{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-069162", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-08-26T09:22:55+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-069162" ], "records": [ { "ocid": "ocds-h6vhtk-069162", "releases": [ { "ocid": "ocds-h6vhtk-069162", "id": "041026-2026", "date": "2026-05-05T13:45:27+01:00", "tag": [ "tender" ], "description": "This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.\nThe opportunity is now accessible via the YORTender portal (https://yortender.eu-supply.com/login/asp?B=YORTENDER). Once in the system the tender documents can be found by searching for Quote/Tender 100109910 - Online Health.", "initiationType": "tender", "tender": { "id": "100109910", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "661-NYC-CD Online Health", "status": "active", "classification": { "scheme": "CPV", "id": "85100000", "description": "Health services" }, "mainProcurementCategory": "services", "description": "The Authority requires an Online Health solution that complements the Active North Yorkshire (ANY) new hybrid membership model. ANY currently services circa 20,000 health and fitness members across North Yorkshire.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.", "value": { "amount": 3600000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "The solution should deliver secure, clinically appropriate, and accessible virtual health services at scale – fully integrated with the Authority’s membership eco system – and underpinned by robust clinical governance, quality assurance frameworks, and continuous improvement processes.\nIn scope services will include:\n- Online GP appointments\n- Virtual Nutrition Support\n- Remote Physiotherapy\n- Mental Health Services\n- Virtual On Demand Exercise Content\nThe estimated annual value of the contract is demand led and may range between £0 – £720,000 (excluding VAT) based on a maximum of £3 per member per month (excluding VAT), therefore the estimated total value of the contract is demand led and may range between £0 - £3,600,000 (excluding VAT). There is no guarantee of spend.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.", "awardCriteria": { "criteria": [ { "name": "Quality and Innovation - Service Level Agreement and Response Times", "type": "quality", "description": "Threshold" }, { "name": "Quality and Innovation - Service Delivery", "type": "quality", "description": "15" }, { "name": "Quality and Innovation - Customer Journey & System Integration", "type": "quality", "description": "15" }, { "name": "Value - Value for Money", "type": "quality", "description": "10" }, { "name": "Value - Volume 2 Price Schedule", "type": "quality", "description": "30" }, { "name": "Integration, Collaboration, and Service Sustainability - Collaboration", "type": "quality", "description": "10" }, { "name": "Improving Access, Reducing Health Inequalities, and Facilitating Choice - Service Impact", "type": "quality", "description": "10" }, { "name": "Social Value - Social Value Contribution", "type": "quality", "description": "10" }, { "type": "price", "description": "0" } ] }, "value": { "amount": 3600000, "currency": "GBP" }, "contractPeriod": { "startDate": "2026-08-24T00:00:00+01:00", "endDate": "2029-08-23T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Option to Extend: 24 August 2029 - 23 August 2031" }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "active" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85100000", "description": "Health services" }, { "scheme": "CPV", "id": "85121100", "description": "General-practitioner services" }, { "scheme": "CPV", "id": "85142100", "description": "Physiotherapy services" } ], "deliveryAddresses": [ { "region": "UKE22" } ], "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission", "written" ], "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104755&B=UK", "selectionCriteria": { "criteria": [ { "type": "suitability", "description": "All Key Personnel involved in delivering the services shall be registered with the relevant regulatory body (such as GMC, HCPC, GPhC, NMC etc.)", "appliesTo": [ "supplier" ] } ] }, "documents": [ { "documentType": "economicSelectionCriteria", "id": "economic" }, { "documentType": "technicalSelectionCriteria", "id": "technical" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2026-06-02T12:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ] }, "awardPeriod": { "startDate": "2026-06-02T12:00:00+01:00" }, "bidOpening": { "date": "2026-06-02T12:00:00+01:00" }, "hasRecurrence": false }, "parties": [ { "name": "The North Yorkshire Council", "id": "GB-FTS-82768", "identifier": { "legalName": "The North Yorkshire Council", "id": "8867655" }, "address": { "streetAddress": "County Hall, Racecourse Lane,", "locality": "Northallerton", "region": "UKE22", "postalCode": "DL7 