{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-05f80a", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-10-12T14:23:53+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-05f80a" ], "records": [ { "ocid": "ocds-h6vhtk-05f80a", "releases": [ { "ocid": "ocds-h6vhtk-05f80a", "id": "083919-2025", "tag": [ "planning" ], "date": "2025-12-17T14:35:34Z", "initiationType": "tender", "parties": [ { "name": "Portsmouth City Council", "id": "GB-PPON-PCNL-5714-PRZV", "identifier": { "scheme": "GB-PPON", "id": "PCNL-5714-PRZV" }, "address": { "streetAddress": "Civic Offices, Guildhall Square", "locality": "Portsmouth", "postalCode": "PO1 2AL", "country": "GB", "countryName": "United Kingdom", "region": "UKJ31" }, "contactPoint": { "email": "procurement@portsmouthcc.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PCNL-5714-PRZV", "name": "Portsmouth City Council" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Portsmouth City Council (the council) are looking to engage with providers who can deliver an open access social welfare advice service for adults in Portsmouth. \nThis service will provide specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant. \nAs part of this consultation document there is a questionnaire for providers to complete which will help us in deciding our future commissioning models. We welcome any feedback from interested parties. Providers are encouraged to complete as many of the questions within the questionnaire as possible.\nThe questionnaire can be found via this link https://in-tendhost.co.uk/portsmouthcc/aspx/home \nInterested providers should return the PME Questionnaire by 11th January 2026.\nPortsmouth City Council reserves the right to engage further with selected providers who indicate that they can meet the service as described within the questionnaire.", "dueDate": "2026-01-11T23:59:59Z", "status": "scheduled" } ], "documents": [ { "id": "083919-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/083919-2025", "datePublished": "2025-12-17T14:35:34Z", "format": "text/html" } ] }, "tender": { "id": "P00005180", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Portsmouth Advice Service", "description": "Portsmouth City Council (the council) are looking to engage with providers who can deliver an open access social welfare advice service for adults in Portsmouth. \nThis service will provide specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant. \nAs part of this consultation document there is a questionnaire for providers to complete which will help us in deciding our future commissioning models. We welcome any feedback from interested parties. Providers are encouraged to complete as many of the questions within the questionnaire as possible. \nThe existing service provides expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The overarching aim of the provision is to help prevent further crisis and improve outcomes for the individual whilst helping reduce the need for healthcare, social care and other statutory services. All advice is completely free of charge, confidential and impartial. Residents are supported either in-person, by telephone, or via email. The service also has a standalone dedicated website.\nThe council commission the existing advice service through a single provider contract and the service is delivered from one building based centrally within the city. The service receives additional funding via the Household Support Fund to deliver outreach services in eleven community locations including across the city, however, this outreach provision does not form part of the commissioned contract.\nThe current contract commenced on the 1st November 2022 and has run for an initial period of three years. The council have extended this contract for one further year until 31st October 2026 to allow for the service to be retendered. The current value of the contract is £295,000 per annum.\nInterested providers should return the PME Questionnaire using the Intend Portal correspondence function by 11th January 2026, 23:59.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85312400", "description": "Welfare services not delivered through residential institutions" } ], "deliveryAddresses": [ { "region": "UKJ3", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "mainProcurementCategory": "services", "specialRegime": [ "lightTouch" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-11-01T00:00:00Z", "endDate": "2031-10-31T23:59:59Z" }, "status": "planning" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "000369-2026", "tag": [ "planningUpdate" ], "date": "2026-01-05T14:46:39Z", "initiationType": "tender", "ocid": "ocds-h6vhtk-05f80a", "parties": [ { "name": "Portsmouth City Council", "id": "GB-PPON-PCNL-5714-PRZV", "identifier": { "scheme": "GB-PPON", "id": "PCNL-5714-PRZV" }, "address": { "streetAddress": "Civic Offices, Guildhall Square", "locality": "Portsmouth", "postalCode": "PO1 2AL", "country": "GB", "countryName": "United Kingdom", "region": "UKJ31" }, "contactPoint": { "email": "procurement@portsmouthcc.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PCNL-5714-PRZV", "name": "Portsmouth City Council" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Portsmouth City Council (the council) are looking to engage with providers who can deliver an open access social welfare advice service for adults in Portsmouth.