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                    "id": "059537-2025",
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                    "date": "2025-09-25T10:22:14+01:00",
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                        "documents": [
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                                "id": "059537-2025",
                                "documentType": "plannedProcurementNotice",
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                                "description": "Pipeline notice on Find a Tender",
                                "url": "https://www.find-tender.service.gov.uk/Notice/059537-2025",
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                            "name": "LONDON & QUADRANT HOUSING TRUST",
                            "id": "GB-COH-IP030441",
                            "identifier": {
                                "scheme": "GB-COH",
                                "id": "IP030441"
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                            "additionalIdentifiers": [
                                {
                                    "scheme": "GB-PPON",
                                    "id": "PJQV-6311-TQXL"
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                            "address": {
                                "streetAddress": "29-35 West Ham Lane",
                                "locality": "London",
                                "postalCode": "E15 4PN",
                                "country": "GB",
                                "countryName": "United Kingdom",
                                "region": "UKI41"
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                            "contactPoint": {
                                "name": "Morris Williams",
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                            "id": "2023/54",
                            "scheme": "UKPGA",
                            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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                        "title": "Servicing and Maintenance of Communal Car Park and Ventilation Systems",
                        "description": "L&Q require a contractor to carry out servicing, repairs and maintenance of communal & car park ventilation systems. For year one the estimated annual contract value is £300,000 with years 2-5 anticipated at £560,000 + compound uplift %.\nThe Contractor will be responsible for:\n•\tPlanned Preventative Maintenance (PPM):\no\tAnnual inspections and servicing of all communal and car park ventilation systems.\no\tTesting airflow rates, duct pressure, CO/NO2 sensor calibration (car parks), control panel integrity, and motor/fan functionality.\no\tInspection and cleaning of grills, extract points, filters, and ducts.\n•\tReactive Maintenance:\no\tFault diagnosis and resolution.\no\tEmergency and non-emergency repairs (e.g. motor failures, fan belt replacements, control system resets).\n•\tAsset Management:\no\tMaintain and update an asset register including serial numbers, component condition, and service dates.\no\tProvide an annual report on asset health and lifecycle planning.\n•\tResident and Site Communication:\no\tProvide advance notice for planned servicing.\no\tMaintain minimal disruption to residents and site users (e.g., noise management in car parks).",
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                                        "description": "Repair and maintenance services"
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                                        "countryName": "United Kingdom"
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                                        "country": "GB",
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                                    "endDate": "2031-02-14T23:59:59Z",
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                                "status": "planned"
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                            "futureNoticeDate": "2025-10-13T23:59:59+01:00"
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                    "id": "007204-2026",
                    "tag": [
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                    "date": "2026-01-27T15:28:04Z",
                    "initiationType": "tender",
                    "planning": {
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                                "id": "007204-2026",
                                "documentType": "plannedProcurementNotice",
                                "noticeType": "UK1",
                                "description": "Pipeline notice on Find a Tender",
                                "url": "https://www.find-tender.service.gov.uk/Notice/007204-2026",
                                "datePublished": "2026-01-27T15:28:04Z",
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                    "parties": [
                        {
                            "name": "LONDON & QUADRANT HOUSING TRUST",
                            "id": "GB-COH-IP030441",
                            "identifier": {
                                "scheme": "GB-COH",
                                "id": "IP030441"
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                                "streetAddress": "29-35 West Ham Lane",
                                "locality": "London",
                                "postalCode": "E15 4PN",
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                                "countryName": "United Kingdom",
                                "region": "UKI41"
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                            "contactPoint": {
                                "name": "Morris Williams",
                                "email": "morriswilliams@lqgroup.org.uk"
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                    "buyer": {
                        "id": "GB-COH-IP030441",
                        "name": "LONDON & QUADRANT HOUSING TRUST"
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                    "tender": {
                        "id": "ocds-h6vhtk-05a1b6",
                        "legalBasis": {
                            "id": "2023/54",
                            "scheme": "UKPGA",
                            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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                        "title": "2026 Servicing & Maintenance of Ventilation Systems (MVH and Communal & Car Park Ventilation Systems)",
                        "description": "L&Q requires a comprehensive service and maintenance solution covering its full portfolio of ventilation systems, including both decentralised MVHR units and communal/car park ventilation systems. Historically, these systems have been procured and managed separately, resulting in duplicated procurement activity, fragmented contract management, and missed opportunities for efficiency and standardisation. \nThis procurement consolidates these requirements into a single multi-lot contract, enabling L&Q to: \nImprove value for money through market competition \nReduce duplication in procurement and contract management \nMaintain appropriate technical separation through Lotting \nSupport compliance with Building Regulations (Part F), health & safety legislation, and building safety objectives. \nLot Structure \nLot 1: MVHR - Service and Maintenance \nL&Q currently manages an identified stock of approximately 3,400 MVHR units. However, the actual number of units within the portfolio is likely higher, as these systems have not been comprehensively documented. The lack of a formalised maintenance regime increases the risk of system failures, reduced air quality for residents, and increased repair costs over time.  \nThe primary driver for this procurement is to establish a three years + 1 + 1 service and maintenance contract to ensure all MVHR units are serviced to a high standard. This contract will also include the responsibility of assisting L&Q in building a complete stock portfolio of MVHR systems. This approach will ensure the long-term operational reliability of these units, adherence to health and safety standards, and improved living conditions for residents.  \nThe objective is to establish a three year (3) + 1 + 1 contract to ensure: \nAll MVHR units are regularly serviced in compliance with industry standards.  \nA robust and accurate stock inventory is built and maintained.  \nCompliance with health, safety, and building regulations.  \nReactive maintenance services are available on appropriate SLA's and SOR's.   \nLot 2: Communal & Car Park Systems - Service and Maintenance \nThis Lot aligns with L&Q's strategic objectives to maintain high standards of air quality, comply with health and safety regulations and enhance the comfort and wellbeing of our residents and users. The key drivers for this Lot include: \nHealth and Safety Compliance: Ensuring compliance with health and safety regulations, such as the Health and Safety at Work Act 1974 and the Building Regulations, which mandate regular maintenance of ventilation systems to prevent hazards like poor air quality and fire risks.  \nOperational Efficiency: Regular maintenance helps prevent breakdowns and extends the lifespan of ventilation systems, ensuring they operate efficiently and effectively.  \nResident and User Satisfaction: Reliable ventilation systems contribute to the comfort and satisfaction of residents and car park users by maintaining good air quality and ventilation.  \nCost Management: Proactive maintenance can prevent costly emergency repairs and extend the lifecycle of the equipment, providing better financial management and budget predictability.  \nSustainability Goals: Maintaining efficient ventilation systems supports our environmental objectives by ensuring energy-efficient operations, reducing carbon emissions, and improving overall sustainability. \nL&Q are looking to establish a five year (5) +2 +2 year contract.",
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                                    {
                                        "region": "UKH",
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                                        "countryName": "United Kingdom"
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                                    {
                                        "region": "UKI",
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                                    "startDate": "2026-07-13T00:00:00+01:00",
                                    "endDate": "2034-07-12T23:59:59+01:00",
                                    "maxExtentDate": "2038-07-12T23:59:59Z"
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                            "futureNoticeDate": "2026-02-24T23:59:59Z"
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                                "description": "This has been changed due to L&Q deciding to combine both requirements into x1 procurement exercise. The intention was to do x1 separate tenders but it made sense to create x1 tender with x2 Lots. This change also allows L&Q to undertake Preliminary Market Engagement , extend contract to incumbent and ensure smooth mobilisation ahead of contract award",
                                "id": "007204-2026"
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                {
                    "id": "007253-2026",
                    "tag": [
                        "planning"
                    ],
                    "date": "2026-01-27T16:06:09Z",
                    "initiationType": "tender",
                    "ocid": "ocds-h6vhtk-05a1b6",
                    "parties": [
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                            "name": "LONDON & QUADRANT HOUSING TRUST",
                            "id": "GB-COH-IP030441",
                            "identifier": {
                                "scheme": "GB-COH",
                                "id": "IP030441"
                            },
                            "address": {
                                "streetAddress": "29-35 West Ham Lane",
                                "locality": "London",
                                "postalCode": "E15 4PN",
                                "country": "GB",
                                "countryName": "United Kingdom",
                                "region": "UKI41"
                            },
                            "contactPoint": {
                                "name": "Morris Williams",
                                "email": "morriswilliams@lqgroup.org.uk",
                                "telephone": "02081891703"
                            },
                            "roles": [
                                "buyer"
                            ],
                            "details": {
                                "classifications": [
                                    {
                                        "scheme": "UK_CA_TYPE",
                                        "id": "publicAuthoritySubCentralGovernment",
                                        "description": "Public authority - sub-central government"
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                    "buyer": {
                        "id": "GB-COH-IP030441",
                        "name": "LONDON & QUADRANT HOUSING TRUST"
                    },
                    "planning": {
                        "milestones": [
                            {
                                "id": "engagement",
                                "type": "engagement",