8AD", "countryName": "United Kingdom" }, "contactPoint": { "name": "Laura Baxter", "telephone": "+44 1609780780", "email": "Laura.baxter@northyorks.gov.uk", "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104755&B=UK" }, "roles": [ "buyer" ], "details": { "url": "https://www.northyorks.gov.uk", "buyerProfile": "https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/104117", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "name": "High Court of England and Wales", "id": "GB-FTS-1892", "identifier": { "legalName": "High Court of England and Wales" }, "address": { "streetAddress": "The Strand", "locality": "London", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ], "details": { "url": "https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice" } }, { "name": "The Royal Courts of Justice", "id": "GB-FTS-4330", "identifier": { "legalName": "The Royal Courts of Justice" }, "address": { "streetAddress": "The Strand", "locality": "London", "postalCode": "WC2A 2LL", "countryName": "United Kingdom" }, "contactPoint": { "telephone": "+44 2079476000" }, "roles": [ "reviewContactPoint" ], "details": { "url": "https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice" } } ], "buyer": { "id": "GB-FTS-82768", "name": "The North Yorkshire Council" }, "language": "en" }, { "ocid": "ocds-h6vhtk-069162", "id": "063165-2026", "date": "2026-07-06T12:14:00+01:00", "tag": [ "award", "contract" ], "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Thursday 16 July 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nThe key criteria were considered within the award criteria which were laid out in the tender documents, the key criteria formed the basis for the evaluation questions that were asked.\nAny written representations should be sent to Laura Baxter (laura.baxter@northyorks.gov.uk).\nThe award decision makers for this process were North Yorkshire Council's Procurement Assurance Board, Corporate Director - Community Development and Assistant Director - Resources.\nNo conflicts of interest were identified for any of the individuals involved in this procurement process.", "initiationType": "tender", "tender": { "id": "100109910", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "661-NYC-CD Online Health", "status": "complete", "classification": { "scheme": "CPV", "id": "85100000", "description": "Health services" }, "mainProcurementCategory": "services", "description": "The Authority requires an Online Health solution that complements the Active North Yorkshire (ANY) new hybrid membership model. ANY currently services circa 20,000 health and fitness members across North Yorkshire.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.", "lots": [ { "id": "1", "description": "The solution should deliver secure, clinically appropriate, and accessible virtual health services at scale – fully integrated with the Authority’s membership eco system – and underpinned by robust clinical governance, quality assurance frameworks, and continuous improvement processes.\nIn scope services will include:\n- Online GP appointments\n- Virtual Nutrition Support\n- Remote Physiotherapy\n- Mental Health Services\n- Virtual On Demand Exercise Content\nThis notice sets out the intention to conclude a competitive process and award a contract for the provision of Online Health.\nThe annual value of the contract is demand led and may range between £0 – £672,000 (excluding VAT) based on a per member per month cost, therefore the total value of the contract is demand led and may range between £0 - £3,360,000 (excluding VAT). There is no guarantee of spend.\nThe contract is for a new service that is intended to be awarded to a new Provider.\nInitial term: 3 years 24 August 2026 – 23 August 2029\nOption to extend: 2 years 24 August 2029 – 23 August 2031\nThis is a Provider Selection Regime (PSR) Intention to Award Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award.", "awardCriteria": { "criteria": [ { "name": "Quality and Innovation - Service Level Agreement and Response Times", "type": "quality", "description": "Threshold" }, { "name": "Quality and Innovation - Service Delivery", "type": "quality", "description": "15" }, { "name": "Quality and Innovation - Customer Journey & System Integration", "type": "quality", "description": "15" }, { "name": "Value - Value for Money", "type": "quality", "description": "10" }, { "name": "Value - Volume 2 Price Schedule", "type": "quality", "description": "30" }, { "name": "Integration, Collaboration, and Service Sustainability - Collaboration", "type": "quality", "description": "10" }, { "name": "Improving Access, Reducing Health Inequalities, and Facilitating Choice - Service Impact", "type": "quality", "description": "10" }, { "name": "Social Value - Social Value