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instructions for completion and submission of tender responses. \nYou must be registered on the system to be able to respond. You can register free of charge.\nIf you have any technical difficulties accessing the information you will need to raise a\ncase via the please contact the Proactis Supplier Support Portal\nhttps://suppliersupport.proactisservicedesk.com/s/?language=en_US.\nFull details in relation to the award criteria is as stated in the Invitation to Tender\ndocuments.\nSupplier guidance on how to respond to tenders/download and upload\ndocuments/complete your tender return can be found on the Pro-Contract site under the 'Help' button.\nDirect emails to Magenta Living staff or telephone calls will not be accepted\nBidders are responsible for ensuring that their Tender has been successfully completed\nprior to the Tender submission deadline. Tenders must be submitted via the e-tendering\nportal. Tenders submitted by any other means will not be accepted.\nAlthough a Preliminary Market Engagement was not published, ML undertook preliminary market engagement with selected organisations to understand innovation within the market and to better understand appropriate pricing models" } ], "submissionTerms": { "electronicSubmissionPolicy": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "allowed" } ], "languages": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": [ "en" ] } ] }, "tenderPeriod": { "endDate": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "2026-09-28T13:00:00+01:00" } ] }, "enquiryPeriod": { "endDate": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "2026-09-15T17:00:00+01:00" } ] }, "awardPeriod": { "endDate": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "2026-12-04T23:59:59Z" } ] }, "lots": [ { "id": "1", "status": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "active" } ], "value": { "amountGross": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": 52800000 } ], "amount": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": 44000000 } ], "currency": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "criteria": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "quality", "name": "Tender Assessment - Method Statements/Quality Questions", "description": "There are 11 scored questions: \n1. Contract Mobilisation - 4.5%\n2. Services Delivery - 10%\n3. Availability of Supplies - 18% split over 3 questions each with a 6% weighting\n4. Van Stocks - 6%\n5. Information Technology - 2.5%\n6. KPI's and Management Information - 2.5%\n7. Responsible Sourcing - 5%\n8. Risk Management & Business Continuity/Disaster Recovery - 2%\n9. Continuous Improvement - 2.5%\n10. Training, Skills & Social Value - 5%\n11. Exit Strategy - 2%", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "price", "name": "Price", "description": "Pricing will be evaluated based on the % variance from the lowest price.\nAbnormally low Tenders and any Tenders that are withdrawn during the evaluation process will be excluded from the evaluation process", "numbers": [ { "number": 40, "weight": "percentageExact" } ] } ] } ] }, "selectionCriteria": { "criteria": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "economic", "description": "Please refer to Document 3 PSQ for details. This document can be downloaded via Magenta Livings e-sourcing portal" }, { "type": "technical", "description": "Please refer to Document 3 PSQ for details. This document can be downloaded via Magenta Livings e-sourcing portal" } ] } ] }, "contractPeriod": { "startDate": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "2027-04-01T00:00:00+01:00" } ], "endDate": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "2032-03-31T23:59:59+01:00" } ], "maxExtentDate": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "2037-03-31T23:59:59+01:00" } ] }, "hasRenewal": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": true } ], "renewal": { "description": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "Magenta Living will determine whether to extend the Contract based on the needs of its business, service delivery requirements and the performance of the Service Provider.\nFollowing the initial 5 year period, Magenta Living reserves the right, at its sole discretion, to extend the Contract for up to 5 years on a 2+2+1 basis i.e.\n•\tFirst extension period: \t01/04/2032 - 31/03/2034 (2yrs)\n•\tSecond extension period:\t01/04/3034 - 31/03/2036 (2yrs)\n•\tThird extension period: \t01/04/2036 - 31/03/2037 (1yr)" } ] } } ], "documents": [ { "id": "conflictOfInterest", "documentType": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "conflictOfInterest" } ], "description": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "Not published" } ] }, { "id": "083006-2026", "documentType": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "tenderNotice" } ], "noticeType": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "UK4" } ], "description": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "Tender notice on Find a Tender" } ], "url": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "https://www.find-tender.service.gov.uk/Notice/083006-2026" } ], "datePublished": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "2026-09-02T11:58:26+01:00" } ], "format": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "text/html" } ] } ] }, "language": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": "en" } ], "extensions": [ { "releaseID": "083006-2026", "releaseDate": "2026-09-02T11:58:26+01:00", "releaseTag": [ "tender" ], "value": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ] } } ] }