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                            "scheme": "UKPGA",
                            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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                        "title": "CS-People: Group Medical Insurance & Accidental Insurance for Country Based Staff (and their dependents) of British High Commission in India",
                        "description": "Foreign, Commonwealth and Development Office (FCDO) represented by the British High Commission in New Delhi (India) intends to competitively identify (using PA 2023 - Open Procedure) competent Insurance Broker and an Insurance Agency for providing following two General Insurance Products:\nProduct 1: Group Medical Insurance (to cover OPD & IPD) for Staff and their Dependents. \nProduct 2: Group Accidental Insurance cover for Staff. \nOur preference will be to identify and Insurance Agency via a Broker. The Broker will be engaged for a period of 3 years and the Insurance provider for 1 year initially, with the policy period commencing on 1st April 2027. Towards the end of first year, the Broker will help British High Commission in selecting the insurance provider for the following 2 years (1 year at a time).\nSuitable and interesed Brokers and Insurance providers are invited to participate in a virtual Market Engagement Event. During this event we will present our requirements in detail, inform the suppliers market about our procurement process and seek views to better define our requirement in order to achieve Best possible insurance cover for our staff and Better Value for Money for the FCDO.",
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                                        "id": "66512220",
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                                        "countryName": "India"
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                        "title": "CS-People: Group Medical Insurance & Accidental Insurance for Country Based Staff (and their dependents) of British High Commission in India",
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                        "status": "active",
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                            "amount": 2200000,
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                        "procurementMethodDetails": "Competitive flexible procedure",
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                            "features": "This procurement for Medical Insurance Brokerage and Insurance Services will be conducted through a Three-Stage process. \nStage-1: Brokers in Indian markets are invited to participate in a selection process, they will be evaluated against mandatory qualification requirements and technical criteria. \nStage 2: Shortlisted brokers will be requried to submit a Techno-Commercial proposals from up to two insurance providers in Indian Market. These proposals will be evaluated on a 60% Technical and 40% Commercial award criteria.  Award Criteria will consider factors such as Coverage, Benefits, Claims Management process, Network Hospitals, and overall Value for Money. FCDO may subsequently invite technically compliant providers to submit a Best and Final Offer (BAFO) to further optimise value and commercial terms.\nThe successful Broker will be appointed for a three-year period commencing on 1 April 2027 and will enter into a Service Level Agreement (SLA) defining performance and service requirements. The Selected Insurance provider will initially be awarded a One-year contract from 1 April 2027. For Years 2 and 3, the appointed broker will conduct annual market assessments and present proposals from the Two to Three most competitive insurance providers, ensuring continued value for money, market competitiveness, and alignment with FCDO's requirements."
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                        "expressionOfInterestDeadline": "2026-10-30T17:00:00+00:00",
                        "enquiryPeriod": {
                            "endDate": "2026-09-30T17:00:00+01:00"
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                                    "criteria": [
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                                            "type": "quality",
                                            "name": "Coverage Compliance (Insurance Agency)",
                                            "description": "Please confirm your ability to provide all coverages specified in the Statement of Service Requirement (SOSR), including any conditions, treatments, or benefits that may ordinarily fall under the IRDAI standard exclusion list. Please clearly identify any exceptions.",
                                            "numbers": [
                                                {
                                                    "number": 10,
                                                    "weight": "percentageExact"
                                                }
                                            ]
                                        },
                                        {
                                            "type": "quality",
                                            "name": "Policy Coverage and Exclusions (Insurance Agency)",
                                            "description": "Provide details of all policy exclusions, waiting periods, sub-limits, co-payments, and restrictions. Please explain how this compare with the requirements outlined in the SOSR.",
                                            "numbers": [
                                                {
                                                    "number": 12,
                                                    "weight": "percentageExact"
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                                            ]
                                        },
                                        {
                                            "type": "quality",
                                            "name": "Claims Management (Insurance Agency)",
                                            "description": "Describe your end-to-end claims management process, including pre-authorisation, cashless claims, reimbursement claims, escalation routes, and average claim settlement timelines for both IPD and OPD\t\nWhat is your process for identifying and managing fraudulent claims?",
                                            "numbers": [
                                                {
                                                    "number": 10,
                                                    "weight": "percentageExact"
                                                }
                                            ]
                                        },
                                        {
                                            "type": "quality",
                                            "name": "Network and Accessibility (Insurance Agency)",
                                            "description": "Provide details of your hospital network across India, including the number of empanelled hospitals in major India Network locations and access to cashless treatment facilities.",
