{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-06551d", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-09-07T14:20:19+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-06551d" ], "records": [ { "ocid": "ocds-h6vhtk-06551d", "releases": [ { "ocid": "ocds-h6vhtk-06551d", "id": "013927-2026", "tag": [ "planning" ], "date": "2026-02-16T15:09:55Z", "initiationType": "tender", "parties": [ { "name": "Department for Science, Innovation & Technology", "id": "GB-PPON-PVWZ-3216-PVQL", "identifier": { "scheme": "GB-PPON", "id": "PVWZ-3216-PVQL" }, "address": { "streetAddress": "22 Whitehall", "locality": "London", "postalCode": "SW1A 2EG", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "commissioning-digital@dsit.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PVWZ-3216-PVQL", "name": "Department for Science, Innovation & Technology" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Organisations interest in participating in this pre-market engagement must contact commissioning-digital@dsit.gov.uk to access the pre-market engagement document. \nOrganisation participating will be required to submit a response to the Departments Questionnaire by 12:00 Noon Monday 2nd March 2026.", "dueDate": "2026-03-02T23:59:59+00:00", "status": "scheduled" } ], "documents": [ { "id": "013927-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/013927-2026", "datePublished": "2026-02-16T15:09:55Z", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-06551d", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "GOV Voice", "description": "DSIT is exploring how the latest AI Voice technology could significantly improve citizen’s experience of government call centres by introducing citizen-facing generative AI solutions, and is seeking suppliers who may form part of the solution.\nThis premarket engagement seeks information relating to providing an AI Voice Technology Solution. \nWe are interested in learning from suppliers what they have already deployed in both the public and private sectors, to understand the functionality, scalability, interoperability, financial models and AI evaluation framework of current production systems. \nTo access the premarket engagmeent documentation please contact commissioning-digital@dsit.gov.uk and submit your response to this pre-market engagement exercise.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48510000", "description": "Communication software package" }, { "scheme": "CPV", "id": "72222300", "description": "Information technology services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 1, "amount": 1, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-06-26T00:00:00+01:00", "endDate": "2026-06-29T23:59:59+01:00" }, "status": "planning" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "buyerID": [], "id": "051014-2026", "tag": [ "tender" ], "date": "2026-05-29T16:34:55+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-06551d", "parties": [ { "name": "Department for Science, Innovation & Technology", "id": "GB-PPON-PVWZ-3216-PVQL", "identifier": { "scheme": "GB-PPON", "id": "PVWZ-3216-PVQL" }, "address": { "streetAddress": "22 Whitehall", "locality": "London", "postalCode": "SW1A 2EG", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "commissioning-digital@dsit.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PVWZ-3216-PVQL", "name": "Department for Science, Innovation & Technology" }, "tender": { "id": "PRJ_6648", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "GOV Voice", "description": "The Gov Voice programme, led by the Department for Science, Innovation and Technology, is focused on establishing a cross-government, AI-enabled voice capability to modernise how citizens interact with public sector contact services. It centres on deploying generative AI voice technology as a core component of a more integrated and consistent approach to service delivery across organisations.\nA key aim of the programme is to enhance the overall citizen experience by enabling automated handling of routine enquiries. This approach is designed to reduce wait times, improve accessibility, and provide quicker resolutions for common queries, supporting a more responsive interface with government services.\nAlongside these user benefits, the programme introduces a reusable and scalable platform that can be adopted across multiple organisations. By providing a centrally assured solution, it reduces duplication of effort and enables a more efficient, coordinated model for delivering voice-based services at scale.\nCrucially, while led centrally, Gov Voice is intended to be applicable across the whole public sector landscape, enabling adoption by central government departments, local government organisations, and Arm’s Length Bodies (ALBs) to provide a consistent, interoperable voice capability that can operate securely within government environments and scale across multiple services.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" }, { "scheme": "CPV", "id": "48517000", "description": "IT software package" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 10800000, "amount": 9000000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "This procurement is a competitive flexible procedure under Section 20 of the Procurement Act 2023. The process has been specifically designed to consists of two stages. The two stages are set out below.