\nThis service will provide specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant.\nAs part of this consultation document there is a questionnaire for providers to complete which will help us in deciding our future commissioning models. We welcome any feedback from interested parties. Providers are encouraged to complete as many of the questions within the questionnaire as possible.\nThe questionnaire can be found via this link https://in-tendhost.co.uk/portsmouthcc/aspx/home\nInterested providers should return the PME Questionnaire by 18th January 2026.\nPortsmouth City Council reserves the right to engage further with selected providers who indicate that they can meet the service as described within the questionnaire.", "dueDate": "2026-01-18T23:59:59Z", "status": "scheduled" } ], "documents": [ { "id": "000369-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/000369-2026", "datePublished": "2026-01-05T14:46:39Z", "format": "text/html" } ] }, "tender": { "id": "P00005180", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Portsmouth Advice Service", "description": "Portsmouth City Council (the council) are looking to engage with providers who can deliver an open access social welfare advice service for adults in Portsmouth.\nThis service will provide specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant.\nAs part of this consultation document there is a questionnaire for providers to complete which will help us in deciding our future commissioning models. We welcome any feedback from interested parties. Providers are encouraged to complete as many of the questions within the questionnaire as possible.\nThe existing service provides expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The overarching aim of the provision is to help prevent further crisis and improve outcomes for the individual whilst helping reduce the need for healthcare, social care and other statutory services. All advice is completely free of charge, confidential and impartial. Residents are supported either in-person, by telephone, or via email. The service also has a standalone dedicated website.\nThe council commission the existing advice service through a single provider contract and the service is delivered from one building based centrally within the city. The service receives additional funding via the Household Support Fund to deliver outreach services in eleven community locations including across the city, however, this outreach provision does not form part of the commissioned contract.\nThe current contract commenced on the 1st November 2022 and has run for an initial period of three years. The council have extended this contract for one further year until 31st October 2026 to allow for the service to be retendered. The current value of the contract is £295,000 per annum.\nInterested providers should return the PME Questionnaire using the Intend Portal correspondence function by 18th January 2026, 23:59.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85312400", "description": "Welfare services not delivered through residential institutions" } ], "deliveryAddresses": [ { "region": "UKJ3", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "mainProcurementCategory": "services", "specialRegime": [ "lightTouch" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-11-01T00:00:00Z", "endDate": "2031-10-31T23:59:59Z" }, "status": "planning" } ], "amendments": [ { "description": "The date for PME submission has been changed from Sunday 11th January 2026 to Sunday 18th January 2026.", "id": "000369-2026" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "049909-2026", "tag": [ "tender" ], "date": "2026-05-27T16:32:44+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-05f80a", "parties": [ { "name": "Portsmouth City Council", "id": "GB-PPON-PCNL-5714-PRZV", "identifier": { "scheme": "GB-PPON", "id": "PCNL-5714-PRZV" }, "address": { "streetAddress": "Civic Offices, Guildhall Square", "locality": "Portsmouth", "postalCode": "PO1 2AL", "country": "GB", "countryName": "United Kingdom", "region": "UKJ31" }, "contactPoint": { "email": "procurement@portsmouthcc.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PCNL-5714-PRZV", "name": "Portsmouth City Council" }, "tender": { "id": "P00005180", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Portsmouth Advice Service", "description": "Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide an open access social welfare advice service for adults in Portsmouth. The service will provide specialist and generalist advice to residents and improve outcomes for anyone living or working within the boundaries of the city and also be accessible by Portsmouth City Council (Portsmouth Homes) tenants accommodated outside of the city.\nService background\nThe purpose of the Service is to: \"Provide the right advice and appropriate support to help me solve my problem\". \nThe Service will provide expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The service will hold registration with the Financial Conduct Authority for specialist debt counselling, and employ or have volunteers that are approved intermediaries for Debt Relief Orders.