{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-05f563", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-04-13T10:44:56+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-05f563" ], "records": [ { "ocid": "ocds-h6vhtk-05f563", "releases": [ { "ocid": "ocds-h6vhtk-05f563", "id": "082759-2025", "date": "2025-12-15T09:49:31Z", "tag": [ "tender" ], "description": "The award criteria and weightings for this procurement are:\nQuality & Innovation 51%\nValue 5%\nIntegration, Collaboration and Service Sustainability 26%\nImproving access, reducing health inequalities, and facilitating choice 8%\nSocial Value 10% \nInterested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. The project reference is C396194\nOnce you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. \nIf you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. \nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.", "initiationType": "tender", "tender": { "id": "C396194", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "South-West Crisis Text Service", "status": "active", "classification": { "scheme": "CPV", "id": "85140000", "description": "Miscellaneous health services" }, "mainProcurementCategory": "services", "description": "NHS Devon Integrated Care Board is seeking to secure a provider who has the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire \nNHS Somerset ICB \nNHS Gloucestershire ICB\nA crisis text service is defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users. \nTUPE is not likely to apply.\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThis exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.", "value": { "amount": 1993212, "currency": "GBP" }, "lots": [ { "id": "1", "description": "NHS Devon Integrated Care Board is seeking to secure a provider who has the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire \nNHS Somerset ICB \nNHS Gloucestershire ICB\nA crisis text service is defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users. \nTUPE is not likely to apply.\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThis exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner", "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": false, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": true, "options": { "description": "12-month optional extension" }, "status": "active" } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UKK" } ], "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://health-family.force.com/s/Welcome", "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2026-01-23T12:00:00Z" }, "submissionTerms": { "languages": [ "en" ] }, "awardPeriod": { "startDate": "2026-01-23T13:00:00Z" }, "bidOpening": { "date": "2026-01-23T13:00:00Z" }, "hasRecurrence": false }, "parties": [ { "name": "NHS Devon Integrated Care Board", "id": "GB-NHS-15N", "identifier": { "legalName": "NHS Devon Integrated Care Board", "id": "15N", "scheme": "GB-NHS" }, "address": { "locality": "Exeter", "region": "UKK4", "countryName": "United Kingdom" }, "contactPoint": { "email": "scwcsu.cbprocurement@nhs.net", "url": "https://health-family.force.com/s/Welcome" }, "roles": [ "buyer" ], "details": { "url": "https://devon.icb.nhs.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } }, { "name": "NHS Devon Integrated Care Board", "id": "GB-FTS-110409", "identifier": { "legalName": "NHS Devon Integrated Care Board" }, "address": { "locality": "Exeter", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-NHS-15N", "name": "NHS Devon Integrated Care Board" }, "language": "en" }, { "ocid": "ocds-h6vhtk-05f563", "id": "028106-2026", "date": "2026-03-26T15:55:21Z", "tag": [ "award", "contract" ], "description": "The award decision makers for the provision of a SW Crisis Text Service were:\nNHS Devon ICB (Lead Commissioner)\nNHS Bristol, North Somerset and South Gloucestershire ICB (Associate Commissioner)\nNHS Dorset ICB (Associate Commissioner)\nNHS Cornwall and Isles of Scilly ICB (Associate Commissioner)\nNHS Bath and North-East Somerset, Swindon and Wiltshire (Associate Commissioner)\nNHS Somerset ICB (Associate Commissioner)\nNHS Gloucestershire ICB (Associate Commissioner)\nThere were no declared conflicts or potential conflicts of interest of individuals making the decision.\nThe key criteria were weighted in accordance with requirements for the SW Crisis Text Service and Mind in Somerset were successful when assessed against the key criteria.\nThis is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 10 April 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nWritten representations should be sent to scwcsu.cbprocurement@nhs.net", "initiationType": "tender", "tender": { "id": "C396194", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "South-West Crisis Text Service", "status": "complete", "classification": { "scheme": "CPV", "id": "85140000", "description": "Miscellaneous health services" }, "mainProcurementCategory": "services", "description": "This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire ICB\nNHS Somerset ICB \nNHS Gloucestershire ICB\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.\nThe publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 10 April 2026.