{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-06c7b7", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-10-23T11:57:05+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-06c7b7" ], "records": [ { "ocid": "ocds-h6vhtk-06c7b7", "releases": [ { "ocid": "ocds-h6vhtk-06c7b7", "buyerID": [], "id": "064798-2026", "tag": [ "planning" ], "date": "2026-07-09T15:06:20+01:00", "initiationType": "tender", "parties": [ { "name": "Department for Education", "id": "GB-PPON-PDZG-3487-DPVD", "identifier": { "scheme": "GB-PPON", "id": "PDZG-3487-DPVD" }, "address": { "streetAddress": "Sanctuary Buildings, 20 Great Smith Street", "locality": "London", "postalCode": "SW1P3BT", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "Commercial.DDAT@education.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDZG-3487-DPVD", "name": "Department for Education" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "For the engagement process, the Department will undertake early market engagement to inform the development of the procurement. This will include a virtual supplier engagement event on 30 July, 13:00 – 13:30 during which the Commercial and Project leads will present an overview of the requirement, the proposed scope of services, and indicative procurement timelines.\nFollowing the event, suppliers will be invited to provide feedback via a Microsoft Forms questionnaire. Feedback gathered will be used to help shape the procurement approach.\nSuppliers wishing to participate should register on the Jaggaer portal at this link: https://education.app.jaggaer.com/web/login.html and submit an expression of interest for the event titled ‘ssq_807 - Microsoft Business Central Delivery Partner’. Invites for the event will issued no later than 24 hours before the event.", "dueDate": "2026-08-14T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "064798-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/064798-2026", "datePublished": "2026-07-09T15:06:20+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-06c7b7", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Microsoft Business Central Delivery and Support Partner", "description": "This procurement relates to the appointment of an accredited Microsoft Solutions Partner (with Microsoft Business Applications accreditation) to provide specialist support, maintenance, development, enhancement and consultancy services for the Department’s core finance system, based on Microsoft Dynamics 365 Business Central (currently hosted on-premises within Azure Cloud, with a future roadmap to migrate to the SaaS platform). The contract is intended to ensure the ongoing stability, performance, resilience and evolution of this business-critical platform and its associated Microsoft technology estate.\nThe Supplier shall possess the technical expertise and capability to support, maintain and develop the wider Microsoft application environment, including Microsoft Dynamics 365 Business Central, Microsoft SQL Server databases, integration services, Power Platform, Copilot, Logic Apps and associated Microsoft technologies.\nThe scope of the requirement includes the provision of 2nd and 3rd line support services delivered against agreed service levels and key performance indicators (KPIs), including incident response and resolution times based on the priority and severity of incidents. The Supplier will be responsible for incident, problem and change management, code development, code deployment, system enhancements and continuous service improvement activities. The Supplier will assume responsibility for the support, maintenance, performance optimisation and ongoing development of all existing custom code, extensions, integrations, Logic Apps, Power Platform solutions, Copilot capabilities, workflows and associated components within the Business Central environment.\nThe Supplier will deliver platform upgrades, release and deployment management, technical architecture support, integration services, disaster recovery planning and testing, business continuity support, security and assurance activities, and all associated documentation and knowledge transfer activities. The Supplier will ensure the continued availability, resilience, recoverability, scalability and performance of the platform, whilst maintaining alignment with Microsoft's product roadmap and delivering ongoing enhancements to support the Department's evolving business and operational requirements.\nIt is anticipated that the Supplier will act as the conduit for the administration and ongoing management of software licences, maintenance agreements, support contracts and enhancement services relating to third-party solutions used within the environment. This includes, but is not limited to, Microsoft enhancements, Insights JET Enterprise, the Construction Industry Scheme (CIS) Application provided via MITL Ltd, Continia (OCR), and the Miracle Pay Application provided via EQE2. The Supplier will be responsible for coordinating these arrangements and ensuring continuity of the associated services throughout the contract term.\nThe Supplier shall work collaboratively with internal Department for Education stakeholders and the Department’s contracted managed service provider to support the effective operation, maintenance and continuous improvement of the service, ensuring appropriate governance, communication, knowledge sharing and alignment across all parties.\nOverall, the requirement encompasses the full range of specialist services necessary to maintain, support, enhance and develop the Department’s Microsoft Dynamics 365 Business Central environment and associated Microsoft technologies, including Microsoft SQL Server databases, integrations, Logic Apps, Power Platform, disaster recovery and related services.