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                        "title": "Procurement of Higher Education Delivery Support Services for Swansea University UK Campuses Initiative ",
                        "description": "Procurement of Higher Education Delivery Support Services for Swansea University UK Campuses Initiative\nContracting Authority:\nSwansea University\nEstimated Tender Notice Publication Date:\nDecember 2026\nEstimated Contract Commencement Date:\nSummer 2027\n________________________________________\n1. Overview\nSwansea University is undertaking preliminary market engagement in advance of a planned procurement exercise for a strategic partner to support the establishment and operation of Swansea University branch campus provision within major metropolitan centres across the United Kingdom, with an initial focus on London. This notice is issued to inform the market of the University's future intentions and to seek engagement with experienced providers prior to the commencement of a formal procurement process.\n2. 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Scope of Services\nThe University is seeking a supplier capable of providing a range of operational, student-facing and facilities-related services in support of Swansea University programme delivery.\nThe scope is anticipated to include:\nProperty, Facilities and Infrastructure\n•\tSecuring, operating and maintaining suitable teaching and learning premises at locations approved by Swansea University. As a minimum, the Provider shall make available one campus location within Greater London. Preference will be given to locations within Central London or areas offering excellent connectivity to major public transport networks within Greater London. The facility should have appropriate ownership or leaseholder arrangements in place for the life of the contract (with Swansea jointly named on the lease as an occupant).\n•\tThe facility should have appropriate planning permissions and any other permissions deemed necessary for the provision of education.\n•\tCampus maintenance and operational management.\n•\tHealth and safety compliance.\n•\tBuilding security and access control.\n•\tUtilities and facilities management.\n•\tProvision of student study, welfare, student support and social spaces.\n•\tProvision of staff offices, meeting rooms and welfare facilities.\n•\tAudio-visual, digital teaching and learning infrastructure.\n•\tCampus IT support services.\n•\tProvision of appropriate insurance cover, including public liability, employer’s liability and professional indemnity insurance, with limits acceptable to Swansea University.\nMarketing and Recruitment\n•\tDomestic and international student recruitment.\n•\tRecruitment planning and delivery.\n•\tLead generation and support conversion activities.\n•\tAgent and recruitment partner management.\n•\tRecruitment events.\n•\tMarketing campaign development and delivery.\n•\tMarket analysis and demand forecasting.\n•\tProduction of recruitment and marketing materials, including digital media.\n•\tReporting on recruitment performance and student forecasts.\nStudent Support Services\n•\tStudent wellbeing and welfare support.\n•\tDisability support and support for reasonable adjustments.\n•\tStudy skills and academic skills support.\n•\tEnglish-language support.\n•\tStudent representation and feedback mechanisms.\n•\tCareers and employability services.\n•\tStudent engagement and community-building activities.\n•\tTimetabling, assessment administration and academic administration support.\n•\tComplaints, misconduct and disciplinary administration.\n•\tGraduation event support\nAll of the services provided will need to be in accordance with Swansea Universities policies, procedures and processes.\n4. Services Excluded from Scope\nThe following activities are expected to remain the responsibility of Swansea University and will not form part of the procurement:\n•\tAcademic governance.\n•\tProgramme design and approval.\n•\tCurriculum development.\n•\tTeaching and assessment.\n•\tQuality assurance.\n•\tAward and degree conferral.\n•\tAcademic regulations and policies.\n•\tRelationships with regulatory bodies including MEDR, the Office for Students, QAA and UKVI.\n•\tAdmissions process and admissions decision-making.\n•\tCompliance activities for admittance of international students, including the Confirmation of Acceptance for Studies (CAS).\n•\tVisa and immigration support.\n•\tTuition fee collection and financial administration relating to student fees.\n5. Procurement Objectives\nThe University expects any future provider to demonstrate:\n•\tSignificant experience supporting higher education delivery.\n•\tDemonstrable experience of operating higher education campuses or study centres, with a proven track record of creating a high-quality, vibrant and inclusive campus environment that delivers an excellent student experience and fosters a strong sense of belonging and engagement.\n•\tExperience delivering recruitment and student support services at scale.