\nStage 1: Suppliers are asked to respond to the Conditions of Participation (CoP), which will constitute a request to participate in this procurement process. \nBidders will be issued with a PSQ including instructions and a set of questions which are to demonstrate bidders':\n- Compliance\n- Supply chain approach\n- Financial capacity\n- Legal capacity\n- Security and Data Protection compliance\n-Conflicts of Interest\n-Technical ability\nResponses to all questions will be evaluated against the evaluation criteria. \nThe evaluation criteria for the CoP is set out in the document titled \" Stage 1 Procurement Selection Questionnaire\". \nDSIT intends to invite up to three (three) of the highest-scoring suppliers, following evaluation of their CoP responses, to submit initial tenders for this procurement. \nStage 2: Those Suppliers (top 3) who have been shortlisted following the conclusion of stage 1 will be invited to to stage 2 invitation tender which comprises of 3 main components which includes Product Evaluation, Written Technical Response and a Commercial Submission. The Product Evaluation is hands-on product evaluation within a sandbox environment using synthetic data, enabling the Authority to directly test and score real-world performance, functionality, and scalability of each solution. For the Technical Response bidders will be required a written response to a number of pre-defined questions which will be provided at stage 2. The commercial submission requires suppliers to submit scenario-based pricing and detailed cost breakdowns, with scores calculated proportionally against competing bids to assess overall value for money which will also be provided at stage 2. \nAward Criteria\nAward Criteria will be set out in the 'Stage 1 - Procurement Selection Questionnaire'." }, "mainProcurementCategory": "goods", "aboveThreshold": true, "submissionMethodDetails": "https://beisgroup.ukp.app.jaggaer.com/", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-06-23T12:00:00+01:00", "enquiryPeriod": { "endDate": "2026-06-16T17:00:00+01:00" }, "awardPeriod": { "endDate": "2026-06-30T23:59:59+01:00" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 10800000, "amount": 9000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Product Evaluation, Technical Response & Social Value", "description": "All evaluation components are proportionatley weighted out of 100% being the following: \nProduct Evaluation: 60% \nWritten Technical Evaluatuion:30%\nSocial Value: 10%\nThe aggregated scores are combined to produce a final result based on a 70% weighting for quality.\nThese will be evaluated in accordance with the scoring matrices set out in the ITT\nPlease see 'Stage 1: Procurement Specific Questionnaire' for further information", "numbers": [ { "number": 70, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial Response", "description": "All evaluation components for the commercial element are proportionately weighted out of 100%, comprising the following:\nScenario-Based Pricing: 50%\nCommercial Breakdown: 50%\nThe aggregated scores are combined to produce a final result based on a 30% weighting for commercial (price), forming part of the overall evaluation of the Most Advantageous Tender.\nThese will be evaluated in accordance with the scoring matrices set out in the ITT\nPlease see 'Stage 1: Procurement Specific Questionnaire' for further information", "numbers": [ { "number": 30, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 3 }, "selectionCriteria": { "criteria": [ { "description": "Stage 1 assesses whether suppliers are suitable and capable of participating in the procurement through completion of the Procurement Selection Questionnaire (PSQ). \nThe criteria comprise:\nMandatory Requirements (Pass/Fail):\nSuppliers must demonstrate compliance with essential baseline requirements to remain in the process.\nTechnical Capability Assessment (Scored):\nSuppliers are evaluated on their ability to deliver Gov Voice through responses covering:\nRelevant case studies and experience\nVoice AI capability\nPlatform, deployment and integration capability\nService capability and delivery model\nFurther information can be found via the following documents: 'Document 1A - Invitation to Tender - Gov Voice, Document 1B - Stage 1 Procurement Selection Questionnaire Guidance'", "forReduction": true } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-09-14T00:00:00+01:00", "endDate": "2027-09-14T23:59:59+01:00", "maxExtentDate": "2029-09-14T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "This contract will be for an inital period of 12 months with extension options of 2 x1 years (24 months); bringing hte maximum duration of this agreement to 3 years (36 months)" }, "description": null } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "future", "documentType": "biddingDocuments", "accessDetails": "All documentation relating to stage 1 and the overall tender can be found via the department procurement portal. \nSpecific Stage 2 documentation will be issued to those organisation which have been shortlisted comprising of the commercial response document and technical response document." }, { "id": "A-16969", "documentType": "biddingDocuments", "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-16969", "format": "application/pdf" }, { "id": "051014-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/051014-2026", "datePublished": "2026-05-29T16:34:55+01:00", "format": "text/html" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "buyerID": [], "id": "084461-2026", "tag": [ "award", "contract" ], "date": "2026-09-07T14:20:19+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-06551d", "parties": [ { "name": "Department for Science, Innovation & Technology", "id": "GB-PPON-PVWZ-3216-PVQL", "identifier": { "scheme": "GB-PPON", "id": "PVWZ-3216-PVQL" }, "address": { "streetAddress": "22 Whitehall", "locality": "London", "postalCode": "SW1A 2EG", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "commissioning-digital@dsit.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } }, { "name": "Eleven Labs", "id": "GB-PPON-PNQP-6955-XGTJ", "identifier": { "scheme": "GB-PPON", "id": "PNQP-6955-XGTJ" }, "address": { "streetAddress": "33 Broadwick Street, Floor 4", "locality": "Wilmington", "postalCode": "W1F 0DQ", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "AR@elevenlabs.io" }, "roles": [ "supplier", "tenderer" ], "details": { "url": "http://www.elevenlabs.io/", "scale": "large", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false }, "control": { "description": "ELEVEN LABS LTD (UK Entity Company number 13826669) persons with significant control and directors: https://find-and-update.company-information.service.gov.uk/company/13826669/officers" } } ], "buyer": { "id": "GB-PPON-PVWZ-3216-PVQL", "name": "Department for Science, Innovation & Technology" }, "tender": { "id": "PRJ_6648", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "GOV Voice", "description": "The Gov Voice programme, led by the Department for Science, Innovation and Technology, is focused on establishing a cross-government, AI-enabled voice capability to modernise how citizens interact with public sector contact services. It centres on deploying generative AI voice technology as a core component of a more integrated and consistent approach to service delivery across organisations.