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "72250000", "description": "System and support services" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72261000", "description": "Software support services" }, { "scheme": "CPV", "id": "72262000", "description": "Software development services" }, { "scheme": "CPV", "id": "72230000", "description": "Custom software development services" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "72212331", "description": "Project management software development services" }, { "scheme": "CPV", "id": "72268000", "description": "Software supply services" } ], "relatedLot": "1" } ], "value": { "amountGross": 8100000, "amount": 6750000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "contractPeriod": { "startDate": "2027-06-01T00:00:00+01:00", "endDate": "2030-05-31T23:59:59+01:00", "maxExtentDate": "2033-05-31T23:59:59+01:00" }, "hasRenewal": true, "description": null, "status": "planning" } ], "communication": { "futureNoticeDate": "2026-10-26T23:59:59+00:00" }, "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "buyerID": [], "id": "100397-2026", "tag": [ "tender" ], "date": "2026-10-23T11:57:05+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-06c7b7", "parties": [ { "name": "Department for Education", "id": "GB-PPON-PDZG-3487-DPVD", "identifier": { "scheme": "GB-PPON", "id": "PDZG-3487-DPVD" }, "address": { "streetAddress": "Sanctuary Buildings, 20 Great Smith Street", "locality": "London", "postalCode": "SW1P3BT", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "Commercial.DDAT@education.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDZG-3487-DPVD", "name": "Department for Education" }, "tender": { "id": "ocds-h6vhtk-06c7b7", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Microsoft Business Central Delivery and Support Partner", "description": "The Department for Education (DfE) is seeking to appoint a suitably qualified and accredited Microsoft Solutions Partner with Microsoft Business Applications accreditation to provide specialist support, maintenance, development, enhancement and consultancy services for the Department's core finance platform, Microsoft Dynamics 365 Business Central.\nThe service encompasses the provision of comprehensive support and management of the Department's Microsoft Dynamics 365 Business Central environment and associated Microsoft technology estate. This includes, but is not limited to, 2nd and 3rd line support services, incident, problem and change management, platform maintenance, code development and deployment, system enhancements, release management, technical consultancy and continuous service improvement activities.\nThe successful supplier will be responsible for supporting and developing the wider Business Central ecosystem, including Microsoft SQL Server databases, integrations, Microsoft Power Platform solutions. They shall maintain the skills, knowledge, and capability to support, develop, enhance, and maintain Microsoft Power Platform solutions, Azure Logic Apps, Microsoft Copilot capabilities, custom applications, workflows, and associated Microsoft technologies, in support of business requirements specified by the Buyer. Responsibility for the design and ownership of end-to-end business processes shall remain with the Buyer. \nThe supplier will also provide technical architecture support, code development as commissioned by Buyer, disaster recovery planning and testing, business continuity support, performance optimisation, security and assurance activities, documentation and knowledge transfer.\nThe supplier will assume responsibility for supporting and maintaining existing custom code, extensions, integrations and third-party solutions utilised within the environment. This includes management and coordination of associated software licences, maintenance agreements and support arrangements relating to relevant third-party products and services.\nThe Supplier shall provide ongoing support, maintenance, break-fix, security, and service continuity activities for supported applications and integrations. The Supplier shall act as a conduit between the Buyer and relevant third-party suppliers, coordinating issue resolution, service requests, and technical escalations to ensure the effective operation of services and minimise disruption to business operations. This includes engagement with third-party application and service providers where required, including but not limited to Construction Industry Scheme App (MITL), OCR for e-Invoicing (Continia), and Eque2 (MiraclePay). JET Enterprise and Microsoft.\nThe supplier shall work collaboratively with Department stakeholders and the Department's managed service provider to ensure the effective operation, maintenance, resilience and ongoing evolution of the service. The Authority anticipates entering into a contract for the provision of ongoing managed services and specialist professional services to support the current on-premises deployment hosted within Microsoft Azure and the future evolution of the platform.\nSuppliers wishing to participate in this procurement must register on the Jaggaer portal at https://education.app.jaggaer.com/web/login.html and search for the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.\nSuppliers are required to complete and submit their PSQ response through the portal no later than 4pm on 17th November 2026.\nSuppliers should ensure that all requested information and supporting documentation are submitted by the stated deadline. The Authority reserves the right to reject late submissions in accordance with the procurement documents.