{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-077807?limit=100&updatedTo=2026-10-05T22:11:50", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json" ], "publishedDate": "2026-09-23T01:02:50+01:00", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "releases": [ { "ocid": "ocds-h6vhtk-077807", "id": "089879-2026", "tag": [ "tender" ], "date": "2026-09-23T01:02:50+01:00", "initiationType": "tender", "parties": [ { "name": "United Utilities Water Limited", "id": "GB-COH-02366678", "identifier": { "scheme": "GB-COH", "id": "02366678" }, "address": { "streetAddress": "Lingley Mere Business Park", "locality": "Warrington", "postalCode": "WA5 3LP", "country": "GB", "countryName": "United Kingdom", "region": "UKD61" }, "contactPoint": { "name": "Ravinder Sibia", "email": "Ravinder.Sibia@uuplc.co.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.unitedutilities.com", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-02366678", "name": "United Utilities Water Limited" }, "tender": { "id": "PRO005158-Services-Contract-SI", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "PRO005158-Services-Contract-System Integrator : Billing and CRM", "description": "System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.", "status": "active", "items": [ { "id": "LOT-0000", "additionalClassifications": [ { "scheme": "CPV", "id": "72227000", "description": "Software integration consultancy services" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" }, { "scheme": "CPV", "id": "72212445", "description": "Customer Relation Management software development services" }, { "scheme": "CPV", "id": "72263000", "description": "Software implementation services" }, { "scheme": "CPV", "id": "72265000", "description": "Software configuration services" }, { "scheme": "CPV", "id": "72300000", "description": "Data services" } ], "relatedLot": "LOT-0000" } ], "value": { "amountGross": 12000000, "amount": 10000000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "isAccelerated": true, "acceleratedRationale": "Negotiated tendering period - utilities/not central government", "features": "The procurement will be undertaken through a multi-stage process designed to identify the Most Advantageous Tender (MAT). The procedure is intended to provide a structured yet flexible approach to evaluating bidders' capability, capacity, technical solutions, commercial proposals, and ability to deliver requirements. The Company reserves the right to vary the order, number and content of stages, to reduce the number of bidders progressing through the procedure, to seek clarifications at any stage, and to award the contract on the basis of the initial tenders without conducting dialogue where this is considered appropriate. Further information regarding the process, evaluation methodology, timetable, assessment criteria, and stage requirements will be detailed within the procurement documents. 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