                                "description": "L&Q are undertaking this preliminary market engagement (PME) to inform the design of a single procurement exercise comprising two separate Lots, with the intention of appointing one contractor per Lot. \nPurpose of this PME\nThe purpose of this PME is to validate the proposed Lot-based procurement strategy; assess market capability, capacity, and readiness; and identify key risks, dependencies, and considerations associated with the safe and compliant delivery of ventilation servicing and maintenance. This PME is not intended to form part of any tender evaluation or selection process. Responses will be used solely to refine the procurement approach, specification, contractual framework and evaluation methodology prior to issuing the ITT.\nFeedback received through this PME will be used solely to refine the procurement approach and will not be used to assess supplier eligibility or advantage in any subsequent tender process.\nHow will we set this out?\nL&Q intends to undertake a single tender exercise structured into two technical Lots aligned to different ventilation system types. Each Lot will be awarded to a separate contractor. This approach is designed to align specialist capability with defined scopes of work, reduce delivery and compliance risk and support a diverse and competitive supply chain. The PME uses a structured Yes / No / Maybe response format, with light operational prompts included for context only.",
                                "dueDate": "2026-02-17T23:59:59+00:00",
                                "status": "scheduled"
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                                "id": "007253-2026",
                                "documentType": "marketEngagementNotice",
                                "noticeType": "UK2",
                                "description": "Preliminary market engagement notice on Find a Tender",
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                        "id": "ocds-h6vhtk-05a1b6",
                        "legalBasis": {
                            "id": "2023/54",
                            "scheme": "UKPGA",
                            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
                        },
                        "title": "Servicing & Maintenance of L&Q Ventilation Systems",
                        "description": "LOT 1 SPECIFICATION\nMechanical Ventilation with Heat Recovery (MVHR)\nService and Maintenance\n1. Purpose of the Contract\nL&Q is seeking to appoint a competent Contractor to provide service, maintenance and reactive repair services for Mechanical Ventilation with Heat Recovery (MVHR) systems installed within individual residential dwellings.\nThe objective of this contract is to ensure MVHR systems remain safe, functional and operating effectively in order to support resident health, indoor air quality and asset longevity.\n2. Scope of Services\nThe Contractor shall provide the following services:\n•\tPlanned preventative maintenance (PPM)\n•\tReactive repairs and fault diagnosis\n•\tRecommissioning of MVHR systems\n•\tFilter replacement in accordance with manufacturer guidance\n•\tAirflow testing and balancing\n•\tIdentification and reporting of defects\nServices shall be delivered primarily within occupied residential properties.\n3. Assets Covered\nThis Lot applies to:\n•\tMVHR units installed within individual dwellings\n•\tAssociated ductwork and terminal outlets within the dwelling boundary\n•\tControls and user interfaces associated with the MVHR system\n4. Planned Preventative Maintenance (PPM)\nThe Contractor shall carry out planned servicing at frequencies defined by L&Q.\nPPM activities shall include, but not be limited to:\n•\tVisual inspection of unit condition\n•\tCleaning of internal components where accessible\n•\tReplacement of filters\n•\tVerification of airflow rates\n•\tChecking system settings and controls\n•\tConfirmation of operational performance\nAll findings must be recorded and reported.\n5. Reactive Repairs\nThe Contractor shall attend reactive repair requests relating to:\n•\tLoss of ventilation\n•\tReduced system performance\n•\tExcessive noise or vibration\n•\tComponent failure\nWhere works exceed minor repair thresholds, the Contractor shall:\n•\tMake the system safe (where applicable)\n•\tClearly record the defect\n•\tProvide recommendations for further works when instructed\n6. Reporting and Certification\nThe Contractor shall provide:\n•\tA service report for every attendance\n•\tPhotographic evidence where appropriate\n•\tDefect identification and categorisation\n•\tRecommendations for follow-on works\nAll documentation must be uploaded to L&Q’s nominated systems.\n7. Resident Engagement\nThe Contractor shall:\n•\tAct professionally at all times\n•\tCommunicate clearly with residents\n•\tRespect resident homes and belongings\n•\tEscalate safeguarding or vulnerability concerns to L&Q immediately\n8. Health, Safety and Compliance\nThe Contractor shall comply with all relevant legislation and guidance, including but not limited to:\n•\tHealth and Safety at Work etc. Act 1974\n•\tManagement of Health and Safety at Work Regulations\n•\tCOSHH Regulations\n•\tManufacturer instructions and industry best practice\n9. Mobilisation and Contract Management\nThe Contractor shall provide a mobilisation plan detailing:\n•\tResource structure\n•\tTraining and competence arrangements\n•\tSystem onboarding\n•\tData validation and asset familiarisation\nOngoing contract management arrangements shall include regular performance meetings.\n10. Sustainability\nThe Contractor shall demonstrate commitment to sustainability through:\n•\tEfficient servicing practices\n•\tReduction of waste\n•\tResponsible disposal of filters and components\n•\tUse of low-emission or electric vehicles where possible\n11. Exclusions and Limitations\nThe following are expressly excluded from this Lot unless separately instructed by L&Q:\n•\tInstallation of new MVHR systems\n•\tSystem redesign or upgrades\n•\tRetrofit or improvement works\n•\tResolution of historic design defects\n•\tRectification of poor or non-compliant original installations\nThe Contractor shall not assume responsibility for legacy issues identified during servicing\nLOT 2 SPECIFICATION\nCommunal Ventilation\nService and Maintenance\n1. Purpose of the Contract\nL&Q is seeking to appoint a competent Contractor to provide service, maintenance and reactive repair services for communal ventilation systems serving residential blocks and shared areas.\nThe purpose of this contract is to maintain system reliability, ensure effective ventilation and support building safety obligations.\n2. Scope of Services\nThe Contractor shall provide:\n•\tPlanned preventative maintenance (PPM)\n•\tReactive repairs\n•\tInspection and performance verification\n•\tIdentification and reporting of defects\nServices may include access to roof spaces, plant areas and communal risers where applicable.\n3. Assets Covered\nThis Lot includes, but is not limited to:\n•\tCommunal extract systems\n•\tSupply and extract ventilation systems\n•\tRoof-mounted fans\n•\tAssociated controls and accessible ductwork\n4. Planned Preventative Maintenance (PPM)\nThe Contractor shall undertake routine maintenance at frequencies defined by L&Q.\nPPM activities shall include:\n•\tInspection of fans and motors\n•\tChecking fixings and mountings\n•\tCleaning accessible components\n•\tOperational testing\n•\tIdentification of deterioration or failure\n5. Access and Working at Height\nThe Contractor shall:\n•\tManage safe access arrangements\n•\tFully comply with the Working at Height Regulations\n•\tProvide site-specific RAMS\n•\tCoordinate access with L&Q where required\nAll risks must be appropriately assessed and controlled.\n6. Reactive Repairs\nReactive repairs may include:\n•\tFan or motor failure\n•\tMechanical faults\n•\tExcessive noise or vibration\n•\tSystem non-performance\nWhere replacement or capital works are required, the Contractor shall clearly report this to L&Q.\n7. Reporting and Asset Condition\nThe Contractor shall provide:\n•\tAsset-level inspection reports\n•\tPhotographic evidence\n•\tDefect logs\n•\tRisk-based recommendations\nReports must clearly distinguish between:\n•\tMaintenance-related issues\n•\tWear and tear\n•\tLegacy or design-related defects\n8. Health, Safety and Compliance\nThe Contractor shall comply with all applicable legislation including:\n•\tHealth and Safety at Work etc. Act 1974\n•\tManagement of Health and Safety at Work Regulations\n•\tWorking at Height Regulations\nThe Contractor is required to report any observed safety concerns but does not assume ownership of fire safety compliance.\n9. Mobilisation and Contract Management\nA mobilisation plan shall be provided covering:\n•\tStaffing and supervision\n•\tTraining and competence\n•\tAsset familiarisation\n•\tReporting systems\nPerformance will be monitored through KPIs, audits and review meetings.\n10. Sustainability\nThe Contractor shall support L&Q’s sustainability objectives through:\n•\tEfficient maintenance planning\n•\tWaste minimisation\n•\tResponsible disposal of components\n•\tLow-emission transport where possible\n11. Exclusions and Interfaces\nThe following are excluded unless expressly instructed:\n•\tMajor replacement works\n•\tCapital improvement programmes\n•\tSystem redesign or upgrades\n•\tFire safety compliance ownership\nInterfaces with Major Works, Development and Energy teams shall be managed by L&Q.",
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                            "futureNoticeDate": "2026-02-24T23:59:59+00:00"
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                    "language": "en",
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                {
                    "id": "007697-2026",
                    "tag": [
                        "planningUpdate"
                    ],
                    "date": "2026-01-28T15:29:36Z",
                    "initiationType": "tender",
                    "ocid": "ocds-h6vhtk-05a1b6",
                    "parties": [
                        {
                            "name": "LONDON & QUADRANT HOUSING TRUST",
                            "id": "GB-COH-IP030441",
                            "identifier": {
                                "scheme": "GB-COH",
                                "id": "IP030441"
                            },
                            "address": {
                                "streetAddress": "29-35 West Ham Lane",
                                "locality": "London",
                                "postalCode": "E15 4PN",
                                "country": "GB",
                                "countryName": "United Kingdom",
                                "region": "UKI41"
                            },
                            "contactPoint": {
                                "name": "Morris Williams",
                                "email": "morriswilliams@lqgroup.org.uk",
                                "telephone": "02081891703"
                            },
                            "roles": [
                                "buyer"
                            ],
                            "details": {
                                "url": "https://in-tendhost.co.uk/lqsupplychainmanagement/aspx/ProjectManage/1928",
                                "classifications": [
                                    {
                                        "scheme": "UK_CA_TYPE",
                                        "id": "publicAuthoritySubCentralGovernment",
                                        "description": "Public authority - sub-central government"
                                    }
                                ]
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                    ],
                    "buyer": {
                        "id": "GB-COH-IP030441",
                        "name": "LONDON & QUADRANT HOUSING TRUST"
                    },
                    "planning": {
                        "milestones": [
                            {
                                "id": "engagement",
                                "type": "engagement",
                                "description": "The PME questionnaire is available here https://in-tendhost.co.uk/lqsupplychainmanagement/aspx/ProjectManage/1928\nL&Q are undertaking this preliminary market engagement (PME) to inform the design of a single procurement exercise comprising two separate Lots, with the intention of appointing one contractor per Lot.\nPurpose of this PME\nThe purpose of this PME is to validate the proposed Lot-based procurement strategy; assess market capability, capacity, and readiness; and identify key risks, dependencies, and considerations associated with the safe and compliant delivery of ventilation servicing and maintenance. This PME is not intended to form part of any tender evaluation or selection process. Responses will be used solely to refine the procurement approach, specification, contractual framework and evaluation methodology prior to issuing the ITT.\nFeedback received through this PME will be used solely to refine the procurement approach and will not be used to assess supplier eligibility or advantage in any subsequent tender process.\nHow will we set this out?\nL&Q intends to undertake a single tender exercise structured into two technical Lots aligned to different ventilation system types. Each Lot will be awarded to a separate contractor. This approach is designed to align specialist capability with defined scopes of work, reduce delivery and compliance risk and support a diverse and competitive supply chain. The PME uses a structured Yes / No / Maybe response format, with light operational prompts included for context only.",
                                "dueDate": "2026-02-17T23:59:59Z",
                                "status": "scheduled"
                            }
                        ],
                        "documents": [
                            {
                                "id": "007697-2026",
                                "documentType": "marketEngagementNotice",
                                "noticeType": "UK2",
                                "description": "Preliminary market engagement notice on Find a Tender",
                                "url": "https://www.find-tender.service.gov.uk/Notice/007697-2026",
                                "datePublished": "2026-01-28T15:29:36Z",
                                "format": "text/html"
                            }
                        ]
                    },
                    "tender": {
                        "id": "ocds-h6vhtk-05a1b6",
                        "legalBasis": {
                            "id": "2023/54",
                            "scheme": "UKPGA",