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" }, { "scheme": "CPV", "id": "72212331", "description": "Project management software development services" }, { "scheme": "CPV", "id": "72230000", "description": "Custom software development services" }, { "scheme": "CPV", "id": "72250000", "description": "System and support services" }, { "scheme": "CPV", "id": "72261000", "description": "Software support services" }, { "scheme": "CPV", "id": "72262000", "description": "Software development services" }, { "scheme": "CPV", "id": "72268000", "description": "Software supply services" } ], "relatedLot": "1" } ], "value": { "amountGross": 16146019.199999999, "amount": 13455016, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The procurement will be conducted using a two-stage Competitive Flexible Procedure. Stage 1 will comprise a Procurement Specific Questionnaire (PSQ), including pass/fail conditions of participation and scored assessment criteria relating to supplier experience and technical capability. The five highest-ranked suppliers will be shortlisted and invited to Stage 2 – a tie-break mechanism is specified in the DOC_001 PSQ Information and Guidance document where suppliers are tied for 5th place (this document can be found in the ssq). Stage 2 will comprise an Invitation to Tender (ITT), during which shortlisted suppliers will submit detailed tender responses against quality questions, which will assess technical delivery and approach, and social value. Bidders who are invited to Stage 2 of the competition will also be required to submit a commercial rate card. Clarification questions will be permitted during both stages of the procurement process.\nThe Department reserves the right to amend award criteria as necessary, in accordance with Procurement Act 2023 regulations." }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionMethodDetails": "Submission must be made via the Jaggaer portal, accessible via the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.\nhttps://education.app.jaggaer.com/web/login.html", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-11-17T16:00:00+00:00", "enquiryPeriod": { "endDate": "2026-11-06T16:00:00+00:00" }, "awardPeriod": { "endDate": "2026-12-15T23:59:59+00:00" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 16146019.199999999, "amount": 13455016, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Quality", "description": "Stage 2 assessment criteria will focus on support and break fix requirements, code development, and security and architecture. Draft stage 2 question sets can be found at appendix 3 on the Jaggaer portal, accessible via the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.", "numbers": [ { "number": 50, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "Tender submissions will be assessed on the basis of a fixed price for support and maintenance services and a published rate card and scenarios for development services.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "description": "Suppliers will be required to demonstrate how they will deliver social, economic and/or environmental benefits through the performance of the contract. The specific Social Value requirements and evaluation criteria will be set out in full within the Stage 2 ITT documentation. Responses will be evaluated as part of the overall assessment of tenders.", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "secondStage": { "minimumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "type": "economic", "description": "As a condition of participation, potential suppliers will be required to demonstrate satisfactory economic and financial standing by completing the Financial Viability Risk Assessment provided with the procurement documents. The Department will assess the information submitted against the published methodology and three key financial thresholds, taking account, where applicable, of supporting evidence provided to explain or mitigate amber or red indicators. Potential suppliers that do not satisfy the Department’s financial viability assessment will fail this condition of participation and will not progress further in the procurement.\nPotential suppliers must also confirm that they hold, or will obtain by commencement of the contract award, the following minimum levels of insurance:\n• Professional Indemnity Insurance, with a limit of indemnity of not less than £5,000,000 for a single event, a series of related events and in the aggregate in each annual policy period\n• Employers’ Liability Insurance, with a limit of indemnity of not less than £5,000,000 for a single event, a series of related events and in the aggregate in each annual policy period or any higher limit required by law; and\n• Third Party Public and Products Liability Insurance, with a limit of indemnity of not less than £1,000,000 in respect of any one occurrence, with the number of occurrences unlimited in any annual policy period, but £1,000,000 in the aggregate per annum in respect of products and pollution liability (to the extent insured by the relevant policy).\nPlease see the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’ and DOC_001 Information and Guidance document for information regarding insurance requirements and financial capacity conditions of participation." }, { "type": "technical", "description": "Potential suppliers must demonstrate that they have the existing technical ability required to deliver the Microsoft Dynamics 365 Business Central support and delivery services. The requirements assess whether the supplier:\n•\tholds, and will maintain, the Microsoft Solutions Partner for Business Applications designation;\n•\tcan deliver the Core Services as a sole prime supplier, without relying on consortium members or subcontractors;\n•\twill deliver the services from within the United Kingdom;\n•\tcan provide personnel with the required BPSS and, where applicable, SC security clearance for enhanced access;\n•\tdemonstrable Microsoft Business Central Support and Development experience;\n•\tdemonstrable Business Central SaaS Migration Delivery experience;\n•\tholds Cyber Essentials Plus and ISO/IEC 27001 or an equivalent information-security certifications acceptable to the Department.\nPlease see the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’ and DOC_001 Information and Guidance document for information on conditions of participation." }, { "description": "Please access the ssq via the Jaggaer portal, accessible via the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.", "forReduction": true } ] }, "contractPeriod": { "startDate": "2027-05-03T00:00:00+01:00", "endDate": "2030-05-02T23:59:59+01:00", "maxExtentDate": "2033-05-02T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The contract will have an initial term of three years. The Department may, at its discretion, extend the contract for a further period of up to two years. Following that extension, the Department may extend the contract for one additional period of up to one year. The maximum total contract term, including all extensions, will therefore be six years (3+2+1).