Contribution", "type": "quality", "description": "10" }, { "type": "price", "description": "0" } ] }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85100000", "description": "Health services" }, { "scheme": "CPV", "id": "85121100", "description": "General-practitioner services" }, { "scheme": "CPV", "id": "85142100", "description": "Physiotherapy services" } ], "deliveryAddresses": [ { "region": "UKE22" } ], "relatedLot": "1" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure" }, "awards": [ { "id": "063165-2026-1-1", "relatedLots": [ "1" ], "title": "661-NYC-CD Online Health", "status": "active", "hasSubcontracting": true, "subcontracting": { "description": "Group exercise content, including a range of digital fitness classes" }, "suppliers": [ { "id": "GB-FTS-184299", "name": "HEALTHHERO SOLUTIONS LIMITED" } ] } ], "parties": [ { "name": "The North Yorkshire Council", "id": "GB-FTS-82768", "identifier": { "legalName": "The North Yorkshire Council", "id": "8867655" }, "address": { "streetAddress": "County Hall, Racecourse Lane,", "locality": "Northallerton", "region": "UKE22", "postalCode": "DL7 8AD", "countryName": "United Kingdom" }, "contactPoint": { "name": "Laura Baxter", "telephone": "+44 1609780780", "email": "Laura.baxter@northyorks.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.northyorks.gov.uk", "buyerProfile": "https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/104117", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "name": "HEALTHHERO SOLUTIONS LIMITED", "id": "GB-FTS-184299", "identifier": { "legalName": "HEALTHHERO SOLUTIONS LIMITED" }, "address": { "locality": "Bracknell", "region": "UKE22", "postalCode": "RG12 1YQ", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "name": "High Court of England and Wales", "id": "GB-FTS-1892", "identifier": { "legalName": "High Court of England and Wales" }, "address": { "streetAddress": "The Strand", "locality": "London", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ], "details": { "url": "https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice" } }, { "name": "The Royal Courts of Justice", "id": "GB-FTS-4330", "identifier": { "legalName": "The Royal Courts of Justice" }, "address": { "streetAddress": "The Strand", "locality": "London", "postalCode": "WC2A 2LL", "countryName": "United Kingdom" }, "contactPoint": { "telephone": "+44 2079476000" }, "roles": [ "reviewContactPoint" ], "details": { "url": "https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice" } } ], "buyer": { "id": "GB-FTS-82768", "name": "The North Yorkshire Council" }, "contracts": [ { "id": "063165-2026-1-1", "awardID": "063165-2026-1-1", "title": "661-NYC-CD Online Health", "status": "active", "dateSigned": "2026-07-06T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "5", "measure": "bids", "relatedLot": "1", "value": 2 }, { "id": "3", "measure": "lowestValidBidValue", "relatedLot": "1", "value": 1, "currency": "GBP" }, { "id": "4", "measure": "highestValidBidValue", "relatedLot": "1", "value": 3360000, "currency": "GBP" }, { "id": "1", "measure": "lowestValidBidValue", "value": 1, "currency": "GBP" }, { "id": "2", "measure": "highestValidBidValue", "value": 3360000, "currency": "GBP" } ] }, "language": "en" }, { "ocid": "ocds-h6vhtk-069162", "id": "081071-2026", "date": "2026-08-26T09:22:55+01:00", "tag": [ "tenderUpdate" ], "initiationType": "tender", "tender": { "id": "100109910", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "661-NYC-CD Online Health", "classification": { "scheme": "CPV", "id": "85100000", "description": "Health services" }, "mainProcurementCategory": "services", "description": "The Authority requires an Online Health solution that complements the Active North Yorkshire (ANY) new hybrid membership model. ANY currently services circa 20,000 health and fitness members across North Yorkshire.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.", "amendments": [ { "id": "1", "description": "This is a Provider Selection Regime (PSR) Confirmation of Contract Award Notice. The contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using the competitive process.\nContract awarded date: 25 August 2026\nInitial term: 3 years 24 August 2026 - 23 August 2029\nOption to extend: 2 years 24 August 2029 - 23 August 2031\nContract value: The annual value of the contract is demand led and may range between £0 - £672,000 (excluding VAT) based on a per member per month cost, therefore the total value of the contract is demand led and may range between £0 - £3,360,000 (excluding VAT). There is no guarantee of spend." } ] }, "parties": [ { "name": "The North Yorkshire Council", "id": "GB-FTS-121562", "identifier": { "legalName": "The North Yorkshire Council", "noIdentifierRationale": "notOnAnyRegister" }, "address": { "streetAddress": "County Hall, Racecourse Lane,", "locality": "Northallerton", "region": "UKE22", "postalCode": "DL7 8AD", "countryName": "United Kingdom" }, "contactPoint": { "name": "Laura Baxter", "telephone": "+44 1609780780", "email": "Laura.baxter@northyorks.