\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.", "lots": [ { "id": "1", "description": "NHS Devon Integrated Care Board (Lead Commissioner) on behalf of South-West ICBs sought to secure a provider who had the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nThe crisis text service is a new service and defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users. \nFrom 01 April 2026 the South-West region ICBs are organised into 3 clustering arrangements. These clusters involve shared leadership/teams, but each ICB remains a separate statutory organisation:\n1.\tNHS Bristol, North Somerset and South Gloucestershire (BNSSG) ICB and NHS Gloucestershire ICB.\n2.\tNHS Bath & North-East Somerset, Swindon & Wiltshire (BSW) ICB, NHS Somerset ICB and NHS Dorset ICB\n3.\tNHS Devon ICB and NHS Cornwall & Isles of Scilly ICB\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThe successful provider is Mind in Somerset.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.\nThe publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 10 April 2026.\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\nThis procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.", "awardCriteria": { "criteria": [ { "name": "The contract award criteria are specified in the procurement documents", "type": "quality", "description": "100" }, { "type": "price", "description": "0" } ] }, "hasOptions": true, "options": { "description": "Option to extend for a further 1 year" }, "status": "cancelled" } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UKK" } ], "relatedLot": "1" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure" }, "awards": [ { "id": "028106-2026-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-COH-05148414", "name": "Mind in Somerset" } ] } ], "parties": [ { "name": "NHS Devon Integrated Care Board", "id": "GB-NHS-15N", "identifier": { "legalName": "NHS Devon Integrated Care Board", "id": "15N", "scheme": "GB-NHS" }, "address": { "locality": "Exeter", "region": "UKK4", "postalCode": "SO505PB", "countryName": "United Kingdom" }, "contactPoint": { "email": "scwcsu.cbprocurement@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://devon.icb.nhs.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } }, { "name": "Mind in Somerset", "id": "GB-COH-05148414", "identifier": { "legalName": "Mind in Somerset", "id": "05148414", "scheme": "GB-COH" }, "address": { "locality": "Taunton", "region": "UKK23", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "name": "NHS Devon Integrated Care Board", "id": "GB-FTS-110409", "identifier": { "legalName": "NHS Devon Integrated Care Board" }, "address": { "locality": "Exeter", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-NHS-15N", "name": "NHS Devon Integrated Care Board" }, "contracts": [ { "id": "028106-2026-1", "awardID": "028106-2026-1", "status": "active", "value": { "amount": 1993212, "currency": "GBP" }, "dateSigned": "2026-03-25T00:00:00Z" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 3 } ] }, "language": "en" }, { "ocid": "ocds-h6vhtk-05f563", "id": "033139-2026", "date": "2026-04-13T10:44:55+01:00", "tag": [ "tenderUpdate" ], "initiationType": "tender", "tender": { "id": "C396194", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "South-West Crisis Text Service", "classification": { "scheme": "CPV", "id": "85140000", "description": "Miscellaneous health services" }, "mainProcurementCategory": "services", "description": "This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire ICB\nNHS Somerset ICB \nNHS Gloucestershire ICB\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.\nThe publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 10 April 2026.\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.", "amendments": [ { "id": "1", "description": "The Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThe successful provider is Mind in Somerset.\nThis is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process C." } ] }, "parties": [ { "name": "NHS Devon Integrated Care Board", "id": "GB-NHS-15N", "identifier": { "legalName": "NHS Devon Integrated Care Board", "id": "15N", "scheme": "GB-NHS" }, "address": { "locality": "Exeter", "region": "UKK4", "postalCode": "SO505PB", "countryName": "United Kingdom" }, "contactPoint": { "email": "scwcsu.cbprocurement@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://devon.icb.nhs.uk/" } } ], "buyer": { "id": "GB-NHS-15N", "name": "NHS Devon Integrated Care Board" }, "language": "en" } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-05f563-2026-04-13T10:44:55+01:00", "date": "2026-04-13T10:44:55+01:00", "ocid": "ocds-h6vhtk-05f563", "description": "The award decision makers for the provision of a SW Crisis Text Service were:\nNHS Devon ICB (Lead Commissioner)\nNHS Bristol, North Somerset and South Gloucestershire ICB (Associate Commissioner)\nNHS Dorset ICB (Associate Commissioner)\nNHS Cornwall and Isles of Scilly ICB (Associate Commissioner)\nNHS Bath and North-East Somerset, Swindon and Wiltshire (Associate Commissioner)\nNHS Somerset ICB (Associate Commissioner)\nNHS Gloucestershire ICB (Associate Commissioner)\nThere were no declared conflicts or potential conflicts of interest of individuals making the decision.\nThe key criteria were weighted in accordance with requirements for the SW Crisis Text Service and Mind in Somerset were successful when assessed against the key criteria.