\n•\tExperience operating within regulated higher education environments.\n•\tStrong safeguarding and student welfare arrangements.\n•\tFinancial resilience and organisational capacity.\n•\tAbility to mobilise services within required timescales.\n•\tCommitment to widening participation, equality, diversity and inclusion.\n6.  Proposed Procurement Approach\nThe University is currently considering its procurement strategy and contract structure. 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Contact Details and Next Steps\nThe contract will be subject to Swansea University gaining approval from UKVI to expand our sponsorship licence to any new campus.\nThe estimated value and scale of the future opportunity are currently under development and will be confirmed within any future procurement documentation.\nThe University will be conducting preliminary market engagement, via closed meetings with interested providers.\nOrganisations with relevant experience and capability are invited to register an interest in participating in preliminary market engagement activities.\nIn order to register your interest please email O.N.Cullen@swansea.ac.uk.\nThese meetings will take place online, via Zoom. 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Scope of Services\nThe University is seeking a supplier capable of providing a range of operational, student-facing and facilities-related services in support of Swansea University programme delivery.\nThe scope is anticipated to include:\nProperty, Facilities and Infrastructure\n•\tSecuring, operating and maintaining suitable teaching and learning premises at locations approved by Swansea University. As a minimum, the Provider shall make available one campus location within Greater London. Preference will be given to locations within Central London or areas offering excellent connectivity to major public transport networks within Greater London. The facility should have appropriate ownership or leaseholder arrangements in place for the life of the contract (with Swansea jointly named on the lease as an occupant).\n•\tThe facility should have appropriate planning permissions and any other permissions deemed necessary for the provision of education.\n•\tCampus maintenance and operational management.\n•\tHealth and safety compliance.\n•\tBuilding security and access control.\n•\tUtilities and facilities management.\n•\tProvision of student study, welfare, student support and social spaces.\n•\tProvision of staff offices, meeting rooms and welfare facilities.\n•\tAudio-visual, digital teaching and learning infrastructure.\n•\tCampus IT support services.\n•\tProvision of appropriate insurance cover, including public liability, employer’s liability and professional indemnity insurance, with limits acceptable to Swansea University.\nMarketing and Recruitment\n•\tDomestic and international student recruitment.\n•\tRecruitment planning and delivery.\n•\tLead generation and support conversion activities.\n•\tAgent and recruitment partner management.\n•\tRecruitment events.\n•\tMarketing campaign development and delivery.\n•\tMarket analysis and demand forecasting.\n•\tProduction of recruitment and marketing materials, including digital media.\n•\tReporting on recruitment performance and student forecasts.\nStudent Support Services\n•\tStudent wellbeing and welfare support.\n•\tDisability support and support for reasonable adjustments.\n•\tStudy skills and academic skills support.\n•\tEnglish-language support.\n•\tStudent representation and feedback mechanisms.\n•\tCareers and employability services.\n•\tStudent engagement and community-building activities.\n•\tTimetabling, assessment administration and academic administration support.\n•\tComplaints, misconduct and disciplinary administration.\n•\tGraduation event support\nAll of the services provided will need to be in accordance with Swansea Universities policies, procedures and processes.\n4. Services Excluded from Scope\nThe following activities are expected to remain the responsibility of Swansea University and will not form part of the procurement:\n•\tAcademic governance.\n•\tProgramme design and approval.\n•\tCurriculum development.\n•\tTeaching and assessment.\n•\tQuality assurance.\n•\tAward and degree conferral.\n•\tAcademic regulations and policies.\n•\tRelationships with regulatory bodies including MEDR, the Office for Students, QAA and UKVI.\n•\tAdmissions process and admissions decision-making.\n•\tCompliance activities for admittance of international students, including the Confirmation of Acceptance for Studies (CAS).\n•\tVisa and immigration support.\n•\tTuition fee collection and financial administration relating to student fees.\n5. Procurement Objectives\nThe University expects any future provider to demonstrate:\n•\tSignificant experience supporting higher education delivery.\n•\tDemonstrable experience of operating higher education campuses or study centres, with a proven track record of creating a high-quality, vibrant and inclusive campus environment that delivers an excellent student experience and fosters a strong sense of belonging and engagement.