\nThe extensions may be exercised at the buyer’s absolute discretion based on ongoing Departmental need, satisfactorily levels of performance and value for money. \nThe Department is not obliged to exercise either extension option. Any extension will be subject to the terms of the contract and formal written notice being issued in accordance with its provisions." }, "hasOptions": true, "options": { "description": "Following contract award, the Department may require the successful supplier to assess and advise on options to improve the resilience, recovery and continuity of Microsoft Dynamics 365 Business Central and its integrated services. Working collaboratively with the Department’s architecture, infrastructure and cyber security teams, the supplier maybe required to undertake feasibility assessments for backup, failover, replication and recovery arrangements; evaluate the associated technical, security, data protection, operational and cost implications; and identify relevant dependencies, risks and recovery requirements. \nAny resulting hosting resilience, continuity or disaster recovery solution will be co-designed with the Department and progressed only where requested by the Department. Where the Department elects to proceed with such a solution, the successful supplier may be required to deliver the agreed services as part of the contract scope and core service requirements." }, "description": null } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "future", "documentType": "biddingDocuments", "accessDetails": "Please see the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’ and DOC_001 Information and Guidance document for information." }, { "id": "100397-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/100397-2026", "datePublished": "2026-10-23T11:57:05+01:00", "format": "text/html" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-06c7b7-2026-10-23T11:57:05+01:00", "date": "2026-10-23T11:57:05+01:00", "ocid": "ocds-h6vhtk-06c7b7", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PDZG-3487-DPVD", "name": "Department for Education", "identifier": { "scheme": "GB-PPON", "id": "PDZG-3487-DPVD" }, "address": { "streetAddress": "Sanctuary Buildings, 20 Great Smith Street", "locality": "London", "postalCode": "SW1P3BT", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "Commercial.DDAT@education.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDZG-3487-DPVD", "name": "Department for Education" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "For the engagement process, the Department will undertake early market engagement to inform the development of the procurement. This will include a virtual supplier engagement event on 30 July, 13:00 – 13:30 during which the Commercial and Project leads will present an overview of the requirement, the proposed scope of services, and indicative procurement timelines.\nFollowing the event, suppliers will be invited to provide feedback via a Microsoft Forms questionnaire. Feedback gathered will be used to help shape the procurement approach.\nSuppliers wishing to participate should register on the Jaggaer portal at this link: https://education.app.jaggaer.com/web/login.html and submit an expression of interest for the event titled ‘ssq_807 - Microsoft Business Central Delivery Partner’. Invites for the event will issued no later than 24 hours before the event.", "dueDate": "2026-08-14T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "064798-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/064798-2026", "datePublished": "2026-07-09T15:06:20+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-06c7b7", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Microsoft Business Central Delivery and Support Partner", "description": "The Department for Education (DfE) is seeking to appoint a suitably qualified and accredited Microsoft Solutions Partner with Microsoft Business Applications accreditation to provide specialist support, maintenance, development, enhancement and consultancy services for the Department's core finance platform, Microsoft Dynamics 365 Business Central.\nThe service encompasses the provision of comprehensive support and management of the Department's Microsoft Dynamics 365 Business Central environment and associated Microsoft technology estate. This includes, but is not limited to, 2nd and 3rd line support services, incident, problem and change management, platform maintenance, code development and deployment, system enhancements, release management, technical consultancy and continuous service improvement activities.\nThe successful supplier will be responsible for supporting and developing the wider Business Central ecosystem, including Microsoft SQL Server databases, integrations, Microsoft Power Platform solutions. They shall maintain the skills, knowledge, and capability to support, develop, enhance, and maintain Microsoft Power Platform solutions, Azure Logic Apps, Microsoft Copilot capabilities, custom applications, workflows, and associated Microsoft technologies, in support of business requirements specified by the Buyer. Responsibility for the design and ownership of end-to-end business processes shall remain with the Buyer. \nThe supplier will also provide technical architecture support, code development as commissioned by Buyer, disaster recovery planning and testing, business continuity support, performance optimisation, security and assurance activities, documentation and knowledge transfer.\nThe supplier will assume responsibility for supporting and maintaining existing custom code, extensions, integrations and third-party solutions utilised within the environment. This includes management and coordination of associated software licences, maintenance agreements and support arrangements relating to relevant third-party products and services.