{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-068c55", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-10-09T09:45:14+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-068c55" ], "records": [ { "ocid": "ocds-h6vhtk-068c55", "releases": [ { "ocid": "ocds-h6vhtk-068c55", "id": "038397-2026", "tag": [ "planning" ], "date": "2026-04-28T10:44:14+01:00", "initiationType": "tender", "parties": [ { "name": "Ministry of Justice", "id": "GB-PPON-PDNN-2773-HVYN", "identifier": { "scheme": "GB-PPON", "id": "PDNN-2773-HVYN" }, "address": { "streetAddress": "5 Wellington Place", "locality": "Leeds", "postalCode": "LS1 4AP", "country": "GB", "countryName": "United Kingdom", "region": "UKE42" }, "contactPoint": { "email": "MoJProcurementLearningandDevelopment@justice.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/ministry-of-justice/about/procurement", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDNN-2773-HVYN", "name": "Ministry of Justice" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Market Engagement will be taking place on the 12th May 2026 and will be held virtually via Microsoft Teams;\n- 10am-10:45am – Market Engagement Presentation from HMPPS and MoJ Commercial. The objective of this session is for the Authority to provide an insight into our requirement and a chance for both the Authority and suppliers to ask questions in a group setting. \n- 11am-4:30pm - Optional supplier one-to-one meetings, available upon request. There will be eight 30-minute slots available, and the Authority will allocate the time slots on a first come, first served basis. The objective of these sessions is for the Authority to ask questions which will be shared within the Presentation, and for suppliers to answer and ask any of their own questions in a private setting. \nPlease register your interest through the messaging function of 'PQQ_577 - Provision of Actors for Family Liaison Officer Training' in the MoJ Jaggaer Portal by no later than 12pm Monday 11th May. Providers are limited to an attendance of two members of staff. Please include the following detail in your message;\n- Full name(s) of attendees\n- Company/organisation name\n- Contact details (E-mail)\n- Confirmation if you would like a separate one to one session\nIf you do not already have a Jaggaer account please register to create an account via the following link - https://ministryofjusticecommercial.bravosolution.co.uk/\nIf you have any issues registering, please contact 0845 0100 132 or email esourcing@justice.gov.uk.\nThis notice is for Information only and the Authority reserves the right to not proceed to tender. Additionally the Authority (MoJ) reserves the right to discontinue the tendering process and not to award the contract.\nThe information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement or the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and the Authority reserves the right at it's absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges the Authority to commence any competitive tender process. The Authority is not / shall not be \nliable for any costs incurred by those expressing an interest in participating in this market engagement exercise. Any contracts are subject to the relevant legal and Cabinet Office controls and policies. The Authority reserves the right to source items included through other means (e.g. an existing contract or framework).", "dueDate": "2026-05-11T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "038397-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/038397-2026", "datePublished": "2026-04-28T10:44:14+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-068c55", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Provision of Actors for Family Liaison Officer Training", "description": "The Authority is preparing to launch a tender for the provision of actors to support the delivery of Family Liaison Officer training in His Majesty’s Prison and Probation Service (HMPPS). Through this notice the Authority is looking to engage with the current market regarding this future requirement.\nFamily Liaison Officers (FLOs) are responsible for maintaining communication with a prisoner’s next of kin, including making initial contact and handling sensitive discussions. They play a key role in supporting families during difficult and emotional circumstances. In order to undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS, which equips them with the skills to support family members through grief and bereavement following a prisoner’s death, as well as during situations involving terminal illness diagnoses. \nThis requirement is for an external organisation to provide two actors across two days for each training course to play the part of the next of kin which will bring a sense of realism to the scenarios in order for the FLOs to prepare for real life situations. The actors would be required to attend the course in-person on days 3 and 4 of the training, with all sessions taking place at the Prison Service College, Newbold Revel.