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.northyorks.gov.uk", "buyerProfile": "https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/104117" } } ], "buyer": { "id": "GB-FTS-121562", "name": "The North Yorkshire Council" }, "language": "en" } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-069162-2026-08-26T09:22:55+01:00", "date": "2026-08-26T09:22:55+01:00", "ocid": "ocds-h6vhtk-069162", "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Thursday 16 July 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nThe key criteria were considered within the award criteria which were laid out in the tender documents, the key criteria formed the basis for the evaluation questions that were asked.\nAny written representations should be sent to Laura Baxter (laura.baxter@northyorks.gov.uk).\nThe award decision makers for this process were North Yorkshire Council's Procurement Assurance Board, Corporate Director - Community Development and Assistant Director - Resources.\nNo conflicts of interest were identified for any of the individuals involved in this procurement process.", "initiationType": "tender", "tender": { "id": "100109910", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "661-NYC-CD Online Health", "status": "complete", "classification": { "scheme": "CPV", "id": "85100000", "description": "Health services" }, "mainProcurementCategory": "services", "description": "The Authority requires an Online Health solution that complements the Active North Yorkshire (ANY) new hybrid membership model. ANY currently services circa 20,000 health and fitness members across North Yorkshire.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.", "value": { "amount": 3600000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "The solution should deliver secure, clinically appropriate, and accessible virtual health services at scale – fully integrated with the Authority’s membership eco system – and underpinned by robust clinical governance, quality assurance frameworks, and continuous improvement processes.\nIn scope services will include:\n- Online GP appointments\n- Virtual Nutrition Support\n- Remote Physiotherapy\n- Mental Health Services\n- Virtual On Demand Exercise Content\nThis notice sets out the intention to conclude a competitive process and award a contract for the provision of Online Health.\nThe annual value of the contract is demand led and may range between £0 – £672,000 (excluding VAT) based on a per member per month cost, therefore the total value of the contract is demand led and may range between £0 - £3,360,000 (excluding VAT). There is no guarantee of spend.\nThe contract is for a new service that is intended to be awarded to a new Provider.\nInitial term: 3 years 24 August 2026 – 23 August 2029\nOption to extend: 2 years 24 August 2029 – 23 August 2031\nThis is a Provider Selection Regime (PSR) Intention to Award Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award.", "awardCriteria": { "criteria": [ { "name": "Quality and Innovation - Service Level Agreement and Response Times", "type": "quality", "description": "Threshold" }, { "name": "Quality and Innovation - Service Delivery", "type": "quality", "description": "15" }, { "name": "Quality and Innovation - Customer Journey & System Integration", "type": "quality", "description": "15" }, { "name": "Value - Value for Money", "type": "quality", "description": "10" }, { "name": "Value - Volume 2 Price Schedule", "type": "quality", "description": "30" }, { "name": "Integration, Collaboration, and Service Sustainability - Collaboration", "type": "quality", "description": "10" }, { "name": "Improving Access, Reducing Health Inequalities, and Facilitating Choice - Service Impact", "type": "quality", "description": "10" }, { "name": "Social Value - Social Value Contribution", "type": "quality", "description": "10" }, { "type": "price", "description": "0" } ] }, "value": { "amount": 3600000, "currency": "GBP" }, "contractPeriod": { "startDate": "2026-08-24T00:00:00+01:00", "endDate": "2029-08-23T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Option to Extend: 24 August 2029 - 23 August 2031" }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85100000", "description": "Health services" }, { "scheme": "CPV", "id": "85121100", "description": "General-practitioner services" }, { "scheme": "CPV", "id": "85142100", "description": "Physiotherapy services" } ], "deliveryAddresses": [ { "region": "UKE22" }, { "region": "UKE22" } ], "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission", "written" ], "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104755&B=UK", "selectionCriteria": { "criteria": [ { "type": "suitability", "description": "All Key Personnel