\nThe Supplier shall provide ongoing support, maintenance, break-fix, security, and service continuity activities for supported applications and integrations. The Supplier shall act as a conduit between the Buyer and relevant third-party suppliers, coordinating issue resolution, service requests, and technical escalations to ensure the effective operation of services and minimise disruption to business operations. This includes engagement with third-party application and service providers where required, including but not limited to Construction Industry Scheme App (MITL), OCR for e-Invoicing (Continia), and Eque2 (MiraclePay). JET Enterprise and Microsoft.\nThe supplier shall work collaboratively with Department stakeholders and the Department's managed service provider to ensure the effective operation, maintenance, resilience and ongoing evolution of the service. The Authority anticipates entering into a contract for the provision of ongoing managed services and specialist professional services to support the current on-premises deployment hosted within Microsoft Azure and the future evolution of the platform.\nSuppliers wishing to participate in this procurement must register on the Jaggaer portal at https://education.app.jaggaer.com/web/login.html and search for the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.\nSuppliers are required to complete and submit their PSQ response through the portal no later than 4pm on 17th November 2026.\nSuppliers should ensure that all requested information and supporting documentation are submitted by the stated deadline. The Authority reserves the right to reject late submissions in accordance with the procurement documents.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" }, { "scheme": "CPV", "id": "72212331", "description": "Project management software development services" }, { "scheme": "CPV", "id": "72230000", "description": "Custom software development services" }, { "scheme": "CPV", "id": "72250000", "description": "System and support services" }, { "scheme": "CPV", "id": "72261000", "description": "Software support services" }, { "scheme": "CPV", "id": "72262000", "description": "Software development services" }, { "scheme": "CPV", "id": "72268000", "description": "Software supply services" } ], "relatedLot": "1" } ], "value": { "amountGross": 16146019.199999999, "amount": 13455016, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "contractPeriod": { "startDate": "2027-05-03T00:00:00+01:00", "endDate": "2030-05-02T23:59:59+01:00", "maxExtentDate": "2033-05-02T23:59:59+01:00" }, "hasRenewal": true, "status": "active", "value": { "amountGross": 16146019.199999999, "amount": 13455016, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Quality", "description": "Stage 2 assessment criteria will focus on support and break fix requirements, code development, and security and architecture. Draft stage 2 question sets can be found at appendix 3 on the Jaggaer portal, accessible via the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.", "numbers": [ { "number": 50, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "Tender submissions will be assessed on the basis of a fixed price for support and maintenance services and a published rate card and scenarios for development services.", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "description": "Suppliers will be required to demonstrate how they will deliver social, economic and/or environmental benefits through the performance of the contract. The specific Social Value requirements and evaluation criteria will be set out in full within the Stage 2 ITT documentation. Responses will be evaluated as part of the overall assessment of tenders.", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "secondStage": { "minimumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "type": "economic", "description": "As a condition of participation, potential suppliers will be required to demonstrate satisfactory economic and financial standing by completing the Financial Viability Risk Assessment provided with the procurement documents. The Department will assess the information submitted against the published methodology and three key financial thresholds, taking account, where applicable, of supporting evidence provided to explain or mitigate amber or red indicators. Potential suppliers that do not satisfy the Department’s financial viability assessment will fail this condition of participation and will not progress further in the procurement.\nPotential suppliers must also confirm that they hold, or will obtain by commencement of the contract award, the following minimum levels of insurance:\n• Professional Indemnity Insurance, with a limit of indemnity of not less than £5,000,000 for a single event, a series of related events and in the aggregate in each annual policy period\n• Employers’ Liability Insurance, with a limit of indemnity of not less than £5,000,000 for a single event, a series of related events and in the aggregate in each annual policy period or any higher limit required by law; and\n• Third Party Public and Products Liability Insurance, with a limit of indemnity of not less than £1,000,000 in respect of any one occurrence, with the number of occurrences unlimited in any annual policy period, but £1,000,000 in the aggregate per annum in respect of products and pollution liability (to the extent insured by the relevant policy).\nPlease see the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’ and DOC_001 Information and Guidance document for information regarding insurance requirements and financial capacity conditions of participation." }, { "type": "technical", "description": "Potential suppliers must demonstrate that they have the existing technical ability required to deliver the Microsoft Dynamics 365 Business Central support and delivery services. The requirements assess whether the supplier:\n•\tholds, and will maintain, the Microsoft Solutions Partner for Business Applications designation;\n•\tcan deliver the Core Services as a sole prime supplier, without relying on consortium members or subcontractors;\n•\twill deliver the services from within the United Kingdom;\n•\tcan provide personnel with the required BPSS and, where applicable, SC security clearance for enhanced access;\n•\tdemonstrable Microsoft Business Central Support and Development experience;\n•\tdemonstrable Business Central SaaS Migration Delivery experience;\n•\tholds Cyber Essentials Plus and ISO/IEC 27001 or an equivalent information-security certifications acceptable to the Department.