\nA key aim of the programme is to enhance the overall citizen experience by enabling automated handling of routine enquiries. This approach is designed to reduce wait times, improve accessibility, and provide quicker resolutions for common queries, supporting a more responsive interface with government services.\nAlongside these user benefits, the programme introduces a reusable and scalable platform that can be adopted across multiple organisations. By providing a centrally assured solution, it reduces duplication of effort and enables a more efficient, coordinated model for delivering voice-based services at scale.\nCrucially, while led centrally, Gov Voice is intended to be applicable across the whole public sector landscape, enabling adoption by central government departments, local government organisations, and Arm’s Length Bodies (ALBs) to provide a consistent, interoperable voice capability that can operate securely within government environments and scale across multiple services.", "status": "complete", "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "lots": [ { "id": "1", "status": "complete", "description": null } ] }, "bids": { "details": [ { "id": "1", "status": "valid", "tenderers": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": "Eleven Labs" } ], "relatedLots": [ "1" ] } ], "statistics": [ { "id": "1", "measure": "bids", "value": 1, "relatedLot": "1" }, { "id": "2", "measure": "finalStageBids", "value": 1, "relatedLot": "1" }, { "id": "3", "measure": "smeFinalStageBids", "value": 0, "relatedLot": "1" }, { "id": "4", "measure": "vcseFinalStageBids", "value": 0, "relatedLot": "1" } ] }, "awards": [ { "id": "1", "title": "Gov Voice", "status": "active", "date": "2026-09-07T00:00:00+01:00", "value": { "amountGross": 10800000, "amount": 9000000, "currency": "GBP" }, "mainProcurementCategory": "goods", "aboveThreshold": true, "suppliers": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": "Eleven Labs" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48517000", "description": "IT software package" }, { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "contractPeriod": { "startDate": "2026-09-18T00:00:00+01:00", "endDate": "2027-09-17T23:59:59+01:00", "maxExtentDate": "2029-09-17T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "This contract will be for an inital period of 12 months with extension options of 2 x1 years (24 months); bringing the maximum duration of this agreement to 3 years (36 months)" }, "relatedLots": [ "1" ], "subcontracting": { "subcontracts": [ { "id": "1", "mainContractors": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": "Eleven Labs" } ], "description": "ELEVEN LABS LTD (UK Entity Company number 13826669) persons with significant control and directors: https://findandupdate.companyinformation.service.gov.uk/company/13826669/officers" } ] }, "documents": [ { "id": "084461-2026", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/084461-2026", "datePublished": "2026-09-07T14:20:19+01:00", "format": "text/html" } ], "assessmentSummariesDateSent": "2026-09-07T00:00:00+01:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2026-09-18T23:59:59+01:00", "status": "scheduled" } ] } ], "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-06551d-2026-09-07T14:20:19+01:00", "date": "2026-09-07T14:20:19+01:00", "ocid": "ocds-h6vhtk-06551d", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PVWZ-3216-PVQL", "name": "Department for Science, Innovation & Technology", "identifier": { "scheme": "GB-PPON", "id": "PVWZ-3216-PVQL" }, "address": { "streetAddress": "22 Whitehall", "locality": "London", "postalCode": "SW1A 2EG", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "commissioning-digital@dsit.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } }, { "id": "GB-PPON-PNQP-6955-XGTJ", "name": "Eleven Labs", "identifier": { "scheme": "GB-PPON", "id": "PNQP-6955-XGTJ" }, "address": { "streetAddress": "33 Broadwick Street, Floor 4", "locality": "Wilmington", "postalCode": "W1F 0DQ", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "AR@elevenlabs.io" }, "roles": [ "supplier", "tenderer" ], "details": { "url": "http://www.elevenlabs.io/", "scale": "large", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false }, "control": { "description": "ELEVEN LABS LTD (UK Entity Company number 13826669) persons with significant control and directors: https://find-and-update.company-information.service.gov.uk/company/13826669/officers" } } ], "buyer": { "id": "GB-PPON-PVWZ-3216-PVQL", "name": "Department for Science, Innovation & Technology" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Organisations interest in participating in this pre-market engagement must contact commissioning-digital@dsit.gov.uk to access the pre-market engagement document. \nOrganisation participating will be required to submit a response to the Departments Questionnaire by 12:00 Noon Monday 2nd March 2026.", "dueDate": "2026-03-02T23:59:59+00:00", "status": "scheduled" } ], "documents": [ { "id": "013927-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/013927-2026", "datePublished": "2026-02-16T15:09:55Z", "format": "text/html" } ] }, "tender": { "id": "PRJ_6648", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "GOV Voice", "description": "The Gov Voice programme, led by the Department for Science, Innovation and Technology, is focused on establishing a cross-government, AI-enabled voice capability to modernise how citizens interact with public sector contact services. It centres on deploying generative AI voice technology as a core component of a more integrated and consistent approach to service delivery across organisations.