involved in delivering the services shall be registered with the relevant regulatory body (such as GMC, HCPC, GPhC, NMC etc.)", "appliesTo": [ "supplier" ] } ] }, "documents": [ { "id": "economic", "documentType": "economicSelectionCriteria" }, { "id": "technical", "documentType": "technicalSelectionCriteria" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2026-06-02T12:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ] }, "awardPeriod": { "startDate": "2026-06-02T12:00:00+01:00" }, "bidOpening": { "date": "2026-06-02T12:00:00+01:00" }, "hasRecurrence": false, "amendments": [ { "id": "1", "description": "This is a Provider Selection Regime (PSR) Confirmation of Contract Award Notice. The contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using the competitive process.\nContract awarded date: 25 August 2026\nInitial term: 3 years 24 August 2026 - 23 August 2029\nOption to extend: 2 years 24 August 2029 - 23 August 2031\nContract value: The annual value of the contract is demand led and may range between £0 - £672,000 (excluding VAT) based on a per member per month cost, therefore the total value of the contract is demand led and may range between £0 - £3,360,000 (excluding VAT). There is no guarantee of spend." } ] }, "parties": [ { "id": "GB-FTS-82768", "name": "The North Yorkshire Council", "identifier": { "legalName": "The North Yorkshire Council", "id": "8867655" }, "address": { "streetAddress": "County Hall, Racecourse Lane,", "locality": "Northallerton", "region": "UKE22", "postalCode": "DL7 8AD", "countryName": "United Kingdom" }, "contactPoint": { "name": "Laura Baxter", "telephone": "+44 1609780780", "email": "Laura.baxter@northyorks.gov.uk", "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104755&B=UK" }, "roles": [ "buyer" ], "details": { "url": "https://www.northyorks.gov.uk", "buyerProfile": "https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/104117", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "id": "GB-FTS-1892", "name": "High Court of England and Wales", "identifier": { "legalName": "High Court of England and Wales" }, "address": { "streetAddress": "The Strand", "locality": "London", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ], "details": { "url": "https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice" } }, { "id": "GB-FTS-4330", "name": "The Royal Courts of Justice", "identifier": { "legalName": "The Royal Courts of Justice" }, "address": { "streetAddress": "The Strand", "locality": "London", "postalCode": "WC2A 2LL", "countryName": "United Kingdom" }, "contactPoint": { "telephone": "+44 2079476000" }, "roles": [ "reviewContactPoint" ], "details": { "url": "https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice" } }, { "id": "GB-FTS-184299", "name": "HEALTHHERO SOLUTIONS LIMITED", "identifier": { "legalName": "HEALTHHERO SOLUTIONS LIMITED" }, "address": { "locality": "Bracknell", "region": "UKE22", "postalCode": "RG12 1YQ", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "sme" } }, { "id": "GB-FTS-121562", "name": "The North Yorkshire Council", "identifier": { "legalName": "The North Yorkshire Council", "noIdentifierRationale": "notOnAnyRegister" }, "address": { "streetAddress": "County Hall, Racecourse Lane,", "locality": "Northallerton", "region": "UKE22", "postalCode": "DL7 8AD", "countryName": "United Kingdom" }, "contactPoint": { "name": "Laura Baxter", "telephone": "+44 1609780780", "email": "Laura.baxter@northyorks.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.northyorks.gov.uk", "buyerProfile": "https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/104117" } } ], "buyer": { "id": "GB-FTS-121562", "name": "The North Yorkshire Council" }, "language": "en", "awards": [ { "id": "063165-2026-1-1", "relatedLots": [ "1" ], "title": "661-NYC-CD Online Health", "status": "active", "hasSubcontracting": true, "subcontracting": { "description": "Group exercise content, including a range of digital fitness classes" }, "suppliers": [ { "id": "GB-FTS-184299", "name": "HEALTHHERO SOLUTIONS LIMITED" } ] } ], "contracts": [ { "id": "063165-2026-1-1", "awardID": "063165-2026-1-1", "title": "661-NYC-CD Online Health", "status": "active", "dateSigned": "2026-07-06T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "5", "measure": "bids", "relatedLot": "1", "value": 2 }, { "id": "3", "measure": "lowestValidBidValue", "relatedLot": "1", "value": 1, "currency": "GBP" }, { "id": "4", "measure": "highestValidBidValue", "relatedLot": "1", "value": 3360000, "currency": "GBP" }, { "id": "1", "measure": "lowestValidBidValue", "value": 1, "currency": "GBP" }, { "id": "2", "measure": "highestValidBidValue", "value": 3360000, "currency": "GBP" } ] } }, "versionedRelease": { "ocid": "ocds-h6vhtk-069162", "description": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.