\nAll advice provided must be completely free of charge, confidential and impartial. The Service will be accessible in-person from a central location(s) within Portsmouth, as well as by telephone, email, and other channels that meet customers' needs. Home visits will also be offered where deemed necessary and appropriate. \nThe key outcomes for the service are centred around; financial wellbeing, housing stability, access to rights and entitlements, family and social stability, health and wellbeing, digital and self-advocacy, and service/system level outcomes.\nThe service will aim to provide early help to prevent customers reaching crisis point, and for those customers in crisis, it will help them to find solutions and address the underlying root causes to reduce the risk of future crisis.\nThis tender is for the re-procurement of an existing service. The current provider, You Trust, were awarded the contract following an advertised tender process undertaken in 2022. TUPE will apply to this service.\nIn 2024/25, 14,288 people accessed the service with 13,666 receiving direct support. The service assists approximately 1,150 people per month and around 265 per week.\nThe highest areas of demand currently are: welfare benefits, debt, housing, consumer issues, and other issues including family and employment rights.\nContract value\nThe contract is being funded via two sources. The council's internal department budget will be used to fund the core contract at a value of £295,000 per annum and £1,475,000 over the maximum 5-year term.\nExternal funding via the Crisis and Resilience Fund (which runs for 3-years, 1 April 2026 - 31 March 2029) will be used to supplement the core contract for the purpose of providing outreach and community-based provision with the aim of increasing accessibility. This funding totals £241,666 over the initial 3-year contract term.\nThe procurement will be run in accordance with the following timetable, however the council may depart from this where needed.\n1. \tContract notice published on FTS\t27 May 2026\n2. \tProcurement documents available on In-tend\t27 May 2026\n3. \tDeadline for requests for clarification\t 17 June 2026\n4. \tTender return deadline\t3 July 2026\n5. \tEvaluation & Moderation\t6 July - 24 July 2026\n6. \tInterviews/Presentations\tw/c 27 July 2026\n7. \tFinal evaluation of tenders completed\t31 July 2026\n8. \tNotify suppliers\t18 August 2026\n9. \tStandstill period \t19 - 28 August 2026\n10. \tContract award\t1 September 2026\n11. \tStart of Contract\t1 December 2026", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85312300", "description": "Guidance and counselling services" }, { "scheme": "CPV", "id": "85312310", "description": "Guidance services" }, { "scheme": "CPV", "id": "85312400", "description": "Welfare services not delivered through residential institutions" } ], "deliveryAddresses": [ { "region": "UKJ31", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 1716666, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "mainProcurementCategory": "services", "specialRegime": [ "lightTouch" ], "aboveThreshold": true, "submissionMethodDetails": "https://in-tendhost.co.uk/portsmouthcc/aspx/home", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2026-07-03T12:00:00+01:00" }, "enquiryPeriod": { "endDate": "2026-06-17T23:59:00+01:00" }, "awardPeriod": { "endDate": "2026-08-18T23:59:59+01:00" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 1716666, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Quality", "numbers": [ { "number": 95, "weight": "percentageExact" } ] }, { "type": "cost", "name": "Cost", "numbers": [ { "number": 5, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-11-01T00:00:00Z", "endDate": "2029-10-31T23:59:59Z", "maxExtentDate": "2031-10-31T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "The contract term will be for 3 years with options to extend in increments to be agreed up to a maximum of 5 years." }, "hasOptions": true, "options": { "description": "Following Local Government Reorganisation, the total opportunity value and volume of requirements may fluctuate. This may include an increase or decrease in the scale of Advice Services to accommodate integrating merging authorities, broader corporate estates, or adjusted geographical boundaries." } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "L-1", "documentType": "biddingDocuments", "url": "https://in-tendhost.co.uk/portsmouthcc/aspx/home" }, { "id": "049909-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/049909-2026", "datePublished": "2026-05-27T16:32:44+01:00", "format": "text/html" } ], "hasRecurrence": true, "recurrence": { "dates": [ { "startDate": "2029-05-15T23:59:59+01:00" } ] } }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "buyerID": [], "id": "096127-2026", "tag": [ "award", "contract" ], "date": "2026-10-12T14:23:53+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-05f80a", "parties": [ { "name": "Portsmouth City Council", "id": "GB-PPON-PCNL-5714-PRZV", "identifier": { "scheme": "GB-PPON", "id": "PCNL-5714-PRZV" }, "address": { "streetAddress": "Civic Offices, Guildhall Square", "locality": "Portsmouth", "postalCode": "PO1 2AL", "country": "GB", "countryName": "United Kingdom", "region": "UKJ31" }, "contactPoint": { "email": "procurement@portsmouthcc.