\nA key aim of the programme is to enhance the overall citizen experience by enabling automated handling of routine enquiries. This approach is designed to reduce wait times, improve accessibility, and provide quicker resolutions for common queries, supporting a more responsive interface with government services.\nAlongside these user benefits, the programme introduces a reusable and scalable platform that can be adopted across multiple organisations. By providing a centrally assured solution, it reduces duplication of effort and enables a more efficient, coordinated model for delivering voice-based services at scale.\nCrucially, while led centrally, Gov Voice is intended to be applicable across the whole public sector landscape, enabling adoption by central government departments, local government organisations, and Arm’s Length Bodies (ALBs) to provide a consistent, interoperable voice capability that can operate securely within government environments and scale across multiple services.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" }, { "scheme": "CPV", "id": "48517000", "description": "IT software package" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 10800000, "amount": 9000000, "currency": "GBP" }, "mainProcurementCategory": "goods", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-09-14T00:00:00+01:00", "endDate": "2027-09-14T23:59:59+01:00", "maxExtentDate": "2029-09-14T23:59:59+01:00" }, "status": "complete", "value": { "amountGross": 10800000, "amount": 9000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Product Evaluation, Technical Response & Social Value", "description": "All evaluation components are proportionatley weighted out of 100% being the following: \nProduct Evaluation: 60% \nWritten Technical Evaluatuion:30%\nSocial Value: 10%\nThe aggregated scores are combined to produce a final result based on a 70% weighting for quality.\nThese will be evaluated in accordance with the scoring matrices set out in the ITT\nPlease see 'Stage 1: Procurement Specific Questionnaire' for further information", "numbers": [ { "number": 70, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial Response", "description": "All evaluation components for the commercial element are proportionately weighted out of 100%, comprising the following:\nScenario-Based Pricing: 50%\nCommercial Breakdown: 50%\nThe aggregated scores are combined to produce a final result based on a 30% weighting for commercial (price), forming part of the overall evaluation of the Most Advantageous Tender.\nThese will be evaluated in accordance with the scoring matrices set out in the ITT\nPlease see 'Stage 1: Procurement Specific Questionnaire' for further information", "numbers": [ { "number": 30, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 3 }, "selectionCriteria": { "criteria": [ { "description": "Stage 1 assesses whether suppliers are suitable and capable of participating in the procurement through completion of the Procurement Selection Questionnaire (PSQ). \nThe criteria comprise:\nMandatory Requirements (Pass/Fail):\nSuppliers must demonstrate compliance with essential baseline requirements to remain in the process.\nTechnical Capability Assessment (Scored):\nSuppliers are evaluated on their ability to deliver Gov Voice through responses covering:\nRelevant case studies and experience\nVoice AI capability\nPlatform, deployment and integration capability\nService capability and delivery model\nFurther information can be found via the following documents: 'Document 1A - Invitation to Tender - Gov Voice, Document 1B - Stage 1 Procurement Selection Questionnaire Guidance'", "forReduction": true } ] }, "hasRenewal": true, "renewal": { "description": "This contract will be for an inital period of 12 months with extension options of 2 x1 years (24 months); bringing hte maximum duration of this agreement to 3 years (36 months)" } } ], "status": "complete", "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "This procurement is a competitive flexible procedure under Section 20 of the Procurement Act 2023. The process has been specifically designed to consists of two stages. The two stages are set out below.\nStage 1: Suppliers are asked to respond to the Conditions of Participation (CoP), which will constitute a request to participate in this procurement process. \nBidders will be issued with a PSQ including instructions and a set of questions which are to demonstrate bidders':\n- Compliance\n- Supply chain approach\n- Financial capacity\n- Legal capacity\n- Security and Data Protection compliance\n-Conflicts of Interest\n-Technical ability\nResponses to all questions will be evaluated against the evaluation criteria. \nThe evaluation criteria for the CoP is set out in the document titled \" Stage 1 Procurement Selection Questionnaire\". \nDSIT intends to invite up to three (three) of the highest-scoring suppliers, following evaluation of their CoP responses, to submit initial tenders for this procurement. \nStage 2: Those Suppliers (top 3) who have been shortlisted following the conclusion of stage 1 will be invited to to stage 2 invitation tender which comprises of 3 main components which includes Product Evaluation, Written Technical Response and a Commercial Submission. The Product Evaluation is hands-on product evaluation within a sandbox environment using synthetic data, enabling the Authority to directly test and score real-world performance, functionality, and scalability of each solution. For the Technical Response bidders will be required a written response to a number of pre-defined questions which will be provided at stage 2. The commercial submission requires suppliers to submit scenario-based pricing and detailed cost breakdowns, with scores calculated proportionally against competing bids to assess overall value for money which will also be provided at stage 2. \nAward Criteria\nAward Criteria will be set out in the 'Stage 1 - Procurement Selection