{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-0785a2", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-11-02T17:14:56Z", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-0785a2" ], "records": [ { "ocid": "ocds-h6vhtk-0785a2", "releases": [ { "ocid": "ocds-h6vhtk-0785a2", "id": "096089-2026", "tag": [ "planning" ], "date": "2026-10-12T13:34:47+01:00", "initiationType": "tender", "parties": [ { "name": "THAMES WATER UTILITIES LIMITED", "id": "GB-COH-02366661", "identifier": { "scheme": "GB-COH", "id": "02366661" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNQQ-4647-DTCV" } ], "address": { "streetAddress": "Clearwater Court", "locality": "Reading", "postalCode": "RG1 8DB", "country": "GB", "countryName": "United Kingdom", "region": "UKJ11" }, "contactPoint": { "email": "procurement.support.centre@thameswater.co.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-02366661", "name": "THAMES WATER UTILITIES LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Thames Water is holding a webinar for interested suppliers to hear about the smart metering programme for AMP 8 and beyond.\nIf you are interested in participating, please complete this form:\nhttps://forms.cloud.microsoft/e/yhKAaT2hpK", "dueDate": "2026-11-02T23:59:59Z", "status": "scheduled" } ], "documents": [ { "id": "096089-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/096089-2026", "datePublished": "2026-10-12T13:34:47+01:00", "format": "text/html" } ] }, "tender": { "id": "FA2293", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Smart Metering Programme for AMP8 and Beyond", "description": "At 1.30PM on 19 October 2026 Thames Water will hold a webinar covering its future smart metering programme for AMP8 and beyond.\nThis will be an opportunity for interested suppliers to hear directly from Thames Water's senior leadership team about the future procurement strategy for one of the UK's largest smart metering programmes. Covering the remainder of AMP8 and beyond, the session will provide insight into Thames Water's vision, planned market approach, procurement structure, and the significant opportunities available to suppliers seeking to support the delivery of long-term customer, operational and environmental outcomes.\nExecutives will discuss the rationale behind the go-to-market strategy and how it is designed to foster innovation, collaboration, and long-term value across the smart metering ecosystem.\nTo register your interest in attending this webinar, please complete this form: https://forms.cloud.microsoft/e/yhKAaT2hpK\nOnce your request to attend is received, you will receive the webinar invitation in due course.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "38421100", "description": "Water meters" }, { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ], "deliveryAddresses": [ { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "mainProcurementCategory": "services", "specialRegime": [ "utilities" ], "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true }, "lots": [ { "id": "1", "contractPeriod": { "startDate": "2028-04-01T00:00:00Z", "endDate": "2035-03-31T23:59:59Z", "maxExtentDate": "2050-03-31T23:59:59Z" }, "hasRenewal": true, "status": "planning" } ], "communication": { "futureNoticeDate": "2027-11-02T23:59:59Z" }, "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "099314-2026", "tag": [ "planningUpdate" ], "date": "2026-10-21T10:31:32+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-0785a2", "parties": [ { "name": "THAMES WATER UTILITIES LIMITED", "id": "GB-COH-02366661", "identifier": { "scheme": "GB-COH", "id": "02366661" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNQQ-4647-DTCV" } ], "address": { "streetAddress": "Clearwater Court", "locality": "Reading", "postalCode": "RG1 8DB", "country": "GB", "countryName": "United Kingdom", "region": "UKJ11" }, "contactPoint": { "email": "procurement.support.centre@thameswater.co.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-02366661", "name": "THAMES WATER UTILITIES LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Thames Water is holding a webinar for interested suppliers to hear about the smart metering programme for AMP 8 and beyond.\nIf you are interested in participating, please complete this form:\nhttps://forms.cloud.microsoft/e/yhKAaT2hpK", "dueDate": "2026-11-02T23:59:59Z", "status": "scheduled" } ], "documents": [ { "id": "099314-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/099314-2026", "datePublished": "2026-10-21T10:31:32+01:00", "format": "text/html" } ] }, "tender": { "id": "FA2293", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Smart Metering Programme for AMP8 and Beyond", "description": "At 1.30PM on 19 October 2026 Thames Water will hold a webinar covering its future smart metering programme for AMP8 and beyond.\nThis will be an opportunity for interested suppliers to hear directly from Thames Water's senior leadership team about the future procurement strategy for one of the UK's largest smart metering programmes. Covering the remainder of AMP8 and beyond, the session will provide insight into Thames Water's vision, planned market approach, procurement structure, and the significant opportunities available to suppliers seeking to support the delivery of long-term customer, operational and environmental outcomes.\nExecutives will discuss the rationale behind the go-to-market strategy and how it is designed to foster innovation, collaboration, and long-term value across the smart metering ecosystem.\nTo register your interest in attending this webinar, please complete this form: https://forms.cloud.microsoft/e/yhKAaT2hpK\nOnce your request to attend is received, you will receive the webinar invitation in due course.