\nPlease see the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’ and DOC_001 Information and Guidance document for information on conditions of participation." }, { "description": "Please access the ssq via the Jaggaer portal, accessible via the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.", "forReduction": true } ] }, "renewal": { "description": "The contract will have an initial term of three years. The Department may, at its discretion, extend the contract for a further period of up to two years. Following that extension, the Department may extend the contract for one additional period of up to one year. The maximum total contract term, including all extensions, will therefore be six years (3+2+1).\nThe extensions may be exercised at the buyer’s absolute discretion based on ongoing Departmental need, satisfactorily levels of performance and value for money. \nThe Department is not obliged to exercise either extension option. Any extension will be subject to the terms of the contract and formal written notice being issued in accordance with its provisions." }, "hasOptions": true, "options": { "description": "Following contract award, the Department may require the successful supplier to assess and advise on options to improve the resilience, recovery and continuity of Microsoft Dynamics 365 Business Central and its integrated services. Working collaboratively with the Department’s architecture, infrastructure and cyber security teams, the supplier maybe required to undertake feasibility assessments for backup, failover, replication and recovery arrangements; evaluate the associated technical, security, data protection, operational and cost implications; and identify relevant dependencies, risks and recovery requirements. \nAny resulting hosting resilience, continuity or disaster recovery solution will be co-designed with the Department and progressed only where requested by the Department. Where the Department elects to proceed with such a solution, the successful supplier may be required to deliver the agreed services as part of the contract scope and core service requirements." } } ], "communication": { "futureNoticeDate": "2026-10-26T23:59:59+00:00" }, "status": "active", "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The procurement will be conducted using a two-stage Competitive Flexible Procedure. Stage 1 will comprise a Procurement Specific Questionnaire (PSQ), including pass/fail conditions of participation and scored assessment criteria relating to supplier experience and technical capability. The five highest-ranked suppliers will be shortlisted and invited to Stage 2 – a tie-break mechanism is specified in the DOC_001 PSQ Information and Guidance document where suppliers are tied for 5th place (this document can be found in the ssq). Stage 2 will comprise an Invitation to Tender (ITT), during which shortlisted suppliers will submit detailed tender responses against quality questions, which will assess technical delivery and approach, and social value. Bidders who are invited to Stage 2 of the competition will also be required to submit a commercial rate card. Clarification questions will be permitted during both stages of the procurement process.\nThe Department reserves the right to amend award criteria as necessary, in accordance with Procurement Act 2023 regulations." }, "submissionMethodDetails": "Submission must be made via the Jaggaer portal, accessible via the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.\nhttps://education.app.jaggaer.com/web/login.html", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-11-17T16:00:00+00:00", "enquiryPeriod": { "endDate": "2026-11-06T16:00:00+00:00" }, "awardPeriod": { "endDate": "2026-12-15T23:59:59+00:00" }, "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "future", "documentType": "biddingDocuments", "accessDetails": "Please see the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’ and DOC_001 Information and Guidance document for information." }, { "id": "100397-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/100397-2026", "datePublished": "2026-10-23T11:57:05+01:00", "format": "text/html" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, "versionedRelease": { "ocid": "ocds-h6vhtk-06c7b7", "initiationType": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "tender" } ], "parties": [ { "id": "GB-PPON-PDZG-3487-DPVD", "name": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "Department for Education" } ], "identifier": { "scheme": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON" } ], "id": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "PDZG-3487-DPVD" } ] }, "address": { "streetAddress": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "Sanctuary Buildings, 20 Great Smith Street" } ], "locality": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "London" } ], "postalCode": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "SW1P3BT" } ], "country": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "United Kingdom" } ], "region": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "UKI32" } ] }, "contactPoint": { "email": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "Commercial.DDAT@education.gov.uk" } ] }, "roles": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": [ "buyer" ] } ], "details": { "classifications": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } ] } } ], "buyer": { "id": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON-PDZG-3487-DPVD" } ], "name": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "Department for Education" } ] }, "planning": { "milestones": [ { "id": "engagement", "type": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "engagement" } ], "description": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "For the engagement process, the Department will undertake early market engagement to inform the development of the procurement. This will include a virtual supplier engagement event on 30 July, 13:00 – 13:30 during which the Commercial and Project leads will present an overview of the requirement, the proposed scope of services, and indicative procurement timelines.