Questionnaire'." }, "submissionMethodDetails": "https://beisgroup.ukp.app.jaggaer.com/", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-06-23T12:00:00+01:00", "enquiryPeriod": { "endDate": "2026-06-16T17:00:00+01:00" }, "awardPeriod": { "endDate": "2026-06-30T23:59:59+01:00" }, "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "future", "documentType": "biddingDocuments", "accessDetails": "All documentation relating to stage 1 and the overall tender can be found via the department procurement portal. \nSpecific Stage 2 documentation will be issued to those organisation which have been shortlisted comprising of the commercial response document and technical response document." }, { "id": "A-16969", "documentType": "biddingDocuments", "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-16969", "format": "application/pdf" }, { "id": "051014-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/051014-2026", "datePublished": "2026-05-29T16:34:55+01:00", "format": "text/html" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "bids": { "details": [ { "id": "1", "status": "valid", "tenderers": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": "Eleven Labs" } ], "relatedLots": [ "1" ] } ], "statistics": [ { "id": "1", "measure": "bids", "value": 1, "relatedLot": "1" }, { "id": "2", "measure": "finalStageBids", "value": 1, "relatedLot": "1" }, { "id": "3", "measure": "smeFinalStageBids", "value": 0, "relatedLot": "1" }, { "id": "4", "measure": "vcseFinalStageBids", "value": 0, "relatedLot": "1" } ] }, "awards": [ { "id": "1", "title": "Gov Voice", "status": "active", "date": "2026-09-07T00:00:00+01:00", "value": { "amountGross": 10800000, "amount": 9000000, "currency": "GBP" }, "mainProcurementCategory": "goods", "aboveThreshold": true, "suppliers": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": "Eleven Labs" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48517000", "description": "IT software package" }, { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "contractPeriod": { "startDate": "2026-09-18T00:00:00+01:00", "endDate": "2027-09-17T23:59:59+01:00", "maxExtentDate": "2029-09-17T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "This contract will be for an inital period of 12 months with extension options of 2 x1 years (24 months); bringing the maximum duration of this agreement to 3 years (36 months)" }, "relatedLots": [ "1" ], "subcontracting": { "subcontracts": [ { "id": "1", "mainContractors": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": "Eleven Labs" } ], "description": "ELEVEN LABS LTD (UK Entity Company number 13826669) persons with significant control and directors: https://findandupdate.companyinformation.service.gov.uk/company/13826669/officers" } ] }, "documents": [ { "id": "084461-2026", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/084461-2026", "datePublished": "2026-09-07T14:20:19+01:00", "format": "text/html" } ], "assessmentSummariesDateSent": "2026-09-07T00:00:00+01:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2026-09-18T23:59:59+01:00", "status": "scheduled" } ] } ] }, "versionedRelease": { "ocid": "ocds-h6vhtk-06551d", "initiationType": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "tender" } ], "parties": [ { "id": "GB-PPON-PVWZ-3216-PVQL", "name": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "Department for Science, Innovation & Technology" } ], "identifier": { "scheme": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "GB-PPON" } ], "id": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "PVWZ-3216-PVQL" } ] }, "address": { "streetAddress": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "22 Whitehall" } ], "locality": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "London" } ], "postalCode": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "SW1A 2EG" } ], "country": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "United Kingdom" } ], "region": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "UKI32" } ] }, "contactPoint": { "email": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "commissioning-digital@dsit.gov.uk" } ] }, "roles": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": [ "buyer" ] } ], "details": { "classifications": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } ] } }, { "id": "GB-PPON-PNQP-6955-XGTJ", "name": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "Eleven Labs" } ], "identifier": { "scheme": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "GB-PPON" } ], "id": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "PNQP-6955-XGTJ" } ] }, "address": { "streetAddress": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "33 Broadwick Street, Floor 4" } ], "locality": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "Wilmington" } ], "postalCode": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "W1F 0DQ" } ], "country": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "GB" } ], "countryName": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "United Kingdom" } ], "region": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "UKI32" } ] }, "contactPoint": { "email": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "AR@elevenlabs.io" } ] }, "roles": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": [ "supplier", "tenderer" ] } ], "details": { "url": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "http://www.elevenlabs.io/" } ], "scale": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "large" } ], "vcse": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": false } ], "publicServiceMissionOrganization": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": false } ], "shelteredWorkshop": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": false } ] }, "control": { "description": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "ELEVEN LABS LTD (UK Entity Company number 13826669) persons with significant control and directors: https://find-and-update.company-information.service.gov.uk/company/13826669/officers" } ] } } ], "buyer": { "id": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "GB-PPON-PVWZ-3216-PVQL" } ], "name": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "Department