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "38421100", "description": "Water meters" }, { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ], "deliveryAddresses": [ { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "mainProcurementCategory": "services", "specialRegime": [ "utilities" ], "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true }, "lots": [ { "id": "1", "contractPeriod": { "startDate": "2028-04-01T00:00:00+01:00", "endDate": "2035-04-01T23:59:59+01:00", "maxExtentDate": "2050-03-31T23:59:59Z" }, "hasRenewal": true, "status": "planning" } ], "communication": { "futureNoticeDate": "2027-10-21T23:59:59+01:00" }, "amendments": [ { "description": "Please note this notice was for an event on the 19th October, which has now past. Not further admissions will be accepted.", "id": "099314-2026" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "103905-2026", "tag": [ "tender" ], "date": "2026-11-02T16:37:47Z", "initiationType": "tender", "ocid": "ocds-h6vhtk-0785a2", "parties": [ { "name": "THAMES WATER UTILITIES LIMITED", "id": "GB-COH-02366661", "identifier": { "scheme": "GB-COH", "id": "02366661" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNQQ-4647-DTCV" } ], "address": { "streetAddress": "Clearwater Court", "locality": "Reading", "postalCode": "RG1 8DB", "country": "GB", "countryName": "United Kingdom", "region": "UKJ11" }, "contactPoint": { "email": "procurement.support.centre@thameswater.co.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-02366661", "name": "THAMES WATER UTILITIES LIMITED" }, "tender": { "id": "FA2293", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Smart Metering Programme for AMP8 and Beyond", "description": "IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. \nThames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of life and are subsequently replaced by the Lot 1 service provider. The contract term is likely to run across several AMP periods, the initial term finishing at the end of AMP9. There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12.\nThames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 3rd December 2026 at 12 noon.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "38421100", "description": "Water meters" }, { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ], "deliveryAddresses": [ { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ], "deliveryAddresses": [ { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "2" } ], "value": { "amountGross": 1584000000, "amount": 1320000000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "Following the publication of this Find a Tender Notice, TWUL is interested to receive responses to the PSQ from qualified bidders for each of the listed Lots. \nWe anticipate significant interest at the PSQ stage from both suppliers who are well established supporting water utilities as well as potential new entrants to the industry who believe they bring qualifying credentials and experience from complementary industries.\nThe initial screening of the PSQ responses will focus on identifying those submissions which meet the mandatory criteria relating to, Data Protection, Financial Analysis (including audited accounts and Dun & Bradstreet reports), Health and Safety, and Insurance.\nAll submissions which pass the initial screening will then be reviewed against the functional PSQ questions which cover a mix of Pass/Fail and Scored questions.\nFor each Lot we are looking to invite up to five bidders to participate in the ITN process. ITN submissions will be reviewed and scored against criteria covering commercial, technical, delivery and legal requirements. Significant focus will be on establishing fair value for TWUL, understanding delivery competence, and how bidders introduce innovation into their offering.\nAfter ITN submissions have been reviewed and any clarifications questions answered, up to four bidders will be invited to present their ITN proposal to the TWUL review panel.\nFollowing bidder presentations, bidders will be invited to submit their best and final offer for consideration." }, "mainProcurementCategory": "services", "specialRegime": [ "utilities" ], "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true, "frameworkAgreement": { "method": "withoutReopeningCompetition", "type": "closed", "description": "For Lot 1, one supplier will be selected to provide the service of installing and connecting new meters to the communications network, as well as installing and connecting replacement meters (from the legacy estate Lot 2). The supplier will also be accountable to ensure the installation and connectivity of meters and the provision of data to Thames Water, is in compliance with the service levels written into their agreement.\nFor Lot 2, one supplier will be selected to deliver connectivity and data services for the current installed meters (legacy estate) in accordance with the service levels written into their agreement. The replacement of these meters, which might be planned or unplanned, will be the responsibility of the Lot 1 supplier. Therefore, the profile of this Lot 2 agreement will be that it diminishes in value over time as management of legacy meters transitions from Lot 2 to Lot 1. \nThe Lot 2 supplier will work in close collaboration with the Lot 1 supplier, supporting continuity, fault handover, warranty management and the orderly transition and decommissioning of the legacy estate." } }, "submissionMethodDetails": "If you are interested in participating, please complete this form: \nhttps://forms.cloud.microsoft/e/f0FaXH9K1P", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-12-04T12:00:00Z", "enquiryPeriod": { "endDate": "2026-11-23T17:00:00Z" }, "awardPeriod": { "endDate": "2027-09-20T23:59:59+01:00" }, "lots": [ { "id": "1", "title": "New and replacement installation and operations", "description": "The key deliverables under Lot 1 include;\nEnd-to-end delivery of Smart Connected Customer as a Service,\nPlanning, appointments and customer contact, \nMeter supply and installation (coordinate digs, via 3rd party), \nCommunication network and systems for life of assets, \nMeter repair and maintenance (new and legacy)\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required. Lot 1 provides live appointment and job status APIs, returns interaction history by the next day, gives Thames Water agents read-only access and feeds the Enterprise Data Platform.