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For indicative purposes, please note that the scope of the IFD must include:\n•\tA single digital point of entry with clear navigation and self-serve information and integrated contact recording to ensure all interactions are captured, \n•\tA multi-channel contact model including online and phone \n•\tSupported navigation delivered through skilled practitioners who hold holistic, strength-based conversations \n•\tWarm referrals and coordinated handovers into early help services \n•\tEffective triage that identifies and escalates safeguarding concerns safely and quickly \n•\tA single directory and open data model for service listings \n•\tA joined-up workforce with thresholds and decision points that are easy to apply \n•\tShared visibility across partners\nPlease note that the Council reserves the right to refine the scope of this proposed procurement following the market engagement process. In addition, please note that this procurement remains subject to governance approval. Therefore, the Council will confirm the final scope of the procurement, including but not limited to, the contract duration and confirmed procurement timetable in the corresponding Tender Notice following the conclusion of the requisite governance process.\nHowever, please note that the Council currently envisages that this service will be implemented by April 2027 under a two (2) year contract term. \nIn addition, please note that the contracting authority for this service is Essex County Council and any Successor Body meaning one or more entities which assumes any of the Council's functions (as applicable) as a result of Local Government Reform (LGR). Such successor body or bodies may be, without limitation, a local authority, a combined authority, a combined county authority, a strategic authority or any other status determined pursuant to the Devolution and LGR Legislation.\nIn addition, please note that further details of the Council's commissioning intentions for this service and a suite of soft market test questions can be located via the Council's e-tendering portal, ProContract: https://procontract.due-north.com/ \nPlease note that you will need to undertake the registration process to secure a user account to access the soft market test questionnaire on ProContract. However, please be advised that the registration process is free of charge and provides access to all the current and forthcoming procurement opportunities for Essex County Council alongside several other public sector organisations.\nPlease note that the deadline for the soft market test responses will be 17:00 on Friday 13th March 2026 and all responses must be submitted via the online questionnaire in ProContract." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "85000000", "description": "Health and social work services" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "UKH3" } ], "country": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "1" } ] } ], "mainProcurementCategory": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "services" } ], "specialRegime": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": [ "lightTouch" ] } ], "aboveThreshold": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": true } ], "lots": [ { "id": "1", "suitability": { "sme": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": true } ], "vcse": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": true } ] }, "contractPeriod": { "startDate": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "2027-04-01T00:00:00+01:00" } ], "endDate": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "2029-03-31T23:59:59+01:00" } ] }, "status": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "planning" } ] } ], "status": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "planning" } ] }, "language": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": "en" } ], "extensions": [ { "releaseID": "017777-2026", "releaseDate": "2026-02-27T10:55:52Z", "releaseTag": [ "planning" ], "value": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ] } } ] }