\n•\tExperience delivering recruitment and student support services at scale.\n•\tExperience operating within regulated higher education environments.\n•\tStrong safeguarding and student welfare arrangements.\n•\tFinancial resilience and organisational capacity.\n•\tAbility to mobilise services within required timescales.\n•\tCommitment to widening participation, equality, diversity and inclusion.\n6.  Proposed Procurement Approach\nThe University is currently considering its procurement strategy and contract structure. A long-term arrangement is anticipated, potentially in the region of 10 years, subject to approvals, business case development and market feedback. The procurement process is expected to commence in late November.\nThe University intends to undertake pre-market engagement activities with interested suppliers to:\n•\tTest the scope of services.\n•\tUnderstand potential delivery models.\n•\tExplore commercial structures and contract durations.\n•\tAssess market capacity and capability.\n•\tInform the development of the final procurement documentation.\n7. Contact Details and Next Steps\nThe contract will be subject to Swansea University gaining approval from UKVI to expand our sponsorship licence to any new campus.\nThe estimated value and scale of the future opportunity are currently under development and will be confirmed within any future procurement documentation.\nThe University will be conducting preliminary market engagement, via closed meetings with interested providers.\nOrganisations with relevant experience and capability are invited to register an interest in participating in preliminary market engagement activities.\nIn order to register your interest please email O.N.Cullen@swansea.ac.uk.\nThese meetings will take place online, via Zoom. 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                            "value": "Procurement of Higher Education Delivery Support Services for Swansea University UK Campuses Initiative\nContracting Authority:\nSwansea University\nEstimated Tender Notice Publication Date:\nDecember 2026\nEstimated Contract Commencement Date:\nSummer 2027\n________________________________________\n1. Overview\nSwansea University is undertaking preliminary market engagement in advance of a planned procurement exercise for a strategic partner to support the establishment and operation of Swansea University branch campus provision within major metropolitan centres across the United Kingdom, with an initial focus on London. This notice is issued to inform the market of the University's future intentions and to seek engagement with experienced providers prior to the commencement of a formal procurement process.\n2. Background\nThe University is exploring a branch campus model designed to extend access to Swansea University programmes and support its strategic ambitions for growth, widening participation and enhanced geographical reach. Swansea University is considering the procurement of a strategic delivery partner to support the establishment and operation of Swansea University campus provision within major UK metropolitan locations, with our initial priority in London.\nThe proposed model would retain Swansea University responsibility for all academic matters, including academic governance, programme delivery, curriculum, assessment, quality assurance and award conferral, whilst an external provider would deliver a range of non-academic support services necessary for the successful operation of the campus.\nThe branch campus model is intended to serve:\n•\tUK-based students who may benefit from studying in a major urban centre.\n•\tNon-traditional and mature learners requiring flexible delivery models, including blended, evening and weekend provision.\n•\tInternational students seeking a traditional, full-time, face-to-face higher education experience in a major UK city.\n3. Scope of Services\nThe University is seeking a supplier capable of providing a range of operational, student-facing and facilities-related services in support of Swansea University programme delivery.\nThe scope is anticipated to include:\nProperty, Facilities and Infrastructure\n•\tSecuring, operating and maintaining suitable teaching and learning premises at locations approved by Swansea University. As a minimum, the Provider shall make available one campus location within Greater London. Preference will be given to locations within Central London or areas offering excellent connectivity to major public transport networks within Greater London. The facility should have appropriate ownership or leaseholder arrangements in place for the life of the contract (with Swansea jointly named on the lease as an occupant).\n•\tThe facility should have appropriate planning permissions and any other permissions deemed necessary for the provision of education.\n•\tCampus maintenance and operational management.\n•\tHealth and safety compliance.\n•\tBuilding security and access control.\n•\tUtilities and facilities management.\n•\tProvision of student study, welfare, student support and social spaces.