\nFollowing the event, suppliers will be invited to provide feedback via a Microsoft Forms questionnaire. Feedback gathered will be used to help shape the procurement approach.\nSuppliers wishing to participate should register on the Jaggaer portal at this link: https://education.app.jaggaer.com/web/login.html and submit an expression of interest for the event titled ‘ssq_807 - Microsoft Business Central Delivery Partner’. Invites for the event will issued no later than 24 hours before the event." } ], "dueDate": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "2026-08-14T23:59:59+01:00" } ], "status": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "064798-2026", "documentType": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/064798-2026" } ], "datePublished": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "2026-07-09T15:06:20+01:00" } ], "format": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "ocds-h6vhtk-06c7b7" } ], "legalBasis": { "id": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "Microsoft Business Central Delivery and Support Partner" } ], "description": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": "This procurement relates to the appointment of an accredited Microsoft Solutions Partner (with Microsoft Business Applications accreditation) to provide specialist support, maintenance, development, enhancement and consultancy services for the Department’s core finance system, based on Microsoft Dynamics 365 Business Central (currently hosted on-premises within Azure Cloud, with a future roadmap to migrate to the SaaS platform). The contract is intended to ensure the ongoing stability, performance, resilience and evolution of this business-critical platform and its associated Microsoft technology estate.\nThe Supplier shall possess the technical expertise and capability to support, maintain and develop the wider Microsoft application environment, including Microsoft Dynamics 365 Business Central, Microsoft SQL Server databases, integration services, Power Platform, Copilot, Logic Apps and associated Microsoft technologies.\nThe scope of the requirement includes the provision of 2nd and 3rd line support services delivered against agreed service levels and key performance indicators (KPIs), including incident response and resolution times based on the priority and severity of incidents. The Supplier will be responsible for incident, problem and change management, code development, code deployment, system enhancements and continuous service improvement activities. The Supplier will assume responsibility for the support, maintenance, performance optimisation and ongoing development of all existing custom code, extensions, integrations, Logic Apps, Power Platform solutions, Copilot capabilities, workflows and associated components within the Business Central environment.\nThe Supplier will deliver platform upgrades, release and deployment management, technical architecture support, integration services, disaster recovery planning and testing, business continuity support, security and assurance activities, and all associated documentation and knowledge transfer activities. The Supplier will ensure the continued availability, resilience, recoverability, scalability and performance of the platform, whilst maintaining alignment with Microsoft's product roadmap and delivering ongoing enhancements to support the Department's evolving business and operational requirements.\nIt is anticipated that the Supplier will act as the conduit for the administration and ongoing management of software licences, maintenance agreements, support contracts and enhancement services relating to third-party solutions used within the environment. This includes, but is not limited to, Microsoft enhancements, Insights JET Enterprise, the Construction Industry Scheme (CIS) Application provided via MITL Ltd, Continia (OCR), and the Miracle Pay Application provided via EQE2. The Supplier will be responsible for coordinating these arrangements and ensuring continuity of the associated services throughout the contract term.\nThe Supplier shall work collaboratively with internal Department for Education stakeholders and the Department’s contracted managed service provider to support the effective operation, maintenance and continuous improvement of the service, ensuring appropriate governance, communication, knowledge sharing and alignment across all parties.\nOverall, the requirement encompasses the full range of specialist services necessary to maintain, support, enhance and develop the Department’s Microsoft Dynamics 365 Business Central environment and associated Microsoft technologies, including Microsoft SQL Server databases, integrations, Logic Apps, Power Platform, disaster recovery and related services." }, { "releaseID": "100397-2026", "releaseDate": "2026-10-23T11:57:05+01:00", "releaseTag": [ "tender" ], "value": "The Department for Education (DfE) is seeking to appoint a suitably qualified and accredited Microsoft Solutions Partner with Microsoft Business Applications accreditation to provide specialist support, maintenance, development, enhancement and consultancy services for the Department's core finance platform, Microsoft Dynamics 365 Business Central.\nThe service encompasses the provision of comprehensive support and management of the Department's Microsoft Dynamics 365 Business Central environment and associated Microsoft technology estate. This includes, but is not limited to, 2nd and 3rd line support services, incident, problem and change management, platform maintenance, code development and deployment, system enhancements, release management, technical consultancy and continuous service improvement activities.