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Back Contract

Replacement Services Provider

  • Active
  • Public undertaking
Lead contracting authority:
Post Office Limited (Public Procurement Organisation Number: PRNP-5883-YMLG)
Identifier:
ocds-h6vhtk-050efb-1
Procurement view

Contents

Overview

Description

This UK 7 Contract Details Notice concerns the conclusion of the Lot 1 contract only. Lot 1 - Replacement Service Provider - the replacement service provider will transition the service from the incumbent supplier, Fujitsu Services Limited ("FSL" or "Fujitsu"), on a Walk In Take Over ("WITO") basis, provide some optional service stabilisation upgrades and, longer term, transformation of Horizon and its related systems to Cloud based technologies. Lot 2 - COTS-EPOS-SaaS - a fully supplier supported and maintained commercial off-the-shelf ("COTS") EPOS system, provided as software as a service ("SaaS"). The system must meet the Authority's specific requirements with minimal bespoke customisations. The Supplier will provide ongoing support, updates, and optimisation services. Physical deployment of technology to branches is not included.

Key details

Contract value inc. VAT
£322,800,000.00
Contract value exc. VAT
£269,000,000.00
Threshold
Above the relevant threshold
Contract signature date
4 June 2026
Contract start date
4 June 2026
Contract end date
3 June 2033

Procedure

Procurement title
Horizon Replacement Services - Replacement Service Provider.
Main procurement category
Services
Procedure type
Competitive flexible procedure
Special regime
None

Contracting authority

  • Post Office Limited (Public Procurement Organisation Number: PRNP-5883-YMLG)

CPV classifications

  • 48110000 - Point of sale (POS) software package
  • 48481000 - Sales or marketing software package
  • 48800000 - Information systems and servers
  • 48920000 - Office automation software package
  • 48930000 - Training and entertainment software package
  • 51100000 - Installation services of electrical and mechanical equipment
  • 51210000 - Installation services of measuring equipment
  • 51600000 - Installation services of computers and office equipment
  • 72200000 - Software programming and consultancy services
  • 72500000 - Computer-related services
  • 72610000 - Computer support services
  • 72800000 - Computer audit and testing services
  • 72910000 - Computer back-up services
  • 72920000 - Computer catalogue conversion services

Contract delivery locations

  • UK - United Kingdom

Suppliers

Suppliers and information
Supplier Supplier type ID
Accenture (UK) Limited Public Procurement Organisation Number: PYHC-2313-BXRY