\nOn the day of the assessment, actors will receive a scenario brief outlining the role of the next of kin they will portray with profiling on characteristics such as religion and background. There will not be a specific script, and instead actors are expected to respond and adapt to the interaction as it develops. Following the exercise, actors will provide feedback on the conversation with the FLO from the perspective of the next of kin.\nThe current expectation is that one course will be delivered per month, with additional courses commissioned on an ad hoc basis if required. 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In order to undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS, which equips them with the skills to support family members through grief and bereavement following a prisoner’s death, and terminal illness diagnoses. \nThis requirement is for an external organisation to provide two professional actors across two days for each training course to portray a prisoner's next of kin, during which FLOs will be assessed on their delivery and engagement skills, bringing a sense of realism to the scenarios in order for the FLOs to prepare for real life situations. \nThe actors would be required to attend in-person on days 3 and 4 of the training course, with all sessions typically taking place at the Prison Service College, Newbold Revel. A minimum of one-month's notice shall be provided to the supplier for each course, although the Authority tend to plan 9-months ahead. \nOn the day of the assessment, actors will receive a scenario brief outlining the role of the next of kin they will portray, with profiling on characteristics such as their relationship to the prisoner, key emotions they need to portray, religion and background. There will not be a specific script, and instead actors are expected to respond and adapt to the interaction as it develops whilst remaining within the boundaries set out within the brief. Following the exercise, actors will provide feedback on the conversation with the FLO from the perspective of the next of kin, detailing how the FLO made them feel. \nThe actors provided must have experience in role play, simulation or scenario based acting specifically where emotionally sensitive material is involved.\nThe current expectation is that one course will be delivered per month, with scope for up to four additional courses per year commissioned on an ad hoc basis if required. Volumes are not guaranteed. There are typicall 5 scenario assessments each day, split evenly between the two actors. Each scneario lasts approximately 30 minutes (20 minutes for the role-play, and 10 minutes for feedback). \nIf you are interested in this opportunity, suppliers are strongly encouraged to familiarise themselves with the guidance on registering for and using the Central Digital Platform (CDP), available via Information and guidance for suppliers - GOV.UK. \nFull tender documentation and submission instructions will be available when the Invitation to Tender (ITT) is formally launched. The Authority will assess all Tenders in order to identify the Supplier which has submitted the Most Advantageous Tender. Most Advantageous Tender (MAT) means the Tender that offers the best value for money based on the evaluation assessment criteria. The assessment criteria chosen to determine the MAT is Price Per Quality Point (PPQP). \nThe information set out in this notice, including the nature and scope of the requirement, estimated values, and CPV classifications, is provided for guidance and may be subject to change. The Authority reserves the right to amend the procurement approach or requirements at any stage and is not bound to enter into any contract as a result of this notice. \nThe Ministry of Justice is using the E-Sourcing Portal, Jaggaer, for this procurement which means the ITT is available only in electronic form. To access this procurement opportunity please log on to Jaggaer at https://ministryofjusticecommercial.bravosolution.co.uk/ and search for the ITT using reference 'ITT_10839 Provision of Actors for Family Liaison Officer Training' to be able to view the ITT documents and submit a response.\nIf you do not already have a Jaggaer account please register to create an account via the following link - https://ministryofjusticecommercial.bravosolution.co.uk/\nIf you have any issues registering, please contact 0845 0100 132 or e-mail esourcing@justice.gov.uk. Any queries regarding Jaggaer should be sent to the Authority’s \nCentral Support Team (Mon–Fri, 08:30–17:00) by calling 0845 0100 132 or emailing: esourcing@justice.gov.uk", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "80000000", "description": "Education and training services" } ], "relatedLot": "1" } ], "value": { "amountGross": 138240, "amount": 115200, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "procedure": { "isAccelerated": true, "acceleratedRationale": "Light touch contract" }, "mainProcurementCategory": "services", "specialRegime": [ "lightTouch" ], "aboveThreshold": true, "submissionMethodDetails": "https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2026-08-26T14:00:00+01:00" }, "enquiryPeriod": { "endDate": "2026-08-20T17:00:00+01:00" }, "awardPeriod": { "endDate": "2026-10-01T23:59:59+01:00" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 138240, "amount": 115200, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Quality, realism and consistency", "numbers": [ { "number": 30, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Capacity and Resilience", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Professional conduct, boundaries and welfare", "numbers": [ { "number": 20, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-11-04T00:00:00+00:00", "endDate": "2031-11-04T23:59:59+00:00" }, "description": null } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "074782-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/074782-2026", "datePublished": "2026-08-06T14:05:20+01:00", "format": "text/html" } ], "hasRecurrence": true, "recurrence": { "dates": [ { "startDate": "2031-04-21T23:59:59+01:00" } ] } }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "buyerID": [], "id": "095483-2026", "tag": [ "award", "contract" ], "date": "2026-10-09T09:45:13+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-068c55", "parties": [ { "name": "Ministry of Justice", "id": "GB-PPON-PDNN-2773-HVYN", "identifier": { "scheme": "GB-PPON", "id": "PDNN-2773-HVYN" }, "address": { "streetAddress": "102 Petty France", "locality": "London", "postalCode": "SW1H 9AJ", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "MoJProcurementLearningandDevelopment@justice.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/ministry-of-justice/about/procurement", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } }, { "name": "Emergency Services Solutions Ltd", "id": "GB-PPON-PCNW-3643-CWJJ", "identifier": { "scheme": "GB-PPON", "id": "PCNW-3643-CWJJ" }, "address": { "streetAddress": "Unit A Station Works Lyndhurst Road", "locality": "Ascot", "postalCode": "SL5 9ED", "country": "GB", "countryName": "United Kingdom", "region": "UKJ11" }, "contactPoint": { "email": "gary@ess-support.co.uk" }, "roles": [ "supplier" ], "details": { "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PDNN-2773-HVYN", "name": "Ministry of Justice" }, "tender": { "id": "ocds-h6vhtk-068c55", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Provision of Actors for Family Liaison Officer Training", "description": "This notice confirms that the Authority is awarding a contract for the provision of actors to support the delivery of Family Liaison Officer (FLO) training within His Majesty’s Prison and Probation Service (HMPPS).\nFamily Liaison Officers are responsible for maintaining communication with a prisoner’s next of kin, including making initial contact and supporting families whilst handling sensitive discussions. To undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS. The programme equips FLOs with the skills required to support family members through grief and bereavement following a prisoner’s death, as well as following a terminal illness diagnosis. \nThe procurement was conducted through the Ministry of Justice’s E-Sourcing Portal, Jaggaer, under reference ITT_10839 – Provision of Actors for Family Liaison Officer Training.\nTenders were evaluated to identify the Supplier offering the Most Advantageous Tender (MAT), representing the best value for money in accordance with the published evaluation methodology. The assessment methodology used to determine the MAT was Price Per Quality Point (PPQP).\nFollowing completion of the evaluation and moderation process, the Authority has made the decision to award the contract in accordance with the outcome of the procurement process.", "status": "complete", "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "specialRegime": [ "lightTouch" ], "lots": [ { "id": "1", "status": "complete", "description": null } ] }, "bids": { "statistics": [ { "id": "1", "measure": "bids", "value": 5, "relatedLot": "1" }, { "id": "2", "measure": "finalStageBids", "value": 5, "relatedLot": "1" }, { "id": "3", "measure": "smeFinalStageBids", "value": 5, "relatedLot": "1" }, { "id": "4", "measure": "vcseFinalStageBids", "value": 5, "relatedLot": "1" } ] }, "awards": [ { "id": "1", "status": "pending", "date": "2026-10-05T00:00:00+01:00", "value": { "amountGross": 124800, "amount": 104000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-PPON-PCNW-3643-CWJJ", "name": "Emergency Services Solutions Ltd" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "80000000", "description": "Education and training services" } ], "relatedLot": "1" } ], "standstillPeriod": { "endDate": "2026-10-20T23:59:59+01:00" }, "contractPeriod": { "startDate": "2026-11-11T00:00:00+00:00", "endDate": "2031-11-10T23:59:59+00:00" }, "relatedLots": [ "1" ], "documents": [ { "id": "095483-2026", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/095483-2026", "datePublished": "2026-10-09T09:45:13+01:00", "format": "text/html" } ], "assessmentSummariesDateSent": "2026-10-09T00:00:00+01:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2026-11-10T23:59:59+00:00", "status": "scheduled" } ] } ], "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-068c55-2026-10-09T09:45:13+01:00", "date": "2026-10-09T09:45:13+01:00", "ocid": "ocds-h6vhtk-068c55", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PDNN-2773-HVYN", "name": "Ministry of Justice", "identifier": { "scheme": "GB-PPON", "id": "PDNN-2773-HVYN" }, "address": { "streetAddress": "102 Petty France", "locality": "London", "postalCode": "SW1H 9AJ", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "MoJProcurementLearningandDevelopment@justice.