\nThe successful supplier will be responsible for supporting and developing the wider Business Central ecosystem, including Microsoft SQL Server databases, integrations, Microsoft Power Platform solutions. They shall maintain the skills, knowledge, and capability to support, develop, enhance, and maintain Microsoft Power Platform solutions, Azure Logic Apps, Microsoft Copilot capabilities, custom applications, workflows, and associated Microsoft technologies, in support of business requirements specified by the Buyer. Responsibility for the design and ownership of end-to-end business processes shall remain with the Buyer. \nThe supplier will also provide technical architecture support, code development as commissioned by Buyer, disaster recovery planning and testing, business continuity support, performance optimisation, security and assurance activities, documentation and knowledge transfer.\nThe supplier will assume responsibility for supporting and maintaining existing custom code, extensions, integrations and third-party solutions utilised within the environment. This includes management and coordination of associated software licences, maintenance agreements and support arrangements relating to relevant third-party products and services.\nThe Supplier shall provide ongoing support, maintenance, break-fix, security, and service continuity activities for supported applications and integrations. The Supplier shall act as a conduit between the Buyer and relevant third-party suppliers, coordinating issue resolution, service requests, and technical escalations to ensure the effective operation of services and minimise disruption to business operations. This includes engagement with third-party application and service providers where required, including but not limited to Construction Industry Scheme App (MITL), OCR for e-Invoicing (Continia), and Eque2 (MiraclePay). JET Enterprise and Microsoft.\nThe supplier shall work collaboratively with Department stakeholders and the Department's managed service provider to ensure the effective operation, maintenance, resilience and ongoing evolution of the service. The Authority anticipates entering into a contract for the provision of ongoing managed services and specialist professional services to support the current on-premises deployment hosted within Microsoft Azure and the future evolution of the platform.\nSuppliers wishing to participate in this procurement must register on the Jaggaer portal at https://education.app.jaggaer.com/web/login.html and search for the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’.\nSuppliers are required to complete and submit their PSQ response through the portal no later than 4pm on 17th November 2026.\nSuppliers should ensure that all requested information and supporting documentation are submitted by the stated deadline. The Authority reserves the right to reject late submissions in accordance with the procurement documents." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "064798-2026", "releaseDate": "2026-07-09T15:06:20+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "72250000", "description": "System and support services" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72261000", "description": "Software support services" }, { "scheme": "CPV", "id": "72262000", "description": "Software development services" }, { "scheme": "CPV", "id": "72230000", "description": "Custom software development services" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "72212331", "description": "Project management software development services" }, { "scheme": "CPV", "id": "72268000", "description": "Software supply services" } ] }, { "releaseID": "100397-2026", "releaseDate": "2026-10-23T11:57:05+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" }, { "scheme": "CPV", "id": "72212331", "description": "Project management software development services" }, { "scheme": "CPV", "id": "72230000", "description": "Custom software development services" }, { "scheme": "CPV", "id": "72250000", "description": "System and support services" }, { "scheme": "CPV", "id": "72261000", "description": "Software support services" }, { "scheme": "CPV", "id": "72262000", 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Potential suppliers that do not satisfy the Department’s financial viability assessment will fail this condition of participation and will not progress further in the procurement.\nPotential suppliers must also confirm that they hold, or will obtain by commencement of the contract award, the following minimum levels of insurance:\n• Professional Indemnity Insurance, with a limit of indemnity of not less than £5,000,000 for a single event, a series of related events and in the aggregate in each annual policy period\n• Employers’ Liability Insurance, with a limit of indemnity of not less than £5,000,000 for a single event, a series of related events and in the aggregate in each annual policy period or any higher limit required by law; and\n• Third Party Public and Products Liability Insurance, with a limit of indemnity of not less than £1,000,000 in respect of any one occurrence, with the number of occurrences unlimited in any annual policy period, but £1,000,000 in the aggregate per annum in respect of products and pollution liability (to the extent insured by the relevant policy).\nPlease see the ssq entitled ‘SSQ_850 – Microsoft Business Central Delivery and Support Partner – Procurement Specific Questionnaire’ and DOC_001 Information and Guidance document for information regarding insurance requirements and financial capacity conditions of participation." }, { "type": "technical", "description": "Potential suppliers must demonstrate that they have the existing technical ability required to deliver the Microsoft Dynamics 365 Business Central support and delivery services. 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