\nProvide & operate the data service\nProvide & operate work, workforce & customer mgmt. systems\nIntegrate across the service", "status": "active", "value": { "amountGross": 1380000000, "amount": 1150000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents", "numbers": [ { "number": 45, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Customer Focus", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 15, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections. \nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] }, "contractPeriod": { "startDate": "2028-04-01T00:00:00+01:00", "endDate": "2035-03-31T23:59:59+01:00", "maxExtentDate": "2050-03-31T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term to the end of AMP 9 (31/03/2035) with options to extend, by AMP periods, up to the end of AMP12 (31/03/2050)" } }, { "id": "2", "title": "Legacy estate connectivity", "description": "The key deliverables under Lot 2 include;\nOperate legacy communication networks\nMaintain legacy firmware and head end systems\nMaintain legacy connectivity (raise field work to Lot 1 if required)\nSupport legacy transition\nNovated connectivity arrangements, where applicable\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required. \nSustain the legacy technology\nMaintain monitoring and data flows\nSupport coordinated operations", "status": "active", "value": { "amountGross": 204000000, "amount": 170000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections. \nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] }, "contractPeriod": { "startDate": "2028-04-01T00:00:00+01:00", "endDate": "2035-03-31T23:59:59+01:00", "maxExtentDate": "2050-03-31T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term to the end of AMP 9 (31/03/2035) with options to extend, by AMP periods, up to the end of AMP12 (31/03/2050)" } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "103905-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/103905-2026", "datePublished": "2026-11-02T16:37:47Z", "format": "text/html" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "103927-2026", "tag": [ "tenderUpdate" ], "date": "2026-11-02T17:14:55Z", "initiationType": "tender", "ocid": "ocds-h6vhtk-0785a2", "parties": [ { "name": "THAMES WATER UTILITIES LIMITED", "id": "GB-COH-02366661", "identifier": { "scheme": "GB-COH", "id": "02366661" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNQQ-4647-DTCV" } ], "address": { "streetAddress": "Clearwater Court", "locality": "Reading", "postalCode": "RG1 8DB", "country": "GB", "countryName": "United Kingdom", "region": "UKJ11" }, "contactPoint": { "email": "procurement.support.centre@thameswater.co.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-02366661", "name": "THAMES WATER UTILITIES LIMITED" }, "tender": { "id": "FA2293", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Smart Metering Programme for AMP8 and Beyond", "description": "IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver.\nThames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of life and are subsequently replaced by the Lot 1 service provider. The contract term is likely to run across several AMP periods, the initial term finishing at the end of AMP9. There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12.\nThames Water reserves the right to refine the award criteria.\nPlease note that that deadline for asking for access to the PSQ & submitting of the PSQ is 4th December 2026 at 12 noon.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "38421100", "description": "Water meters" }, { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ], "deliveryAddresses": [ { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ], "deliveryAddresses": [ { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "2" } ], "value": { "amountGross": 1584000000, "amount": 1320000000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "Following the publication of this Find a Tender Notice, TWUL is interested to receive responses to the PSQ from qualified bidders for each of the listed Lots.\nWe anticipate significant interest at the PSQ stage from both suppliers who are well established supporting water utilities as well as potential new entrants to the industry who believe they bring qualifying credentials and experience from complementary industries.\nThe initial screening of the PSQ responses will focus on identifying those submissions which meet the mandatory criteria relating to, Data Protection, Financial Analysis (including audited accounts and Dun & Bradstreet reports), Health and Safety, and Insurance.\nAll submissions which pass the initial screening will then be reviewed against the functional PSQ questions which cover a mix of Pass/Fail and Scored questions.\nFor each Lot we are looking to invite up to five bidders to participate in the ITN process. ITN submissions will be reviewed and scored against criteria covering commercial, technical, delivery and legal requirements. Significant focus will be on establishing fair value for TWUL, understanding delivery competence, and how bidders introduce innovation into their offering.\nAfter ITN submissions have been reviewed and any clarifications questions answered, up to four bidders will be invited to present their ITN proposal to the TWUL review panel.\nFollowing bidder presentations, bidders will be invited to submit their best and final offer for consideration." }, "mainProcurementCategory": "services", "specialRegime": [ "utilities" ], "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true, "frameworkAgreement": { "method": "withoutReopeningCompetition", "type": "closed", "description": "For Lot 1, one supplier will be selected to provide the service of installing and connecting new meters to the communications network, as well as installing and connecting replacement meters (from the legacy estate Lot 2). The supplier will also be accountable to ensure the installation and connectivity of meters and the provision of data to Thames Water, is in compliance with the service levels written into their agreement.