                            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
                        },
                        "title": "Servicing & Maintenance of L&Q Ventilation Systems",
                        "description": "Interested suppliers are to complete the PME questionnaire which is available here - https://in-tendhost.co.uk/lqsupplychainmanagement/aspx/ProjectManage/1928\nLOT 1 SPECIFICATION\nMechanical Ventilation with Heat Recovery (MVHR)\nService and Maintenance\n1. Purpose of the Contract\nL&Q is seeking to appoint a competent Contractor to provide service, maintenance and reactive repair services for Mechanical Ventilation with Heat Recovery (MVHR) systems installed within individual residential dwellings.\nThe objective of this contract is to ensure MVHR systems remain safe, functional and operating effectively in order to support resident health, indoor air quality and asset longevity.\n2. Scope of Services\nThe Contractor shall provide the following services:\n•\tPlanned preventative maintenance (PPM)\n•\tReactive repairs and fault diagnosis\n•\tRecommissioning of MVHR systems\n•\tFilter replacement in accordance with manufacturer guidance\n•\tAirflow testing and balancing\n•\tIdentification and reporting of defects\nServices shall be delivered primarily within occupied residential properties.\n3. Assets Covered\nThis Lot applies to:\n•\tMVHR units installed within individual dwellings\n•\tAssociated ductwork and terminal outlets within the dwelling boundary\n•\tControls and user interfaces associated with the MVHR system\n4. Planned Preventative Maintenance (PPM)\nThe Contractor shall carry out planned servicing at frequencies defined by L&Q.\nPPM activities shall include, but not be limited to:\n•\tVisual inspection of unit condition\n•\tCleaning of internal components where accessible\n•\tReplacement of filters\n•\tVerification of airflow rates\n•\tChecking system settings and controls\n•\tConfirmation of operational performance\nAll findings must be recorded and reported.\n5. Reactive Repairs\nThe Contractor shall attend reactive repair requests relating to:\n•\tLoss of ventilation\n•\tReduced system performance\n•\tExcessive noise or vibration\n•\tComponent failure\nWhere works exceed minor repair thresholds, the Contractor shall:\n•\tMake the system safe (where applicable)\n•\tClearly record the defect\n•\tProvide recommendations for further works when instructed\n6. Reporting and Certification\nThe Contractor shall provide:\n•\tA service report for every attendance\n•\tPhotographic evidence where appropriate\n•\tDefect identification and categorisation\n•\tRecommendations for follow-on works\nAll documentation must be uploaded to L&Q's nominated systems.\n7. Resident Engagement\nThe Contractor shall:\n•\tAct professionally at all times\n•\tCommunicate clearly with residents\n•\tRespect resident homes and belongings\n•\tEscalate safeguarding or vulnerability concerns to L&Q immediately\n8. Health, Safety and Compliance\nThe Contractor shall comply with all relevant legislation and guidance, including but not limited to:\n•\tHealth and Safety at Work etc. Act 1974\n•\tManagement of Health and Safety at Work Regulations\n•\tCOSHH Regulations\n•\tManufacturer instructions and industry best practice\n9. Mobilisation and Contract Management\nThe Contractor shall provide a mobilisation plan detailing:\n•\tResource structure\n•\tTraining and competence arrangements\n•\tSystem onboarding\n•\tData validation and asset familiarisation\nOngoing contract management arrangements shall include regular performance meetings.\n10. Sustainability\nThe Contractor shall demonstrate commitment to sustainability through:\n•\tEfficient servicing practices\n•\tReduction of waste\n•\tResponsible disposal of filters and components\n•\tUse of low-emission or electric vehicles where possible\n11. Exclusions and Limitations\nThe following are expressly excluded from this Lot unless separately instructed by L&Q:\n•\tInstallation of new MVHR systems\n•\tSystem redesign or upgrades\n•\tRetrofit or improvement works\n•\tResolution of historic design defects\n•\tRectification of poor or non-compliant original installations\nThe Contractor shall not assume responsibility for legacy issues identified during servicing\nLOT 2 SPECIFICATION\nCommunal Ventilation\nService and Maintenance\n1. Purpose of the Contract\nL&Q is seeking to appoint a competent Contractor to provide service, maintenance and reactive repair services for communal ventilation systems serving residential blocks and shared areas.\nThe purpose of this contract is to maintain system reliability, ensure effective ventilation and support building safety obligations.\n2. Scope of Services\nThe Contractor shall provide:\n•\tPlanned preventative maintenance (PPM)\n•\tReactive repairs\n•\tInspection and performance verification\n•\tIdentification and reporting of defects\nServices may include access to roof spaces, plant areas and communal risers where applicable.\n3. Assets Covered\nThis Lot includes, but is not limited to:\n•\tCommunal extract systems\n•\tSupply and extract ventilation systems\n•\tRoof-mounted fans\n•\tAssociated controls and accessible ductwork\n4. Planned Preventative Maintenance (PPM)\nThe Contractor shall undertake routine maintenance at frequencies defined by L&Q.\nPPM activities shall include:\n•\tInspection of fans and motors\n•\tChecking fixings and mountings\n•\tCleaning accessible components\n•\tOperational testing\n•\tIdentification of deterioration or failure\n5. Access and Working at Height\nThe Contractor shall:\n•\tManage safe access arrangements\n•\tFully comply with the Working at Height Regulations\n•\tProvide site-specific RAMS\n•\tCoordinate access with L&Q where required\nAll risks must be appropriately assessed and controlled.\n6. Reactive Repairs\nReactive repairs may include:\n•\tFan or motor failure\n•\tMechanical faults\n•\tExcessive noise or vibration\n•\tSystem non-performance\nWhere replacement or capital works are required, the Contractor shall clearly report this to L&Q.\n7. Reporting and Asset Condition\nThe Contractor shall provide:\n•\tAsset-level inspection reports\n•\tPhotographic evidence\n•\tDefect logs\n•\tRisk-based recommendations\nReports must clearly distinguish between:\n•\tMaintenance-related issues\n•\tWear and tear\n•\tLegacy or design-related defects\n8. Health, Safety and Compliance\nThe Contractor shall comply with all applicable legislation including:\n•\tHealth and Safety at Work etc. Act 1974\n•\tManagement of Health and Safety at Work Regulations\n•\tWorking at Height Regulations\nThe Contractor is required to report any observed safety concerns but does not assume ownership of fire safety compliance.\n9. Mobilisation and Contract Management\nA mobilisation plan shall be provided covering:\n•\tStaffing and supervision\n•\tTraining and competence\n•\tAsset familiarisation\n•\tReporting systems\nPerformance will be monitored through KPIs, audits and review meetings.\n10. Sustainability\nThe Contractor shall support L&Q's sustainability objectives through:\n•\tEfficient maintenance planning\n•\tWaste minimisation\n•\tResponsible disposal of components\n•\tLow-emission transport where possible\n11. Exclusions and Interfaces\nThe following are excluded unless expressly instructed:\n•\tMajor replacement works\n•\tCapital improvement programmes\n•\tSystem redesign or upgrades\n•\tFire safety compliance ownership\nInterfaces with Major Works, Development and Energy teams shall be managed by L&Q.",
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                                "additionalClassifications": [
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                                    {
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                                    "startDate": "2026-07-13T00:00:00+01:00",
                                    "endDate": "2034-07-12T23:59:59+01:00",
                                    "maxExtentDate": "2038-07-12T23:59:59Z"
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                            "futureNoticeDate": "2026-02-24T23:59:59Z"
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                        "amendments": [
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                                "description": "The link to the PME questionnaire has been provided in the notice and the Website link within the notice",
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                {
                    "id": "040803-2026",
                    "tag": [
                        "tender"
                    ],
                    "date": "2026-05-05T09:07:43+01:00",
                    "initiationType": "tender",
                    "ocid": "ocds-h6vhtk-05a1b6",
                    "parties": [
                        {
                            "name": "LONDON & QUADRANT HOUSING TRUST",
                            "id": "GB-COH-IP030441",
                            "identifier": {
                                "scheme": "GB-COH",
                                "id": "IP030441"
                            },
                            "address": {
                                "streetAddress": "29-35 West Ham Lane",
                                "locality": "London",
                                "postalCode": "E15 4PN",
                                "country": "GB",
                                "countryName": "United Kingdom",
                                "region": "UKI41"
                            },
                            "contactPoint": {
                                "name": "Morris Williams",
                                "email": "morriswilliams@lqgroup.org.uk"
                            },
                            "roles": [
                                "buyer"
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                            "details": {
                                "classifications": [
                                    {
                                        "scheme": "UK_CA_TYPE",
                                        "id": "publicAuthoritySubCentralGovernment",
                                        "description": "Public authority - sub-central government"
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                        }
                    ],
                    "buyer": {
                        "id": "GB-COH-IP030441",
                        "name": "LONDON & QUADRANT HOUSING TRUST"
                    },
                    "tender": {
                        "id": "ocds-h6vhtk-05a1b6",
                        "legalBasis": {
                            "id": "2023/54",
                            "scheme": "UKPGA",
                            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
                        },
                        "title": "Servicing & Maintenance of L&Q Ventilation Systems",
                        "description": "Procurement Title\nServicing and Maintenance of L&Q Ventilation Systems (MVHR and Communal & Car Park)\nProcurement Description\nLondon & Quadrant Housing Trust (L&Q) invites tenders from suitably qualified and experienced suppliers for the provision of servicing, maintenance and reactive repair services for ventilation systems across its housing stock.\nThe requirement covers Mechanical Ventilation with Heat Recovery (MVHR) systems and Communal and Car Park ventilation systems and includes planned servicing, responsive repairs, out‑of‑hours response, compliance activities and associated reporting.\nThe procurement is being conducted as a single exercise under the Open Procedure in accordance with the Procurement Act 2023 and is structured into two technical Lots aligned to different ventilation system types:\nLot 1 – Mechanical Ventilation with Heat Recovery (MVHR) systems\nLot 2 – Communal and Car Park ventilation systems\nBidders may submit a Tender for one Lot or both Lots; however, a supplier may be awarded a maximum of one Lot. Each Lot will be evaluated independently.\nThere are cross‑Lot operational requirements which will apply where relevant, including unified reporting, Arena defect logging, first‑touch make‑safe obligations and escalation service level agreements.\nProcedure Type\nOpen Procedure under the Procurement Act 2023.\nLots\nThis procurement is divided into Lots.\nLot 1: Mechanical Ventilation with Heat Recovery (MVHR) systems\nLot 2: Communal and Car Park ventilation systems\nEach Lot will be evaluated and awarded separately. A supplier may be awarded a maximum of one Lot.\nEstimated Contract Values\nThe estimated total contract values (inclusive of all extensions) are:\nLot 1: £4,550,000\nLot 2: £900,000\nThese values are indicative only and do not constitute a commitment by the Authority.\nContract Duration\nThe anticipated contract durations are:\nLot 1: Initial term of three (3) years, with the option to extend by up to two (2) further periods of one (1) year each.\nLot 2: Initial term of five (5) years, with the option to extend by up to two (2) further periods of two (2) years each.\nExtensions are at the sole discretion of L&Q.\nForm of Contract\nJCT Measured Term Contract 2024, with Lot‑specific contract documentation issued as part of the tender pack.\nAward Criteria\nThe contract(s) will be awarded on the basis of the Most Advantageous Tender.\nEvaluation will be based on a combination of quality and price criteria.\nSubmission Information\nTender documents are available electronically via the Authority’s e‑tendering portal.\nSuppliers must submit responses in accordance with the instructions set out in the Invitation to Tender.",
                        "status": "active",
                        "items": [
                            {
                                "id": "1",
                                "additionalClassifications": [
                                    {
                                        "scheme": "CPV",
                                        "id": "42520000",
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                                    },
                                    {
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                                "relatedLot": "1"
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                                "additionalClassifications": [