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/ministry-of-justice/about/procurement", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } }, { "id": "GB-PPON-PCNW-3643-CWJJ", "name": "Emergency Services Solutions Ltd", "identifier": { "scheme": "GB-PPON", "id": "PCNW-3643-CWJJ" }, "address": { "streetAddress": "Unit A Station Works Lyndhurst Road", "locality": "Ascot", "postalCode": "SL5 9ED", "country": "GB", "countryName": "United Kingdom", "region": "UKJ11" }, "contactPoint": { "email": "gary@ess-support.co.uk" }, "roles": [ "supplier" ], "details": { "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PDNN-2773-HVYN", "name": "Ministry of Justice" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Market Engagement will be taking place on the 12th May 2026 and will be held virtually via Microsoft Teams;\n- 10am-10:45am – Market Engagement Presentation from HMPPS and MoJ Commercial. The objective of this session is for the Authority to provide an insight into our requirement and a chance for both the Authority and suppliers to ask questions in a group setting. \n- 11am-4:30pm - Optional supplier one-to-one meetings, available upon request. There will be eight 30-minute slots available, and the Authority will allocate the time slots on a first come, first served basis. The objective of these sessions is for the Authority to ask questions which will be shared within the Presentation, and for suppliers to answer and ask any of their own questions in a private setting. \nPlease register your interest through the messaging function of 'PQQ_577 - Provision of Actors for Family Liaison Officer Training' in the MoJ Jaggaer Portal by no later than 12pm Monday 11th May. Providers are limited to an attendance of two members of staff. Please include the following detail in your message;\n- Full name(s) of attendees\n- Company/organisation name\n- Contact details (E-mail)\n- Confirmation if you would like a separate one to one session\nIf you do not already have a Jaggaer account please register to create an account via the following link - https://ministryofjusticecommercial.bravosolution.co.uk/\nIf you have any issues registering, please contact 0845 0100 132 or email esourcing@justice.gov.uk.\nThis notice is for Information only and the Authority reserves the right to not proceed to tender. Additionally the Authority (MoJ) reserves the right to discontinue the tendering process and not to award the contract.\nThe information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement or the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and the Authority reserves the right at it's absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges the Authority to commence any competitive tender process. The Authority is not / shall not be \nliable for any costs incurred by those expressing an interest in participating in this market engagement exercise. Any contracts are subject to the relevant legal and Cabinet Office controls and policies. The Authority reserves the right to source items included through other means (e.g. an existing contract or framework).", "dueDate": "2026-05-11T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "038397-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/038397-2026", "datePublished": "2026-04-28T10:44:14+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-068c55", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Provision of Actors for Family Liaison Officer Training", "description": "This notice confirms that the Authority is awarding a contract for the provision of actors to support the delivery of Family Liaison Officer (FLO) training within His Majesty’s Prison and Probation Service (HMPPS).\nFamily Liaison Officers are responsible for maintaining communication with a prisoner’s next of kin, including making initial contact and supporting families whilst handling sensitive discussions. To undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS. The programme equips FLOs with the skills required to support family members through grief and bereavement following a prisoner’s death, as well as following a terminal illness diagnosis. \nThe procurement was conducted through the Ministry of Justice’s E-Sourcing Portal, Jaggaer, under reference ITT_10839 – Provision of Actors for Family Liaison Officer Training.\nTenders were evaluated to identify the Supplier offering the Most Advantageous Tender (MAT), representing the best value for money in accordance with the published evaluation methodology. The assessment methodology used to determine the MAT was Price Per Quality Point (PPQP).