\nFor Lot 2, one supplier will be selected to deliver connectivity and data services for the current installed meters (legacy estate) in accordance with the service levels written into their agreement. The replacement of these meters, which might be planned or unplanned, will be the responsibility of the Lot 1 supplier. Therefore, the profile of this Lot 2 agreement will be that it diminishes in value over time as management of legacy meters transitions from Lot 2 to Lot 1.\nThe Lot 2 supplier will work in close collaboration with the Lot 1 supplier, supporting continuity, fault handover, warranty management and the orderly transition and decommissioning of the legacy estate." } }, "submissionMethodDetails": "If you are interested in participating, please complete this form:\nhttps://forms.cloud.microsoft/e/f0FaXH9K1P", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-12-04T12:00:00Z", "enquiryPeriod": { "endDate": "2026-11-23T17:00:00Z" }, "awardPeriod": { "endDate": "2027-09-20T23:59:59+01:00" }, "lots": [ { "id": "1", "title": "New and replacement installation and operations", "description": "The key deliverables under Lot 1 include;\nEnd-to-end delivery of Smart Connected Customer as a Service,\nPlanning, appointments and customer contact,\nMeter supply and installation (coordinate digs, via 3rd party),\nCommunication network and systems for life of assets,\nMeter repair and maintenance (new and legacy)\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required. Lot 1 provides live appointment and job status APIs, returns interaction history by the next day, gives Thames Water agents read-only access and feeds the Enterprise Data Platform.\nProvide & operate the data service\nProvide & operate work, workforce & customer mgmt. systems\nIntegrate across the service", "status": "active", "value": { "amountGross": 1380000000, "amount": 1150000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents", "numbers": [ { "number": 45, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Customer Focus", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 15, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections.\nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] }, "contractPeriod": { "startDate": "2028-04-01T00:00:00+01:00", "endDate": "2035-03-31T23:59:59+01:00", "maxExtentDate": "2050-03-31T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term to the end of AMP 9 (31/03/2035) with options to extend, by AMP periods, up to the end of AMP12 (31/03/2050)" } }, { "id": "2", "title": "Legacy estate connectivity", "description": "The key deliverables under Lot 2 include;\nOperate legacy communication networks\nMaintain legacy firmware and head end systems\nMaintain legacy connectivity (raise field work to Lot 1 if required)\nSupport legacy transition\nNovated connectivity arrangements, where applicable\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required.\nSustain the legacy technology\nMaintain monitoring and data flows\nSupport coordinated operations", "status": "active", "value": { "amountGross": 204000000, "amount": 170000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections.\nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] }, "contractPeriod": { "startDate": "2028-04-01T00:00:00+01:00", "endDate": "2035-03-31T23:59:59+01:00", "maxExtentDate": "2050-03-31T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term to the end of AMP 9 (31/03/2035) with options to extend, by AMP periods, up to the end of AMP12 (31/03/2050)" } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "103927-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/103927-2026", "datePublished": "2026-11-02T17:14:55Z", "format": "text/html" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-0785a2-2026-11-02T17:14:55Z", "date": "2026-11-02T17:14:55Z", "ocid": "ocds-h6vhtk-0785a2", "initiationType": "tender", "parties": [ { "id": "GB-COH-02366661", "name": "THAMES WATER UTILITIES LIMITED", "identifier": { "scheme": "GB-COH", "id": "02366661" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNQQ-4647-DTCV" } ], "address": { "streetAddress": "Clearwater Court", "locality": "Reading", "postalCode": "RG1 8DB", "country": "GB", "countryName": "United Kingdom", "region": "UKJ11" }, "contactPoint": { "email": "procurement.support.centre@thameswater.co.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-02366661", "name": "THAMES WATER UTILITIES LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Thames Water is holding a webinar for interested suppliers to hear about the smart metering programme for AMP 8 and beyond.\nIf you are interested in participating, please complete this form:\nhttps://forms.cloud.microsoft/e/yhKAaT2hpK", "dueDate": "2026-11-02T23:59:59Z", "status": "scheduled" } ], "documents": [ { "id": "096089-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/096089-2026", "datePublished": "2026-10-12T13:34:47+01:00", "format": "text/html" }, { "id": "099314-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/099314-2026", "datePublished": "2026-10-21T10:31:32+01:00", "format": "text/html" } ] }, "tender": { "id": "FA2293", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Smart Metering Programme for AMP8 and Beyond", "description": "IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver.\nThames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of life and are subsequently replaced by the Lot 1 service provider. The contract term is likely to run across several AMP periods, the initial term finishing at the end of AMP9. There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12.\nThames Water reserves the right to refine the award criteria.\nPlease note that that deadline for asking for access to the PSQ & submitting of the PSQ is 4th December 2026 at 12 noon.