                                            "numbers": [
                                                {
                                                    "number": 5,
                                                    "weight": "percentageExact"
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                                            ]
                                        },
                                        {
                                            "type": "quality",
                                            "name": "Service Delivery and Account Management (Insurance Agency)",
                                            "description": "Describe the account management model that would support BHC India Network, including dedicated relationship managers, escalation mechanisms, and service standards.",
                                            "numbers": [
                                                {
                                                    "number": 7,
                                                    "weight": "percentageExact"
                                                }
                                            ]
                                        },
                                        {
                                            "type": "quality",
                                            "name": "Performance Standards and Reporting (Insurance Agency)",
                                            "description": "What service level commitments (SLAs) can you provide for policy issuance, endorsements, claims settlement, customer queries, and grievance resolution? Please provide sample management reports.",
                                            "numbers": [
                                                {
                                                    "number": 6,
                                                    "weight": "percentageExact"
                                                }
                                            ]
                                        },
                                        {
                                            "type": "quality",
                                            "name": "Experience and Capability (Insurance Agency)",
                                            "description": "Please provide details of your experience in managing group health insurance schemes for at least 3 organisations of a similar size and complexity, particularly multinational organisations, diplomatic missions, or large corporate clients.",
                                            "numbers": [
                                                {
                                                    "number": 5,
                                                    "weight": "percentageExact"
                                                }
                                            ]
                                        },
                                        {
                                            "type": "quality",
                                            "name": "Data Security and Regulatory Compliance",
                                            "description": "Describe your data protection, cybersecurity, and regulatory compliance arrangements, including adherence to IRDAI regulations, data privacy requirements, and any relevant certifications or audits.",
                                            "numbers": [
                                                {
                                                    "number": 5,
                                                    "weight": "percentageExact"
                                                }
                                            ]
                                        },
                                        {
                                            "type": "cost",
                                            "name": "Commercials",
                                            "description": "A full assessment of the total price breakdown for each of the item requested. Competitiveness of the Commercial offer in relation to the Market. \tThis MUST be in the format of the spreadsheet at Schedule of Prices & Rates. Failure to provide a pricing submission in the format requested may invalidate your tender proposal. This MUST be in the format of the spreadsheet at Schedule of Prices & Rates. Failure to provide a pricing submission in the format requested may invalidate your tender proposal.",
                                            "numbers": [
                                                {
                                                    "number": 40,
                                                    "weight": "percentageExact"
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                                "secondStage": {
                                    "minimumCandidates": 3,
                                    "maximumCandidates": 7
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                                "selectionCriteria": {
                                    "criteria": [
                                        {
                                            "type": "economic",
                                            "description": "Broker and Insurance Agencies who are registered in India and have the valid IRDAI licence to operate in India can apply for this tender."
                                        },
                                        {
                                            "type": "technical",
                                            "description": "Insurance brokers interested to participate in this tender excercise are required to complete and submit an Expression of Interest (EOI) Form for Group Medical Insurance Broker Selection provided in the 'Associated tender documents' section of this notice."
                                        },
                                        {
                                            "description": "In Stage 1, brokers will be evaluated against mandatory qualification requirements and technical criteria, with a 100% technical weighting. Only brokers achieving at least 60% and meeting all eligibility requirements will be shortlisted.",
                                            "forReduction": true
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                                "contractPeriod": {
                                    "startDate": "2027-04-01T00:00:00+01:00",
                                    "endDate": "2028-03-31T23:59:59+01:00",
                                    "maxExtentDate": "2030-03-31T23:59:59+01:00"
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                                "hasRenewal": true,
                                "renewal": {
                                    "description": "Through this tender process and Insurance Agency via a Broker. The Broker will be engaged for a period of 3 years and the Insurance provider for 1 year initially, with the policy period commencing on 1st April 2027. Towards the end of First year, the Broker will help British High Commission in selecting the insurance provider for the following 2 years (1 year at a time)."
