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On the next screen enter the contract Reference (DN797251) in the box labelled 'contains' then click search.\nClick on the Blue link for the contract title to view the opportunity.\nTo express an interest you will need to login. If you are not already registered on the www.the-chest.org.uk you will need to return to the home page and click on Register. \nRegister FREE link in the navigation area on the left of the screen. Registration is free of charge and your username and password will be emailed to you.\nCumberland Council are fully supportive of all aspects of diversity including ethnicity, race, religion, age, disability and sexual orientation. In this respect Cumberland Council \nwelcome an expressions of interest from ethnic minority, disabled and other diverse business communities and the voluntary sector.\nEconomic operators are therefore required to fully comply with all statutory obligations/applicable legislation and there will be a requirement to participate in the Authority's supplier audits on all aspects of diversity.\nThe Contracting Authority expressly reserves the right:\n(i) not to award any contract as a result of the procurement process commenced by publication of this notice; and\n(ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates. 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This approach has proven effective in managing bookings through direct communication and manual coordination. While the continuation of an offline service is preferred for the duration of the upcoming short-term arrangement, the Council may consider transitioning to an online booking platform when procuring this service for a longer-term contract. This future consideration would aim to enhance efficiency, accessibility, and reporting capabilities.\nThe Service Provider will have an awareness of the Authority's travel and subsistence scheme policy. Should the policy be amended by the Authority at any time during the term of the contract, the Supplier shall be advised of the changes by the Authority and agree with the Authority if any changes to the Supplier's processes and procedures may be required for the booking service to be compliant with the policy.\nThe Supplier shall keep the Authority up to date of any changes to the supplier's processes and procedures which may affect the booking service.\nThe Supplier shall ensure that their personnel possess relevant travel industry experience and hold qualifications equivalent to the Certificate of Rail Agent Competency (CORAC), as administered by the Rail Delivery Group. This qualification replaces the former ATOC Certificates and is a recognised standard for rail travel competency. The Supplier should also be familiar with and have a working understanding of the Package Travel and Linked Travel Arrangements Regulations 2018, which remain in force but are currently under government consultation for potential reform. Suppliers are expected to stay informed of any legislative changes that may impact service delivery or consumer protection obligations.\nThe Supplier shall assist in meeting their obligations in respect of any legislative requirements including the Equality Act 2010 or other relevant Law which applies from time to time, and all applicable Health and Safety Standards as dictated by the relevant country.\nThe Council will endeavor to provide the Supplier with as much advance notice as possible for travel and accommodation bookings; however, it should be noted that emergency travel may occasionally be required at short notice.\nThe price will be the price per transaction the supplier indicates in the Pricing schedule of their tender submission.\n as per offline service fees.\nThe Supplier will be required to fix the price of the transaction fees for the term of the contract. Suppliers who will not comply with this condition will not be considered.\nThe Supplier shall advise the Authority of additional/increased charges made by the Train Operating Company (TOC) or any third party that will affect the costs of the Service.\nAny application for a price increase must be made in writing with evidence, giving 28 days' notice. The Authority reserves the right not to accept any price increase if considered unjustified and the Supplier must allow the Authority to inspect all relevant documentation supporting the application.\n30.\tThe Authority will conduct an assessment of all tenders in order to identify the Supplier which has submitted the most advantageous tender in accordance with the assessment methodology and award criteria set out in the Tender Notice and described in this document. In carrying out this assessment, the Authority will disregard any tender from a Supplier that does not satisfy the conditions of participation. The Authority may also disregard a tender:\na.\tfrom a Supplier that is not a United Kingdom Supplier or a treaty state Supplier or that intends to sub-contract the performance of all or part of the Contract to a Supplier that is not a United Kingdom Supplier or a treaty state Supplier; or\nb.\tif the tender breaches a procedural requirement set out in the Tender Notice or associated tender documents; or \nc.\tif the tender offers a price that the Authority considers to be abnormally low for the performance of the Contract. Where the Authority considers that a price offered by a Supplier in its tender is abnormally low, the Authority will notify the Supplier and give the Supplier reasonable opportunity to demonstrate that it will be able to perform the contract for the price offered. 