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                                        "scheme": "CPV",
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                                        "description": "Ventilation equipment"
                                    },
                                    {
                                        "scheme": "CPV",
                                        "id": "45331210",
                                        "description": "Ventilation installation work"
                                    },
                                    {
                                        "scheme": "CPV",
                                        "id": "50000000",
                                        "description": "Repair and maintenance services"
                                    }
                                ],
                                "relatedLot": "2"
                            }
                        ],
                        "value": {
                            "amountGross": 0,
                            "currency": "GBP"
                        },
                        "procurementMethod": "open",
                        "procurementMethodDetails": "Open procedure",
                        "mainProcurementCategory": "services",
                        "aboveThreshold": true,
                        "submissionMethodDetails": "https://in-tendhost.co.uk/lqsupplychainmanagement/aspx/Home",
                        "submissionTerms": {
                            "electronicSubmissionPolicy": "allowed",
                            "languages": [
                                "en"
                            ]
                        },
                        "tenderPeriod": {
                            "endDate": "2026-06-01T12:00:00+01:00"
                        },
                        "enquiryPeriod": {
                            "endDate": "2026-05-25T15:00:00+01:00"
                        },
                        "awardPeriod": {
                            "endDate": "2026-08-28T23:59:59+01:00"
                        },
                        "lots": [
                            {
                                "id": "1",
                                "title": "MVHR Servicing & Maintenance",
                                "description": "Lot 1 relates to the provision of servicing, maintenance and reactive repair services for Mechanical Ventilation with Heat Recovery (MVHR) systems installed across London & Quadrant Housing Trust’s residential properties.\nThe services under this Lot include the planned servicing, inspection, testing, fault diagnosis, repair and replacement of MVHR systems and associated components, together with responsive and emergency call‑out services, to ensure systems remain safe, compliant, and operational in accordance with applicable legislation, manufacturers’ requirements and industry standards.\nThe scope includes, but is not limited to:\nRoutine and cyclical servicing of MVHR units and associated ductwork, vents, filters, controls and ancillary equipment.\nResponsive and emergency repairs, including first‑touch make‑safe attendance and follow‑on remedial works.\nInspection, testing and certification activities required to demonstrate compliance with statutory, regulatory and contractual obligations.\nFault diagnosis, reporting and rectification of ventilation performance issues within residential dwellings.\nReplacement of components and consumable items where required to maintain system operation.\nRecord keeping, reporting and data input in accordance with L&Q’s asset and compliance systems, including the Arena defect management system.\nCooperation with L&Q, residents and other contractors to coordinate access, minimise disruption and maintain service levels.\nServices will be delivered across L&Q’s housing stock within the Authority’s operational geography. The Contractor will be required to operate in occupied residential properties and must demonstrate appropriate systems for resident engagement, health and safety, safeguarding, and quality assurance.\nThere are cross‑Lot operational requirements which apply where relevant, including unified reporting, common escalation procedures and service level agreements. However, this Lot services MVHR systems only and does not include communal or car park ventilation systems.\nThe contract for this Lot will be awarded to a single supplier.",
                                "status": "active",
                                "value": {
                                    "amountGross": 0,
                                    "amount": 0,
                                    "currency": "GBP"
                                },
                                "awardCriteria": {
                                    "criteria": [
                                        {
                                            "type": "quality",
                                            "name": "Quality",
                                            "description": "Quality will be assessed in accordance with the criteria set out in the Invitation to Tender.",
                                            "numbers": [
                                                {
                                                    "number": 60,
                                                    "weight": "percentageExact"
                                                }
                                            ]
                                        },
                                        {
                                            "type": "price",
                                            "name": "Price",
                                            "description": "Price will be assessed in accordance with the pricing schedules and methodology set out in the Invitation to Tender.",
                                            "numbers": [
                                                {
                                                    "number": 40,
                                                    "weight": "percentageExact"
                                                }
                                            ]
                                        }
                                    ]
                                },
                                "selectionCriteria": {
                                    "criteria": [
                                        {
                                            "type": "economic",
                                            "description": "Bidders must meet the Authority’s legal and financial conditions of participation as set out in the Procurement Specific Questionnaire (PSQ), including compliance with all applicable legal requirements and exclusion grounds under the Procurement Act 2023.\nBidders must demonstrate sufficient financial standing to deliver the Lot(s) for which they are bidding. This includes meeting the minimum annual turnover requirements specified for each Lot in the PSQ and confirming that they are not subject to insolvency, administration, liquidation or similar proceedings.\nFinancial standing will be assessed on the basis of bidder self‑certification at tender stage, with supporting evidence to be requested from the preferred bidder prior to contract award."
                                        },
                                        {
                                            "type": "technical",
                                            "description": "Bidders must demonstrate the technical ability and professional competence required to deliver the services in accordance with the Procurement Specific Questionnaire (PSQ). This includes confirming relevant experience, competence and capability in servicing, maintaining and repairing ventilation systems within residential and communal environments.\nBidders must confirm compliance with the technical and operational requirements set out in the PSQ, including quality management, environmental management, health and safety arrangements, working at height competence and relevant industry standards or demonstrable equivalents.\nCompliance will be assessed on a pass/fail basis through bidder self‑certification at tender stage, with verification of supporting evidence undertaken prior to contract award where required."
                                        }
                                    ]
                                },
                                "suitability": {
                                    "sme": true
                                },
                                "contractPeriod": {
                                    "startDate": "2026-11-13T00:00:00+00:00",
                                    "endDate": "2031-11-12T23:59:59+00:00",
                                    "maxExtentDate": "2035-11-12T23:59:59+00:00"
                                },
                                "hasRenewal": true,
                                "renewal": {
                                    "description": "Lot 1 - The Contract will be for an initial term of 3 years extendable at L&Q's sole option for a period of 1 + 1 years, giving a total of 5 years.\nLot 2 – The contract will be for an initial term of 5 years extendable at L&Q’s sole option for a period of 2+2 years, giving a total of 9 years ."
                                },
                                "hasOptions": true,
                                "options": {
                                    "description": "The Authority reserves the right, at its sole discretion, to extend the Contract in accordance with the extension arrangements set out for each Lot, subject to satisfactory performance and ongoing operational requirements. The exercise of any extension option will be at L&Q’s discretion only and shall not be guaranteed."
                                }
                            },
                            {
                                "id": "2",
                                "title": "Communal and Car Park Ventilation Servicing & Maintenance",
                                "description": "Lot 2 relates to the provision of servicing, maintenance and reactive repair services for communal and car park ventilation systems across London & Quadrant Housing Trust’s residential estates and associated properties.\nThe services under this Lot include the planned servicing, inspection, testing, fault diagnosis, repair and replacement of communal and car park ventilation systems, together with responsive and emergency attendance, to ensure systems remain safe, compliant and fully operational.\nThe scope includes, but is not limited to:\n•\tRoutine and cyclical servicing of communal and car park ventilation plant, fans, ductwork, controls, sensors and associated infrastructure.\n•\tResponsive and emergency repairs, including first touch make safe attendance and follow on corrective works.\n•\tInspection, testing and certification of systems to meet statutory, regulatory and contractual compliance requirements.\n•\tFault diagnosis and rectification of ventilation failures, performance issues or safety concerns within communal or car park environments.\n•\tReplacement of system components, plant and consumables as required to maintain system integrity and performance.\n•\tOut of hours attendance where required to address urgent defects or safety critical failures.\n•\tDigital record keeping, reporting and defect management using L&Q’s systems, including Arena, and provision of management information to support compliance and asset planning activities.\nServices will be delivered across L&Q’s housing stock within the Authority’s operational geography and will typically involve work in communal areas and car parking facilities associated with residential developments.\nThe Contractor will be required to coordinate with L&Q, residents, managing agents and other contractors to ensure safe access, effective programming of works and continuity of service.\nThere are cross Lot operational requirements which apply where relevant, including unified reporting, escalation procedures, data standards and service level agreements. However, this Lot is limited to communal and car park ventilation systems and does not include MVHR systems within individual dwellings.\nThe contract for this Lot will be awarded to a single supplier.",
                                "status": "active",
                                "value": {
                                    "amountGross": 0,
                                    "amount": 0,
                                    "currency": "GBP"
                                },
                                "awardCriteria": {
                                    "criteria": [
                                        {
                                            "type": "quality",
                                            "name": "Quality",
                                            "description": "Quality will be assessed in accordance with the criteria set out in the Invitation to Tender.",
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                                                    "weight": "percentageExact"
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                                "selectionCriteria": {
                                    "criteria": [
                                        {
                                            "type": "economic",
                                            "description": "Bidders must meet the Authority’s legal and financial conditions of participation as set out in the Procurement Specific Questionnaire (PSQ), including compliance with all applicable legal requirements and exclusion grounds under the Procurement Act 2023.\nBidders must demonstrate sufficient financial standing to deliver the Lot(s) for which they are bidding. This includes meeting the minimum annual turnover requirements specified for each Lot in the PSQ and confirming that they are not subject to insolvency, administration, liquidation or similar proceedings.\nFinancial standing will be assessed on the basis of bidder self‑certification at tender stage, with supporting evidence to be requested from the preferred bidder prior to contract award."