for Science, Innovation & Technology" } ] }, "planning": { "milestones": [ { "id": "engagement", "type": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "engagement" } ], "description": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "Organisations interest in participating in this pre-market engagement must contact commissioning-digital@dsit.gov.uk to access the pre-market engagement document. \nOrganisation participating will be required to submit a response to the Departments Questionnaire by 12:00 Noon Monday 2nd March 2026." } ], "dueDate": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "2026-03-02T23:59:59+00:00" } ], "status": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "013927-2026", "documentType": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/013927-2026" } ], "datePublished": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "2026-02-16T15:09:55Z" } ], "format": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "ocds-h6vhtk-06551d" }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "PRJ_6648" } ], "legalBasis": { "id": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "GOV Voice" } ], "description": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "DSIT is exploring how the latest AI Voice technology could significantly improve citizen’s experience of government call centres by introducing citizen-facing generative AI solutions, and is seeking suppliers who may form part of the solution.\nThis premarket engagement seeks information relating to providing an AI Voice Technology Solution. \nWe are interested in learning from suppliers what they have already deployed in both the public and private sectors, to understand the functionality, scalability, interoperability, financial models and AI evaluation framework of current production systems. \nTo access the premarket engagmeent documentation please contact commissioning-digital@dsit.gov.uk and submit your response to this pre-market engagement exercise." }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "The Gov Voice programme, led by the Department for Science, Innovation and Technology, is focused on establishing a cross-government, AI-enabled voice capability to modernise how citizens interact with public sector contact services. It centres on deploying generative AI voice technology as a core component of a more integrated and consistent approach to service delivery across organisations.\nA key aim of the programme is to enhance the overall citizen experience by enabling automated handling of routine enquiries. This approach is designed to reduce wait times, improve accessibility, and provide quicker resolutions for common queries, supporting a more responsive interface with government services.\nAlongside these user benefits, the programme introduces a reusable and scalable platform that can be adopted across multiple organisations. By providing a centrally assured solution, it reduces duplication of effort and enables a more efficient, coordinated model for delivering voice-based services at scale.\nCrucially, while led centrally, Gov Voice is intended to be applicable across the whole public sector landscape, enabling adoption by central government departments, local government organisations, and Arm’s Length Bodies (ALBs) to provide a consistent, interoperable voice capability that can operate securely within government environments and scale across multiple services." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "48510000", "description": "Communication software package" }, { "scheme": "CPV", "id": "72222300", "description": "Information technology services" } ] }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" }, { "scheme": "CPV", "id": "48517000", "description": "IT software package" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "UK" } ], "country": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "United Kingdom" } ] }, { "region": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "UK" } ], "country": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "GB" } ], "countryName": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "1" } ] } ], "value": { "amountGross": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": 1 }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": 10800000 } ], "amount": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": 1 }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": 9000000 } ], "currency": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "GBP" } ] }, "mainProcurementCategory": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "services" }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "goods" } ], "aboveThreshold": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": true } ], "lots": [ { "id": "1", "suitability": { "sme": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": true } ], "vcse": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": true } ] }, "contractPeriod": { "startDate": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "2026-06-26T00:00:00+01:00" }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "2026-09-14T00:00:00+01:00" } ], "endDate": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "2026-06-29T23:59:59+01:00" }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "2027-09-14T23:59:59+01:00" } ], "maxExtentDate": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "2029-09-14T23:59:59+01:00" } ] }, "status": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "value": { "amountGross": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": 10800000 } ], "amount": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": 9000000 } ], "currency": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "criteria": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "quality", "name": "Product Evaluation, Technical Response & Social Value", "description": "All evaluation components are proportionatley weighted out of 100% being the following: \nProduct Evaluation: 60% \nWritten Technical Evaluatuion:30%\nSocial Value: 10%\nThe aggregated scores are combined to produce a final result based on a 70% weighting for quality.