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We have a strong MAT vision and a shared culture through Core Values and Key Principles, but retain the identity and uniqueness of each of the schools within their respective communities.\nAt the heart of the Trust is the focus on school improvement, staff development and ensuring that our pupils receive the absolute best educational experience. We adhere to a philosophy of continual improvement.\nWe are a family of schools with a plan for further growth and aim to welcome more primary academies and more primary children into our MAT over the coming years.\nFor more information, please visit https://www.mosaicschoolslearningtrust.org/ \n Procurement\nThe ICT Support at the Trust is currently provided by a single outsourced support provider who provides a mix of scheduled onsite visits and remote support. \nAs a result of a change in circumstances, the Trust is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to support them in the delivery and development of their ICT provision over the next five years.\nThis procurement includes (but may not be limited to) the items listed below. \n•\tA core managed service, covering management of all ICT against an agreed SLA\n•\tA Service Desk, available 52 weeks a year including out of hours access\n•\tOn-Site local staffing covering (at a minimum) term time, which suppliers deem necessary to deliver the service and meet the SLA requirements\n•\tStrategic advice and direction to the Trust regarding ICT\n•\tResponsibility for design, specification, installation, and management of all ICT infrastructure\n•\tSupply of goods and services based on an agreed Best 3approach\n•\tManagement of 3rd parties where relevant to the ICT support\n•\tRelevant monitoring, management, patching\n•\tRegular performance reporting\n•\tCPD and training - digital skills and curriculum as necessary\n•\tThere is an expectation that the provider will support and/or drive innovation\n•\tMaintain technical documentation\n•\tMaintain operational documentation, for example inventory management and risk registers\n•\tCollective partnership targets aligned to the Trust's objectives\n•\tIn Trust support for the integration and upgrade of the connectivity, communications and security infrastructure as required\n•\tSuppliers may be required to deliver a range of technology and change management projects in addition to the providing the core managed service." }, { "releaseID": "089333-2026", "releaseDate": "2026-09-21T16:40:34+01:00", "releaseTag": [ "tenderUpdate" ], "value": "Mosaic Schools Learning Trust is a Multi-Academy Trust (MAT) established in September 2024 combining Connect Schools Academy Trust & Compass Academy Trust to form a new dynamic Trust of ten strongly performing schools across Bromley and Kent.\nOur Trust has been established following a collaborative partnership between the two Trusts that has grown into a strong desire to combine our collective resources to continue to grow and to advance education for the public benefit. We have a strong MAT vision and a shared culture through Core Values and Key Principles, but retain the identity and uniqueness of each of the schools within their respective communities.\nAt the heart of the Trust is the focus on school improvement, staff development and ensuring that our pupils receive the absolute best educational experience. We adhere to a philosophy of continual improvement.\nWe are a family of schools with a plan for further growth and aim to welcome more primary academies and more primary children into our MAT over the coming years.\nFor more information, please visit https://www.mosaicschoolslearningtrust.org/\nProcurement\nThe ICT Support at the Trust is currently provided by a single outsourced support provider who provides a mix of scheduled onsite visits and remote support.\nAs a result of a change in circumstances, the Trust is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to support them in the delivery and development of their ICT provision over the next five years.\nThis procurement includes (but may not be limited to) the items listed below.\n•\tA core managed service, covering management of all ICT against an agreed SLA\n•\tA Service Desk, available 52 weeks a year including out of hours access\n•\tOn-Site local staffing covering (at a 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