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } }, { "name": "VIVID Housing Ltd", "id": "GB-MPR-7544", "identifier": { "scheme": "GB-MPR", "id": "7544" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNYP-8277-DWPP" } ], "address": { "streetAddress": "Peninsular House, Wharf Road", "locality": "Portsmouth", "postalCode": "PO2 8HB", "country": "GB", "countryName": "United Kingdom", "region": "UKJ31" }, "contactPoint": { "email": "procurement.admin@vividhomes.co.uk" }, "roles": [ "procuringEntity" ], "roleDetails": "Tender evaluation team member" }, { "name": "CITIZENS ADVICE SOLENT EAST", "id": "GB-COH-02946921", "identifier": { "scheme": "GB-COH", "id": "02946921" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PRZV-4181-GZBD" } ], "address": { "streetAddress": "Unit 2 & 3 Ark Royal House", "locality": "Portsmouth", "postalCode": "PO1 2GF", "country": "GB", "countryName": "United Kingdom", "region": "UKJ31" }, "contactPoint": { "email": "contactus@casolenteast.org.uk" }, "roles": [ "supplier" ], "details": { "url": "https://casolenteast.org.uk/", "scale": "large", "vcse": true, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PCNL-5714-PRZV", "name": "Portsmouth City Council" }, "tender": { "id": "P00005233", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Portsmouth Advice Service", "description": "Portsmouth City Council ('the council') has selected a preferred bidder to provide an open access social welfare advice service for adults in Portsmouth. The service will provide specialist and generalist advice to residents and improve outcomes for\nanyone living or working within the boundaries of the city and also be accessible by Portsmouth City Council (Portsmouth Homes) tenants accommodated outside of the city.\nService background\nThe purpose of the Service is to: \"Provide the right advice and appropriate support to help me solve my problem\". \nThe Service will provide expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The service will\nhold registration with the Financial Conduct Authority for specialist debt counselling, and employ or have volunteers that are approved intermediaries for Debt Relief Orders.\nAll advice provided must be completely free of charge, confidential and impartial. The Service will be accessible in-person from a central location(s) within Portsmouth, as well as by telephone, email, and other channels that meet customers' needs. Home visits will also be offered where deemed necessary and appropriate. \nThe key outcomes for the service are centred around; financial wellbeing, housing stability, access to rights and entitlements, family and social stability, health and wellbeing, digital and self-advocacy, and service/system level outcomes.\nThe service will aim to provide early help to prevent customers reaching crisis point, and for those customers in crisis, it will help them to find solutions and address the underlying root causes to reduce the risk of future crisis.\nIn 2024/25, 14,288 people accessed the service with 13,666 receiving direct support. The service assists approximately 1,150 people per month and around 265 per week.\nThe highest areas of demand currently are: welfare benefits, debt, housing, consumer issues, and other issues including family and employment rights.\nContract value\nThe contract is being funded via two sources. The council's internal department budget will be used to fund the core contract at a value of £295,000 per annum and £1,475,000 over the maximum 5-year term.\nExternal funding via the Crisis and Resilience Fund (which runs for 3-years, 1 April 2026 31 March 2029) will be used to supplement the core contract for the purpose of providing outreach and community-based provision with the aim of increasing accessibility. 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"releaseTag": [ "award", "contract" ], "value": [ "supplier" ] } ], "details": { "url": [ { "releaseID": "096127-2026", "releaseDate": "2026-10-12T14:23:53+01:00", "releaseTag": [ "award", "contract" ], "value": "https://casolenteast.org.uk/" } ], "scale": [ { "releaseID": "096127-2026", "releaseDate": "2026-10-12T14:23:53+01:00", "releaseTag": [ "award", "contract" ], "value": "large" } ], "vcse": [ { "releaseID": "096127-2026", "releaseDate": "2026-10-12T14:23:53+01:00", "releaseTag": [ "award", "contract" ], "value": true } ], "publicServiceMissionOrganization": [ { "releaseID": "096127-2026", "releaseDate": "2026-10-12T14:23:53+01:00", "releaseTag": [ "award", "contract" ], "value": false } ], "shelteredWorkshop": [ { "releaseID": "096127-2026", "releaseDate": "2026-10-12T14:23:53+01:00", "releaseTag": [ "award", "contract" ], "value": false } ] } } ], "buyer": { "id": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "GB-PPON-PCNL-5714-PRZV" } ], "name": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "Portsmouth City Council" } ] }, "planning": { "milestones": [ { "id": "engagement", "type": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "engagement" } ], "description": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "Portsmouth City Council (the council) are looking to engage with providers who can deliver an open access social welfare advice service for adults in Portsmouth. \nThis service will provide specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant. \nAs part of this consultation document there is a questionnaire for providers to complete which will help us in deciding our future commissioning models. We welcome any feedback from interested parties. Providers are encouraged to complete as many of the questions within the questionnaire as possible.