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The service will support the early and informal resolution of workplace conflict, grievances and complaints, including bullying, harassment, discrimination, and victimisation-related matters where mediation is appropriate.\nThe requirement includes:\n•\tProvision of workplace mediation and conflict resolution services, including support for UK-based and overseas personnel where required.\n•\tDelivery of mediation through suitable channels, including face-to-face, MS Teams or telephone, depending on circumstances and operational need.\n•\tAccess to suitably qualified and experienced mediators able to manage sensitive, complex, and hierarchical workplace disputes.\n•\tTraining for new in-house MOD mediators to strengthen internal mediation capability across Defence.\n•\tContinuing Professional Development for existing MOD mediators to maintain professional standards, confidence, and capability.\n•\tPotential support for specific training outcomes, including train-the-trainer style activity where required.\n•\tA flexible call-off model, with services commissioned and paid for by the MOD organisation requesting the intervention or training.\nThe contract will support MOD policy commitments to resolve issues at the earliest appropriate stage, reduce escalation into formal complaints where possible, and improve workplace relationships, morale, efficiency, and service quality.\nInterested Suppliers should attend this Teams meeting and advise: Amina.Ayandele100@mod.gov.uk and Angus.MacKay240@mod.gov.uk by 12 noon on Monday 7 Sept 2026.\nThe intention is for this to be procured through the Competitive Flexible Procedure under the Defence Procurement Act 2023 and a UK4 Notice and Procurement Specific Questionnaire and Draft ITT will be issued by 1st Oct 2026.\nWhile the attendance at the Pre-Engagement Teams meeting is not a condition of involvement, potential Suppliers and Sub-contractors are strongly encouraged to attend.\nSuppliers desirous of a bilateral meeting are requested to highlight this with there response of intention to attend the Pre-Engagement Day." } ], "dueDate": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "2026-09-07T23:59:59+01:00" } ], "status": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "080404-2026", "documentType": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/080404-2026" } ], "datePublished": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "2026-08-24T14:27:25+01:00" } ], "format": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "ocds-h6vhtk-06eaa9" } ], "legalBasis": { "id": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "715928488 - Provision of Mediation Services to the Armed Forces and MOD Civil Servants" } ], "description": [ { "releaseID": "080404-2026", "releaseDate": "2026-08-24T14:27:25+01:00", "releaseTag": [ "planning" ], "value": "Provision of Mediation Services to the Armed Forces and MOD Civil Servants. 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