery locations

  • UK - United Kingdom

Suppliers

Suppliers and information
Supplier Supplier type ID
Criticalarc Ltd Public Procurement Organisation Number: PQZJ-3867-GNJH