                                        },
                                        {
                                            "type": "technical",
                                            "description": "Bidders must demonstrate the technical ability and professional competence required to deliver the services in accordance with the Procurement Specific Questionnaire (PSQ). This includes confirming relevant experience, competence and capability in servicing, maintaining and repairing ventilation systems within residential and communal environments.\nBidders must confirm compliance with the technical and operational requirements set out in the PSQ, including quality management, environmental management, health and safety arrangements, working at height competence and relevant industry standards or demonstrable equivalents.\nCompliance will be assessed on a pass/fail basis through bidder self‑certification at tender stage, with verification of supporting evidence undertaken prior to contract award where required."
                                        }
                                    ]
                                },
                                "suitability": {
                                    "sme": true
                                },
                                "contractPeriod": {
                                    "startDate": "2026-11-13T00:00:00+00:00",
                                    "endDate": "2031-11-12T23:59:59+00:00",
                                    "maxExtentDate": "2035-11-12T23:59:59+00:00"
                                },
                                "hasRenewal": true,
                                "renewal": {
                                    "description": "Lot 1 - The Contract will be for an initial term of 3 years extendable at L&Q's sole option for a period of 1 + 1 years, giving a total of 5 years.\nLot 2 – The contract will be for an initial term of 5 years extendable at L&Q’s sole option for a period of 2+2 years, giving a total of 9 years ."
                                },
                                "hasOptions": true,
                                "options": {
                                    "description": "The Authority reserves the right, at its sole discretion, to extend the Contract in accordance with the extension arrangements set out for each Lot, subject to satisfactory performance and ongoing operational requirements. The exercise of any extension option will be at L&Q’s discretion only and shall not be guaranteed."
                                }
                            }
                        ],
                        "lotDetails": {
                            "maximumLotsBidPerSupplier": 1,
                            "maximumLotsAwardedPerSupplier": 1,
                            "awardCriteria": {
                                "description": "2"
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                        },
                        "documents": [
                            {
                                "id": "conflictOfInterest",
                                "documentType": "conflictOfInterest",
                                "description": "Not published"
                            },
                            {
                                "id": "040803-2026",
                                "documentType": "tenderNotice",
                                "noticeType": "UK4",
                                "description": "Tender notice on Find a Tender",
                                "url": "https://www.find-tender.service.gov.uk/Notice/040803-2026",
                                "datePublished": "2026-05-05T09:07:43+01:00",
                                "format": "text/html"
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                        "hasRecurrence": true,
                        "recurrence": {
                            "dates": [
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                                    "startDate": "2026-09-01T23:59:59+01:00"
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                        }
                    },
                    "language": "en",
                    "extensions": [
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            "compiledRelease": {
                "tag": [
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                "id": "ocds-h6vhtk-05a1b6-2026-05-05T09:07:43+01:00",
                "date": "2026-05-05T09:07:43+01:00",
                "ocid": "ocds-h6vhtk-05a1b6",
                "initiationType": "tender",
                "planning": {
                    "documents": [
                        {
                            "id": "059537-2025",
                            "documentType": "plannedProcurementNotice",
                            "noticeType": "UK1",
                            "description": "Pipeline notice on Find a Tender",
                            "url": "https://www.find-tender.service.gov.uk/Notice/059537-2025",
                            "datePublished": "2025-09-25T10:22:14+01:00",
                            "format": "text/html"
                        },
                        {
                            "id": "007204-2026",
                            "documentType": "plannedProcurementNotice",
                            "noticeType": "UK1",
                            "description": "Pipeline notice on Find a Tender",
                            "url": "https://www.find-tender.service.gov.uk/Notice/007204-2026",
                            "datePublished": "2026-01-27T15:28:04Z",
                            "format": "text/html"
                        },
                        {
                            "id": "007253-2026",
                            "documentType": "marketEngagementNotice",
                            "noticeType": "UK2",
                            "description": "Preliminary market engagement notice on Find a Tender",
                            "url": "https://www.find-tender.service.gov.uk/Notice/007253-2026",
                            "datePublished": "2026-01-27T16:06:09Z",
                            "format": "text/html"
                        },
                        {
                            "id": "007697-2026",
                            "documentType": "marketEngagementNotice",
                            "noticeType": "UK2",
                            "description": "Preliminary market engagement notice on Find a Tender",
                            "url": "https://www.find-tender.service.gov.uk/Notice/007697-2026",
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                            "format": "text/html"
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                            "type": "engagement",
                            "description": "The PME questionnaire is available here https://in-tendhost.co.uk/lqsupplychainmanagement/aspx/ProjectManage/1928\nL&Q are undertaking this preliminary market engagement (PME) to inform the design of a single procurement exercise comprising two separate Lots, with the intention of appointing one contractor per Lot.\nPurpose of this PME\nThe purpose of this PME is to validate the proposed Lot-based procurement strategy; assess market capability, capacity, and readiness; and identify key risks, dependencies, and considerations associated with the safe and compliant delivery of ventilation servicing and maintenance. This PME is not intended to form part of any tender evaluation or selection process. Responses will be used solely to refine the procurement approach, specification, contractual framework and evaluation methodology prior to issuing the ITT.\nFeedback received through this PME will be used solely to refine the procurement approach and will not be used to assess supplier eligibility or advantage in any subsequent tender process.\nHow will we set this out?\nL&Q intends to undertake a single tender exercise structured into two technical Lots aligned to different ventilation system types. Each Lot will be awarded to a separate contractor. This approach is designed to align specialist capability with defined scopes of work, reduce delivery and compliance risk and support a diverse and competitive supply chain. The PME uses a structured Yes / No / Maybe response format, with light operational prompts included for context only.",
                            "dueDate": "2026-02-17T23:59:59Z",
                            "status": "scheduled"
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                "parties": [
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                        "id": "GB-COH-IP030441",
                        "name": "LONDON & QUADRANT HOUSING TRUST",
                        "identifier": {
                            "scheme": "GB-COH",
                            "id": "IP030441"
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                        "additionalIdentifiers": [
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                                "scheme": "GB-PPON",
                                "id": "PJQV-6311-TQXL"
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                        "address": {
                            "streetAddress": "29-35 West Ham Lane",
                            "locality": "London",
                            "postalCode": "E15 4PN",
                            "country": "GB",
                            "countryName": "United Kingdom",
                            "region": "UKI41"
                        },
                        "contactPoint": {
                            "name": "Morris Williams",
                            "email": "morriswilliams@lqgroup.org.uk",
                            "telephone": "02081891703"
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                                    "scheme": "UK_CA_TYPE",
                                    "id": "publicAuthoritySubCentralGovernment",
                                    "description": "Public authority - sub-central government"
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                            "url": "https://in-tendhost.co.uk/lqsupplychainmanagement/aspx/ProjectManage/1928"
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                "buyer": {
                    "id": "GB-COH-IP030441",
                    "name": "LONDON & QUADRANT HOUSING TRUST"
                },
                "tender": {
                    "id": "ocds-h6vhtk-05a1b6",
                    "legalBasis": {
                        "id": "2023/54",
                        "scheme": "UKPGA",
                        "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
                    },
                    "title": "Servicing & Maintenance of L&Q Ventilation Systems",
                    "description": "Procurement Title\nServicing and Maintenance of L&Q Ventilation Systems (MVHR and Communal & Car Park)\nProcurement Description\nLondon & Quadrant Housing Trust (L&Q) invites tenders from suitably qualified and experienced suppliers for the provision of servicing, maintenance and reactive repair services for ventilation systems across its housing stock.\nThe requirement covers Mechanical Ventilation with Heat Recovery (MVHR) systems and Communal and Car Park ventilation systems and includes planned servicing, responsive repairs, out‑of‑hours response, compliance activities and associated reporting.\nThe procurement is being conducted as a single exercise under the Open Procedure in accordance with the Procurement Act 2023 and is structured into two technical Lots aligned to different ventilation system types:\nLot 1 – Mechanical Ventilation with Heat Recovery (MVHR) systems\nLot 2 – Communal and Car Park ventilation systems\nBidders may submit a Tender for one Lot or both Lots; however, a supplier may be awarded a maximum of one Lot. Each Lot will be evaluated independently.\nThere are cross‑Lot operational requirements which will apply where relevant, including unified reporting, Arena defect logging, first‑touch make‑safe obligations and escalation service level agreements.\nProcedure Type\nOpen Procedure under the Procurement Act 2023.\nLots\nThis procurement is divided into Lots.\nLot 1: Mechanical Ventilation with Heat Recovery (MVHR) systems\nLot 2: Communal and Car Park ventilation systems\nEach Lot will be evaluated and awarded separately. A supplier may be awarded a maximum of one Lot.\nEstimated Contract Values\nThe estimated total contract values (inclusive of all extensions) are:\nLot 1: £4,550,000\nLot 2: £900,000\nThese values are indicative only and do not constitute a commitment by the Authority.\nContract Duration\nThe anticipated contract durations are:\nLot 1: Initial term of three (3) years, with the option to extend by up to two (2) further periods of one (1) year each.\nLot 2: Initial term of five (5) years, with the option to extend by up to two (2) further periods of two (2) years each.\nExtensions are at the sole discretion of L&Q.\nForm of Contract\nJCT Measured Term Contract 2024, with Lot‑specific contract documentation issued as part of the tender pack.\nAward Criteria\nThe contract(s) will be awarded on the basis of the Most Advantageous Tender.\nEvaluation will be based on a combination of quality and price criteria.\nSubmission Information\nTender documents are available electronically via the Authority’s e‑tendering portal.\nSuppliers must submit responses in accordance with the instructions set out in the Invitation to Tender.",
                    "items": [
                        {
                            "id": "1",
                            "additionalClassifications": [
                                {
                                    "scheme": "CPV",
                                    "id": "42520000",
                                    "description": "Ventilation equipment"
                                },
                                {
                                    "scheme": "CPV",
                                    "id": "45331210",
                                    "description": "Ventilation installation work"
                                },
                                {
                                    "scheme": "CPV",
                                    "id": "50000000",
                                    "description": "Repair and maintenance services"
                                }
                            ],
                            "deliveryAddresses": [
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                                    "region": "UKC",
                                    "country": "GB",
                                    "countryName": "United Kingdom"
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                                    "countryName": "United Kingdom"
                                },
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                                    "region": "UKI",
                                    "country": "GB",
                                    "countryName": "United Kingdom"
                                },
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                                    "region": "UKJ",
                                    "country": "GB",
                                    "countryName": "United Kingdom"
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                                    "country": "GB",
                                    "countryName": "United Kingdom"
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                                    "country": "GB",
                                    "countryName": "United Kingdom"
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                                    "country": "GB",
                                    "countryName": "United Kingdom"