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                                "documentType": "conflictOfInterest",
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                                "documentType": "biddingDocuments",
                                "accessDetails": "Insurance brokers interested to participate in this tender excercise are required to complete and submit an Expression of Interest (EOI) Form for Group Medical Insurance Broker Selection provided in the 'Associated tender documents' section of this notice.  \nBrokers that fail to submit the completed Expression of Interest (EOI) form, or do not provide the required information in the subsequent Invitation to Tender, within the stipulated timeframe, may be deemed non-compliant and consequently disqualified from the tender process."
                            },
                            {
                                "id": "A-22411",
                                "documentType": "biddingDocuments",
                                "description": "EOI Form Stage 1 for Insurance Brokers",
                                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-22411",
                                "format": "application/octet-stream"
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                                "description": "Tender notice on Find a Tender",
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                },
                "tender": {
                    "id": "CPH13988-2027",
                    "legalBasis": {
                        "id": "2023/54",
                        "scheme": "UKPGA",
                        "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
                    },
                    "title": "CS-People: Group Medical Insurance & Accidental Insurance for Country Based Staff (and their dependents) of British High Commission in India",
                    "description": "Foreign, Commonwealth and Development Office (FCDO) represented by the British High Commission in New Delhi (India) intends to competitively identify (using PA 2023 - Competative Flexiable Procedure) competent Insurance Broker and an Insurance Agency for providing following two General Insurance Products:\nProduct 1: Group Medical Insurance (to cover OPD & IPD) for Staff and their Dependents. \nProduct 2: Group Accidental Insurance cover for Staff (only). \nOur preference will be to identify and Insurance Agency via a Broker. The Broker will be engaged for a period of 3 years and the Insurance provider for 1 year initially, with the policy period commencing on 1st April 2027. Towards the end of First year, the Broker will help British High Commission in selecting the insurance provider for the following 2 years (1 year at a time).",
                    "items": [
                        {
                            "id": "1",
                            "additionalClassifications": [
                                {
                                    "scheme": "CPV",
                                    "id": "66512200",
                                    "description": "Health insurance services"
                                }
                            ],
                            "deliveryAddresses": [
                                {
                                    "region": "IN",
                                    "country": "IN",
                                    "countryName": "India"
                                },
                                {
                                    "region": "IN",
                                    "country": "IN",
                                    "countryName": "India"
                                }
                            ],
                            "relatedLot": "1"
                        }
                    ],
                    "value": {
                        "amountGross": 2600000,
                        "amount": 2200000,
                        "currency": "GBP"
                    },
                    "mainProcurementCategory": "services",
                    "aboveThreshold": true,
                    "lots": [
                        {
                            "id": "1",
                            "suitability": {
                                "sme": true,
                                "vcse": true
                            },
                            "contractPeriod": {
                                "startDate": "2027-04-01T00:00:00+01:00",
                                "endDate": "2028-03-31T23:59:59+01:00",
                                "maxExtentDate": "2030-03-31T23:59:59+01:00"
                            },
                            "status": "active",
                            "value": {
                                "amountGross": 2600000,
                                "amount": 2200000,
                                "currency": "GBP"
                            },
                            "awardCriteria": {
                                "criteria": [
                                    {
                                        "type": "quality",
                                        "name": "Coverage Compliance (Insurance Agency)",
                                        "description": "Please confirm your ability to provide all coverages specified in the Statement of Service Requirement (SOSR), including any conditions, treatments, or benefits that may ordinarily fall under the IRDAI standard exclusion list. Please clearly identify any exceptions.",
                                        "numbers": [
                                            {
                                                "number": 10,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "quality",
                                        "name": "Policy Coverage and Exclusions (Insurance Agency)",
                                        "description": "Provide details of all policy exclusions, waiting periods, sub-limits, co-payments, and restrictions. Please explain how this compare with the requirements outlined in the SOSR.",
                                        "numbers": [
                                            {
                                                "number": 12,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "quality",
                                        "name": "Claims Management (Insurance Agency)",