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "38421100", "description": "Water meters" }, { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ], "deliveryAddresses": [ { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ], "deliveryAddresses": [ { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKH", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKI", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "2" } ], "mainProcurementCategory": "services", "specialRegime": [ "utilities" ], "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true, "frameworkAgreement": { "method": "withoutReopeningCompetition", "type": "closed", "description": "For Lot 1, one supplier will be selected to provide the service of installing and connecting new meters to the communications network, as well as installing and connecting replacement meters (from the legacy estate Lot 2). The supplier will also be accountable to ensure the installation and connectivity of meters and the provision of data to Thames Water, is in compliance with the service levels written into their agreement.\nFor Lot 2, one supplier will be selected to deliver connectivity and data services for the current installed meters (legacy estate) in accordance with the service levels written into their agreement. The replacement of these meters, which might be planned or unplanned, will be the responsibility of the Lot 1 supplier. Therefore, the profile of this Lot 2 agreement will be that it diminishes in value over time as management of legacy meters transitions from Lot 2 to Lot 1.\nThe Lot 2 supplier will work in close collaboration with the Lot 1 supplier, supporting continuity, fault handover, warranty management and the orderly transition and decommissioning of the legacy estate." } }, "lots": [ { "id": "1", "contractPeriod": { "startDate": "2028-04-01T00:00:00+01:00", "endDate": "2035-03-31T23:59:59+01:00", "maxExtentDate": "2050-03-31T23:59:59Z" }, "hasRenewal": true, "status": "active", "title": "New and replacement installation and operations", "description": "The key deliverables under Lot 1 include;\nEnd-to-end delivery of Smart Connected Customer as a Service,\nPlanning, appointments and customer contact,\nMeter supply and installation (coordinate digs, via 3rd party),\nCommunication network and systems for life of assets,\nMeter repair and maintenance (new and legacy)\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required. Lot 1 provides live appointment and job status APIs, returns interaction history by the next day, gives Thames Water agents read-only access and feeds the Enterprise Data Platform.\nProvide & operate the data service\nProvide & operate work, workforce & customer mgmt. systems\nIntegrate across the service", "value": { "amountGross": 1380000000, "amount": 1150000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents", "numbers": [ { "number": 45, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Customer Focus", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 15, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections.\nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] }, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term to the end of AMP 9 (31/03/2035) with options to extend, by AMP periods, up to the end of AMP12 (31/03/2050)" } }, { "id": "2", "title": "Legacy estate connectivity", "description": "The key deliverables under Lot 2 include;\nOperate legacy communication networks\nMaintain legacy firmware and head end systems\nMaintain legacy connectivity (raise field work to Lot 1 if required)\nSupport legacy transition\nNovated connectivity arrangements, where applicable\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required.\nSustain the legacy technology\nMaintain monitoring and data flows\nSupport coordinated operations", "status": "active", "value": { "amountGross": 204000000, "amount": 170000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. 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Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] }, "contractPeriod": { "startDate": "2028-04-01T00:00:00+01:00", "endDate": "2035-03-31T23:59:59+01:00", "maxExtentDate": "2050-03-31T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term to the end of AMP 9 (31/03/2035) with options to extend, by AMP periods, up to the end of AMP12 (31/03/2050)" } } ], "communication": { "futureNoticeDate": "2027-10-21T23:59:59+01:00" }, "status": "active", "amendments": [ { "id": "099314-2026", "description": "Please note this notice was for an event on the 19th October, which has now past. 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"103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "Future Smart Metering Programme for AMP8 and Beyond" } ], "description": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "At 1.30PM on 19 October 2026 Thames Water will hold a webinar covering its future smart metering programme for AMP8 and beyond.\nThis will be an opportunity for interested suppliers to hear directly from Thames Water's senior leadership team about the future procurement strategy for one of the UK's largest smart metering programmes. Covering the remainder of AMP8 and beyond, the session will provide insight into Thames Water's vision, planned market approach, procurement structure, and the significant opportunities available to suppliers seeking to support the delivery of long-term customer, operational and environmental outcomes.\nExecutives will discuss the rationale behind the go-to-market strategy and how it is designed to foster innovation, collaboration, and long-term value across the smart metering ecosystem.\nTo register your interest in attending this webinar, please complete this form: https://forms.cloud.microsoft/e/yhKAaT2hpK\nOnce your request to attend is received, you will receive the webinar invitation in due course." }, { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. \nThames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of life and are subsequently replaced by the Lot 1 service provider. The contract term is likely to run across several AMP periods, the initial term finishing at the end of AMP9. There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12.