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                            "relatedLot": "1"
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                            "additionalClassifications": [
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                                    "scheme": "CPV",
                                    "id": "42520000",
                                    "description": "Ventilation equipment"
                                },
                                {
                                    "scheme": "CPV",
                                    "id": "45331210",
                                    "description": "Ventilation installation work"
                                },
                                {
                                    "scheme": "CPV",
                                    "id": "50000000",
                                    "description": "Repair and maintenance services"
                                }
                            ],
                            "relatedLot": "2"
                        }
                    ],
                    "procurementMethod": "open",
                    "procurementMethodDetails": "Open procedure",
                    "mainProcurementCategory": "services",
                    "aboveThreshold": true,
                    "lots": [
                        {
                            "id": "1",
                            "suitability": {
                                "sme": true
                            },
                            "contractPeriod": {
                                "startDate": "2026-11-13T00:00:00+00:00",
                                "endDate": "2031-11-12T23:59:59+00:00",
                                "maxExtentDate": "2035-11-12T23:59:59+00:00"
                            },
                            "hasRenewal": true,
                            "status": "active",
                            "title": "MVHR Servicing & Maintenance",
                            "description": "Lot 1 relates to the provision of servicing, maintenance and reactive repair services for Mechanical Ventilation with Heat Recovery (MVHR) systems installed across London & Quadrant Housing Trust’s residential properties.\nThe services under this Lot include the planned servicing, inspection, testing, fault diagnosis, repair and replacement of MVHR systems and associated components, together with responsive and emergency call‑out services, to ensure systems remain safe, compliant, and operational in accordance with applicable legislation, manufacturers’ requirements and industry standards.\nThe scope includes, but is not limited to:\nRoutine and cyclical servicing of MVHR units and associated ductwork, vents, filters, controls and ancillary equipment.\nResponsive and emergency repairs, including first‑touch make‑safe attendance and follow‑on remedial works.\nInspection, testing and certification activities required to demonstrate compliance with statutory, regulatory and contractual obligations.\nFault diagnosis, reporting and rectification of ventilation performance issues within residential dwellings.\nReplacement of components and consumable items where required to maintain system operation.\nRecord keeping, reporting and data input in accordance with L&Q’s asset and compliance systems, including the Arena defect management system.\nCooperation with L&Q, residents and other contractors to coordinate access, minimise disruption and maintain service levels.\nServices will be delivered across L&Q’s housing stock within the Authority’s operational geography. The Contractor will be required to operate in occupied residential properties and must demonstrate appropriate systems for resident engagement, health and safety, safeguarding, and quality assurance.\nThere are cross‑Lot operational requirements which apply where relevant, including unified reporting, common escalation procedures and service level agreements. However, this Lot services MVHR systems only and does not include communal or car park ventilation systems.\nThe contract for this Lot will be awarded to a single supplier.",
                            "value": {
                                "amountGross": 0,
                                "amount": 0,
                                "currency": "GBP"
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                            "awardCriteria": {
                                "criteria": [
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                                        "type": "quality",
                                        "name": "Quality",
                                        "description": "Quality will be assessed in accordance with the criteria set out in the Invitation to Tender.",
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                                                "number": 60,
                                                "weight": "percentageExact"
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                                    },
                                    {
                                        "type": "price",
                                        "name": "Price",
                                        "description": "Price will be assessed in accordance with the pricing schedules and methodology set out in the Invitation to Tender.",
                                        "numbers": [
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                                                "number": 40,
                                                "weight": "percentageExact"
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                                        ]
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                                ]
                            },
                            "selectionCriteria": {
                                "criteria": [
                                    {
                                        "type": "economic",
                                        "description": "Bidders must meet the Authority’s legal and financial conditions of participation as set out in the Procurement Specific Questionnaire (PSQ), including compliance with all applicable legal requirements and exclusion grounds under the Procurement Act 2023.\nBidders must demonstrate sufficient financial standing to deliver the Lot(s) for which they are bidding. This includes meeting the minimum annual turnover requirements specified for each Lot in the PSQ and confirming that they are not subject to insolvency, administration, liquidation or similar proceedings.\nFinancial standing will be assessed on the basis of bidder self‑certification at tender stage, with supporting evidence to be requested from the preferred bidder prior to contract award."
                                    },
                                    {
                                        "type": "technical",
                                        "description": "Bidders must demonstrate the technical ability and professional competence required to deliver the services in accordance with the Procurement Specific Questionnaire (PSQ). This includes confirming relevant experience, competence and capability in servicing, maintaining and repairing ventilation systems within residential and communal environments.\nBidders must confirm compliance with the technical and operational requirements set out in the PSQ, including quality management, environmental management, health and safety arrangements, working at height competence and relevant industry standards or demonstrable equivalents.\nCompliance will be assessed on a pass/fail basis through bidder self‑certification at tender stage, with verification of supporting evidence undertaken prior to contract award where required."
                                    }
                                ]
                            },
                            "renewal": {
                                "description": "Lot 1 - The Contract will be for an initial term of 3 years extendable at L&Q's sole option for a period of 1 + 1 years, giving a total of 5 years.\nLot 2 – The contract will be for an initial term of 5 years extendable at L&Q’s sole option for a period of 2+2 years, giving a total of 9 years ."
                            },
                            "hasOptions": true,
                            "options": {
                                "description": "The Authority reserves the right, at its sole discretion, to extend the Contract in accordance with the extension arrangements set out for each Lot, subject to satisfactory performance and ongoing operational requirements. The exercise of any extension option will be at L&Q’s discretion only and shall not be guaranteed."
                            }
                        },
                        {
                            "id": "2",
                            "title": "Communal and Car Park Ventilation Servicing & Maintenance",
                            "description": "Lot 2 relates to the provision of servicing, maintenance and reactive repair services for communal and car park ventilation systems across London & Quadrant Housing Trust’s residential estates and associated properties.\nThe services under this Lot include the planned servicing, inspection, testing, fault diagnosis, repair and replacement of communal and car park ventilation systems, together with responsive and emergency attendance, to ensure systems remain safe, compliant and fully operational.\nThe scope includes, but is not limited to:\n•\tRoutine and cyclical servicing of communal and car park ventilation plant, fans, ductwork, controls, sensors and associated infrastructure.\n•\tResponsive and emergency repairs, including first touch make safe attendance and follow on corrective works.\n•\tInspection, testing and certification of systems to meet statutory, regulatory and contractual compliance requirements.\n•\tFault diagnosis and rectification of ventilation failures, performance issues or safety concerns within communal or car park environments.\n•\tReplacement of system components, plant and consumables as required to maintain system integrity and performance.\n•\tOut of hours attendance where required to address urgent defects or safety critical failures.\n•\tDigital record keeping, reporting and defect management using L&Q’s systems, including Arena, and provision of management information to support compliance and asset planning activities.\nServices will be delivered across L&Q’s housing stock within the Authority’s operational geography and will typically involve work in communal areas and car parking facilities associated with residential developments.\nThe Contractor will be required to coordinate with L&Q, residents, managing agents and other contractors to ensure safe access, effective programming of works and continuity of service.\nThere are cross Lot operational requirements which apply where relevant, including unified reporting, escalation procedures, data standards and service level agreements. However, this Lot is limited to communal and car park ventilation systems and does not include MVHR systems within individual dwellings.\nThe contract for this Lot will be awarded to a single supplier.",
                            "status": "active",
                            "value": {
                                "amountGross": 0,
                                "amount": 0,
                                "currency": "GBP"
                            },
                            "awardCriteria": {
                                "criteria": [
                                    {
                                        "type": "quality",
                                        "name": "Quality",
                                        "description": "Quality will be assessed in accordance with the criteria set out in the Invitation to Tender.",
                                        "numbers": [
                                            {
                                                "number": 60,
                                                "weight": "percentageExact"
                                            }
                                        ]
                                    },
                                    {
                                        "type": "price",
                                        "name": "Price",
                                        "description": "Price will be assessed in accordance with the pricing schedules and methodology set out in the Invitation to Tender.",
                                        "numbers": [
                                            {
                                                "number": 40,
                                                "weight": "percentageExact"
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                            "selectionCriteria": {
                                "criteria": [
                                    {
                                        "type": "economic",
                                        "description": "Bidders must meet the Authority’s legal and financial conditions of participation as set out in the Procurement Specific Questionnaire (PSQ), including compliance with all applicable legal requirements and exclusion grounds under the Procurement Act 2023.\nBidders must demonstrate sufficient financial standing to deliver the Lot(s) for which they are bidding. This includes meeting the minimum annual turnover requirements specified for each Lot in the PSQ and confirming that they are not subject to insolvency, administration, liquidation or similar proceedings.\nFinancial standing will be assessed on the basis of bidder self‑certification at tender stage, with supporting evidence to be requested from the preferred bidder prior to contract award."
                                    },
                                    {
                                        "type": "technical",
                                        "description": "Bidders must demonstrate the technical ability and professional competence required to deliver the services in accordance with the Procurement Specific Questionnaire (PSQ). This includes confirming relevant experience, competence and capability in servicing, maintaining and repairing ventilation systems within residential and communal environments.\nBidders must confirm compliance with the technical and operational requirements set out in the PSQ, including quality management, environmental management, health and safety arrangements, working at height competence and relevant industry standards or demonstrable equivalents.\nCompliance will be assessed on a pass/fail basis through bidder self‑certification at tender stage, with verification of supporting evidence undertaken prior to contract award where required."
                                    }
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                            "suitability": {
                                "sme": true
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                            "contractPeriod": {
                                "startDate": "2026-11-13T00:00:00+00:00",
                                "endDate": "2031-11-12T23:59:59+00:00",
                                "maxExtentDate": "2035-11-12T23:59:59+00:00"
                            },
                            "hasRenewal": true,
                            "renewal": {
                                "description": "Lot 1 - The Contract will be for an initial term of 3 years extendable at L&Q's sole option for a period of 1 + 1 years, giving a total of 5 years.\nLot 2 – The contract will be for an initial term of 5 years extendable at L&Q’s sole option for a period of 2+2 years, giving a total of 9 years ."