                                        "description": "Describe your end-to-end claims management process, including pre-authorisation, cashless claims, reimbursement claims, escalation routes, and average claim settlement timelines for both IPD and OPD\t\nWhat is your process for identifying and managing fraudulent claims?",
                                        "numbers": [
                                            {
                                                "number": 10,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "quality",
                                        "name": "Network and Accessibility (Insurance Agency)",
                                        "description": "Provide details of your hospital network across India, including the number of empanelled hospitals in major India Network locations and access to cashless treatment facilities.",
                                        "numbers": [
                                            {
                                                "number": 5,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "quality",
                                        "name": "Service Delivery and Account Management (Insurance Agency)",
                                        "description": "Describe the account management model that would support BHC India Network, including dedicated relationship managers, escalation mechanisms, and service standards.",
                                        "numbers": [
                                            {
                                                "number": 7,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "quality",
                                        "name": "Performance Standards and Reporting (Insurance Agency)",
                                        "description": "What service level commitments (SLAs) can you provide for policy issuance, endorsements, claims settlement, customer queries, and grievance resolution? Please provide sample management reports.",
                                        "numbers": [
                                            {
                                                "number": 6,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "quality",
                                        "name": "Experience and Capability (Insurance Agency)",
                                        "description": "Please provide details of your experience in managing group health insurance schemes for at least 3 organisations of a similar size and complexity, particularly multinational organisations, diplomatic missions, or large corporate clients.",
                                        "numbers": [
                                            {
                                                "number": 5,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "quality",
                                        "name": "Data Security and Regulatory Compliance",
                                        "description": "Describe your data protection, cybersecurity, and regulatory compliance arrangements, including adherence to IRDAI regulations, data privacy requirements, and any relevant certifications or audits.",
                                        "numbers": [
                                            {
                                                "number": 5,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "cost",
                                        "name": "Commercials",
                                        "description": "A full assessment of the total price breakdown for each of the item requested. Competitiveness of the Commercial offer in relation to the Market. \tThis MUST be in the format of the spreadsheet at Schedule of Prices & Rates. Failure to provide a pricing submission in the format requested may invalidate your tender proposal. This MUST be in the format of the spreadsheet at Schedule of Prices & Rates. Failure to provide a pricing submission in the format requested may invalidate your tender proposal.",
                                        "numbers": [
                                            {
                                                "number": 40,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    }
                                ]
                            },
                            "secondStage": {
                                "minimumCandidates": 3,
                                "maximumCandidates": 7
                            },
                            "selectionCriteria": {
                                "criteria": [
                                    {
                                        "type": "economic",
                                        "description": "Broker and Insurance Agencies who are registered in India and have the valid IRDAI licence to operate in India can apply for this tender."
                                    },
                                    {
                                        "type": "technical",
                                        "description": "Insurance brokers interested to participate in this tender excercise are required to complete and submit an Expression of Interest (EOI) Form for Group Medical Insurance Broker Selection provided in the 'Associated tender documents' section of this notice."
                                    },
                                    {
                                        "description": "In Stage 1, brokers will be evaluated against mandatory qualification requirements and technical criteria, with a 100% technical weighting. Only brokers achieving at least 60% and meeting all eligibility requirements will be shortlisted.",
                                        "forReduction": true
                                    }
                                ]
                            },
                            "hasRenewal": true,
                            "renewal": {
                                "description": "Through this tender process and Insurance Agency via a Broker. The Broker will be engaged for a period of 3 years and the Insurance provider for 1 year initially, with the policy period commencing on 1st April 2027. Towards the end of First year, the Broker will help British High Commission in selecting the insurance provider for the following 2 years (1 year at a time)."