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GATES LIMITED", "identifier": { "scheme": "GB-COH", "id": "00271423" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXLL-8569-ZVBT" } ], "address": { "streetAddress": "9 Library Road", "locality": "Kendal", "postalCode": "LA9 4QB", "country": "GB", "countryName": "United Kingdom", "region": "UKD12" }, "contactPoint": { "email": "businesstravel@gatestravel.co.uk" }, "roles": [ "supplier" ], "details": { "url": "http://gatestravel.co.uk", "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PJGX-9191-DYLV", "name": "Cumberland Council" }, "tender": { "id": "DN797251", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "For the Provision of Travel and Accommodation Booking Service", "description": "The requirements for this procurement is to supply a Travel and Accommodation Booking Service to support the organisation's operational and business travel needs.", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "55110000", "description": "Hotel accommodation services" }, { "scheme": "CPV", "id": "63500000", "description": "Travel agency, tour operator and tourist assistance services" }, { "scheme": "CPV", "id": "79997000", "description": "Business travel services" } ], "deliveryAddresses": [ { "region": "UKD1", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 290000, "amount": 232000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "mainProcurementCategory": "services", "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true, "frameworkAgreement": { "maximumParticipants": 1, "method": "withoutReopeningCompetition", "type": "closed", "description": "The Council currently utilises an offline Travel and Accommodation booking service, which aligns with the operational needs of the existing contract. This approach has proven effective in managing bookings through direct communication and manual coordination. While the continuation of an offline service is preferred for the duration of the upcoming short-term arrangement, the Council may consider transitioning to an online booking platform when procuring this service for a longer-term contract. This future consideration would aim to enhance efficiency, accessibility, and reporting capabilities.\nThe Service Provider will have an awareness of the Authority's travel and subsistence scheme policy. Should the policy be amended by the Authority at any time during the term of the contract, the Supplier shall be advised of the changes by the Authority and agree with the Authority if any changes to the Supplier's processes and procedures may be required for the booking service to be compliant with the policy.\nThe Supplier shall keep the Authority up to date of any changes to the supplier's processes and procedures which may affect the booking service.\nThe Supplier shall ensure that their personnel possess relevant travel industry experience and hold qualifications equivalent to the Certificate of Rail Agent Competency (CORAC), as administered by the Rail Delivery Group. This qualification replaces the former ATOC Certificates and is a recognised standard for rail travel competency. The Supplier should also be familiar with and have a working understanding of the Package Travel and Linked Travel Arrangements Regulations 2018, which remain in force but are currently under government consultation for potential reform. Suppliers are expected to stay informed of any legislative changes that may impact service delivery or consumer protection obligations.\nThe Supplier shall assist in meeting their obligations in respect of any legislative requirements including the Equality Act 2010 or other relevant Law which applies from time to time, and all applicable Health and Safety Standards as dictated by the relevant country.\nThe Council will endeavor to provide the Supplier with as much advance notice as possible for travel and accommodation bookings; however, it should be noted that emergency travel may occasionally be required at short notice.\nThe price will be the price per transaction the supplier indicates in the Pricing schedule of their tender submission.\n as per offline service fees.\nThe Supplier will be required to fix the price of the transaction fees for the term of the contract. Suppliers who will not comply with this condition will not be considered.\nThe Supplier shall advise the Authority of additional/increased charges made by the Train Operating Company (TOC) or any third party that will affect the costs of the Service.\nAny application for a price increase must be made in writing with evidence, giving 28 days' notice. The Authority reserves the right not to accept any price increase if considered unjustified and the Supplier must allow the Authority to inspect all relevant documentation supporting the application.\n30.\tThe Authority will conduct an assessment of all tenders in order to identify the Supplier which has submitted the most advantageous tender in accordance with the assessment methodology and award criteria set out in the Tender Notice and described in this document. In carrying out this assessment, the Authority will disregard any tender from a Supplier that does not satisfy the conditions of participation. The Authority may also disregard a tender:\na.\tfrom a Supplier that is not a United Kingdom Supplier or a treaty state Supplier or that intends to sub-contract the performance of all or part of the Contract to a Supplier that is not a United Kingdom Supplier or a treaty state Supplier; or\nb.\tif the tender breaches a procedural requirement set out in the Tender Notice or associated tender documents; or \nc.\tif the tender offers a price that the Authority considers to be abnormally low for the performance of the Contract. Where the Authority considers that a price offered by a Supplier in its tender is abnormally low, the Authority will notify the Supplier and give the Supplier reasonable opportunity to demonstrate that it will be able to perform the contract for the price offered. The Authority will only disregard the tender if the Supplier cannot satisfactorily demonstrate that it will be able to perform the Contract for the price offered.