\nThames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 3rd December 2026 at 12 noon." }, { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver.\nThames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of life and are subsequently replaced by the Lot 1 service provider. The contract term is likely to run across several AMP periods, the initial term finishing at the end of AMP9. There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12.\nThames Water reserves the right to refine the award criteria.\nPlease note that that deadline for asking for access to the PSQ & submitting of the PSQ is 4th December 2026 at 12 noon." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "38421100", "description": "Water meters" }, { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "UKI" } ], "country": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], 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], "value": "GB" } ], "countryName": [ { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "1" } ] }, { "id": "2", "additionalClassifications": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "50411100", "description": "Repair and maintenance services of water meters" }, { "scheme": "CPV", "id": "65500000", "description": "Meter reading service" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "UKH" } ], "country": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "GB" } ], "countryName": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] }, { "region": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "UKI" } ], "country": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "GB" } ], "countryName": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] }, { "region": [ { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "UKH" } ], "country": [ { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "GB" } ], "countryName": [ { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "United Kingdom" } ] }, { "region": [ { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "UKI" } ], "country": [ { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "GB" } ], "countryName": [ { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "2" } ] } ], "mainProcurementCategory": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "services" } ], "specialRegime": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": [ "utilities" ] } ], "aboveThreshold": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": true } ], "techniques": { "hasFrameworkAgreement": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": true } ], "frameworkAgreement": { "method": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "withoutReopeningCompetition" } ], "type": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "closed" } ], "description": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "For Lot 1, one supplier will be selected to provide the service of installing and connecting new meters to the communications network, as well as installing and connecting replacement meters (from the legacy estate Lot 2). The supplier will also be accountable to ensure the installation and connectivity of meters and the provision of data to Thames Water, is in compliance with the service levels written into their agreement.\nFor Lot 2, one supplier will be selected to deliver connectivity and data services for the current installed meters (legacy estate) in accordance with the service levels written into their agreement. The replacement of these meters, which might be planned or unplanned, will be the responsibility of the Lot 1 supplier. Therefore, the profile of this Lot 2 agreement will be that it diminishes in value over time as management of legacy meters transitions from Lot 2 to Lot 1. \nThe Lot 2 supplier will work in close collaboration with the Lot 1 supplier, supporting continuity, fault handover, warranty management and the orderly transition and decommissioning of the legacy estate." }, { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "For Lot 1, one supplier will be selected to provide the service of installing and connecting new meters to the communications network, as well as installing and connecting replacement meters (from the legacy estate Lot 2). The supplier will also be accountable to ensure the installation and connectivity of meters and the provision of data to Thames Water, is in compliance with the service levels written into their agreement.\nFor Lot 2, one supplier will be selected to deliver connectivity and data services for the current installed meters (legacy estate) in accordance with the service levels written into their agreement. The replacement of these meters, which might be planned or unplanned, will be the responsibility of the Lot 1 supplier. Therefore, the profile of this Lot 2 agreement will be that it diminishes in value over time as management of legacy meters transitions from Lot 2 to Lot 1.\nThe Lot 2 supplier will work in close collaboration with the Lot 1 supplier, supporting continuity, fault handover, warranty management and the orderly transition and decommissioning of the legacy estate." } ] } }, "lots": [ { "id": "1", "contractPeriod": { "startDate": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "2028-04-01T00:00:00Z" }, { "releaseID": "099314-2026", "releaseDate": "2026-10-21T10:31:32+01:00", "releaseTag": [ "planningUpdate" ], "value": "2028-04-01T00:00:00+01:00" } ], "endDate": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "2035-03-31T23:59:59Z" }, { "releaseID": "099314-2026", "releaseDate": "2026-10-21T10:31:32+01:00", "releaseTag": [ "planningUpdate" ], "value": "2035-04-01T23:59:59+01:00" }, { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "2035-03-31T23:59:59+01:00" } ], "maxExtentDate": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "2050-03-31T23:59:59Z" } ] }, "hasRenewal": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": true } ], "status": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "active" } ], "title": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "New and replacement installation and operations" } ], "description": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "The key deliverables under Lot 1 include;\nEnd-to-end delivery of Smart Connected Customer as a Service,\nPlanning, appointments and customer contact, \nMeter supply and installation (coordinate digs, via 3rd party), \nCommunication network and systems for life of assets, \nMeter repair and maintenance (new and legacy)\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required. Lot 1 provides live appointment and job status APIs, returns interaction history by the next day, gives Thames Water agents read-only access and feeds the Enterprise Data Platform.