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Applicants are advised that if their tender response (including any associated documentation) is only partially uploaded within the e-tendering portal by the closing date and time then the system will lock them out and they will not be able to complete their document upload. The Council reserves the right to only evaluate documents received within the e-tendering portal by the closing date and time and applicants are advised that a partial upload is unlikely to be successful. 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The extension period(s) are at the Council's discretion." }, "hasOptions": true, "options": { "description": "The Council reserves the right to make additional purchases during the contract that fall under the category of direct debit solutions." }, "value": { "amountGross": 144000, "amount": 120000, "currency": "GBP" }, "aboveThreshold": false, "dateSigned": "2026-09-22T00:00:00+01:00", "agreedMetrics": [ { "id": "1", "title": "SERVICE AVAILABILITY" }, { "id": "2", "title": "INCIDENT RESPONSE & RESOLUTION TIME" }, { "id": "3", "title": "INVOICING ACCURACY" } ], "documents": [ { "id": "094774-2026", "documentType": "contractNotice", "noticeType": "UK7", "description": "Contract details notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/094774-2026", "datePublished": "2026-10-07T13:57:13+01:00", "format": "text/html" } ] } ] }, "versionedRelease": { "ocid": "ocds-h6vhtk-05a09d", "initiationType": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "tender" } ], "parties": [ { "id": "GB-PPON-PDTN-5446-NMXW", "name": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "Warwickshire County Council" } ], "identifier": { "scheme": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON" } ], "id": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "PDTN-5446-NMXW" } ] }, "address": { "streetAddress": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "Shire Hall" } ], "locality": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "Warwick" } ], "postalCode": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "CV34 4SA" } ], "country": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "United Kingdom" } ], "region": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "UKG13" } ] }, "contactPoint": { "email": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "procurement@warwickshire.gov.uk" } ] }, "roles": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": [ "buyer" ] } ], "details": { "url": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "http://www.warwickshire.gov.uk" } ], "classifications": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } ] } }, { "id": "GB-COH-03206476", "name": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "PAYGATE SOLUTIONS LIMITED" } ], "identifier": { "scheme": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "GB-COH" } ], "id": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "03206476" } ] }, "additionalIdentifiers": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": [ { "scheme": "GB-PPON", "id": "PWLP-5151-QWXQ" } ] } ], "address": { "streetAddress": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "Gladstone House Hithercroft Road" } ], "locality": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "Oxfordshire" } ], "postalCode": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "OX10 9BT" } ], "country": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "GB" } ], "countryName": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "United Kingdom" } ], "region": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "UKJ14" } ] }, "contactPoint": { "email": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "jon.bell@paygate.uk" } ] }, "roles": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": [ "supplier" ] } ], "details": { "url": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "http://www.paygate.uk" } ], "scale": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "sme" } ], "vcse": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": false } ] } } ], "buyer": { "id": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON-PDTN-5446-NMXW" } ], "name": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "Warwickshire County Council" } ] }, "planning": { "milestones": [ { "id": "engagement", "type": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "engagement" } ], "description": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "We welcome interested suppliers to complete the Questionnaire that has been published via our e-procurement portal Warwickshire County Council In-Tend, with Reference: WAR-0006.\nThe Council would be grateful if you could complete the questions in the market testing document and respond by 8th of October 2025 at 12 Noon. You should submit your completed responses by uploading via Warwickshire County Council In-Tend or by email to: sallyelmobayad@warwickshire.gov.uk\nThe procurement documents are available for unrestricted and full direct access, free of charge, at\nhttps://in-tendhost.co.uk/warwickshirecc/aspx/Home\nAdditional information can be obtained from the above-mentioned address.\nContact Details:\nIf you have any questions regarding this Market testing exercise, then please upload via the correspondence function on Warwickshire County Council In-Tend or by email to: sallyelmobayad@warwickshire.gov.uk" } ], "dueDate": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "2025-10-08T23:59:59+01:00" } ], "status": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "059081-2025", "documentType": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/059081-2025" } ], "datePublished": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "2025-09-24T09:28:26+01:00" } ], "format": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "WAR-0006" } ], "legalBasis": { "id": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "WCC Third Party Direct Debit Solutions" }, { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "Third Party Managed Direct Debit solution" }, { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "WCC- Third Party Managed Direct Debit solution" } ], "description": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "WCC is looking for a third-party