                            },
                            "hasOptions": true,
                            "options": {
                                "description": "The Authority reserves the right, at its sole discretion, to extend the Contract in accordance with the extension arrangements set out for each Lot, subject to satisfactory performance and ongoing operational requirements. The exercise of any extension option will be at L&Q’s discretion only and shall not be guaranteed."
                            }
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                    ],
                    "communication": {
                        "futureNoticeDate": "2026-02-24T23:59:59Z"
                    },
                    "status": "active",
                    "amendments": [
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                            "value": "L&Q requires a comprehensive service and maintenance solution covering its full portfolio of ventilation systems, including both decentralised MVHR units and communal/car park ventilation systems. Historically, these systems have been procured and managed separately, resulting in duplicated procurement activity, fragmented contract management, and missed opportunities for efficiency and standardisation. \nThis procurement consolidates these requirements into a single multi-lot contract, enabling L&Q to: \nImprove value for money through market competition \nReduce duplication in procurement and contract management \nMaintain appropriate technical separation through Lotting \nSupport compliance with Building Regulations (Part F), health & safety legislation, and building safety objectives. \nLot Structure \nLot 1: MVHR - Service and Maintenance \nL&Q currently manages an identified stock of approximately 3,400 MVHR units. However, the actual number of units within the portfolio is likely higher, as these systems have not been comprehensively documented. The lack of a formalised maintenance regime increases the risk of system failures, reduced air quality for residents, and increased repair costs over time.  \nThe primary driver for this procurement is to establish a three years + 1 + 1 service and maintenance contract to ensure all MVHR units are serviced to a high standard. This contract will also include the responsibility of assisting L&Q in building a complete stock portfolio of MVHR systems. This approach will ensure the long-term operational reliability of these units, adherence to health and safety standards, and improved living conditions for residents.  \nThe objective is to establish a three year (3) + 1 + 1 contract to ensure: \nAll MVHR units are regularly serviced in compliance with industry standards.  \nA robust and accurate stock inventory is built and maintained.  \nCompliance with health, safety, and building regulations.  \nReactive maintenance services are available on appropriate SLA's and SOR's.   \nLot 2: Communal & Car Park Systems - Service and Maintenance \nThis Lot aligns with L&Q's strategic objectives to maintain high standards of air quality, comply with health and safety regulations and enhance the comfort and wellbeing of our residents and users. The key drivers for this Lot include: \nHealth and Safety Compliance: Ensuring compliance with health and safety regulations, such as the Health and Safety at Work Act 1974 and the Building Regulations, which mandate regular maintenance of ventilation systems to prevent hazards like poor air quality and fire risks.  \nOperational Efficiency: Regular maintenance helps prevent breakdowns and extends the lifespan of ventilation systems, ensuring they operate efficiently and effectively.  \nResident and User Satisfaction: Reliable ventilation systems contribute to the comfort and satisfaction of residents and car park users by maintaining good air quality and ventilation.  \nCost Management: Proactive maintenance can prevent costly emergency repairs and extend the lifecycle of the equipment, providing better financial management and budget predictability.  \nSustainability Goals: Maintaining efficient ventilation systems supports our environmental objectives by ensuring energy-efficient operations, reducing carbon emissions, and improving overall sustainability. \nL&Q are looking to establish a five year (5) +2 +2 year contract."
                        },
                        {
                            "releaseID": "007253-2026",
                            "releaseDate": "2026-01-27T16:06:09Z",
                            "releaseTag": [
                                "planning"
                            ],
                            "value": "LOT 1 SPECIFICATION\nMechanical Ventilation with Heat Recovery (MVHR)\nService and Maintenance\n1. Purpose of the Contract\nL&Q is seeking to appoint a competent Contractor to provide service, maintenance and reactive repair services for Mechanical Ventilation with Heat Recovery (MVHR) systems installed within individual residential dwellings.\nThe objective of this contract is to ensure MVHR systems remain safe, functional and operating effectively in order to support resident health, indoor air quality and asset longevity.\n2. Scope of Services\nThe Contractor shall provide the following services:\n•\tPlanned preventative maintenance (PPM)\n•\tReactive repairs and fault diagnosis\n•\tRecommissioning of MVHR systems\n•\tFilter replacement in accordance with manufacturer guidance\n•\tAirflow testing and balancing\n•\tIdentification and reporting of defects\nServices shall be delivered primarily within occupied residential properties.\n3. Assets Covered\nThis Lot applies to:\n•\tMVHR units installed within individual dwellings\n•\tAssociated ductwork and terminal outlets within the dwelling boundary\n•\tControls and user interfaces associated with the MVHR system\n4. Planned Preventative Maintenance (PPM)\nThe Contractor shall carry out planned servicing at frequencies defined by L&Q.\nPPM activities shall include, but not be limited to:\n•\tVisual inspection of unit condition\n•\tCleaning of internal components where accessible\n•\tReplacement of filters\n•\tVerification of airflow rates\n•\tChecking system settings and controls\n•\tConfirmation of operational performance\nAll findings must be recorded and reported.\n5. Reactive Repairs\nThe Contractor shall attend reactive repair requests relating to:\n•\tLoss of ventilation\n•\tReduced system performance\n•\tExcessive noise or vibration\n•\tComponent failure\nWhere works exceed minor repair thresholds, the Contractor shall:\n•\tMake the system safe (where applicable)\n•\tClearly record the defect\n•\tProvide recommendations for further works when instructed\n6. Reporting and Certification\nThe Contractor shall provide:\n•\tA service report for every attendance\n•\tPhotographic evidence where appropriate\n•\tDefect identification and categorisation\n•\tRecommendations for follow-on works\nAll documentation must be uploaded to L&Q’s nominated systems.\n7. Resident Engagement\nThe Contractor shall:\n•\tAct professionally at all times\n•\tCommunicate clearly with residents\n•\tRespect resident homes and belongings\n•\tEscalate safeguarding or vulnerability concerns to L&Q immediately\n8. Health, Safety and Compliance\nThe Contractor shall comply with all relevant legislation and guidance, including but not limited to:\n•\tHealth and Safety at Work etc. Act 1974\n•\tManagement of Health and Safety at Work Regulations\n•\tCOSHH Regulations\n•\tManufacturer instructions and industry best practice\n9. Mobilisation and Contract Management\nThe Contractor shall provide a mobilisation plan detailing:\n•\tResource structure\n•\tTraining and competence arrangements\n•\tSystem onboarding\n•\tData validation and asset familiarisation\nOngoing contract management arrangements shall include regular performance meetings.\n10. Sustainability\nThe Contractor shall demonstrate commitment to sustainability through:\n•\tEfficient servicing practices\n•\tReduction of waste\n•\tResponsible disposal of filters and components\n•\tUse of low-emission or electric vehicles where possible\n11. Exclusions and Limitations\nThe following are expressly excluded from this Lot unless separately instructed by L&Q:\n•\tInstallation of new MVHR systems\n•\tSystem redesign or upgrades\n•\tRetrofit or improvement works\n•\tResolution of historic design defects\n•\tRectification of poor or non-compliant original installations\nThe Contractor shall not assume responsibility for legacy issues identified during servicing\nLOT 2 SPECIFICATION\nCommunal Ventilation\nService and Maintenance\n1. Purpose of the Contract\nL&Q is seeking to appoint a competent Contractor to provide service, maintenance and reactive repair services for communal ventilation systems serving residential blocks and shared areas.\nThe purpose of this contract is to maintain system reliability, ensure effective ventilation and support building safety obligations.\n2. Scope of Services\nThe Contractor shall provide:\n•\tPlanned preventative maintenance (PPM)\n•\tReactive repairs\n•\tInspection and performance verification\n•\tIdentification and reporting of defects\nServices may include access to roof spaces, plant areas and communal risers where applicable.\n3. Assets Covered\nThis Lot includes, but is not limited to:\n•\tCommunal extract systems\n•\tSupply and extract ventilation systems\n•\tRoof-mounted fans\n•\tAssociated controls and accessible ductwork\n4. Planned Preventative Maintenance (PPM)\nThe Contractor shall undertake routine maintenance at frequencies defined by L&Q.\nPPM activities shall include:\n•\tInspection of fans and motors\n•\tChecking fixings and mountings\n•\tCleaning accessible components\n•\tOperational testing\n•\tIdentification of deterioration or failure\n5. Access and Working at Height\nThe Contractor shall:\n•\tManage safe access arrangements\n•\tFully comply with the Working at Height Regulations\n•\tProvide site-specific RAMS\n•\tCoordinate access with L&Q where required\nAll risks must be appropriately assessed and controlled.\n6. Reactive Repairs\nReactive repairs may include:\n•\tFan or motor failure\n•\tMechanical faults\n•\tExcessive noise or vibration\n•\tSystem non-performance\nWhere replacement or capital works are required, the Contractor shall clearly report this to L&Q.\n7. Reporting and Asset Condition\nThe Contractor shall provide:\n•\tAsset-level inspection reports\n•\tPhotographic evidence\n•\tDefect logs\n•\tRisk-based recommendations\nReports must clearly distinguish between:\n•\tMaintenance-related issues\n•\tWear and tear\n•\tLegacy or design-related defects\n8. Health, Safety and Compliance\nThe Contractor shall comply with all applicable legislation including:\n•\tHealth and Safety at Work etc. Act 1974\n•\tManagement of Health and Safety at Work Regulations\n•\tWorking at Height Regulations\nThe Contractor is required to report any observed safety concerns but does not assume ownership of fire safety compliance.\n9. Mobilisation and Contract Management\nA mobilisation plan shall be provided covering:\n•\tStaffing and supervision\n•\tTraining and competence\n•\tAsset familiarisation\n•\tReporting systems\nPerformance will be monitored through KPIs, audits and review meetings.\n10. Sustainability\nThe Contractor shall support L&Q’s sustainability objectives through:\n•\tEfficient maintenance planning\n•\tWaste minimisation\n•\tResponsible disposal of components\n•\tLow-emission transport where possible\n11. Exclusions and Interfaces\nThe following are excluded unless expressly instructed:\n•\tMajor replacement works\n•\tCapital improvement programmes\n•\tSystem redesign or upgrades\n•\tFire safety compliance ownership\nInterfaces with Major Works, Development and Energy teams shall be managed by L&Q."