                            }
                        }
                    ],
                    "communication": {
                        "futureNoticeDate": "2026-08-20T23:59:59+01:00"
                    },
                    "status": "active",
                    "procurementMethod": "selective",
                    "procurementMethodDetails": "Competitive flexible procedure",
                    "procedure": {
                        "features": "This procurement for Medical Insurance Brokerage and Insurance Services will be conducted through a Three-Stage process. \nStage-1: Brokers in Indian markets are invited to participate in a selection process, they will be evaluated against mandatory qualification requirements and technical criteria. \nStage 2: Shortlisted brokers will be requried to submit a Techno-Commercial proposals from up to two insurance providers in Indian Market. These proposals will be evaluated on a 60% Technical and 40% Commercial award criteria.  Award Criteria will consider factors such as Coverage, Benefits, Claims Management process, Network Hospitals, and overall Value for Money. FCDO may subsequently invite technically compliant providers to submit a Best and Final Offer (BAFO) to further optimise value and commercial terms.\nThe successful Broker will be appointed for a three-year period commencing on 1 April 2027 and will enter into a Service Level Agreement (SLA) defining performance and service requirements. The Selected Insurance provider will initially be awarded a One-year contract from 1 April 2027. For Years 2 and 3, the appointed broker will conduct annual market assessments and present proposals from the Two to Three most competitive insurance providers, ensuring continued value for money, market competitiveness, and alignment with FCDO's requirements."
                    },
                    "coveredBy": [
                        "GPA"
                    ],
                    "submissionMethodDetails": "Shortlisted Suppliers going through the second selection (Stage 2) should access the FCDO eSourcing portal (Jaggaer) to view and participate in the opportunity referenced in this notice. Suppliers who are not yet registered should complete the online registration process at https://fcdo.bravosolution.co.uk/.\nAll communications and clarification questions must be submitted through the messaging facility within the portal. Responses may be shared with all interested suppliers to ensure a fair and transparent process.",
                    "submissionTerms": {
                        "electronicSubmissionPolicy": "allowed",
                        "languages": [
                            "en"
                        ]
                    },
                    "expressionOfInterestDeadline": "2026-10-30T17:00:00+00:00",
                    "enquiryPeriod": {
                        "endDate": "2026-09-30T17:00:00+01:00"
                    },
                    "awardPeriod": {
                        "endDate": "2026-12-04T23:59:59+00:00"
                    },
                    "documents": [
                        {
                            "id": "conflictOfInterest",
                            "documentType": "conflictOfInterest",
                            "description": "Not published"
                        },
                        {
                            "id": "future",
                            "documentType": "biddingDocuments",
                            "accessDetails": "Insurance brokers interested to participate in this tender excercise are required to complete and submit an Expression of Interest (EOI) Form for Group Medical Insurance Broker Selection provided in the 'Associated tender documents' section of this notice.  \nBrokers that fail to submit the completed Expression of Interest (EOI) form, or do not provide the required information in the subsequent Invitation to Tender, within the stipulated timeframe, may be deemed non-compliant and consequently disqualified from the tender process."
                        },
                        {
                            "id": "A-22411",
                            "documentType": "biddingDocuments",
                            "description": "EOI Form Stage 1 for Insurance Brokers",
                            "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-22411",
                            "format": "application/octet-stream"
                        },
                        {
                            "id": "087087-2026",
                            "documentType": "tenderNotice",
                            "noticeType": "UK4",
                            "description": "Tender notice on Find a Tender",
                            "url": "https://www.find-tender.service.gov.uk/Notice/087087-2026",
                            "datePublished": "2026-09-15T06:33:20+01:00",
                            "format": "text/html"
                        }
                    ],
                    "contractTerms": {
                        "financialTerms": "As per terms agree with Selected Insurance Agency."