\nProvide & operate the data service\nProvide & operate work, workforce & customer mgmt. systems\nIntegrate across the service" }, { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "The key deliverables under Lot 1 include;\nEnd-to-end delivery of Smart Connected Customer as a Service,\nPlanning, appointments and customer contact,\nMeter supply and installation (coordinate digs, via 3rd party),\nCommunication network and systems for life of assets,\nMeter repair and maintenance (new and legacy)\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required. Lot 1 provides live appointment and job status APIs, returns interaction history by the next day, gives Thames Water agents read-only access and feeds the Enterprise Data Platform.\nProvide & operate the data service\nProvide & operate work, workforce & customer mgmt. systems\nIntegrate across the service" } ], "value": { "amountGross": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": 1380000000 } ], "amount": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": 1150000000 } ], "currency": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "criteria": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": [ { "type": "quality", "name": "Technical", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents", "numbers": [ { "number": 45, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Customer Focus", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 15, "weight": "percentageExact" } ] } ] } ] }, "secondStage": { "maximumCandidates": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": 5 } ] }, "selectionCriteria": { "criteria": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections. \nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] }, { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections.\nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] } ] }, "renewal": { "description": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "Thames Water envisages that the contract will be awarded for an initial term to the end of AMP 9 (31/03/2035) with options to extend, by AMP periods, up to the end of AMP12 (31/03/2050)" } ] } }, { "id": "2", "title": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "Legacy estate connectivity" } ], "description": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "The key deliverables under Lot 2 include;\nOperate legacy communication networks\nMaintain legacy firmware and head end systems\nMaintain legacy connectivity (raise field work to Lot 1 if required)\nSupport legacy transition\nNovated connectivity arrangements, where applicable\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required. \nSustain the legacy technology\nMaintain monitoring and data flows\nSupport coordinated operations" }, { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "The key deliverables under Lot 2 include;\nOperate legacy communication networks\nMaintain legacy firmware and head end systems\nMaintain legacy connectivity (raise field work to Lot 1 if required)\nSupport legacy transition\nNovated connectivity arrangements, where applicable\nEach supplier is accountable for its systems up to confirmed receipt of data in Thames Water's MDMS. Thames Water owns all data, including customer data, and can take a full extract or bring capability onto its own platforms as required.\nSustain the legacy technology\nMaintain monitoring and data flows\nSupport coordinated operations" } ], "status": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "active" } ], "value": { "amountGross": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": 204000000 } ], "amount": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": 170000000 } ], "currency": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "criteria": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": [ { "type": "quality", "name": "Technical", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "The award criteria and their relative weightings may differ between Lots. The criteria and weightings stated in this Tender Notice represent the current anticipated basis of award for each Lot. Thames Water Utilities Limited reserves the right to refine the award criteria, sub-criteria, evaluation methodology and relative weightings before inviting suppliers to submit tenders for evaluation. Any refinement will remain consistent with the subject matter and scope of the relevant Lot, will not result in suppliers being unfairly advantaged or disadvantaged, and will not be made where it would have affected which suppliers progressed through an earlier stage of the procedure. The final award criteria, weightings and evaluation methodology for each Lot will be set out in the Invitation to Negotiate and associated procurement documents.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] } ] } ] }, "secondStage": { "maximumCandidates": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": 5 } ] }, "selectionCriteria": { "criteria": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections. \nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] }, { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": [ { "description": "PSQ responses will be marked based on answers provided in the following four sections.