\nThe opportunity is now accessible via the YORTender portal (https://yortender.eu-supply.com/login/asp?B=YORTENDER). Once in the system the tender documents can be found by searching for Quote/Tender 100109910 - Online Health." }, { "releaseID": "063165-2026", "releaseDate": "2026-07-06T12:14:00+01:00", "releaseTag": [ "award", "contract" ], "value": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Thursday 16 July 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nThe key criteria were considered within the award criteria which were laid out in the tender documents, the key criteria formed the basis for the evaluation questions that were asked.\nAny written representations should be sent to Laura Baxter (laura.baxter@northyorks.gov.uk).\nThe award decision makers for this process were North Yorkshire Council's Procurement Assurance Board, Corporate Director - Community Development and Assistant Director - Resources.\nNo conflicts of interest were identified for any of the individuals involved in this procurement process." } ], "initiationType": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "tender" } ], "tender": { "id": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "100109910" } ], "legalBasis": { "id": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "32014L0024" } ], "scheme": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "CELEX" } ] }, "title": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "661-NYC-CD Online Health" } ], "status": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "063165-2026", "releaseDate": "2026-07-06T12:14:00+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "classification": { "scheme": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "CPV" } ], "id": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "85100000" } ], "description": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "Health services" } ] }, "mainProcurementCategory": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "services" } ], "description": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "The Authority requires an Online Health solution that complements the Active North Yorkshire (ANY) new hybrid membership model. ANY currently services circa 20,000 health and fitness members across North Yorkshire.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023." } ], "value": { "amount": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": 3600000 } ], "currency": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "lots": [ { "id": "1", "description": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "The solution should deliver secure, clinically appropriate, and accessible virtual health services at scale – fully integrated with the Authority’s membership eco system – and underpinned by robust clinical governance, quality assurance frameworks, and continuous improvement processes.\nIn scope services will include:\n- Online GP appointments\n- Virtual Nutrition Support\n- Remote Physiotherapy\n- Mental Health Services\n- Virtual On Demand Exercise Content\nThe estimated annual value of the contract is demand led and may range between £0 – £720,000 (excluding VAT) based on a maximum of £3 per member per month (excluding VAT), therefore the estimated total value of the contract is demand led and may range between £0 - £3,600,000 (excluding VAT). There is no guarantee of spend.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.\nThis Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023." }, { "releaseID": "063165-2026", "releaseDate": "2026-07-06T12:14:00+01:00", "releaseTag": [ "award", "contract" ], "value": "The solution should deliver secure, clinically appropriate, and accessible virtual health services at scale – fully integrated with the Authority’s membership eco system – and underpinned by robust clinical governance, quality assurance frameworks, and continuous improvement processes.\nIn scope services will include:\n- Online GP appointments\n- Virtual Nutrition Support\n- Remote Physiotherapy\n- Mental Health Services\n- Virtual On Demand Exercise Content\nThis notice sets out the intention to conclude a competitive process and award a contract for the provision of Online Health.\nThe annual value of the contract is demand led and may range between £0 – £672,000 (excluding VAT) based on a per member per month cost, therefore the total value of the contract is demand led and may range between £0 - £3,360,000 (excluding VAT). There is no guarantee of spend.\nThe contract is for a new service that is intended to be awarded to a new Provider.