\nThe questionnaire can be found via this link https://in-tendhost.co.uk/portsmouthcc/aspx/home \nInterested providers should return the PME Questionnaire by 11th January 2026.\nPortsmouth City Council reserves the right to engage further with selected providers who indicate that they can meet the service as described within the questionnaire." }, { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "Portsmouth City Council (the council) are looking to engage with providers who can deliver an open access social welfare advice service for adults in Portsmouth.\nThis service will provide specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant.\nAs part of this consultation document there is a questionnaire for providers to complete which will help us in deciding our future commissioning models. We welcome any feedback from interested parties. Providers are encouraged to complete as many of the questions within the questionnaire as possible.\nThe questionnaire can be found via this link https://in-tendhost.co.uk/portsmouthcc/aspx/home\nInterested providers should return the PME Questionnaire by 18th January 2026.\nPortsmouth City Council reserves the right to engage further with selected providers who indicate that they can meet the service as described within the questionnaire." } ], "dueDate": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "2026-01-11T23:59:59Z" }, { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "2026-01-18T23:59:59Z" } ], "status": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "083919-2025", "documentType": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/083919-2025" } ], "datePublished": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "2025-12-17T14:35:34Z" } ], "format": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "text/html" } ] }, { "id": "000369-2026", "documentType": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "UK2" } ], "description": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "https://www.find-tender.service.gov.uk/Notice/000369-2026" } ], "datePublished": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "2026-01-05T14:46:39Z" } ], "format": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "P00005180" }, { "releaseID": "096127-2026", "releaseDate": "2026-10-12T14:23:53+01:00", "releaseTag": [ "award", "contract" ], "value": "P00005233" } ], "legalBasis": { "id": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "Portsmouth Advice Service" } ], "description": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "Portsmouth City Council (the council) are looking to engage with providers who can deliver an open access social welfare advice service for adults in Portsmouth. \nThis service will provide specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant. \nAs part of this consultation document there is a questionnaire for providers to complete which will help us in deciding our future commissioning models. We welcome any feedback from interested parties. Providers are encouraged to complete as many of the questions within the questionnaire as possible. \nThe existing service provides expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The overarching aim of the provision is to help prevent further crisis and improve outcomes for the individual whilst helping reduce the need for healthcare, social care and other statutory services. All advice is completely free of charge, confidential and impartial. Residents are supported either in-person, by telephone, or via email. The service also has a standalone dedicated website.\nThe council commission the existing advice service through a single provider contract and the service is delivered from one building based centrally within the city. The service receives additional funding via the Household Support Fund to deliver outreach services in eleven community locations including across the city, however, this outreach provision does not form part of the commissioned contract.\nThe current contract commenced on the 1st November 2022 and has run for an initial period of three years. The council have extended this contract for one further year until 31st October 2026 to allow for the service to be retendered. The current value of the contract is £295,000 per annum.\nInterested providers should return the PME Questionnaire using the Intend Portal correspondence function by 11th January 2026, 23:59." }, { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "Portsmouth City Council (the council) are looking to engage with providers who can deliver an open access social welfare advice service for adults in Portsmouth.\nThis service will provide specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant.\nAs part of this consultation document there is a questionnaire for providers to complete which will help us in deciding our future commissioning models. We welcome any feedback from interested parties. Providers are encouraged to complete as many of the questions within the questionnaire as possible.\nThe existing service provides expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The overarching aim of the provision is to help prevent further crisis and improve outcomes for the individual whilst helping reduce the need for healthcare, social care and other statutory services. All advice is completely free of charge, confidential and impartial. Residents are supported either in-person, by telephone, or via email. The service also has a standalone dedicated website.\nThe council commission the existing advice service through a single provider contract and the service is delivered from one building based centrally within the city. The service receives additional funding via the Household Support Fund to deliver outreach services in eleven community locations including across the city, however, this outreach provision does not form part of the commissioned contract.\nThe current contract commenced on the 1st November 2022 and has run for an initial period of three years. The council have extended this contract for one further year until 31st October 2026 to allow for the service to be retendered. The current value of the contract is £295,000 per annum.\nInterested providers should return the PME Questionnaire using the Intend Portal correspondence function by 18th January 2026, 23:59." }, { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide an open access social welfare advice service for adults in Portsmouth. The service will provide specialist and generalist advice to residents and improve outcomes for anyone living or working within the boundaries of the city and also be accessible by Portsmouth City Council (Portsmouth Homes) tenants accommodated outside of the city.\nService background\nThe purpose of the Service is to: \"Provide the right advice and appropriate support to help me solve my problem\". \nThe Service will provide expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The service will hold registration with the Financial Conduct Authority for specialist debt counselling, and employ or have volunteers that are approved intermediaries for Debt Relief Orders.\nAll advice provided must be completely free of charge, confidential and impartial. The Service will be accessible in-person from a central location(s) within Portsmouth, as well as by telephone, email, and other channels that meet customers' needs. Home visits will also be offered where deemed necessary and appropriate. \nThe key outcomes for the service are centred around; financial wellbeing, housing stability, access to rights and entitlements, family and social stability, health and wellbeing, digital and self-advocacy, and service/system level outcomes.\nThe service will aim to provide early help to prevent customers reaching crisis point, and for those customers in crisis, it will help them to find solutions and address the underlying root causes to reduce the risk of future crisis.\nThis tender is for the re-procurement of an existing service. The current provider, You Trust, were awarded the contract following an advertised tender process undertaken in 2022. TUPE will apply to this service.\nIn 2024/25, 14,288 people accessed the service with 13,666 receiving direct support. The service assists approximately 1,150 people per month and around 265 per week.\nThe highest areas of demand currently are: welfare benefits, debt, housing, consumer issues, and other issues including family and employment rights.\nContract value\nThe contract is being funded via two sources. The council's internal department budget will be used to fund the core contract at a value of £295,000 per annum and £1,475,000 over the maximum 5-year term.\nExternal funding via the Crisis and Resilience Fund (which runs for 3-years, 1 April 2026 - 31 March 2029) will be used to supplement the core contract for the purpose of providing outreach and community-based provision with the aim of increasing accessibility. This funding totals £241,666 over the initial 3-year contract term.\nThe procurement will be run in accordance with the following timetable, however the council may depart from this where needed.\n1. \tContract notice published on FTS\t27 May 2026\n2. \tProcurement documents available on In-tend\t27 May 2026\n3. \tDeadline for requests for clarification\t 17 June 2026\n4. \tTender return deadline\t3 July 2026\n5. \tEvaluation & Moderation\t6 July - 24 July 2026\n6. \tInterviews/Presentations\tw/c 27 July 2026\n7. \tFinal evaluation of tenders completed\t31 July 2026\n8. \tNotify suppliers\t18 August 2026\n9. \tStandstill period \t19 - 28 August 2026\n10. \tContract award\t1 September 2026\n11. \tStart of Contract\t1 December 2026" }, { "releaseID": "096127-2026", "releaseDate": "2026-10-12T14:23:53+01:00", "releaseTag": [ "award", "contract" ], "value": "Portsmouth City Council ('the council') has selected a preferred bidder to provide an open access social welfare advice service for adults in Portsmouth. The service will provide specialist and generalist advice to residents and improve outcomes for\nanyone living or working within the boundaries of the city and also be accessible by Portsmouth City Council (Portsmouth Homes) tenants accommodated outside of the city.