\nThese will be evaluated in accordance with the scoring matrices set out in the ITT\nPlease see 'Stage 1: Procurement Specific Questionnaire' for further information", "numbers": [ { "number": 70, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial Response", "description": "All evaluation components for the commercial element are proportionately weighted out of 100%, comprising the following:\nScenario-Based Pricing: 50%\nCommercial Breakdown: 50%\nThe aggregated scores are combined to produce a final result based on a 30% weighting for commercial (price), forming part of the overall evaluation of the Most Advantageous Tender.\nThese will be evaluated in accordance with the scoring matrices set out in the ITT\nPlease see 'Stage 1: Procurement Specific Questionnaire' for further information", "numbers": [ { "number": 30, "weight": "percentageExact" } ] } ] } ] }, "secondStage": { "maximumCandidates": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": 3 } ] }, "selectionCriteria": { "criteria": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": [ { "description": "Stage 1 assesses whether suppliers are suitable and capable of participating in the procurement through completion of the Procurement Selection Questionnaire (PSQ). \nThe criteria comprise:\nMandatory Requirements (Pass/Fail):\nSuppliers must demonstrate compliance with essential baseline requirements to remain in the process.\nTechnical Capability Assessment (Scored):\nSuppliers are evaluated on their ability to deliver Gov Voice through responses covering:\nRelevant case studies and experience\nVoice AI capability\nPlatform, deployment and integration capability\nService capability and delivery model\nFurther information can be found via the following documents: 'Document 1A - Invitation to Tender - Gov Voice, Document 1B - Stage 1 Procurement Selection Questionnaire Guidance'", "forReduction": true } ] } ] }, "hasRenewal": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": true } ], "renewal": { "description": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "This contract will be for an inital period of 12 months with extension options of 2 x1 years (24 months); bringing hte maximum duration of this agreement to 3 years (36 months)" } ] }, "description": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": null } ] } ], "status": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "procurementMethod": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "selective" } ], "procurementMethodDetails": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "Competitive flexible procedure" } ], "procedure": { "features": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "This procurement is a competitive flexible procedure under Section 20 of the Procurement Act 2023. The process has been specifically designed to consists of two stages. The two stages are set out below.\nStage 1: Suppliers are asked to respond to the Conditions of Participation (CoP), which will constitute a request to participate in this procurement process. \nBidders will be issued with a PSQ including instructions and a set of questions which are to demonstrate bidders':\n- Compliance\n- Supply chain approach\n- Financial capacity\n- Legal capacity\n- Security and Data Protection compliance\n-Conflicts of Interest\n-Technical ability\nResponses to all questions will be evaluated against the evaluation criteria. \nThe evaluation criteria for the CoP is set out in the document titled \" Stage 1 Procurement Selection Questionnaire\". \nDSIT intends to invite up to three (three) of the highest-scoring suppliers, following evaluation of their CoP responses, to submit initial tenders for this procurement. \nStage 2: Those Suppliers (top 3) who have been shortlisted following the conclusion of stage 1 will be invited to to stage 2 invitation tender which comprises of 3 main components which includes Product Evaluation, Written Technical Response and a Commercial Submission. The Product Evaluation is hands-on product evaluation within a sandbox environment using synthetic data, enabling the Authority to directly test and score real-world performance, functionality, and scalability of each solution. For the Technical Response bidders will be required a written response to a number of pre-defined questions which will be provided at stage 2. The commercial submission requires suppliers to submit scenario-based pricing and detailed cost breakdowns, with scores calculated proportionally against competing bids to assess overall value for money which will also be provided at stage 2. \nAward Criteria\nAward Criteria will be set out in the 'Stage 1 - Procurement Selection Questionnaire'." } ] }, "submissionMethodDetails": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "https://beisgroup.ukp.app.jaggaer.com/" } ], "submissionTerms": { "electronicSubmissionPolicy": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "allowed" } ], "languages": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": [ "en" ] } ] }, "expressionOfInterestDeadline": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "2026-06-23T12:00:00+01:00" } ], "enquiryPeriod": { "endDate": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "2026-06-16T17:00:00+01:00" } ] }, "awardPeriod": { "endDate": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "2026-06-30T23:59:59+01:00" } ] }, "documents": [ { "id": "conflictOfInterest", "documentType": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "conflictOfInterest" } ], "description": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "Not published" } ] }, { "id": "future", "documentType": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "biddingDocuments" } ], "accessDetails": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "All documentation relating to stage 1 and the overall tender can be found via the department procurement portal. \nSpecific Stage 2 documentation will be issued to those organisation which have been shortlisted comprising of the commercial response document and technical response