\n31.\tOnce the assessment has concluded, the Authority will provide an assessment summary to all Suppliers that submitted final tenders to:\na.\tinform them whether they have been successful in being awarded the Contract\nb.\tprovide an explanation of the assessment of the Supplier's tender against the relevant award criteria, in accordance with the requirements of the Act\nc.\twhere different to the Supplier concerned, provide information in respect of the most advantageous tender submitted, including details of the assessment of this tender against the relevant award criteria and the Supplier's name \n32.\tOnce the assessment summaries have been provided to the Suppliers that submitted tenders, the Authority will also publish a contract award notice on the Central Digital Platform to commence the mandatory eight (8) working day standstill period.\n33.\tSubject to completion of the mandatory eight (8) working day standstill period, the Authority entering into the Contract with the preferred Supplier and publication of a Contract Details Notice on the Central Digital Platform (within 30 days of the date on which the Contract is entered into). Where appropriate, a copy of the Contract may also be published on the Central Digital Platform.", "isOpenFrameworkScheme": true, "openFrameworkSchemeEndDate": "2027-07-31T23:59:59+01:00" } }, "submissionMethodDetails": "The documents are available via The Chest - https://www.the-chest.org.uk/\nFor support using the chest please contact Proactis, using the supplier support area.\nFor clarifications, please ensure all correspondence is via The Chest using the message area.\nSuppliers wishing to express an interest and obtain access to the tender documents \nshould go to www.the-chest.org.uk and click on current opportunities from the navigation \narea on the left of the screen. On the next screen enter the contract Reference (DN797251) in the box labelled 'contains' then click search.\nClick on the Blue link for the contract title to view the opportunity.\nTo express an interest you will need to login. If you are not already registered on the www.the-chest.org.uk you will need to return to the home page and click on Register. \nRegister FREE link in the navigation area on the left of the screen. Registration is free of charge and your username and password will be emailed to you.\nCumberland Council are fully supportive of all aspects of diversity including ethnicity, race, religion, age, disability and sexual orientation. In this respect Cumberland Council \nwelcome an expressions of interest from ethnic minority, disabled and other diverse business communities and the voluntary sector.\nEconomic operators are therefore required to fully comply with all statutory obligations/applicable legislation and there will be a requirement to participate in the Authority's supplier audits on all aspects of diversity.\nThe Contracting Authority expressly reserves the right:\n(i) not to award any contract as a result of the procurement process commenced by publication of this notice; and\n(ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers.\nThe contracting authority reserve the right to use any electronic portal during the life of the agreement.\nThe value provided in this notice is only an estimate.\nThe contract term is for 13 months.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2026-02-16T12:00:00Z" }, "enquiryPeriod": { "endDate": "2026-01-30T17:00:00Z" }, "awardPeriod": { "endDate": "2026-02-23T23:59:59Z" }, "lots": [ { "id": "1", "status": "complete", "value": { "amountGross": 290000, "amount": 232000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Quality", "numbers": [ { "number": 50, "weight": "percentageExact" } ] }, { "type": "price", "name": "Price", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2027-04-30T23:59:59+01:00" } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "004452-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/004452-2026", "datePublished": "2026-01-19T15:39:58Z", "format": "text/html" } ], "coveredBy": [ "GPA", "CPTPP" ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_performance_failures_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "value": 8, "relatedLot": "1" }, { "id": "2", "measure": "finalStageBids", "value": 7, "relatedLot": "1" }, { "id": "3", "measure": "smeFinalStageBids", "value": 7, "relatedLot": "1" }, { "id": "4", "measure": "vcseFinalStageBids", "value": 0, "relatedLot": "1" } ] }, "awards": [ { "id": "1", "title": "Travel and Accommodation Booking Services", "status": "active", "date": "2026-04-28T00:00:00+01:00", "value": { "amountGross": 290000, "amount": 241667, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-COH-00271423", "name": "A.G. 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"releaseDate": "2026-01-19T15:39:58Z", "releaseTag": [ "tender" ], "value": "withoutReopeningCompetition" } ], "type": [ { "releaseID": "004452-2026", "releaseDate": "2026-01-19T15:39:58Z", "releaseTag": [ "tender" ], "value": "closed" } ], "description": [ { "releaseID": "004452-2026", "releaseDate": "2026-01-19T15:39:58Z", "releaseTag": [ "tender" ], "value": "single supplier framework" }, { "releaseID": "090716-2026", "releaseDate": "2026-09-24T16:17:09+01:00", "releaseTag": [ "award", "contract" ], "value": "The Council currently utilises an offline Travel and Accommodation booking service, which aligns with the operational needs of the existing contract. This approach has proven effective in managing bookings through direct communication and manual coordination. While the continuation of an offline service is preferred for the duration of the upcoming short-term arrangement, the Council may consider transitioning to an online booking platform when procuring this service for a longer-term contract. This future consideration would aim to enhance efficiency, accessibility, and reporting capabilities.