\nService background\nThe purpose of the Service is to: \"Provide the right advice and appropriate support to help me solve my problem\". \nThe Service will provide expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The service will\nhold registration with the Financial Conduct Authority for specialist debt counselling, and employ or have volunteers that are approved intermediaries for Debt Relief Orders.\nAll advice provided must be completely free of charge, confidential and impartial. The Service will be accessible in-person from a central location(s) within Portsmouth, as well as by telephone, email, and other channels that meet customers' needs. Home visits will also be offered where deemed necessary and appropriate. \nThe key outcomes for the service are centred around; financial wellbeing, housing stability, access to rights and entitlements, family and social stability, health and wellbeing, digital and self-advocacy, and service/system level outcomes.\nThe service will aim to provide early help to prevent customers reaching crisis point, and for those customers in crisis, it will help them to find solutions and address the underlying root causes to reduce the risk of future crisis.\nIn 2024/25, 14,288 people accessed the service with 13,666 receiving direct support. The service assists approximately 1,150 people per month and around 265 per week.\nThe highest areas of demand currently are: welfare benefits, debt, housing, consumer issues, and other issues including family and employment rights.\nContract value\nThe contract is being funded via two sources. The council's internal department budget will be used to fund the core contract at a value of £295,000 per annum and £1,475,000 over the maximum 5-year term.\nExternal funding via the Crisis and Resilience Fund (which runs for 3-years, 1 April 2026 31 March 2029) will be used to supplement the core contract for the purpose of providing outreach and community-based provision with the aim of increasing accessibility. This funding totals £241,666 over the initial 3-year contract term." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "85312400", "description": "Welfare services not delivered through residential institutions" } ] }, { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "85312300", "description": "Guidance and counselling services" }, { "scheme": "CPV", "id": "85312310", "description": "Guidance services" }, { "scheme": "CPV", "id": "85312400", "description": "Welfare services not delivered through residential institutions" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "UKJ3" } ], "country": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "United Kingdom" } ] }, { "region": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "UKJ3" } ], "country": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "GB" } ], "countryName": [ { "releaseID": "000369-2026", "releaseDate": "2026-01-05T14:46:39Z", "releaseTag": [ "planningUpdate" ], "value": "United Kingdom" } ] }, { "region": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "UKJ31" } ], "country": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "GB" } ], "countryName": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "1" } ] } ], "mainProcurementCategory": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "services" } ], "specialRegime": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": [ "lightTouch" ] } ], "aboveThreshold": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": true } ], "lots": [ { "id": "1", "suitability": { "sme": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": true } ], "vcse": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": true } ] }, "contractPeriod": { "startDate": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "2026-11-01T00:00:00Z" } ], "endDate": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "2031-10-31T23:59:59Z" }, { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "2029-10-31T23:59:59Z" } ], "maxExtentDate": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "2031-10-31T23:59:59Z" } ] }, "status": [ { "releaseID": "083919-2025", "releaseDate": "2025-12-17T14:35:34Z", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "096127-2026", "releaseDate": "2026-10-12T14:23:53+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "value": { "amountGross": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": 1716666 } ], "currency": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "criteria": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "quality", "name": "Quality", "numbers": [ { "number": 95, "weight": "percentageExact" } ] }, { "type": "cost", "name": "Cost", "numbers": [ { "number": 5, "weight": "percentageExact" } ] } ] } ] }, "hasRenewal": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": true } ], "renewal": { "description": [ { "releaseID": "049909-2026", "releaseDate": "2026-05-27T16:32:44+01:00", "releaseTag": [ "tender" ], "value": "The contract term will be for 3 years with options to extend in increments to be agreed 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