                        },
                        {
                            "releaseID": "007697-2026",
                            "releaseDate": "2026-01-28T15:29:36Z",
                            "releaseTag": [
                                "planningUpdate"
                            ],
                            "value": "Interested suppliers are to complete the PME questionnaire which is available here - https://in-tendhost.co.uk/lqsupplychainmanagement/aspx/ProjectManage/1928\nLOT 1 SPECIFICATION\nMechanical Ventilation with Heat Recovery (MVHR)\nService and Maintenance\n1. Purpose of the Contract\nL&Q is seeking to appoint a competent Contractor to provide service, maintenance and reactive repair services for Mechanical Ventilation with Heat Recovery (MVHR) systems installed within individual residential dwellings.\nThe objective of this contract is to ensure MVHR systems remain safe, functional and operating effectively in order to support resident health, indoor air quality and asset longevity.\n2. Scope of Services\nThe Contractor shall provide the following services:\n•\tPlanned preventative maintenance (PPM)\n•\tReactive repairs and fault diagnosis\n•\tRecommissioning of MVHR systems\n•\tFilter replacement in accordance with manufacturer guidance\n•\tAirflow testing and balancing\n•\tIdentification and reporting of defects\nServices shall be delivered primarily within occupied residential properties.\n3. Assets Covered\nThis Lot applies to:\n•\tMVHR units installed within individual dwellings\n•\tAssociated ductwork and terminal outlets within the dwelling boundary\n•\tControls and user interfaces associated with the MVHR system\n4. Planned Preventative Maintenance (PPM)\nThe Contractor shall carry out planned servicing at frequencies defined by L&Q.\nPPM activities shall include, but not be limited to:\n•\tVisual inspection of unit condition\n•\tCleaning of internal components where accessible\n•\tReplacement of filters\n•\tVerification of airflow rates\n•\tChecking system settings and controls\n•\tConfirmation of operational performance\nAll findings must be recorded and reported.\n5. Reactive Repairs\nThe Contractor shall attend reactive repair requests relating to:\n•\tLoss of ventilation\n•\tReduced system performance\n•\tExcessive noise or vibration\n•\tComponent failure\nWhere works exceed minor repair thresholds, the Contractor shall:\n•\tMake the system safe (where applicable)\n•\tClearly record the defect\n•\tProvide recommendations for further works when instructed\n6. Reporting and Certification\nThe Contractor shall provide:\n•\tA service report for every attendance\n•\tPhotographic evidence where appropriate\n•\tDefect identification and categorisation\n•\tRecommendations for follow-on works\nAll documentation must be uploaded to L&Q's nominated systems.\n7. Resident Engagement\nThe Contractor shall:\n•\tAct professionally at all times\n•\tCommunicate clearly with residents\n•\tRespect resident homes and belongings\n•\tEscalate safeguarding or vulnerability concerns to L&Q immediately\n8. Health, Safety and Compliance\nThe Contractor shall comply with all relevant legislation and guidance, including but not limited to:\n•\tHealth and Safety at Work etc. Act 1974\n•\tManagement of Health and Safety at Work Regulations\n•\tCOSHH Regulations\n•\tManufacturer instructions and industry best practice\n9. Mobilisation and Contract Management\nThe Contractor shall provide a mobilisation plan detailing:\n•\tResource structure\n•\tTraining and competence arrangements\n•\tSystem onboarding\n•\tData validation and asset familiarisation\nOngoing contract management arrangements shall include regular performance meetings.\n10. Sustainability\nThe Contractor shall demonstrate commitment to sustainability through:\n•\tEfficient servicing practices\n•\tReduction of waste\n•\tResponsible disposal of filters and components\n•\tUse of low-emission or electric vehicles where possible\n11. Exclusions and Limitations\nThe following are expressly excluded from this Lot unless separately instructed by L&Q:\n•\tInstallation of new MVHR systems\n•\tSystem redesign or upgrades\n•\tRetrofit or improvement works\n•\tResolution of historic design defects\n•\tRectification of poor or non-compliant original installations\nThe Contractor shall not assume responsibility for legacy issues identified during servicing\nLOT 2 SPECIFICATION\nCommunal Ventilation\nService and Maintenance\n1. Purpose of the Contract\nL&Q is seeking to appoint a competent Contractor to provide service, maintenance and reactive repair services for communal ventilation systems serving residential blocks and shared areas.\nThe purpose of this contract is to maintain system reliability, ensure effective ventilation and support building safety obligations.\n2. Scope of Services\nThe Contractor shall provide:\n•\tPlanned preventative maintenance (PPM)\n•\tReactive repairs\n•\tInspection and performance verification\n•\tIdentification and reporting of defects\nServices may include access to roof spaces, plant areas and communal risers where applicable.\n3. Assets Covered\nThis Lot includes, but is not limited to:\n•\tCommunal extract systems\n•\tSupply and extract ventilation systems\n•\tRoof-mounted fans\n•\tAssociated controls and accessible ductwork\n4. Planned Preventative Maintenance (PPM)\nThe Contractor shall undertake routine maintenance at frequencies defined by L&Q.\nPPM activities shall include:\n•\tInspection of fans and motors\n•\tChecking fixings and mountings\n•\tCleaning accessible components\n•\tOperational testing\n•\tIdentification of deterioration or failure\n5. Access and Working at Height\nThe Contractor shall:\n•\tManage safe access arrangements\n•\tFully comply with the Working at Height Regulations\n•\tProvide site-specific RAMS\n•\tCoordinate access with L&Q where required\nAll risks must be appropriately assessed and controlled.\n6. Reactive Repairs\nReactive repairs may include:\n•\tFan or motor failure\n•\tMechanical faults\n•\tExcessive noise or vibration\n•\tSystem non-performance\nWhere replacement or capital works are required, the Contractor shall clearly report this to L&Q.\n7. Reporting and Asset Condition\nThe Contractor shall provide:\n•\tAsset-level inspection reports\n•\tPhotographic evidence\n•\tDefect logs\n•\tRisk-based recommendations\nReports must clearly distinguish between:\n•\tMaintenance-related issues\n•\tWear and tear\n•\tLegacy or design-related defects\n8. Health, Safety and Compliance\nThe Contractor shall comply with all applicable legislation including:\n•\tHealth and Safety at Work etc. Act 1974\n•\tManagement of Health and Safety at Work Regulations\n•\tWorking at Height Regulations\nThe Contractor is required to report any observed safety concerns but does not assume ownership of fire safety compliance.\n9. Mobilisation and Contract Management\nA mobilisation plan shall be provided covering:\n•\tStaffing and supervision\n•\tTraining and competence\n•\tAsset familiarisation\n•\tReporting systems\nPerformance will be monitored through KPIs, audits and review meetings.\n10. Sustainability\nThe Contractor shall support L&Q's sustainability objectives through:\n•\tEfficient maintenance planning\n•\tWaste minimisation\n•\tResponsible disposal of components\n•\tLow-emission transport where possible\n11. Exclusions and Interfaces\nThe following are excluded unless expressly instructed:\n•\tMajor replacement works\n•\tCapital improvement programmes\n•\tSystem redesign or upgrades\n•\tFire safety compliance ownership\nInterfaces with Major Works, Development and Energy teams shall be managed by L&Q."
                        },
                        {
                            "releaseID": "040803-2026",
                            "releaseDate": "2026-05-05T09:07:43+01:00",
                            "releaseTag": [
                                "tender"
                            ],
                            "value": "Procurement Title\nServicing and Maintenance of L&Q Ventilation Systems (MVHR and Communal & Car Park)\nProcurement Description\nLondon & Quadrant Housing Trust (L&Q) invites tenders from suitably qualified and experienced suppliers for the provision of servicing, maintenance and reactive repair services for ventilation systems across its housing stock.\nThe requirement covers Mechanical Ventilation with Heat Recovery (MVHR) systems and Communal and Car Park ventilation systems and includes planned servicing, responsive repairs, out‑of‑hours response, compliance activities and associated reporting.\nThe procurement is being conducted as a single exercise under the Open Procedure in accordance with the Procurement Act 2023 and is structured into two technical Lots aligned to different ventilation system types:\nLot 1 – Mechanical Ventilation with Heat Recovery (MVHR) systems\nLot 2 – Communal and Car Park ventilation systems\nBidders may submit a Tender for one Lot or both Lots; however, a supplier may be awarded a maximum of one Lot. Each Lot will be evaluated independently.\nThere are cross‑Lot operational requirements which will apply where relevant, including unified reporting, Arena defect logging, first‑touch make‑safe obligations and escalation service level agreements.\nProcedure Type\nOpen Procedure under the Procurement Act 2023.\nLots\nThis procurement is divided into Lots.\nLot 1: Mechanical Ventilation with Heat Recovery (MVHR) systems\nLot 2: Communal and Car Park ventilation systems\nEach Lot will be evaluated and awarded separately. A supplier may be awarded a maximum of one Lot.\nEstimated Contract Values\nThe estimated total contract values (inclusive of all extensions) are:\nLot 1: £4,550,000\nLot 2: £900,000\nThese values are indicative only and do not constitute a commitment by the Authority.\nContract Duration\nThe anticipated contract durations are:\nLot 1: Initial term of three (3) years, with the option to extend by up to two (2) further periods of one (1) year each.\nLot 2: Initial term of five (5) years, with the option to extend by up to two (2) further periods of two (2) years each.\nExtensions are at the sole discretion of L&Q.\nForm of Contract\nJCT Measured Term Contract 2024, with Lot‑specific contract documentation issued as part of the tender pack.\nAward Criteria\nThe contract(s) will be awarded on the basis of the Most Advantageous Tender.\nEvaluation will be based on a combination of quality and price criteria.\nSubmission Information\nTender documents are available electronically via the Authority’s e‑tendering portal.\nSuppliers must submit responses in accordance with the instructions set out in the Invitation to Tender."
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                                    "value": "This has been changed due to L&Q deciding to combine both requirements into x1 procurement exercise. The intention was to do x1 separate tenders but it made sense to create x1 tender with x2 Lots. This change also allows L&Q to undertake Preliminary Market Engagement , extend contract to incumbent and ensure smooth mobilisation ahead of contract award"
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                                    "value": "The link to the PME questionnaire has been provided in the notice and the Website link within the notice"
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