\nThis is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 10 April 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nWritten representations should be sent to scwcsu.cbprocurement@nhs.net", "initiationType": "tender", "tender": { "id": "C396194", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "South-West Crisis Text Service", "status": "complete", "classification": { "scheme": "CPV", "id": "85140000", "description": "Miscellaneous health services" }, "mainProcurementCategory": "services", "description": "This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire ICB\nNHS Somerset ICB \nNHS Gloucestershire ICB\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.\nThe publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 10 April 2026.\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.", "value": { "amount": 1993212, "currency": "GBP" }, "lots": [ { "id": "1", "description": "NHS Devon Integrated Care Board (Lead Commissioner) on behalf of South-West ICBs sought to secure a provider who had the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nThe crisis text service is a new service and defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users. \nFrom 01 April 2026 the South-West region ICBs are organised into 3 clustering arrangements. These clusters involve shared leadership/teams, but each ICB remains a separate statutory organisation:\n1.\tNHS Bristol, North Somerset and South Gloucestershire (BNSSG) ICB and NHS Gloucestershire ICB.\n2.\tNHS Bath & North-East Somerset, Swindon & Wiltshire (BSW) ICB, NHS Somerset ICB and NHS Dorset ICB\n3.\tNHS Devon ICB and NHS Cornwall & Isles of Scilly ICB\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThe successful provider is Mind in Somerset.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.\nThe publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 10 April 2026.\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\nThis procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.", "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": false, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": true, "options": { "description": "Option to extend for a further 1 year" }, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "The contract award criteria are specified in the procurement documents", "type": "quality", "description": "100" }, { "type": "price", "description": "0" } ] } } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UKK" }, { "region": "UKK" } ], "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://health-family.force.com/s/Welcome", "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2026-01-23T12:00:00Z" }, "submissionTerms": { "languages": [ "en" ] }, "awardPeriod": { "startDate": "2026-01-23T13:00:00Z" }, "bidOpening": { "date": "2026-01-23T13:00:00Z" }, "hasRecurrence": false, "amendments": [ { "id": "1", "description": "The Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThe successful provider is Mind in Somerset.\nThis is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process C." } ] }, "parties": [ { "id": "GB-NHS-15N", "name": "NHS Devon Integrated Care Board", "identifier": { "legalName": "NHS Devon Integrated Care Board", "id": "15N", "scheme": "GB-NHS" }, "address": { "locality": "Exeter", "region": "UKK4", "countryName": "United Kingdom", "postalCode": "SO505PB" }, "contactPoint": { "email": "scwcsu.cbprocurement@nhs.net", "url": "https://health-family.force.com/s/Welcome" }, "roles": [ "buyer" ], "details": { "url": "https://devon.icb.nhs.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } }, { "id": "GB-FTS-110409", "name": "NHS Devon Integrated Care Board", "identifier": { "legalName": "NHS Devon Integrated Care Board" }, "address": { "locality": "Exeter", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-COH-05148414", "name": "Mind in Somerset", "identifier": { "legalName": "Mind in Somerset", "id": "05148414", "scheme": "GB-COH" }, "address": { "locality": "Taunton", "region": "UKK23", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } } ], "buyer": { "id": "GB-NHS-15N", "name": "NHS Devon Integrated Care Board" }, "language": "en", "awards": [ { "id": "028106-2026-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-COH-05148414", "name": "Mind in Somerset" } ] } ], "contracts": [ { "id": "028106-2026-1", "awardID": "028106-2026-1", "status": "active", "value": { "amount": 1993212, "currency": "GBP" }, "dateSigned": "2026-03-25T00:00:00Z" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 3 } ] } }, "versionedRelease": { "ocid": "ocds-h6vhtk-05f563", "description": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "The award criteria and weightings for this procurement are:\nQuality & Innovation 51%\nValue 5%\nIntegration, Collaboration and Service Sustainability 26%\nImproving access, reducing health inequalities, and facilitating choice 8%\nSocial Value 10% \nInterested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. The project reference is C396194\nOnce you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. \nIf you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. \nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award." }, { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "The award decision makers for the provision of a SW Crisis Text Service were:\nNHS Devon ICB (Lead Commissioner)\nNHS Bristol, North Somerset and South Gloucestershire ICB (Associate Commissioner)\nNHS Dorset ICB (Associate Commissioner)\nNHS Cornwall and Isles of Scilly ICB (Associate Commissioner)\nNHS Bath and North-East Somerset, Swindon and Wiltshire (Associate Commissioner)\nNHS Somerset ICB (Associate Commissioner)\nNHS Gloucestershire ICB (Associate Commissioner)\nThere were no declared conflicts or potential conflicts of interest of individuals making the decision.