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The assessment criteria are as follows:\nPrice: 30%\nQuality: 60%\nSocial Value: 10%" } ] }, "contractPeriod": { "startDate": "2026-02-19T00:00:00+00:00", "endDate": "2028-02-18T23:59:59+00:00", "maxExtentDate": "2030-02-18T23:59:59+00:00" }, "hasRenewal": true, "renewal": { "description": "The Contract Term shall be for a period of 2 years with the option to extend by a further period of up to 24 months" } }, { "id": "2", "title": "Lot 2: Public Perception Surveying", "description": "To conduct regular and comprehensive surveys to gauge public perception of the\npolice Authority, including trust, satisfaction, and areas of concern. This will help us align our\nstrategies with community expectations and improve our public relations", "status": "active", "value": { "amountGross": 0, "amount": 0, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). The assessment criteria are as follows:\nPrice: 30%\nQuality: 60%\nSocial Value: 10%", "criteria": [ { "type": "price", "name": "Simple description", "description": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). 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"value": "info@melresearch.co.uk" } ] }, "roles": [ { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": [ "supplier" ] } ], "details": { "url": [ { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": "http://www.melresearch.co.uk" } ], "scale": [ { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": "sme" } ], "vcse": [ { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": false } ], "publicServiceMissionOrganization": [ { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": false } ], "shelteredWorkshop": [ { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": false } ] } } ], "buyer": { "id": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "GB-PPON-PHLH-1699-TDLT" } ], "name": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "Police and Crime Commissioner for West Midlands" } ] }, "tender": { "id": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "ocds-h6vhtk-059ce2" }, { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": "WMP0889" } ], "legalBasis": { "id": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "Provision of Lot 1: Victim Insights Platform and Lot 2 Public Perception Surveying" }, { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": "Provision of Lot 1: Victim Insights Platform and Lot 2 Public Perception Surveying" }, { "releaseID": "027236-2026", "releaseDate": "2026-03-25T11:27:49Z", "releaseTag": [ "award", "contract" ], "value": "Lot 2 Public Perception Surveying" } ], "description": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "West Midlands Police is inviting Tenderers for two distinct lots aimed at enhancing our\nunderstanding of our services to victims and wider public confidence in policing. The first lot\nfocuses on procuring a Victim Insights Platform, while the second lot involves undertaking\ncomprehensive Public Perception Surveying. \nFurther details of requirements and how bidders can respond are found in the ITT pack and relevant appendices." }, { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": "West Midlands Police invited Tenderers for two distinct lots aimed at enhancing our understanding of our services to victims and wider public confidence in policing. The first lot focuses on procuring a Victim Insights Platform, while the second lot involves undertaking comprehensive Public Perception Surveying" }, { "releaseID": "027236-2026", "releaseDate": "2026-03-25T11:27:49Z", "releaseTag": [ "award", "contract" ], "value": "To conduct regular and comprehensive surveys to gauge public perception of the police Authority, including trust, satisfaction, and areas of concern. \nThis will help us align our strategies with community expectations and improve our public relations." } ], "status": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "79311000", "description": "Survey services" }, { "scheme": "CPV", "id": "79311100", "description": "Survey design services" }, { "scheme": "CPV", "id": "79342310", "description": "Customer survey services" }, { "scheme": "CPV", "id": "79342311", "description": "Customer satisfaction survey" } ] } ], "relatedLot": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "1" } ] }, { "id": "2", "additionalClassifications": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "79311000", "description": "Survey services" }, { "scheme": "CPV", "id": "79311100", "description": "Survey design services" }, { "scheme": "CPV", "id": "79342310", "description": "Customer survey services" }, { "scheme": "CPV", "id": "79342311", "description": "Customer satisfaction survey" } ] } ], "relatedLot": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "2" } ] } ], "value": { "amountGross": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": 0 } ], "currency": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "procurementMethod": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "open" } ], "procurementMethodDetails": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "Open procedure" } ], "mainProcurementCategory": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "services" } ], "aboveThreshold": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": true } ], "submissionMethodDetails": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "All Tenders must be submitted through In-tend e-tendering portal (https://sell2.in-tend.co.uk/blpd/home), for the avoidance of doubt, submissions made by any other method will not be accepted" } ], "submissionTerms": { "electronicSubmissionPolicy": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "allowed" } ], "languages": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": [ "en" ] } ] }, "tenderPeriod": { "endDate": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "2025-10-14T10:00:00+01:00" } ] }, "awardPeriod": { "endDate": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "2026-01-26T23:59:59+00:00" } ] }, "lots": [ { "id": "1", "title": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "Lot 1: Victim Insights Platform" } ], "description": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "To procure a robust and user-friendly platform that captures, analyses, and reports\non victim experiences and feedback. This platform will be instrumental in improving our\nservices to victims and ensuring that victims' voices are heard and acted upon." } ], "status": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "active" } ], "value": { "amountGross": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": 0 } ], "amount": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": 0 } ], "currency": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "weightingDescription": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). 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This will help us align our\nstrategies with community expectations and improve our public relations" } ], "status": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "000607-2026", "releaseDate": "2026-01-06T11:43:37Z", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "value": { "amountGross": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": 0 } ], "amount": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": 0 } ], "currency": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "weightingDescription": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). The assessment criteria are as follows:\nPrice: 30%\nQuality: 60%\nSocial Value: 10%" } ], "criteria": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "price", "name": "Simple description", "description": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). The assessment criteria are as follows:\nPrice: 30%\nQuality: 60%\nSocial Value: 10%" } ] } ] }, "contractPeriod": { "startDate": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "2026-02-19T00:00:00+00:00" } ], "endDate": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "2028-02-18T23:59:59+00:00" } ], "maxExtentDate": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "2030-02-18T23:59:59+00:00" } ] }, "hasRenewal": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": true } ], "renewal": { "description": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "The Contract Term shall be for a period of 2 years with the option to extend by a further period of up to 24 months" } ] } } ], "documents": [ { "id": "L-1", "documentType": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "biddingDocuments" } ], "description": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "All Tenders must be submitted through In-tend e-tendering portal (https://sell2.in-tend.co.uk/blpd/home), for the avoidance of doubt, submissions made by any other method will not be accepted" } ], "url": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "https://sell2.in-tend.co.uk/blpd/home" } ] }, { "id": "conflictOfInterest", "documentType": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "conflictOfInterest" } ], "description": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "Not 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[ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": "en" } ], "extensions": [ { "releaseID": "057613-2025", "releaseDate": "2025-09-18T11:08:50+01:00", "releaseTag": [ "tender" ], "value": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", 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