\nFollowing completion of the evaluation and moderation process, the Authority has made the decision to award the contract in accordance with the outcome of the procurement process.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "80000000", "description": "Education and training services" } ], "relatedLot": "1" } ], "value": { "amountGross": 138240, "amount": 115200, "currency": "GBP" }, "mainProcurementCategory": "services", "specialRegime": [ "lightTouch" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-11-04T00:00:00+00:00", "endDate": "2031-11-04T23:59:59+00:00" }, "status": "complete", "value": { "amountGross": 138240, "amount": 115200, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Quality, realism and consistency", "numbers": [ { 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"datePublished": "2026-10-09T09:45:13+01:00", "format": "text/html" } ], "assessmentSummariesDateSent": "2026-10-09T00:00:00+01:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2026-11-10T23:59:59+00:00", "status": "scheduled" } ] } ] }, "versionedRelease": { "ocid": "ocds-h6vhtk-068c55", "initiationType": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "tender" } ], "parties": [ { "id": "GB-PPON-PDNN-2773-HVYN", "name": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "Ministry of Justice" } ], "identifier": { "scheme": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON" } ], "id": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "PDNN-2773-HVYN" } ] }, "address": { "streetAddress": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "5 Wellington Place" }, { "releaseID": "074782-2026", "releaseDate": "2026-08-06T14:05:20+01:00", "releaseTag": [ "tender" ], "value": "102 Petty France" } ], "locality": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "Leeds" }, { "releaseID": "074782-2026", "releaseDate": "2026-08-06T14:05:20+01:00", "releaseTag": [ "tender" ], "value": "London" } ], "postalCode": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "LS1 4AP" }, { "releaseID": "074782-2026", "releaseDate": "2026-08-06T14:05:20+01:00", "releaseTag": [ "tender" ], "value": "SW1H 9AJ" } ], "country": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "United Kingdom" } ], "region": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "UKE42" }, { "releaseID": "074782-2026", "releaseDate": "2026-08-06T14:05:20+01:00", "releaseTag": [ "tender" ], "value": "UKI32" } ] }, "contactPoint": { "email": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "MoJProcurementLearningandDevelopment@justice.gov.uk" } ] }, "roles": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": [ "buyer" ] } ], "details": { "url": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "https://www.gov.uk/government/organisations/ministry-of-justice/about/procurement" } ], "classifications": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } ] } }, { "id": "GB-PPON-PCNW-3643-CWJJ", "name": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "Emergency Services Solutions Ltd" } ], "identifier": { "scheme": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "GB-PPON" } ], "id": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "PCNW-3643-CWJJ" } ] }, "address": { "streetAddress": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "Unit A Station Works Lyndhurst Road" } ], "locality": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "Ascot" } ], "postalCode": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "SL5 9ED" } ], "country": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "GB" } ], "countryName": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "United Kingdom" } ], "region": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "UKJ11" } ] }, "contactPoint": { "email": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "gary@ess-support.co.uk" } ] }, "roles": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": [ "supplier" ] } ], "details": { "scale": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "sme" } ], "vcse": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": false } ], "publicServiceMissionOrganization": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": false } ], "shelteredWorkshop": [ { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": false } ] } } ], "buyer": { "id": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON-PDNN-2773-HVYN" } ], "name": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "Ministry of Justice" } ] }, "planning": { "milestones": [ { "id": "engagement", "type": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "engagement" } ], "description": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "Market Engagement will be taking place on the 12th May 2026 and will be held virtually via Microsoft Teams;\n- 10am-10:45am – Market Engagement Presentation from HMPPS and MoJ Commercial. The objective of this session is for the Authority to provide an insight into our requirement and a chance for both the Authority and suppliers to ask questions in a group setting. \n- 11am-4:30pm - Optional supplier one-to-one meetings, available upon request. There will be eight 30-minute slots available, and the Authority