direct debit solution that could have the potential of being a fully managed service. This solution should be able to automate the collection of income which will reduce manual data entry and monitoring. It is expected that the solution will allow for fast and accurate creation and verification of direct debit mandates. Adhering to BACs requirements is essential along with WCC internal audit standards. This solution must be able to support high volume processing, such Adult Social Care, with over 6,000 - 7,000 generating £77 million income annually. WCC plan to start with small volumes, ultimately scaling up." }, { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "Warwickshire County Council (the Council) is seeking a third party Direct Debit solution, with the potential to progress to a fully managed service. The solution must support the automated collection of income to reduce manual data entry, improve efficiency, and minimise the need for ongoing monitoring.\nThe Council requires a system capable of fast and accurate creation and verification of Direct Debit mandates, fully compliant with BACs requirements and aligned with Warwickshire County Council's internal audit standards." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "66110000", "description": "Banking services" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "UK" } ], "country": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "United Kingdom" } ] }, { "region": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "UK" } ], "country": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "GB" } ], "countryName": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "1" } ] } ], "mainProcurementCategory": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "services" } ], "lots": [ { "id": "1", "suitability": { "sme": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": true } ] }, "contractPeriod": { "startDate": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "2026-03-01T00:00:00Z" }, { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "2026-05-04T00:00:00+01:00" } ], "endDate": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "2031-03-01T23:59:59Z" }, { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "2028-05-04T23:59:59+01:00" } ], "maxExtentDate": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "2036-02-29T23:59:59Z" }, { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "2030-05-03T23:59:59+01:00" } ] }, "hasRenewal": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": true } ], "status": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "value": { "amountGross": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": 144000 } ], "amount": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": 120000 } ], "currency": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "criteria": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": [ { "type": "price", "name": "Cost", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Non-cost", "numbers": [ { "number": 40, "weight": "percentageExact" } ] } ] } ] }, "renewal": { "description": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "The service will be required for an initial contract term of 2 years however, WCC reserves the right to extend the contract by further multiple periods not exceeding 24 months, 24 months being the maximum extension period. The extension period(s) are at the Council's discretion." } ] }, "hasOptions": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": true } ], "options": { "description": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "The Council reserves the right to make additional purchases during the contract that fall under the category of direct debit solutions." } ] }, "description": [ { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": null } ] } ], "status": [ { "releaseID": "059081-2025", "releaseDate": "2025-09-24T09:28:26+01:00", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "094774-2026", "releaseDate": "2026-10-07T13:57:13+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "value": { "amountGross": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": 144000 } ], "amount": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": 120000 } ], "currency": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "procurementMethod": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "open" } ], "procurementMethodDetails": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "Below threshold - open competition" } ], "aboveThreshold": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": false } ], "submissionMethodDetails": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "Tender documentation is available via the \"WARWICKSHIRE\" portal at https://sell2.in-tend.co.uk/midlands/home.\nYour tender return must be submitted via the e-tendering portal. You will not be able to upload your tender after the deadline. Applicants are advised that if their tender response (including any associated documentation) is only partially uploaded within the e-tendering portal by the closing date and time then the system will lock them out and they will not be able to complete their document upload. The Council reserves the right to only evaluate documents received within the e-tendering portal by the closing date and time and applicants are advised that a partial upload is unlikely to be successful. Applicants are therefore recommended to upload their full tender response well in advance of the closing date and time.\nIf you are experiencing any difficulties with your upload you must contact the Council well in advance of the closing date and time." } ], "submissionTerms": { "electronicSubmissionPolicy": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "allowed" } ] }, "tenderPeriod": { "endDate": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "2026-03-09T12:00:00Z" } ] }, "enquiryPeriod": { "endDate": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "2026-02-23T12:00:00Z" } ] }, "documents": [ { "id": "011878-2026", "documentType": [ { "releaseID": "011878-2026", "releaseDate": "2026-02-10T13:24:06Z", "releaseTag": [ "tender" ], "value": "tenderNotice" } ], "noticeType": [ { "releaseID": "011878-2026", 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