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Assistant Director of Contracts and Income\tContract oversight
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No conflicts of interest were declared
The contract for the Provision of Monitoring Service for the AED waitlist was awarded under Direct Award Process C following a proportionate, risk‑based assessment of the key and basic selection criteria. No weighted or scored evaluation was undertaken, in line with PSR requirements. Instead, criteria were prioritised, with patient safety and continuity of care treated as overriding considerations.
The incumbent provider was assessed as best placed to deliver the service, as it is already providing active monitoring of the AED waitlist, with established clinical oversight, escalation processes, and access to historical patient data. The provider’s service is fully integrated with existing AED pathways, systems, and governance arrangements. Changing provider would introduce significant clinical and operational risks, including disruption to monitoring, delays in escalation, and risks associated with transferring sensitive patient information.
The provider met all basic selection criteria, with no concerns identified regarding capability, governance, compliance, or financial stability. Retaining the incumbent also represents best value for money, as it avoids additional mobilisation, transition, and system integration costs without delivering any clear improvement in outcomes.
On this basis, the criteria for Direct Award Process C were met, as no reasonable alternative provider could deliver the service to the required standard without unacceptable risk to patients or service continuity."
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