will allocate the time slots on a first come, first served basis. The objective of these sessions is for the Authority to ask questions which will be shared within the Presentation, and for suppliers to answer and ask any of their own questions in a private setting. \nPlease register your interest through the messaging function of 'PQQ_577 - Provision of Actors for Family Liaison Officer Training' in the MoJ Jaggaer Portal by no later than 12pm Monday 11th May. Providers are limited to an attendance of two members of staff. Please include the following detail in your message;\n- Full name(s) of attendees\n- Company/organisation name\n- Contact details (E-mail)\n- Confirmation if you would like a separate one to one session\nIf you do not already have a Jaggaer account please register to create an account via the following link - https://ministryofjusticecommercial.bravosolution.co.uk/\nIf you have any issues registering, please contact 0845 0100 132 or email esourcing@justice.gov.uk.\nThis notice is for Information only and the Authority reserves the right to not proceed to tender. Additionally the Authority (MoJ) reserves the right to discontinue the tendering process and not to award the contract.\nThe information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement or the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and the Authority reserves the right at it's absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges the Authority to commence any competitive tender process. The Authority is not / shall not be \nliable for any costs incurred by those expressing an interest in participating in this market engagement exercise. Any contracts are subject to the relevant legal and Cabinet Office controls and policies. The Authority reserves the right to source items included through other means (e.g. an existing contract or framework)." } ], "dueDate": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "2026-05-11T23:59:59+01:00" } ], "status": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "038397-2026", "documentType": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/038397-2026" } ], "datePublished": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "2026-04-28T10:44:14+01:00" } ], "format": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "ocds-h6vhtk-068c55" } ], "legalBasis": { "id": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "Provision of Actors for Family Liaison Officer Training" } ], "description": [ { "releaseID": "038397-2026", "releaseDate": "2026-04-28T10:44:14+01:00", "releaseTag": [ "planning" ], "value": "The Authority is preparing to launch a tender for the provision of actors to support the delivery of Family Liaison Officer training in His Majesty’s Prison and Probation Service (HMPPS). Through this notice the Authority is looking to engage with the current market regarding this future requirement.\nFamily Liaison Officers (FLOs) are responsible for maintaining communication with a prisoner’s next of kin, including making initial contact and handling sensitive discussions. They play a key role in supporting families during difficult and emotional circumstances. In order to undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS, which equips them with the skills to support family members through grief and bereavement following a prisoner’s death, as well as during situations involving terminal illness diagnoses. \nThis requirement is for an external organisation to provide two actors across two days for each training course to play the part of the next of kin which will bring a sense of realism to the scenarios in order for the FLOs to prepare for real life situations. The actors would be required to attend the course in-person on days 3 and 4 of the training, with all sessions taking place at the Prison Service College, Newbold Revel.\nOn the day of the assessment, actors will receive a scenario brief outlining the role of the next of kin they will portray with profiling on characteristics such as religion and background. There will not be a specific script, and instead actors are expected to respond and adapt to the interaction as it develops. Following the exercise, actors will provide feedback on the conversation with the FLO from the perspective of the next of kin.\nThe current expectation is that one course will be delivered per month, with additional courses commissioned on an ad hoc basis if required. We intend to provide at least one month’s notice for each course." }, { "releaseID": "074782-2026", "releaseDate": "2026-08-06T14:05:20+01:00", "releaseTag": [ "tender" ], "value": "This notice is to confirm that the Authority is launching a tender for the provision of actors to support the delivery of Family Liaison Officer training in His Majesty’s Prison and Probation Service (HMPPS).