document." } ] }, { "id": "A-16969", "documentType": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "biddingDocuments" } ], "url": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-16969" } ], "format": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "application/pdf" } ] }, { "id": "051014-2026", "documentType": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "tenderNotice" } ], "noticeType": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "UK4" } ], "description": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "Tender notice on Find a Tender" } ], "url": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "https://www.find-tender.service.gov.uk/Notice/051014-2026" } ], "datePublished": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "2026-05-29T16:34:55+01:00" } ], "format": [ { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": "text/html" } ] } ] }, "language": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": "en" } ], "extensions": [ { "releaseID": "013927-2026", "releaseDate": "2026-02-16T15:09:55Z", "releaseTag": [ "planning" ], "value": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "releaseID": "051014-2026", "releaseDate": "2026-05-29T16:34:55+01:00", "releaseTag": [ "tender" ], "value": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ], "bids": { "details": [ { "id": "1", "status": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "valid" } ], "tenderers": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "Eleven Labs" } ] } ], "relatedLots": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": [ "1" ] } ] } ], "statistics": [ { "id": "1", "measure": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "bids" } ], "value": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": 1 } ], "relatedLot": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "1" } ] }, { "id": "2", "measure": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "finalStageBids" } ], "value": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": 1 } ], "relatedLot": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "1" } ] }, { "id": "3", "measure": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "smeFinalStageBids" } ], "value": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": 0 } ], "relatedLot": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "1" } ] }, { "id": "4", "measure": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "vcseFinalStageBids" } ], "value": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": 0 } ], "relatedLot": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "1" } ] } ] }, "awards": [ { "id": "1", "title": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "Gov Voice" } ], "status": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "active" } ], "date": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "2026-09-07T00:00:00+01:00" } ], "value": { "amountGross": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": 10800000 } ], "amount": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": 9000000 } ], "currency": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "GBP" } ] }, "mainProcurementCategory": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "goods" } ], "aboveThreshold": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": true } ], "suppliers": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "Eleven Labs" } ] } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": [ { "scheme": "CPV", "id": "48517000", "description": "IT software package" }, { "scheme": "CPV", "id": "48512000", "description": "Interactive voice response software package" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "UK" } ], "country": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "GB" } ], "countryName": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "1" } ] } ], "contractPeriod": { "startDate": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "2026-09-18T00:00:00+01:00" } ], "endDate": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "2027-09-17T23:59:59+01:00" } ], "maxExtentDate": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "2029-09-17T23:59:59+01:00" } ] }, "hasRenewal": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": true } ], "renewal": { "description": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "This contract will be for an inital period of 12 months with extension options of 2 x1 years (24 months); bringing the maximum duration of this agreement to 3 years (36 months)" } ] }, "relatedLots": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": [ "1" ] } ], "subcontracting": { "subcontracts": [ { "id": "1", "mainContractors": [ { "id": "GB-PPON-PNQP-6955-XGTJ", "name": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "Eleven Labs" } ] } ], "description": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "ELEVEN LABS LTD (UK Entity Company number 13826669) persons with significant control and directors: https://findandupdate.companyinformation.service.gov.uk/company/13826669/officers" } ] } ] }, "documents": [ { "id": "084461-2026", "documentType": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "awardNotice" } ], "noticeType": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "UK6" } ], "description": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "Contract award notice on Find a Tender" } ], "url": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "https://www.find-tender.service.gov.uk/Notice/084461-2026" } ], "datePublished": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "2026-09-07T14:20:19+01:00" } ], "format": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "text/html" } ] } ], "assessmentSummariesDateSent": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "2026-09-07T00:00:00+01:00" } ], "milestones": [ { "id": "1", "type": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "futureSignatureDate" } ], "dueDate": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "2026-09-18T23:59:59+01:00" } ], "status": [ { "releaseID": "084461-2026", "releaseDate": "2026-09-07T14:20:19+01:00", "releaseTag": [ "award", "contract" ], "value": "scheduled" } ] } ] } ] } } ] }