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The proposed contract continues use of an existing service following extensive investment to procure and develop in 2022.\nThe system is configured for use by 22 Local Authorities in Wales and supports a wide range of NERS pathways, including generic, back care, cancer, cardiac, falls prevention, lifestyle management, mental health, pregnancy, pulmonary, stroke and weight management. Each pathway is supported through a custom episode structure covering the full client journey, from referral and enrolment through consultations, exercise sessions, pathway-specific reviews and pre- and post-delivery consultations. In addition to the structured data collection forms used throughout the pathway, the system also includes more than 150 bilingual letter templates in English and Welsh, helping to ensure consistent communication and administration across the national scheme." }, { "releaseID": "079370-2026", "releaseDate": "2026-08-20T11:33:12+01:00", "releaseTag": [ "award", "contract" ], "value": "Notification of intent to direct award to chosen supplier.\nPublic Health Wales is seeking to procure a continuation and enhancement of the existing NERS Exercise Referrals Management System, delivered via the Theseus platform provided by Cyber Media Solutions Ltd. The proposed contract continues use of an existing service following extensive investment to procure and develop in 2022.The system is configured for use by 22 Local Authorities in Wales and supports a wide range of NERS pathways, including generic, back care, cancer, cardiac, falls prevention, lifestyle management, mental health, pregnancy, pulmonary, stroke and weight management. Each pathway is supported through a custom episode structure covering the full client journey, from referral and enrolment through consultations, exercise sessions, pathway-specific reviews and pre- and post-delivery consultations. In addition to the structured data collection forms used throughout the pathway, the system also includes more than 150 bilingual letter templates in English and Welsh, helping to ensure consistent communication and administration across the national scheme." } ], "status": [ { "releaseID": "076796-2026", "releaseDate": "2026-08-12T13:54:58+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "procurementMethod": [ { "releaseID": "076796-2026", "releaseDate": "2026-08-12T13:54:58+01:00", "releaseTag": [ "award", "contract" ], "value": "direct" } ], "procurementMethodDetails": [ { "releaseID": "076796-2026", "releaseDate": "2026-08-12T13:54:58+01:00", "releaseTag": [ "award", "contract" ], "value": "Direct award" } ], "procurementMethodRationale": [ { "releaseID": "076796-2026", "releaseDate": "2026-08-12T13:54:58+01:00", "releaseTag": [ "award", "contract" ], "value": "The Theseus platform is already configured specifically for the Welsh National Exercise Referral Scheme (NERS), including bespoke workflows, data capture requirements, and pathways tailored to the programme (e.g. cardiac, mental health, stroke, and weight management). \nIn addition, the system includes integrated modules that are critical to service delivery, including:\n•\tEMIS (Optum) integration to enable GP referrals directly into the system\n•\tData API integration with business intelligence systems\n•\tReferral pathways and forms configured for use across 22 Local Authorities in Wales\n•\tExisting SMS functionality, portal access, and reporting structures This level of configuration represents a highly bespoke solution aligned to current operational processes and national programme requirements.\nThe procurement is proposed as a single supplier arrangement due to the following factors:\n•\tExisting system dependency and continuity:\nThe Theseus platform is already embedded within NERS delivery, including established workflows, referral pathways, and data structures. Transitioning to an alternative system would require significant reconfiguration, service disruption, and potential data migration risks.\n•\tSpecialist, proprietary platform:\nTheseus is a proprietary system owned and developed by Cyber Media Solutions Ltd, with no equivalent off-the-shelf alternative that replicates its current configuration, integrations (e.g. EMIS), and NERS-specific functionality without substantial redevelopment.\n•\tIntegration with national primary care systems:\nThe platform includes a specific EMIS integration module enabling GP referrals, with established contractual and technical arrangements. 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