                    }
                },
                "language": "en",
                "extensions": [
                    "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json",
                    "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json",
                    "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json",
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                    "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json",
                    "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json",
                    "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json",
                    "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json",
                    "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json"
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            },
            "versionedRelease": {
                "ocid": "ocds-h6vhtk-06b0d3",
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                        "identifier": {
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                                    "value": "King Charles Street"
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                            "locality": [
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                                    "releaseTag": [
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                                    "value": "SW1A 2AH"
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                            ],
                            "country": [
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                                    "releaseID": "054258-2026",
                                    "releaseDate": "2026-06-09T12:41:57+01:00",
                                    "releaseTag": [
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                                    "releaseID": "054258-2026",
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                                    "releaseID": "054258-2026",
                                    "releaseDate": "2026-06-09T12:41:57+01:00",
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                                        "planning"
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                                    "value": "Regional Procurement Lead"
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                            "email": [
                                {
                                    "releaseID": "054258-2026",
                                    "releaseDate": "2026-06-09T12:41:57+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "southasia.procurement@fcdo.gov.uk"
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                        },
                        "roles": [
                            {
                                "releaseID": "054258-2026",
                                "releaseDate": "2026-06-09T12:41:57+01:00",
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                                {
                                    "releaseID": "054258-2026",
                                    "releaseDate": "2026-06-09T12:41:57+01:00",
                                    "releaseTag": [
                                        "planning"
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                                    "releaseDate": "2026-06-09T12:41:57+01:00",
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                            "releaseTag": [
                                "planning"
                            ],
                            "value": "GB-PPON-PXRR-8771-PHVX"
                        }
                    ],
                    "name": [
                        {
                            "releaseID": "054258-2026",
                            "releaseDate": "2026-06-09T12:41:57+01:00",
                            "releaseTag": [
                                "planning"
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                            "value": "Foreign, Commonwealth and Development Office"
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                            "type": [
                                {
                                    "releaseID": "054258-2026",
                                    "releaseDate": "2026-06-09T12:41:57+01:00",
                                    "releaseTag": [
                                        "planning"
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                                    "value": "engagement"
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                            "description": [
                                {
                                    "releaseID": "054258-2026",
                                    "releaseDate": "2026-06-09T12:41:57+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "Early Market engagement is being planned on 2nd of July 2026 from 12 PM to 01 PM IST\nSuitable and interested suppliers are invited to participate in the virtual market engagement session. The prime objective of organising this session is to share our tentative requirements and gain understanding of what can be provided or achieved by the players in the local market and incorporate any suggestions in our requirement.\nFCDO team will share the insights of the required policy's features along with the tendering process, evaluation process and tender pack.\nInterested suppliers should register their interest in participating this event by filling this form:\nhttps://forms.office.com/e/BBWgeQa6dQ\nA joining link to this virtual market engagement will be shared with suppliers who have completed this form, please ensure your details are shared with us by date 29th ofJune 2026 ."
                                }
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                                    "releaseID": "054258-2026",
                                    "releaseDate": "2026-06-09T12:41:57+01:00",
                                    "releaseTag": [
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                                    "releaseTag": [
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                                    "value": "Preliminary market engagement notice on Find a Tender"
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                            "url": [
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                                    "releaseDate": "2026-06-09T12:41:57+01:00",
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                                "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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                    },
                    "title": [
                        {
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                            "releaseDate": "2026-06-09T12:41:57+01:00",
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                    ],
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                        {
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                            "value": "Foreign, Commonwealth and Development Office (FCDO) represented by the British High Commission in New Delhi (India) intends to competitively identify (using PA 2023 - Open Procedure) competent Insurance Broker and an Insurance Agency for providing following two General Insurance Products:\nProduct 1: Group Medical Insurance (to cover OPD & IPD) for Staff and their Dependents. \nProduct 2: Group Accidental Insurance cover for Staff. \nOur preference will be to identify and Insurance Agency via a Broker. The Broker will be engaged for a period of 3 years and the Insurance provider for 1 year initially, with the policy period commencing on 1st April 2027. Towards the end of first year, the Broker will help British High Commission in selecting the insurance provider for the following 2 years (1 year at a time).\nSuitable and interesed Brokers and Insurance providers are invited to participate in a virtual Market Engagement Event. During this event we will present our requirements in detail, inform the suppliers market about our procurement process and seek views to better define our requirement in order to achieve Best possible insurance cover for our staff and Better Value for Money for the FCDO."