\nThe key criteria were weighted in accordance with requirements for the SW Crisis Text Service and Mind in Somerset were successful when assessed against the key criteria.\nThis is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 10 April 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nWritten representations should be sent to scwcsu.cbprocurement@nhs.net" } ], "initiationType": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "tender" } ], "tender": { "id": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "C396194" } ], "legalBasis": { "id": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "32014L0024" } ], "scheme": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "CELEX" } ] }, "title": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "South-West Crisis Text Service" } ], "status": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "classification": { "scheme": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "CPV" } ], "id": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "85140000" } ], "description": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "Miscellaneous health services" } ] }, "mainProcurementCategory": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "services" } ], "description": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "NHS Devon Integrated Care Board is seeking to secure a provider who has the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire \nNHS Somerset ICB \nNHS Gloucestershire ICB\nA crisis text service is defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users. \nTUPE is not likely to apply.\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThis exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner." }, { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire ICB\nNHS Somerset ICB \nNHS Gloucestershire ICB\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.\nThe publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 10 April 2026.\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR." } ], "value": { "amount": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": 1993212 } ], "currency": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "lots": [ { "id": "1", "description": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "NHS Devon Integrated Care Board is seeking to secure a provider who has the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nNHS Devon ICB is acting as Lead Commissioner with other Commissioners, as a partnership with the following organisations:\nNHS Bristol, North Somerset and South Gloucestershire ICB \nNHS Dorset ICB \nNHS Cornwall and Isles of Scilly ICB \nNHS Bath and North-East Somerset, Swindon and Wiltshire \nNHS Somerset ICB \nNHS Gloucestershire ICB\nA crisis text service is defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users. \nTUPE is not likely to apply.\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThis exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner" }, { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "NHS Devon Integrated Care Board (Lead Commissioner) on behalf of South-West ICBs sought to secure a provider who had the capacity and capability to deliver a South-West Crisis Text Service in line with the specified requirements.\nThe crisis text service is a new service and defined by the comprehensive approach to supporting everyone in mental health crisis, irrespective of their background and demographics. The service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users. \nFrom 01 April 2026 the South-West region ICBs are organised into 3 clustering arrangements. These clusters involve shared leadership/teams, but each ICB remains a separate statutory organisation:\n1.\tNHS Bristol, North Somerset and South Gloucestershire (BNSSG) ICB and NHS Gloucestershire ICB.\n2.\tNHS Bath & North-East Somerset, Swindon & Wiltshire (BSW) ICB, NHS Somerset ICB and NHS Dorset ICB\n3.\tNHS Devon ICB and NHS Cornwall & Isles of Scilly ICB\nThe Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThe successful provider is Mind in Somerset.\nThis is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.\nThe publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 10 April 2026.\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\nThis procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners." } ], "contractPeriod": { "durationInDays": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": 1080 } ] }, "hasRenewal": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": false } ], "submissionTerms": { "variantPolicy": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "notAllowed" } ] }, "hasOptions": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": true } ], "options": { "description": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "12-month optional extension" }, { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "Option to extend for a further 1 year" } ] }, "status": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "cancelled" } ], "awardCriteria": { "criteria": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": [ { "name": "The contract award criteria are specified in the procurement documents", "type": "quality", "description": "100" }, { "type": "price", "description": "0" } ] } ] } } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "UKK" } ] }, { "region": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "UKK" } ] } ], "relatedLot": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "1" } ] } ], "submissionMethod": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": [ "electronicSubmission" ] } ], "submissionMethodDetails": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "https://health-family.force.com/s/Welcome" } ], "procurementMethod": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "open" } ], "procurementMethodDetails": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "Open procedure" } ], "tenderPeriod": { "endDate": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "2026-01-23T12:00:00Z" } ] }, "submissionTerms": { "languages": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": [ "en" ] } ] }, "awardPeriod": { "startDate": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "2026-01-23T13:00:00Z" } ] }, "bidOpening": { "date": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "2026-01-23T13:00:00Z" } ] }, "hasRecurrence": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": false } ], "amendments": [ { "id": "1", "description": [ { "releaseID": "033139-2026", "releaseDate": "2026-04-13T10:44:55+01:00", "releaseTag": [ "tenderUpdate" ], "value": "The Contract duration is for an initial 2 years from 01 August 2026 to 31 July 2028 with the option to extend for a further 1 year.\nThe total contract value including extensions is £1,993,212\nThe successful provider is Mind in Somerset.\nThis is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process C." } ] } ] }, "parties": [ { "id": "GB-NHS-15N", "name": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "NHS Devon Integrated Care Board" } ], "identifier": { "legalName": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "NHS Devon Integrated Care Board" } ], "id": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "15N" } ], "scheme": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "GB-NHS" } ] }, "address": { "locality": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "Exeter" } ], "region": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "UKK4" } ], "countryName": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "United Kingdom" } ], "postalCode": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "SO505PB" } ] }, "contactPoint": { "email": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "scwcsu.cbprocurement@nhs.net" } ], "url": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "https://health-family.force.com/s/Welcome" } ] }, "roles": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": [ "buyer" ] } ], "details": { "url": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "https://devon.icb.nhs.uk/" } ], "classifications": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } ] } }, { "id": "GB-FTS-110409", "name": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "NHS Devon Integrated Care Board" } ], "identifier": { "legalName": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "NHS Devon Integrated Care Board" } ] }, "address": { "locality": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "Exeter" } ], "countryName": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] }, "roles": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": [ "reviewBody" ] } ] }, { "id": "GB-COH-05148414", "name": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "Mind in Somerset" } ], "identifier": { "legalName": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "Mind in Somerset" } ], "id": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "05148414" } ], "scheme": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "GB-COH" } ] }, "address": { "locality": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "Taunton" } ], "region": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "UKK23" } ], "countryName": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "United Kingdom" } ] }, "roles": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": [ "supplier" ] } ], "details": { "scale": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "large" } ] } } ], "buyer": { "id": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "GB-NHS-15N" } ], "name": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "NHS Devon Integrated Care Board" } ] }, "language": [ { "releaseID": "082759-2025", "releaseDate": "2025-12-15T09:49:31Z", "releaseTag": [ "tender" ], "value": "en" } ], "awards": [ { "id": "028106-2026-1", "relatedLots": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": [ "1" ] } ], "status": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "active" } ], "suppliers": [ { "id": "GB-COH-05148414", "name": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "Mind in Somerset" } ] } ] } ], "contracts": [ { "id": "028106-2026-1", "awardID": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "028106-2026-1" } ], "status": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "active" } ], "value": { "amount": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": 1993212 } ], "currency": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "GBP" } ] }, "dateSigned": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "2026-03-25T00:00:00Z" } ] } ], "bids": { "statistics": [ { "id": "1", "measure": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "bids" } ], "relatedLot": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": "1" } ], "value": [ { "releaseID": "028106-2026", "releaseDate": "2026-03-26T15:55:21Z", "releaseTag": [ "award", "contract" ], "value": 3 } ] } ] } } } ] }