\n•\tProvision of staff offices, meeting rooms and welfare facilities.\n•\tAudio-visual, digital teaching and learning infrastructure.\n•\tCampus IT support services.\n•\tProvision of appropriate insurance cover, including public liability, employer’s liability and professional indemnity insurance, with limits acceptable to Swansea University.\nMarketing and Recruitment\n•\tDomestic and international student recruitment.\n•\tRecruitment planning and delivery.\n•\tLead generation and support conversion activities.\n•\tAgent and recruitment partner management.\n•\tRecruitment events.\n•\tMarketing campaign development and delivery.\n•\tMarket analysis and demand forecasting.\n•\tProduction of recruitment and marketing materials, including digital media.\n•\tReporting on recruitment performance and student forecasts.\nStudent Support Services\n•\tStudent wellbeing and welfare support.\n•\tDisability support and support for reasonable adjustments.\n•\tStudy skills and academic skills support.\n•\tEnglish-language support.\n•\tStudent representation and feedback mechanisms.\n•\tCareers and employability services.\n•\tStudent engagement and community-building activities.\n•\tTimetabling, assessment administration and academic administration support.\n•\tComplaints, misconduct and disciplinary administration.\n•\tGraduation event support\nAll of the services provided will need to be in accordance with Swansea Universities policies, procedures and processes.\n4. Services Excluded from Scope\nThe following activities are expected to remain the responsibility of Swansea University and will not form part of the procurement:\n•\tAcademic governance.\n•\tProgramme design and approval.\n•\tCurriculum development.\n•\tTeaching and assessment.\n•\tQuality assurance.\n•\tAward and degree conferral.\n•\tAcademic regulations and policies.\n•\tRelationships with regulatory bodies including MEDR, the Office for Students, QAA and UKVI.\n•\tAdmissions process and admissions decision-making.\n•\tCompliance activities for admittance of international students, including the Confirmation of Acceptance for Studies (CAS).\n•\tVisa and immigration support.\n•\tTuition fee collection and financial administration relating to student fees.\n5. Procurement Objectives\nThe University expects any future provider to demonstrate:\n•\tSignificant experience supporting higher education delivery.\n•\tDemonstrable experience of operating higher education campuses or study centres, with a proven track record of creating a high-quality, vibrant and inclusive campus environment that delivers an excellent student experience and fosters a strong sense of belonging and engagement.\n•\tExperience delivering recruitment and student support services at scale.\n•\tExperience operating within regulated higher education environments.\n•\tStrong safeguarding and student welfare arrangements.\n•\tFinancial resilience and organisational capacity.\n•\tAbility to mobilise services within required timescales.\n•\tCommitment to widening participation, equality, diversity and inclusion.\n6.  Proposed Procurement Approach\nThe University is currently considering its procurement strategy and contract structure. A long-term arrangement is anticipated, potentially in the region of 10 years, subject to approvals, business case development and market feedback. The procurement process is expected to commence in late November.\nThe University intends to undertake pre-market engagement activities with interested suppliers to:\n•\tTest the scope of services.\n•\tUnderstand potential delivery models.\n•\tExplore commercial structures and contract durations.\n•\tAssess market capacity and capability.\n•\tInform the development of the final procurement documentation.\n7. Contact Details and Next Steps\nThe contract will be subject to Swansea University gaining approval from UKVI to expand our sponsorship licence to any new campus.\nThe estimated value and scale of the future opportunity are currently under development and will be confirmed within any future procurement documentation.\nThe University will be conducting preliminary market engagement, via closed meetings with interested providers.\nOrganisations with relevant experience and capability are invited to register an interest in participating in preliminary market engagement activities.\nIn order to register your interest please email O.N.Cullen@swansea.ac.uk.\nThese meetings will take place online, via Zoom. These meetings are planned to take place the week commencing 9 November 2026.\nParticipation in this engagement process will not form part of any future procurement evaluation and will not confer any advantage in any subsequent tender process.\nSwansea University reserves the right to amend the scope, timetable and procurement approach described in this notice.\n________________________________________\nThis notice is for information and market awareness purposes only and does not constitute a call for competition or an invitation to tender."
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