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                                        "releaseDate": "2026-09-15T06:33:20+01:00",
                                        "releaseTag": [
                                            "tender"
                                        ],
                                        "value": [
                                            {
                                                "type": "quality",
                                                "name": "Coverage Compliance (Insurance Agency)",
                                                "description": "Please confirm your ability to provide all coverages specified in the Statement of Service Requirement (SOSR), including any conditions, treatments, or benefits that may ordinarily fall under the IRDAI standard exclusion list. Please clearly identify any exceptions.",
                                                "numbers": [
                                                    {
                                                        "number": 10,
                                                        "weight": "percentageExact"
                                                    }
                                                ]
                                            },
                                            {
                                                "type": "quality",
                                                "name": "Policy Coverage and Exclusions (Insurance Agency)",
                                                "description": "Provide details of all policy exclusions, waiting periods, sub-limits, co-payments, and restrictions. Please explain how this compare with the requirements outlined in the SOSR.",
                                                "numbers": [
                                                    {
                                                        "number": 12,
                                                        "weight": "percentageExact"
                                                    }
                                                ]
                                            },
                                            {
                                                "type": "quality",
                                                "name": "Claims Management (Insurance Agency)",
                                                "description": "Describe your end-to-end claims management process, including pre-authorisation, cashless claims, reimbursement claims, escalation routes, and average claim settlement timelines for both IPD and OPD\t\nWhat is your process for identifying and managing fraudulent claims?",
                                                "numbers": [
                                                    {
                                                        "number": 10,
                                                        "weight": "percentageExact"
                                                    }
                                                ]
                                            },
                                            {
                                                "type": "quality",
                                                "name": "Network and Accessibility (Insurance Agency)",
                                                "description": "Provide details of your hospital network across India, including the number of empanelled hospitals in major India Network locations and access to cashless treatment facilities.",
                                                "numbers": [
                                                    {
                                                        "number": 5,
                                                        "weight": "percentageExact"
                                                    }
                                                ]
                                            },
                                            {
                                                "type": "quality",
                                                "name": "Service Delivery and Account Management (Insurance Agency)",
                                                "description": "Describe the account management model that would support BHC India Network, including dedicated relationship managers, escalation mechanisms, and service standards.",
                                                "numbers": [
                                                    {
                                                        "number": 7,
                                                        "weight": "percentageExact"
                                                    }
                                                ]
                                            },
                                            {
                                                "type": "quality",
                                                "name": "Performance Standards and Reporting (Insurance Agency)",
                                                "description": "What service level commitments (SLAs) can you provide for policy issuance, endorsements, claims settlement, customer queries, and grievance resolution? Please provide sample management reports.",
                                                "numbers": [
                                                    {
                                                        "number": 6,
                                                        "weight": "percentageExact"
                                                    }
                                                ]
                                            },
                                            {
                                                "type": "quality",
                                                "name": "Experience and Capability (Insurance Agency)",
                                                "description": "Please provide details of your experience in managing group health insurance schemes for at least 3 organisations of a similar size and complexity, particularly multinational organisations, diplomatic missions, or large corporate clients.",
                                                "numbers": [
                                                    {
                                                        "number": 5,
                                                        "weight": "percentageExact"
                                                    }
                                                ]
                                            },
                                            {
                                                "type": "quality",
                                                "name": "Data Security and Regulatory Compliance",
                                                "description": "Describe your data protection, cybersecurity, and regulatory compliance arrangements, including adherence to IRDAI regulations, data privacy requirements, and any relevant certifications or audits.",
                                                "numbers": [
                                                    {
                                                        "number": 5,
                                                        "weight": "percentageExact"
                                                    }
                                                ]
                                            },
                                            {
                                                "type": "cost",
                                                "name": "Commercials",
                                                "description": "A full assessment of the total price breakdown for each of the item requested. Competitiveness of the Commercial offer in relation to the Market. \tThis MUST be in the format of the spreadsheet at Schedule of Prices & Rates. Failure to provide a pricing submission in the format requested may invalidate your tender proposal. This MUST be in the format of the spreadsheet at Schedule of Prices & Rates. Failure to provide a pricing submission in the format requested may invalidate your tender proposal.",
                                                "numbers": [
                                                    {
                                                        "number": 40,
                                                        "weight": "percentageExact"
                                                    }
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                                        "releaseTag": [
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                                        "value": [
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                                                "type": "economic",
                                                "description": "Broker and Insurance Agencies who are registered in India and have the valid IRDAI licence to operate in India can apply for this tender."