\nInitial term: 3 years 24 August 2026 – 23 August 2029\nOption to extend: 2 years 24 August 2029 – 23 August 2031\nThis is a Provider Selection Regime (PSR) Intention to Award Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award." } ], "awardCriteria": { "criteria": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": [ { "name": "Quality and Innovation - Service Level Agreement and Response Times", "type": "quality", "description": "Threshold" }, { "name": "Quality and Innovation - Service Delivery", "type": "quality", "description": "15" }, { "name": "Quality and Innovation - Customer Journey & System Integration", "type": "quality", "description": "15" }, { "name": "Value - Value for Money", "type": "quality", "description": "10" }, { "name": "Value - Volume 2 Price Schedule", "type": "quality", "description": "30" }, { "name": "Integration, Collaboration, and Service Sustainability - Collaboration", "type": "quality", "description": "10" }, { "name": "Improving Access, Reducing Health Inequalities, and Facilitating Choice - Service Impact", "type": "quality", "description": "10" }, { "name": "Social Value - Social Value Contribution", "type": "quality", "description": "10" }, { "type": "price", "description": "0" } ] } ] }, "value": { "amount": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": 3600000 } ], "currency": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "contractPeriod": { "startDate": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "2026-08-24T00:00:00+01:00" } ], "endDate": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "2029-08-23T23:59:59+01:00" } ] }, "hasRenewal": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": true } ], "renewal": { "description": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "Option to Extend: 24 August 2029 - 23 August 2031" } ] }, "submissionTerms": { "variantPolicy": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "notAllowed" } ] }, "hasOptions": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": false } ], "status": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "063165-2026", "releaseDate": "2026-07-06T12:14:00+01:00", "releaseTag": [ "award", "contract" ], "value": "cancelled" } ] } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "85100000", "description": "Health services" }, { "scheme": "CPV", "id": "85121100", "description": "General-practitioner services" }, { "scheme": "CPV", "id": "85142100", "description": "Physiotherapy services" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "UKE22" } ] }, { "region": [ { "releaseID": "063165-2026", "releaseDate": "2026-07-06T12:14:00+01:00", "releaseTag": [ "award", "contract" ], "value": "UKE22" } ] } ], "relatedLot": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "1" } ] } ], "submissionMethod": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": [ "electronicSubmission", "written" ] } ], "submissionMethodDetails": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104755&B=UK" } ], "selectionCriteria": { "criteria": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "suitability", "description": "All Key Personnel involved in delivering the services shall be registered with the relevant regulatory body (such as GMC, HCPC, GPhC, NMC etc.)", "appliesTo": [ "supplier" ] } ] } ] }, "documents": [ { "id": "economic", "documentType": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "economicSelectionCriteria" } ] }, { "id": "technical", "documentType": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "technicalSelectionCriteria" } ] } ], "procurementMethod": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "open" } ], "procurementMethodDetails": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "Open procedure" } ], "tenderPeriod": { "endDate": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "2026-06-02T12:00:00+01:00" } ] }, "submissionTerms": { "languages": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": [ "en" ] } ] }, "awardPeriod": { "startDate": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "2026-06-02T12:00:00+01:00" } ] }, "bidOpening": { "date": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": "2026-06-02T12:00:00+01:00" } ] }, "hasRecurrence": [ { "releaseID": "041026-2026", "releaseDate": "2026-05-05T13:45:27+01:00", "releaseTag": [ "tender" ], "value": false } ], "amendments": [ { "id": "1", "description": [ { "releaseID": "081071-2026", "releaseDate": "2026-08-26T09:22:55+01:00", "releaseTag": [ "tenderUpdate" ], "value": "This is a Provider Selection Regime (PSR) Confirmation of Contract Award Notice. The contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using the competitive process.\nContract awarded date: 25 August 2026\nInitial term: 3 years 24 August 2026 - 23 August 2029\nOption to extend: 2 years 24 August 2029 - 23 August 2031\nContract value: The annual value of the contract is demand led and may range between £0 - £672,000 (excluding VAT) based on a per member per month cost, therefore the total value of the contract is demand led and may range between £0 - £3,360,000 (excluding VAT). 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