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Annual enrolment window currently held in November for benefits effective 1 January \n•\tManagement of in year enrolment for new starters and life events\n•\tTimely and accurate monthly payroll deduction reporting in the agreed format in accordance with monthly processing timelines\n•\tTimely and accurate monthly provider reporting of colleagues in the agreed format to benefit providers in order to provide a seamless service to colleagues for onward enrolment in relevant benefits at the correct choice level\n•\tCommunications functionality to inform colleagues on key process issues such as enrolment process\n•\t1st line query management from colleagues and Ofcom Team within pre-agreed SLA \n•\tBuild Benefit changes as and when required\n•\tCommunications with members regarding workflow of benefit choices\n•\tConfirmation communication of benefit choices when confirmed\n•\tManagement of pension re-enrolment on a three yearly cycle \n2. PLATFORM\n•\tMaintenance of online benefit platform and all information held on it\n•\tHelpdesk functionality and for registration and access issues on benefit platform if not SSO\n•\tCloud platform to enable colleagues select their benefits, and to find out information on each benefit \n•\tOfcom would want to understand platform capability in modelling cost effect of benefits selected including whether tax and NI implications can be shown\n•\tProvide online Total Reward Statements \n•\tSingle Sign On capability \n•\tTechnical specification in line with Ofcom Security Requirements\n•\tAbility for the platform to act as a single, central engagement hub for all Ofcom benefits and wellbeing offerings.\n3. CUSTOMER SERVICES\n•\tResponsive and proficient support service, with access to email / web queries and telephone helpdesk if required\n•\tSupplier invests in maintaining a strong and effective partnership with Ofcom, with positive attitude to ensuring exemplary service\n•\tProactive\n•\tAccess to benefit reporting, detailed MI and analytics for Ofcom" } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "66000000", "description": "Financial and insurance services" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "UK" } ], "country": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "1" } ] } ], "value": { "amountGross": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": 484000 } ], "amount": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": 420000 } ], "currency": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "GBP" } ] }, "mainProcurementCategory": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "services" } ], "aboveThreshold": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": true } ], "lots": [ { "id": "1", "suitability": { "sme": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": true } ], "vcse": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": true } ] }, "contractPeriod": { "startDate": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "2027-07-01T00:00:00+01:00" } ], "endDate": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "2030-06-30T23:59:59+01:00" } ], "maxExtentDate": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "2032-06-30T23:59:59+01:00" } ] }, "hasRenewal": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": true } ], "description": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": null } ], "status": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "planning" } ] } ], "communication": { "futureNoticeDate": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "2026-10-16T23:59:59+01:00" } ] }, "status": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "planning" } ] }, "language": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": "en" } ], "extensions": [ { "releaseID": "069248-2026", "releaseDate": "2026-07-22T14:49:55+01:00", "releaseTag": [ "planning" ], "value": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ] } } ] }