                                            },
                                            {
                                                "type": "technical",
                                                "description": "Insurance brokers interested to participate in this tender excercise are required to complete and submit an Expression of Interest (EOI) Form for Group Medical Insurance Broker Selection provided in the 'Associated tender documents' section of this notice."
                                            },
                                            {
                                                "description": "In Stage 1, brokers will be evaluated against mandatory qualification requirements and technical criteria, with a 100% technical weighting. Only brokers achieving at least 60% and meeting all eligibility requirements will be shortlisted.",
                                                "forReduction": true
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                                        "releaseDate": "2026-09-15T06:33:20+01:00",
                                        "releaseTag": [
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                                        ],
                                        "value": "Through this tender process and Insurance Agency via a Broker. The Broker will be engaged for a period of 3 years and the Insurance provider for 1 year initially, with the policy period commencing on 1st April 2027. Towards the end of First year, the Broker will help British High Commission in selecting the insurance provider for the following 2 years (1 year at a time)."
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                            "releaseDate": "2026-09-15T06:33:20+01:00",
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                            "value": "selective"
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                    ],
                    "procurementMethodDetails": [
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                            "releaseID": "087087-2026",
                            "releaseDate": "2026-09-15T06:33:20+01:00",
                            "releaseTag": [
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                            "value": "Competitive flexible procedure"
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                    ],
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                                "releaseDate": "2026-09-15T06:33:20+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": "This procurement for Medical Insurance Brokerage and Insurance Services will be conducted through a Three-Stage process. \nStage-1: Brokers in Indian markets are invited to participate in a selection process, they will be evaluated against mandatory qualification requirements and technical criteria. \nStage 2: Shortlisted brokers will be requried to submit a Techno-Commercial proposals from up to two insurance providers in Indian Market. These proposals will be evaluated on a 60% Technical and 40% Commercial award criteria.  Award Criteria will consider factors such as Coverage, Benefits, Claims Management process, Network Hospitals, and overall Value for Money. FCDO may subsequently invite technically compliant providers to submit a Best and Final Offer (BAFO) to further optimise value and commercial terms.\nThe successful Broker will be appointed for a three-year period commencing on 1 April 2027 and will enter into a Service Level Agreement (SLA) defining performance and service requirements. The Selected Insurance provider will initially be awarded a One-year contract from 1 April 2027. For Years 2 and 3, the appointed broker will conduct annual market assessments and present proposals from the Two to Three most competitive insurance providers, ensuring continued value for money, market competitiveness, and alignment with FCDO's requirements."
                            }
                        ]
                    },
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                            "releaseDate": "2026-09-15T06:33:20+01:00",
                            "releaseTag": [
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                            "value": [
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                    ],
                    "submissionMethodDetails": [
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                            "releaseDate": "2026-09-15T06:33:20+01:00",
                            "releaseTag": [
                                "tender"
                            ],
                            "value": "Shortlisted Suppliers going through the second selection (Stage 2) should access the FCDO eSourcing portal (Jaggaer) to view and participate in the opportunity referenced in this notice. Suppliers who are not yet registered should complete the online registration process at https://fcdo.bravosolution.co.uk/.\nAll communications and clarification questions must be submitted through the messaging facility within the portal. Responses may be shared with all interested suppliers to ensure a fair and transparent process."
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                                "value": "2026-12-04T23:59:59+00:00"
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                                    "value": "Not published"
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                                    "releaseTag": [
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                                    "value": "Insurance brokers interested to participate in this tender excercise are required to complete and submit an Expression of Interest (EOI) Form for Group Medical Insurance Broker Selection provided in the 'Associated tender documents' section of this notice.  \nBrokers that fail to submit the completed Expression of Interest (EOI) form, or do not provide the required information in the subsequent Invitation to Tender, within the stipulated timeframe, may be deemed non-compliant and consequently disqualified from the tender process."
                                }
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                                    "releaseDate": "2026-09-15T06:33:20+01:00",
                                    "releaseTag": [
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                                    "value": "EOI Form Stage 1 for Insurance Brokers"
                                }
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                                    "releaseDate": "2026-09-15T06:33:20+01:00",
                                    "releaseTag": [
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                                    "value": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-22411"
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