\nFamily Liaison Officers (FLOs) are responsible for maintaining communication with a prisoner’s next of kin, including making initial contact and supporting families whilst handling sensitive discussions. In order to undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS, which equips them with the skills to support family members through grief and bereavement following a prisoner’s death, and terminal illness diagnoses. \nThis requirement is for an external organisation to provide two professional actors across two days for each training course to portray a prisoner's next of kin, during which FLOs will be assessed on their delivery and engagement skills, bringing a sense of realism to the scenarios in order for the FLOs to prepare for real life situations. \nThe actors would be required to attend in-person on days 3 and 4 of the training course, with all sessions typically taking place at the Prison Service College, Newbold Revel. A minimum of one-month's notice shall be provided to the supplier for each course, although the Authority tend to plan 9-months ahead. \nOn the day of the assessment, actors will receive a scenario brief outlining the role of the next of kin they will portray, with profiling on characteristics such as their relationship to the prisoner, key emotions they need to portray, religion and background. There will not be a specific script, and instead actors are expected to respond and adapt to the interaction as it develops whilst remaining within the boundaries set out within the brief. Following the exercise, actors will provide feedback on the conversation with the FLO from the perspective of the next of kin, detailing how the FLO made them feel. \nThe actors provided must have experience in role play, simulation or scenario based acting specifically where emotionally sensitive material is involved.\nThe current expectation is that one course will be delivered per month, with scope for up to four additional courses per year commissioned on an ad hoc basis if required. Volumes are not guaranteed. There are typicall 5 scenario assessments each day, split evenly between the two actors. Each scneario lasts approximately 30 minutes (20 minutes for the role-play, and 10 minutes for feedback). \nIf you are interested in this opportunity, suppliers are strongly encouraged to familiarise themselves with the guidance on registering for and using the Central Digital Platform (CDP), available via Information and guidance for suppliers - GOV.UK. \nFull tender documentation and submission instructions will be available when the Invitation to Tender (ITT) is formally launched. The Authority will assess all Tenders in order to identify the Supplier which has submitted the Most Advantageous Tender. Most Advantageous Tender (MAT) means the Tender that offers the best value for money based on the evaluation assessment criteria. The assessment criteria chosen to determine the MAT is Price Per Quality Point (PPQP). \nThe information set out in this notice, including the nature and scope of the requirement, estimated values, and CPV classifications, is provided for guidance and may be subject to change. The Authority reserves the right to amend the procurement approach or requirements at any stage and is not bound to enter into any contract as a result of this notice. \nThe Ministry of Justice is using the E-Sourcing Portal, Jaggaer, for this procurement which means the ITT is available only in electronic form. To access this procurement opportunity please log on to Jaggaer at https://ministryofjusticecommercial.bravosolution.co.uk/ and search for the ITT using reference 'ITT_10839 Provision of Actors for Family Liaison Officer Training' to be able to view the ITT documents and submit a response.\nIf you do not already have a Jaggaer account please register to create an account via the following link - https://ministryofjusticecommercial.bravosolution.co.uk/\nIf you have any issues registering, please contact 0845 0100 132 or e-mail esourcing@justice.gov.uk. Any queries regarding Jaggaer should be sent to the Authority’s \nCentral Support Team (Mon–Fri, 08:30–17:00) by calling 0845 0100 132 or emailing: esourcing@justice.gov.uk" }, { "releaseID": "095483-2026", "releaseDate": "2026-10-09T09:45:13+01:00", "releaseTag": [ "award", "contract" ], "value": "This notice confirms that the Authority is awarding a contract for the provision of actors to support the delivery of Family Liaison Officer (FLO) training within His Majesty’s Prison and Probation Service (HMPPS).\nFamily Liaison Officers are responsible for maintaining communication with a prisoner’s next of kin, including making initial contact and supporting families whilst handling sensitive discussions. To undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS. The programme equips FLOs with the skills required to support family members through grief and bereavement following a prisoner’s death, as well as following a terminal illness diagnosis. \nThe procurement was conducted through the Ministry of Justice’s E-Sourcing Portal, Jaggaer, under reference ITT_10839 – Provision of Actors for Family Liaison Officer Training.\nTenders were evaluated to identify the Supplier offering the Most Advantageous Tender (MAT), representing the best value for money in accordance with the published evaluation methodology. 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