\nSection 1 - Supplier information\nSection 2 - Exclusions\nSection 3 - Conditions of Participation: legal and financial capacity, and technical ability\nSection 4 - Conditions of Participation: technical ability (scored)\nConditions of Participation, covering legal and financial capacity and technical ability to perform the contract (Section 3 and 4). A response that does not meet the specified standard will result in the bidder not progressing in this procurement process. Where a supplier relies on an associated person to meet a Condition of Participation, evidence should be provided for that associated person.", "forReduction": true } ] } ] }, "contractPeriod": { "startDate": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "2028-04-01T00:00:00+01:00" } ], "endDate": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "2035-03-31T23:59:59+01:00" } ], "maxExtentDate": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "2050-03-31T23:59:59Z" } ] }, "hasRenewal": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": true } ], "renewal": { "description": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "Thames Water envisages that the contract will be awarded for an initial term to the end of AMP 9 (31/03/2035) with options to extend, by AMP periods, up to the end of AMP12 (31/03/2050)" } ] } } ], "communication": { "futureNoticeDate": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "2027-11-02T23:59:59Z" }, { "releaseID": "099314-2026", "releaseDate": "2026-10-21T10:31:32+01:00", "releaseTag": [ "planningUpdate" ], "value": "2027-10-21T23:59:59+01:00" } ] }, "status": [ { "releaseID": "096089-2026", "releaseDate": "2026-10-12T13:34:47+01:00", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "active" } ], "amendments": [ { "id": "099314-2026", "description": [ { "releaseID": "099314-2026", "releaseDate": "2026-10-21T10:31:32+01:00", "releaseTag": [ "planningUpdate" ], "value": "Please note this notice was for an event on the 19th October, which has now past. Not further admissions will be accepted." } ] } ], "value": { "amountGross": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": 1584000000 } ], "amount": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": 1320000000 } ], "currency": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "procurementMethod": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "selective" } ], "procurementMethodDetails": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "Competitive flexible procedure" } ], "procedure": { "features": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "Following the publication of this Find a Tender Notice, TWUL is interested to receive responses to the PSQ from qualified bidders for each of the listed Lots. \nWe anticipate significant interest at the PSQ stage from both suppliers who are well established supporting water utilities as well as potential new entrants to the industry who believe they bring qualifying credentials and experience from complementary industries.\nThe initial screening of the PSQ responses will focus on identifying those submissions which meet the mandatory criteria relating to, Data Protection, Financial Analysis (including audited accounts and Dun & Bradstreet reports), Health and Safety, and Insurance.\nAll submissions which pass the initial screening will then be reviewed against the functional PSQ questions which cover a mix of Pass/Fail and Scored questions.\nFor each Lot we are looking to invite up to five bidders to participate in the ITN process. ITN submissions will be reviewed and scored against criteria covering commercial, technical, delivery and legal requirements. Significant focus will be on establishing fair value for TWUL, understanding delivery competence, and how bidders introduce innovation into their offering.\nAfter ITN submissions have been reviewed and any clarifications questions answered, up to four bidders will be invited to present their ITN proposal to the TWUL review panel.\nFollowing bidder presentations, bidders will be invited to submit their best and final offer for consideration." }, { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "Following the publication of this Find a Tender Notice, TWUL is interested to receive responses to the PSQ from qualified bidders for each of the listed Lots.\nWe anticipate significant interest at the PSQ stage from both suppliers who are well established supporting water utilities as well as potential new entrants to the industry who believe they bring qualifying credentials and experience from complementary industries.\nThe initial screening of the PSQ responses will focus on identifying those submissions which meet the mandatory criteria relating to, Data Protection, Financial Analysis (including audited accounts and Dun & Bradstreet reports), Health and Safety, and Insurance.\nAll submissions which pass the initial screening will then be reviewed against the functional PSQ questions which cover a mix of Pass/Fail and Scored questions.\nFor each Lot we are looking to invite up to five bidders to participate in the ITN process. ITN submissions will be reviewed and scored against criteria covering commercial, technical, delivery and legal requirements. Significant focus will be on establishing fair value for TWUL, understanding delivery competence, and how bidders introduce innovation into their offering.\nAfter ITN submissions have been reviewed and any clarifications questions answered, up to four bidders will be invited to present their ITN proposal to the TWUL review panel.\nFollowing bidder presentations, bidders will be invited to submit their best and final offer for consideration." } ] }, "submissionMethodDetails": [ { "releaseID": "103905-2026", "releaseDate": "2026-11-02T16:37:47Z", "releaseTag": [ "tender" ], "value": "If you are interested in participating, please complete this form: \nhttps://forms.cloud.microsoft/e/f0FaXH9K1P" }, { "releaseID": "103927-2026", "releaseDate": "2026-11-02T17:14:55Z", "releaseTag": [ "tenderUpdate" ], "value": "If you are interested in participating, please complete this form:\nhttps://forms.cloud.microsoft/e/f0FaXH9K1P" } ], "submissionTerms": { "electronicSubmissionPolicy": [ { 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