\nThe Service Provider will have an awareness of the Authority's travel and subsistence scheme policy. Should the policy be amended by the Authority at any time during the term of the contract, the Supplier shall be advised of the changes by the Authority and agree with the Authority if any changes to the Supplier's processes and procedures may be required for the booking service to be compliant with the policy.\nThe Supplier shall keep the Authority up to date of any changes to the supplier's processes and procedures which may affect the booking service.\nThe Supplier shall ensure that their personnel possess relevant travel industry experience and hold qualifications equivalent to the Certificate of Rail Agent Competency (CORAC), as administered by the Rail Delivery Group. This qualification replaces the former ATOC Certificates and is a recognised standard for rail travel competency. The Supplier should also be familiar with and have a working understanding of the Package Travel and Linked Travel Arrangements Regulations 2018, which remain in force but are currently under government consultation for potential reform. Suppliers are expected to stay informed of any legislative changes that may impact service delivery or consumer protection obligations.\nThe Supplier shall assist in meeting their obligations in respect of any legislative requirements including the Equality Act 2010 or other relevant Law which applies from time to time, and all applicable Health and Safety Standards as dictated by the relevant country.\nThe Council will endeavor to provide the Supplier with as much advance notice as possible for travel and accommodation bookings; however, it should be noted that emergency travel may occasionally be required at short notice.\nThe price will be the price per transaction the supplier indicates in the Pricing schedule of their tender submission.\n as per offline service fees.\nThe Supplier will be required to fix the price of the transaction fees for the term of the contract. Suppliers who will not comply with this condition will not be considered.\nThe Supplier shall advise the Authority of additional/increased charges made by the Train Operating Company (TOC) or any third party that will affect the costs of the Service.\nAny application for a price increase must be made in writing with evidence, giving 28 days' notice. The Authority reserves the right not to accept any price increase if considered unjustified and the Supplier must allow the Authority to inspect all relevant documentation supporting the application.\n30.\tThe Authority will conduct an assessment of all tenders in order to identify the Supplier which has submitted the most advantageous tender in accordance with the assessment methodology and award criteria set out in the Tender Notice and described in this document. In carrying out this assessment, the Authority will disregard any tender from a Supplier that does not satisfy the conditions of participation. The Authority may also disregard a tender:\na.\tfrom a Supplier that is not a United Kingdom Supplier or a treaty state Supplier or that intends to sub-contract the performance of all or part of the Contract to a Supplier that is not a United Kingdom Supplier or a treaty state Supplier; or\nb.\tif the tender breaches a procedural requirement set out in the Tender Notice or associated tender documents; or \nc.\tif the tender offers a price that the Authority considers to be abnormally low for the performance of the Contract. Where the Authority considers that a price offered by a Supplier in its tender is abnormally low, the Authority will notify the Supplier and give the Supplier reasonable opportunity to demonstrate that it will be able to perform the contract for the price offered. The Authority will only disregard the tender if the Supplier cannot satisfactorily demonstrate that it will be able to perform the Contract for the price offered.\n31.\tOnce the assessment has concluded, the Authority will provide an assessment summary to all Suppliers that submitted final tenders to:\na.\tinform them whether they have been successful in being awarded the Contract\nb.\tprovide an explanation of the assessment of the Supplier's tender against the relevant award criteria, in accordance with the requirements of the Act\nc.\twhere different to the Supplier concerned, provide information in respect of the most advantageous tender submitted, including details of the assessment of this tender against the relevant award criteria and the Supplier's name \n32.\tOnce the assessment summaries have been provided to the Suppliers that submitted tenders, the Authority will also publish a contract award notice on the Central Digital Platform to commence the mandatory eight (8) working day standstill period.\n33.\tSubject to completion of the mandatory eight (8) working day standstill period, the Authority entering into the Contract with the preferred Supplier and publication of a Contract Details Notice on the Central Digital Platform (within 30 days of the date on which the Contract is entered into). 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On the next screen enter the contract Reference (DN797251) in the box labelled 'contains' then click search.\nClick on the Blue link for the contract title to view the opportunity.\nTo express an interest you will need to login. If you are not already registered on the www.the-chest.org.uk you will need to return to the home page and click on Register. \nRegister FREE link in the navigation area on the left of the screen. Registration is free of charge and your username and password will be emailed to you.\nCumberland Council are fully supportive of all aspects of diversity including ethnicity, race, religion, age, disability and sexual orientation. 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